4. Troubleshooting
Code 5471: “lamp cathode fan - voltage high” (Warning)
Situation
Solution
Malfunction Fan Control board or
SMPS board.
Measure on the Signal Backplane the +24V voltage on pin 9, 10, 11 or 12 of the
connector of the black wire unit which comes from the SMPS board. See image 4-26.
If the measured voltage is about 24V then replace the Fan Control board. See
"Removing a board in the card cage", page 213. Otherwise replace the SMPS board.
See"Replacement of the Switched Mode Power Supply", page 281.
Code 5472: “lamp cathode fan - voltage too low” (Error)
This error code is probably proceeded by the warning code 5473: “lamp cathode fan - voltage low”. The same troubleshooting table
can be applied.
Code 5473: “lamp cathode fan - voltage low” (Warning)
Situation
Solution
Malfunction Fan Control board or
SMPS board.
Measure on the Signal Backplane the +24V voltage on pin 9, 10, 11 or 12 of the
connector of the black wire unit which comes from the SMPS board. See image 4-26.
If the measured voltage is about 24V then replace the Fan Control board. See
"Removing a board in the card cage", page 213. Otherwise replace the SMPS board.
See"Replacement of the Switched Mode Power Supply", page 281.
Damaged insulation of the wire
unit (reference 1 image 4-30)
of the Cathode fan (reference 3
image 4-30).
To Check the insulation of the wire unit of the Cathode fan, pull out the wire unit
(reference 1 image 4-30). The Cathode fan is located at the right inner side of the Lamp
compartment.
1.
Repair the insulation of the wire unit using shrink sleeve.
2.
If not repairable replace the Cathode fan. See "Lamp cathode fan", page 319.
Malfunction Signal Backplane (bad
connection)
Replace the Signal Backplane. See "Replacement of the signal back plane", page 231.
1
2
3
Image 4-30
Cathode fan connections
54
R5905043 DP2K-12C/11CX 19/02/2018
Summary of Contents for DP2K-12C
Page 1: ...DP2K 12C 11CX Service manual R5905043 15 19 02 2018...
Page 4: ......
Page 8: ...Table of contents 4 R5905043 DP2K 12C 11CX 19 02 2018...
Page 12: ...1 Safety 8 R5905043 DP2K 12C 11CX 19 02 2018...
Page 31: ...4 Troubleshooting 4 TROUBLESHOOTING R5905043 DP2K 12C 11CX 19 02 2018 27...
Page 32: ...4 Troubleshooting 28 R5905043 DP2K 12C 11CX 19 02 2018...
Page 96: ...5 Removal and installation of projector covers 92 R5905043 DP2K 12C 11CX 19 02 2018...
Page 121: ...6 Lamps and lamp houses Image 6 38 R5905043 DP2K 12C 11CX 19 02 2018 117...
Page 138: ...7 Cold mirror assembly 134 R5905043 DP2K 12C 11CX 19 02 2018...
Page 222: ...12 Card Cage 1 Image 12 11 218 R5905043 DP2K 12C 11CX 19 02 2018...
Page 225: ...12 Card Cage Image 12 15 Button unit removal R5905043 DP2K 12C 11CX 19 02 2018 221...
Page 281: ...15 Power input Image 15 13 Mains AC compartment cover R5905043 DP2K 12C 11CX 19 02 2018 277...
Page 282: ...15 Power input 278 R5905043 DP2K 12C 11CX 19 02 2018...
Page 306: ...18 Lamp power supply single module 302 R5905043 DP2K 12C 11CX 19 02 2018...
Page 340: ...21 Maintenance procedures 336 R5905043 DP2K 12C 11CX 19 02 2018...
Page 350: ...A Pin configurations 346 R5905043 DP2K 12C 11CX 19 02 2018...
Page 351: ...B Input formats B INPUT FORMATS R5905043 DP2K 12C 11CX 19 02 2018 347...
Page 352: ...B Input formats 348 R5905043 DP2K 12C 11CX 19 02 2018...