4. Troubleshooting
Situation
Solution
ICP real time clock error
1.
Clear the error by con
fi
guring the RTC (Real Time Clock) of the ICP. See user
manual Communicator chapter “Set up of the ICP clock”, choose the option
UTC/GMT time calculated from current PC time current time.
2.
If the error stays:
-
replace the RTC (Real Time Clock) battery of the ICP board. See "Replacement
of the RTC battery of the ICP board", page 215.
-
Clear the projector error 5800 “ti-icp - system status = fail” with error message
“ICP real time clock error” by con
fi
guring the RTC (Real Time Clock) of the ICP.
See user manual Communicator chapter “Set up of the ICP clock”, choose the
option UTC/GMT time calculated from current PC time current time.
-
Clear the projector error 5834 “physical marriage tamper event” by remarrying
the projector. See service manual chapter "Authorization to clear security
warning on the projector".
3.
If problem remains, replace the ICP board. See "Removing a board in the card
cage", page 213
Satellite Hardware Mismatch
Replace light processor assembly. See "Light processor assembly", page 135.
Code 5801: “ti-link-decryptor - service door tamper event ” (Error)
Situation
Solution
A board in the Card Cage has been
removed.
Clear the security warning. See "Authorization to clear security warning on the projector",
page 245.
Brief procedure to clear the security warning:
1.
Ensure the cover plate of the Light Processor compartment is properly installed.
2.
Ensure that all boards in the Card Cage are properly installed.
3.
Start up the projector.
4.
Initiate authorization by holding the security key in the security socket (image 4-37).
5.
Enter the pin code within 5 seconds.
The cover plate of the Light
Processor compartment has
been removed. Security switches
are activated (reference 1 & 2
image 4-38)
Clear the security warning. See "Authorization to clear security warning on the projector",
page 245.
Brief procedure to clear the security warning:
1.
Ensure the cover plate of the Light Processor compartment is properly installed.
2.
Ensure that all boards in the Card Cage are properly installed.
3.
Start up the projector.
4.
Initiate authorization by holding the security key in the security socket.
5.
Enter the pin code within 5 seconds.
Defect security switches (reference
1 & 2 image 4-38).
If all compartments and devices are installed and security error will not authorize,
replace DCI security switches.
Malfunction Signal Backplane
If switch replacement is not the solution, then replace Signal Backplane. See
"Replacement of the signal back plane", page 231.
1
Image 4-37
Dallas key slot
62
R5905043 DP2K-12C/11CX 19/02/2018
Summary of Contents for DP2K-12C
Page 1: ...DP2K 12C 11CX Service manual R5905043 15 19 02 2018...
Page 4: ......
Page 8: ...Table of contents 4 R5905043 DP2K 12C 11CX 19 02 2018...
Page 12: ...1 Safety 8 R5905043 DP2K 12C 11CX 19 02 2018...
Page 31: ...4 Troubleshooting 4 TROUBLESHOOTING R5905043 DP2K 12C 11CX 19 02 2018 27...
Page 32: ...4 Troubleshooting 28 R5905043 DP2K 12C 11CX 19 02 2018...
Page 96: ...5 Removal and installation of projector covers 92 R5905043 DP2K 12C 11CX 19 02 2018...
Page 121: ...6 Lamps and lamp houses Image 6 38 R5905043 DP2K 12C 11CX 19 02 2018 117...
Page 138: ...7 Cold mirror assembly 134 R5905043 DP2K 12C 11CX 19 02 2018...
Page 222: ...12 Card Cage 1 Image 12 11 218 R5905043 DP2K 12C 11CX 19 02 2018...
Page 225: ...12 Card Cage Image 12 15 Button unit removal R5905043 DP2K 12C 11CX 19 02 2018 221...
Page 281: ...15 Power input Image 15 13 Mains AC compartment cover R5905043 DP2K 12C 11CX 19 02 2018 277...
Page 282: ...15 Power input 278 R5905043 DP2K 12C 11CX 19 02 2018...
Page 306: ...18 Lamp power supply single module 302 R5905043 DP2K 12C 11CX 19 02 2018...
Page 340: ...21 Maintenance procedures 336 R5905043 DP2K 12C 11CX 19 02 2018...
Page 350: ...A Pin configurations 346 R5905043 DP2K 12C 11CX 19 02 2018...
Page 351: ...B Input formats B INPUT FORMATS R5905043 DP2K 12C 11CX 19 02 2018 347...
Page 352: ...B Input formats 348 R5905043 DP2K 12C 11CX 19 02 2018...