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Troubleshooting guide
Problem
Possible Cause
Prevention / Solution
Burner will not light
No gas flow
Obstructed gas flow
Burner not over the valve
Spider webs in the burner
Burner ports blocked
Check cylinder contents- refill
Check burners and hose
Engage burner over the valve
Clean the burners
Clean the burner ports
Sudden drop in gas flow
or reduced flame height
Out of gas
Check supply / cylinder
Irregular flame pattern
or flame does not run full
length of burner
Burner ports blocked
Clean burner ports
Flame yellow or orange
Residue on burner
Spider webs in burner
Burner not over the valve
Burn clean for 10 minutes on
HI
Clean burner
Engage the burner onto the
valve
Flame blows out in wind
gusts
Too windy
Low on gas
Excess grease build up
Shelter or move the bbq
Replace or refill the cylinder
Clean the bbq
Persistent grease fire
Grease trapped by food
build-up around the
burner and grease
channelling system
Turn burners
OFF
. Turn gas
OFF
. Leave hood closed and
let the fire burn out. Once
cooled, remove and clean all
parts.
Blowback (fire burning
inside the burner)
Burner and or burner
tubes may be blocked.
Switch off and re-light. If
problem persists, remove and
clean the burners.
Inside of hood peeling
like paint.
Baked on grease build up
has carbonised and is
flaking.
Clean regularly to avoid. Clean
thoroughly to resolve.
If a service is required for your barbeque, contact
your local Barbeques Galore store
Phone 1 300 301 392
SERVICING
Your gas barbeque should be serviced annually by a competent registered person.
For any queries or assistance call your store of purchase
.
