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This HDR-A kit is very ESD sensitive, due to the CODEC module and HDD. The HDD is also sensitive to pressure 
on the top plate, high pressure can result in damage.

You will need to have the ServiceTool program installed on your computer along with the newest PPI software 
edition (PPI is the chip, in which you flash the new software, located on the CODEC module).

If you have installed the old version of the ServiceTool (called Flash Tool) you will have to remove this from your 
computer, using “Add/Remove programs” in the control panel. Make sure that the folder “C:\Program Files\Bang 
& Olufsen\Bang & Olufsen Flash Tool” is deleted before downloading the new Service Tool.

If you already have installed the ServiceTool, you can go directly to “Download the newest edition of the PPI 
(CODEC) software”. 

Downloading and installing the ServiceTool :

1.  Open your Internet browser, go to “http://retail.bang-olufsen.dk”.
2.  Log in with your personal password.
3.  Go to “Product documentation and information”.
4.  Press “audio/BeoSound/BeoSound3200”.
5.  Press “Software download”.
6.  Now you have the option of downloading the ServiceTool program or the PPI software for the CODEC 

module.

7.  Download the ServiceTool program. This is an .EXE file, when you activate the file, the ServiceTool 

program will be installed on your computer.

8.  Now you need to retrieve the newest edition of the PPI (CODEC) software from the Retail Business 

System. 

Download the newest edition of the PPI (CODEC) software : 

1.  Open your Internet browser, go to “http://retail.bang-olufsen.dk”.
2.  Log in with your personal password.
3.  Go to “Product documentation and information”.
4.  Press “audio/BeoSound/BeoSound3200”.
5.  Press “Software download”.
6.  Now you have the option of downloading the ServiceTool program or the PPI software for the CODEC 

module. The Service Tool program should at this point been installed on your computer.

7.  Download the PPI (CODEC) software, and place the file in the folder: C:\Program Files\Bang & Olufsen\

Bang & Olufsen ServiceTool.

8.  The software file (.IMG) should now be in folder: C:\Program Files\Bang & Olufsen\Bang & Olufsen 

ServiceTool along with the HD.EXE file.

Now the computer is installed with the latest edition of the ServiceTool program and PPI (CODEC) software. Now you 
just need to install the USB driver, so communication can be performed from the Service Tool to the CODEC module.

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Installing the USB driver: 

1.  Set your BeoSound 3200 up as illustrated. Do not connect 

either ends of the USB cable.

2.  Make sure your computer is running, and the installation of 

the ServiceTool program and PPI (CODEC) software is done, 
and finished. 

3.  Connect the USB cable to the mini USB plug on the 

CODEC module.

4.  Connect BS3200 to the mains.
5.  Bring BS3200 into testmode 71 (press: “Display” and then 

“0 2 5 8” within 3 sec. in stand-by, and press “71”).

6.  Connect the other end of the USB cable to your computer, 

the computer will ask for a driver, this is placed in folder: C:
\Program Files\Bang & Olufsen\Bang & Olufsen ServiceTool\
BS3200_usb_driver. Double click the driver file.

7.  After installing the driver, disconnect the BS3200 from 

the mains, and disconnect the USB cable (both from the 
BS3200 and your computer). You only need to install this 
USB driver once. Once it is installed, no updates are
needed for this driver.

English

ABO-CENTER 

v/HENRIKSENS 

ELEKTRONIK

Summary of Contents for BeoSound 3200

Page 1: ...1 Instruction for BeoSound 3200 ServiceTool Instruction English German French Italian Spanish Danish Nederlands Japanese A B O C E N T E R v H E N R I K S E N S E L E K T R O N I K...

Page 2: ...2 A B O C E N T E R v H E N R I K S E N S E L E K T R O N I K...

Page 3: ...3 BeoSound 3200 in service position BeoSound 3200 in service position 7x 8x 1 2 A B O C E N T E R v H E N R I K S E N S E L E K T R O N I K...

Page 4: ...rd 3 Go to Product documentation and information 4 Press audio BeoSound BeoSound3200 5 Press Software download 6 Now you have the option of downloading the ServiceTool program or the PPI software for...

Page 5: ...00 into testmode 71 press Display and then 0 2 5 8 within 3 sec in stand by and press 71 6 Let both HDD start up approx 10 sec 7 Start the ServiceTool program 8 Select Products Audio BeoSound BeoSound...

Page 6: ...ServiceTool program 9 Select Products Audio BeoSound BeoSound 3200 and open the HD program If you get the message Portable device not responding please check connection Check that the USB cable is co...

Page 7: ...roduct documentation and information Produktdokumentation und Informationen 4 Klicken Sie auf audio BeoSound BeoSound3200 5 Klicken Sie auf Software download Software Download 6 Sie haben nun die Wahl...

Page 8: ...ybetrieb Display und dann innerhalb von drei Sekunden 0 2 5 8 sowie 71 6 Lassen Sie beide Festplatten hochfahren ca 10 s 7 Starten Sie das ServiceTool 8 W hlen Sie Products Audio BeoSound BeoSound 320...

Page 9: ...ol 9 W hlen Sie Products Audio BeoSound BeoSound 3200 und ffnen Sie das HD Programm Wenn Sie die Meldung Portable device not responding please check connection Tragbares Ger t reagiert nicht bitte Ver...

Page 10: ...documentation and information Documentation et information sur le produit 4 Appuyez sur audio BeoSound BeoSound3200 5 Appuyez sur Software download T l chargement du logiciel 6 A pr sent vous avez la...

Page 11: ...i de 3 s l appareil tant en veille puis appuyez sur 71 6 Laissez d marrer les deux HDD env 10 s 7 D marrez le programme ServiceTool 8 S lectionnez Products Audio BeoSound BeoSound 3200 puis ouvrez le...

Page 12: ...Sound 3200 puis ouvrez le programme HD Si le message Portable device not responding please check connection L appareil portable ne r pond pas s affiche pri re de v rifier la connexion V rifiez que le...

Page 13: ...pagina http retail bang olufsen dk 2 Collegarsi con la propria password personale 3 Andare all opzione Product documentation and information Documentazione e informazioni sui prodotti 4 Premere audio...

Page 14: ...entrambi gli HDD ca 10 sec 7 Avviare il programma ServiceTool 8 Selezionare Products Audio BeoSound BeoSound 3200 e aprire il programma HD se compare il messaggio Portable device not responding pleas...

Page 15: ...saggio Portable device not responding please check connection Il dispositivo portatile non risponde controllare la connessione controllare che il cavo USB sia collegato correttamente al modulo CODEC I...

Page 16: ...ersonal 3 Vaya a Product documentation and information 4 Seleccione audio BeoSound BeoSound3200 5 Seleccione Software download 6 Ahora podr descargar el programa ServiceTool o el software PPI para el...

Page 17: ...by y a continuaci n pulse 71 6 Deje que ambos discos duros arranquen aprox 10 seg 7 Ejecute el programa ServiceTool 8 Seleccione Products Audio BeoSound BeoSound 3200 y abra el programa HD Si aparece...

Page 18: ...3200 y abra el programa HD Si aparece el mensaje Portable device not responding please check connection Dispositivo port til no responde comprobar conexi n Compruebe que el cable USB est conectado cor...

Page 19: ...etail bang olufsen dk 2 Log ind med din personlige adgangskode 3 G til Product documentation and information Produktdokumentation og information 4 Tryk p audio BeoSound BeoSound3200 5 Tryk p Software...

Page 20: ...nder i stand by og tryk derefter 71 6 Lad begge harddiske starte op ca 10 sekunder 7 Start ServiceTool programmet 8 V lg Products Audio BeoSound BeoSound 3200 og bn HD programmet Hvis du f r meddelels...

Page 21: ...D programmet Hvis du f r meddelelsen Portable device not responding please check connection Ingen forbindelse til det b rbare udstyr kontroll r forbindelse Kontroll r at USB kablet er korrekt tilslutt...

Page 22: ...d 3 Ga naar Product documentation and information Productdocumentatie en informatie 4 Klik op audio BeoSound BeoSound3200 5 Klik op Software download 6 U kunt nu het programma ServiceTool of de PPI so...

Page 23: ...onden op 0 2 5 8 in stand by en druk op 71 6 Laat de beide HDD s opstarten ca 10 sec 7 Start het programma ServiceTool 8 Selecteer Products Audio BeoSound BeoSound 3200 en open het HD programma Indien...

Page 24: ...en open het HD programma Indien de mededeling Portable device not responding please check connection Draagbaar apparaat reageert niet controleer de verbinding verschijnt controleer dan of de USB kabel...

Page 25: ...25 l 1 A B O C E N T E R v H E N R I K S E N S E L E K T R O N I K...

Page 26: ...26 USB 71 1 1 A B O C E N T E R v H E N R I K S E N S E L E K T R O N I K...

Page 27: ...27 1 A B O C E N T E R v H E N R I K S E N S E L E K T R O N I K...

Page 28: ...28 Bang Olufsen DK 7600 Struer Denmark Phone 45 96 84 11 22 Fax 45 97 85 39 11 3543390 01 04 A B O C E N T E R v H E N R I K S E N S E L E K T R O N I K...

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