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7.2

7.2     Available parts

Available parts     7.2

BeoPlay A9 3 gen

9001 

1605526  Cover, black

 

1605524  Cover, red

 

1605525  Cover, white

 

1605558  Cover, Parisian night

 

1605539  Cover, light grey

 

1605549  Cover, dark grey

 

1605553  Cover, dusty blue

 

1605554  Cover, dark rose

 

1605557  Cover, warm taupe

 

3450750  Cover, stardust

9002 

2776896  Button, set

9003 

3440348  Lid, white

 

3440368  Lid, black

9004 

3375116  Mains cable, EU - 2.5A - 3M

 

3375117  Mains cable, UK - 2.5A - 3M

 

3375120  Mains cable, AUS - 2.5A - 3M

 

3375119  Mains cable, China - 6A - 3M

 

6100331  Mains cable, JP - 7A - 3M

 

3375118  Mains cable, US - 6A - 3M

 

3376477  Mains cable, Korea - 2.5A - 3M

 

3376113  Mains cable, TWN - 2.5A - 125V - 3M

9005 

1210703  Legs, set - maple

 

1210760  Legs, set - oak

 

1210762  Legs, set - walnut

 

1210764  Legs, set - smoked oak

 

3103553  Legs, set - black maple

9012 

3322561  Cover with tesa

9013 

8009072 Cover

9014 

3340750 Gasket

9015 

3114900  Baffle

9016 

3332180  Acoustic foam

Screws etc. 

2052125  Screw 4 x 16mm

2019021  Screw 4 x 12mm

6

 

2013137  Screw 3 x 10mm

2013299  Screw 4 x 12mm

2044084 Washer

3340354 Gasket

Wires

See page 6.3

W1 

6200656  Woofer NTC wire 2 pin

W2 

6200652  Woofer wire 2 pin

W6 

6200649  Wire 8 pin

W7 

6200651  Wire 4 pin

W8 

6200800  Wire 2 pin

W9 

6200647  Wires from connector panel

W10 

6200639  FFC cable 18 pin

W12 

6200655  MR and TW wire 12 pin 

W13 

6270068  Ground wire

9011 

8480624  Full range left incl. NTC and wire

9020 

8480625  Full range right incl. NTC and wire

Packing

 

3394600  Gift box compl. BeoPlay A9, White

 

3394601  Gift box compl. BeoPlay A9, Black

 

3394602  Gift box compl. BeoPlay A9, Smoaked oak

 

3394603  Gift box compl. BeoPlay A9, Bronze tone

 

3393763  Packing for legs

Parts not shown

 

3040017 Peeler

 

3634090  Extraction jig U.Fl. series

 

3390490  Kit 1, rubber belt

 

3390515  Kit 2, rubber feet

Summary of Contents for Beoplay A9 3rd Generation

Page 1: ...BeoPlay A9 3rd generation Type 3034 3038 Service Manual version 1 0 English 70 1 70 1 90 8 41 1...

Page 2: ...vice 1 2 Service tips 2 1 Fault flow chart 2 5 Final check after repair 3 1 Replacement of modules 4 1 Specification guidelines for service use 5 1 Block diagram 6 1 Wiring diagram 6 3 Available parts...

Page 3: ...oofer PCB48 2 NTC Midrange Right PCB48 3 NTC Midrange Left PCB48 4 NTC Full Range Left PCB48 5 NTC Full Range Right PCB55 Touch Board PCB57 Button Board PCB82 1 Wireless Antenna PCB82 2 Wireless Bluet...

Page 4: ...nstration Before troubleshooting is initiated let the customer demonstrate the fault if possible Final check after repair The final check after repair describes the activities that are needed to ensur...

Page 5: ...ce Manual and use the ESD mat for both old and new modules When mains voltage on the product is required remove the connection between the product and the ESD mat This is important to avoid getting in...

Page 6: ...1 4...

Page 7: ...5 Speaker unit test 2 6 NTC module test 2 6 Mechanical cracking sound s 2 6 Fault flow chart No function 2 7 No operation of touch panel Works when operating via Bang Olufsen App 2 7 No light in Produ...

Page 8: ...duct status Product indicator Network Bluetooth indicator Network Standby Low Off mode Off Off Standby High Network Standby mode Off See Network and BT connectivity LED On Powering up Boot up duration...

Page 9: ...5min No change Blue Transition to dim BT Connectivity Product indicator Network Bluetooth indicator Bluetooth parring In progress Only when product turn off Always Open No change Blue Flash repeat Su...

Page 10: ...ack needs to align with sound prompt White Quick flash once Not required Received command from IR or App command White Quick flash once Not required Factory reset Before trouble shooting a faulty prod...

Page 11: ...terface or the Bang Olufsen App to upload the log file Approach ServiceTool Connect a service PC with ServiceTool to the same router as the Beosound A9 3rd gen is connected to Run ServiceTool Be sure...

Page 12: ...d by a defective speaker unit or a defective NTC module It is recommended to measure on the terminals on the NTC module The NTC module must be disconnected from the product The resistance of the NTC m...

Page 13: ...place 999module Chassis Replace cable between PCB04 and PCB35 Is it possible to connect to the product via ServiceTool Web interface or Bang Olufsen App Update to newest software See page 3 3 OK Make...

Page 14: ...and pins see page 2 12 Check connector and cable between PCB35 CN402 and PCB55 J900 OK Connect or replace defective cable Replace 999module Chassis Replace PCB55 Touch Board Fault symptom No adjustme...

Page 15: ...ctive cable Check connection between PCB04 and PCB35 OK Confirm 36V on PCB35 J401 pin 3 and pin 4 OK Replace defective cable Check connection between PCB04 and PCB35 OK Replace 999module Chassis Repla...

Page 16: ...odule Chassis Confirm that cable from PCB82 1 and PCB82 2 Wireless Bluetooth Antenna is connected to PCB01 Audio Streaming Engine OK Connect Wireless Bluetooth Antennas Check cables between Wireless B...

Page 17: ...ck after repair 3 1 Adjustments Information 3 2 Woofer Midrange Full Range or Tweeter 3 2 Software update 3 3 Final check after repair Insulation test 3 4 Software update 3 4 Check sound 3 4 Cleaning...

Page 18: ...pdated to the latest software version See page 3 3 If Woofer midrange full range or tweeter are replaced a speaker calibration must be performed Woofer Midrange Full Range or Tweeter Speaker calibrati...

Page 19: ...e update takes a while depending on the Internet connection Do not disconnect the product from the mains or the network while software is being updated Approach Connect a service PC with ServiceTool t...

Page 20: ...d contact During the test the current must not exceed 5 mA Slowly increase the voltage on the insulation tester until a voltage of 2 5 kV AC is obtained Maintain the voltage level for one second then...

Page 21: ...mantling This is done by disconnecting from the mains and then waiting 45 seconds before replacing any modules Warning Static electricity Static electricity may damage the product A static protective...

Page 22: ...4 2 Replacement of modules BeoPlay A9 in service position Disconnect all cables Pull off front cover Gently release cover use peeler 10x TX20 6x TX10 Remove screws Remove screws 13mm 12mm...

Page 23: ...modules 4 3 14x TX20 Remove screws 1x TX20 Remove screw and washer Support baffle while removing screw Gently lift off baffle 16mm 12mm 1x TX20 When reassembling mount screws in the following order Mo...

Page 24: ...4 4 Replacement of modules 6x TX10 Mount screws 13mm 10x TX20 Mount screws 12mm 6x TX20 Mount screws in the following order 16mm...

Page 25: ...Replacement of modules 4 5 8x TX20 Mount screws 16mm...

Page 26: ...ain Attention When disconnecting be careful not to damage the antenna plugs or wires Attention When reconnecting note correct placement of cables from PCB82 1 and PCB82 2 Disconnect cables 4 2 BeoPlay...

Page 27: ...tor in correct position on top of the PCB connector and press gently until it snaps in When connecting antenna wires be careful not to damage the antenna plug or wire Correct position 6x TX20 Support...

Page 28: ...4 8 Replacement of modules 4 2 BeoPlay A9 in service position Placement of PCB02 1 Connector Ethernet Replace PCB02 1 Connector Ethernet Remove screws 1x TX10 10mm Disconnect cable 48J101...

Page 29: ...Replacement of modules 4 9 Remove screws 3x TX10 10mm Disconnect cable 02 1J603...

Page 30: ...4 10 Replacement of modules Remove screws 4 2 BeoPlay A9 in service position Placement of PCB02 2 Connector Line In Replace PCB02 2 Connector Line In 1x TX10 10mm Disconnect cable 48J101...

Page 31: ...Replacement of modules 4 11 Remove screws 3x TX10 10mm Disconnect cable 02 2J402...

Page 32: ...cement of modules 4 2 BeoPlay A9 in service position Placement of PCB04 Power Supply Replace PCB04 Power Supply 6x TX20 Support PCB04 Power Supply while removing screws 16mm Disconnect cables 04CN1 04...

Page 33: ...Replacement of modules 4 13 4 2 BeoPlay A9 in service position Disconnect cable Replace PCB48 1 NTC Remove screw and replace PCB48 1 NTC 48J101 1x TX10 6mm...

Page 34: ...4 14 Replacement of modules 4 2 BeoPlay A9 in service position Remove screws Replace PCB48 2 NTC or PCB48 3 NTC 1x TX10 4x TX20 Disconnect cables Remove screw 48J101 12mm 8mm...

Page 35: ...Replace PCB55 Touch Board 4 2 BeoPlay A9 in service position Disconnect ground cable When reassembling remember to remount the cable Gently pull off aluminium profile Gently pull off sealing When rea...

Page 36: ...4 16 Replacement of modules Gently pull off support for PCB55 Touch Board Remove screws 5x TX20 12mm Disconnect cable 55P1...

Page 37: ...Replacement of modules 4 17 Gently remove PCB55 Touch Board Attention light guides and buttons When reassembling note placement of light guides and buttons...

Page 38: ...4 18 Replacement of modules Replace PCB57 Button Board 4 2 BeoPlay A9 in service position Placement of PCB57 Button Board Disconnect cable Remove screws 1x TX10 10mm 48J101...

Page 39: ...Replacement of modules 4 19 Remove screws 2x TX10 10mm...

Page 40: ...careful not to damage the antenna plug or wire Correct position Gently release PCB82 1 Wireless Antenna from bracket use peeler Attention cable When reassembling mount tape on PCB82 1 Wireless Antenna...

Page 41: ...re Correct position Gently release PCB82 2 Wireless Bluetooth Antenna from bracket use peeler Attention cable When reassembling mount tape on PCB82 2 Wireless Antenna Replace PCB82 2 Wireless Bluetoot...

Page 42: ...4 22 Replacement of modules 4 2 BeoPlay A9 in service position Remove screws Replace Tweeter 2x TX10 Disconnect cables 10mm...

Page 43: ...Replacement of modules 4 23 4 2 BeoPlay A9 in service position Remove screws Replace Midrange 4x TX20 Disconnect cables Remove screw and move PCB48 NTC to the new speaker 1x TX10 48P1 12mm 8mm...

Page 44: ...t of modules 4 2 BeoPlay A9 in service position 4 12 Remove PCB04 Power Supply Disconnect cable Replace Full range left Remove screws 4x TX10 10mm Remove screws Replace Full range with NTC and wire 4x...

Page 45: ...acement of modules 4 25 4 2 BeoPlay A9 in service position 4 6 Remove 999module Chassis Remove screws Replace Full range right 4x TX10 10mm Remove screws Replace Full range with NTC and wire 4x TX10 1...

Page 46: ...nt of modules 4 2 BeoPlay A9 in service position 4 6 Remove 999module Chassis Remove damping foam Replace Woofer Disconnect cables 48J101 Remove standoff in the middle of Woofer and move it to the new...

Page 47: ...Replacement of modules 4 27 Remove screws Gently remove Woofer 8x TX20 16mm...

Page 48: ...4 28 Replacement of modules...

Page 49: ...erbia Turkey Uzbekistan Kenya South Africa Tanzania Uganda Canada Taiwan United Arab Emirates USA US WiFi 1 3035 Mexico Argentina Philippines Thailand Uruguay Vietnam India Ireland Hong Kong Kuwait Si...

Page 50: ...5 2...

Page 51: ...tooth Indicator Configuration Standby PCB04 Power Supply PCB01 Audio Streaming Engine PCB35 Amplifier DSP PCB82 1 Wireless Bluetooth Antenna PCB82 2 Wireless Antenna PCB55 Touch Panel PCB57 Button boa...

Page 52: ...6 2 6 2 6 2...

Page 53: ...GND NPB_IN ASE_R ST PL_AC TI VE GOOGLE_TW D MCU_UP GR_RDY GND GPIO1_11 CON104 CN 406B 12 I2S_DATA_I 2 3V3_OUT 1B 2B 3B 5B 7B 10B 11B 13B 14B 15B 17B 18B 19B 20B 21B 22B 23B 24B 26B 27B 31B 32B 33B 34B...

Page 54: ...parts 7 1 Available parts BeoPlay A9 3rd generation 9 9 9 9 9 9 9 9004 9005 5 5 5 5 5 5 5 5 5 5 5 5 6 6 6 4 4 4 4 4 4 4 4 4 4 4 4 4 4 8 7 9003 See Cabinet 9 9 9 9 9 9 9 9 9 9 9 9 9 9002 9002 9001 5 5...

Page 55: ...e 9012 3322561 Cover with tesa 9013 8009072 Cover 9014 3340750 Gasket 9015 3114900 Baffle 9016 3332180 Acoustic foam Screws etc 4 2052125 Screw 4 x 16mm 5 2019021 Screw 4 x 12mm 6 2013137 Screw 3 x 10...

Page 56: ...ember also to order pos no 9006 Set of sealings 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 15 48 4 48 5 15 15 15 15 19 19 19 19 19 19 19 19 19 19 19 19 19 19 19 19 19 19 19 19 04 9011 9020 9 9 9 9 9...

Page 57: ...42 PCB02 1 Connector Ethernet 02 2Module8009240 PCB02 2 Connector Line In 04Module 8009106 PCB04 Power Supply 48 1Module 8009105 PCB48 1 NTC 48 2Module 8009105 PCB48 2 NTC 48 3Module 8009105 PCB48 3 N...

Page 58: ...7 5 7 5 7 5...

Page 59: ......

Page 60: ...Bang Olufsen DK 7600 Struer Denmark 3538275 19 05...

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