Fault flow chart 2.7
No
Yes
Fault flow chart
Fault symptom:
No function
Possible causes:
Defective PCB04, Power Supply
Defective 999module, chassis
Confirm 5V on
PCB04 CN3 pin 1
OK?
Replace PCB04,
Power Supply
Confirm 5V on
PCB35 J400 pin 1
OK?
Confirm mains
voltage on
PCB04, CN1
OK?
Switch On/repair/
replace
connection or
mains cable
Replace
999module,
Chassis
Replace cable
between PCB04
and PCB35
Is it possible to
connect to the
product via
ServiceTool,
Web interface or
Bang & Olufsen
App?
Update to newest
software. See page
3.3
OK?
Make a factory
reset. See page 2.4
OK?
Check connection
between PCB35
CN402 and PCB55
J900
OK?
Replace
999module,
Chassis
Fault symptom:
No operation of touch panel
(Works when operating via Bang & Olufsen
App)
Possible causes:
Defective PCB55, Touch Board
Defective 999module, chassis
Replace PCB55,
Touch Board
Connect or replace
defective cable
Summary of Contents for Beoplay A9 3rd Generation
Page 6: ...1 4...
Page 25: ...Replacement of modules 4 5 8x TX20 Mount screws 16mm...
Page 29: ...Replacement of modules 4 9 Remove screws 3x TX10 10mm Disconnect cable 02 1J603...
Page 31: ...Replacement of modules 4 11 Remove screws 3x TX10 10mm Disconnect cable 02 2J402...
Page 39: ...Replacement of modules 4 19 Remove screws 2x TX10 10mm...
Page 47: ...Replacement of modules 4 27 Remove screws Gently remove Woofer 8x TX20 16mm...
Page 48: ...4 28 Replacement of modules...
Page 50: ...5 2...
Page 52: ...6 2 6 2 6 2...
Page 58: ...7 5 7 5 7 5...
Page 59: ......
Page 60: ...Bang Olufsen DK 7600 Struer Denmark 3538275 19 05...