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The regulator is now bypassed. When the ignition is engaged and the motor is started, the voltage should rise and
charging current should be present.
The motor should be run long enough to determine that charging voltage is present. Unregulated voltage can rise
quickly. Do not allow extended unregulated charging to occur without carefully monitoring voltage levels. If the alterna-
tor fails to generate voltage during field testing, a malfunction of the alternator is likely. Contact your local alternator
repair shop or Balmar’s technical service staff for recommendations.
Conclusion
If your readings differ substantially from the “Expected Readings” listed in the troubleshooting charts, the regulator may
be malfunctioning, or there may be a continuity problem. Contact our technical support staff at (360) 435-6100. If you
determine that repair service is necessary for either your alternator or regulator, please gather the following information
before contacting our service technicians: Make and model of alternator. Model of voltage regulator and date of mfg. (date
punched on rear side label of regulator). Voltage readings on red, brown and blue wire at regulator with engine off, key on.
Voltage readings on red, brown and blue wire at regulator with engine running at a fast ideal 1400 rpm.
LIMITED PRODUCT WARRAnTY
BALMAR warrants to the original consumer/purchaser the product is free from any defects in material or workman-
ship for a period of one year from the date of purchase. If any such defect is discovered within the warranty period,
BALMAR will replace the regulator free of charge, subject to verification of the defect or malfunction upon delivery or
shipping prepaid to BALMAR.
This warranty DOES NOT apply to defects or physical damage resulting from abuse, neglect, accident, improper re-
pair, alteration, modification, or unreasonable use of the products resulting in breakdown, cracked or broken cases nor
are parts damaged by fire, water, freezing, collision, theft, explosion, rust, corrosion or items damaged in shipment in
route to BALMAR for repair. BALMAR assumes no responsibility for consequential damage or loss or expense arising
from these products or any labor required for service or repair.
BALMAR WILL NOT repair or be held responsible for any product sent without proper identification and return address
or RA number clearly marked on the package. You must include proof of date and place of purchase (photocopy of
purchase invoice) or we cannot be responsible for repairs or replacement. In order to expedite warranty claims more
efficiently, BALMAR asks that prior to returning a defective product for repair, you call their customer service depart-
ment for a warranty return authorization number. If factory service is required, you can contact our BALMAR Customer
Service Department Monday through Thursday, 7:30 AM to 5:30 PM, (PST)1-360 435-6100 ext “3”. Material required
for the repair or replacement for the defective part or product is to be supplied free of charge upon delivery of the
defective regulator to BALMAR, 18930 59 Ave. NE, Arlington, WA 98223. Customer is responsible for all return trans-
portation charges and any air or rush delivery expense. BALMAR reserves the right to determine whether to repair
or replace defective components.
THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW
LONG AN IMPLIED WARRANTY LASTS. NO PERSON, AGENT, DEALER IS AUTHORIZED TO GIVE ANY WAR-
RANTY.
BALMAR 19009 61st Ave. NE, Arlington, WA 98223 Phone: (360) 435-6100, Fax: (360) 435-3210 E-mail: [email protected], Web: www.balmar.net
For more information, contact Balmar Customer Service or Technical Support at 360-435-6100 or visit the Balmar website at www.balmar.net. Ballard
Commercial Industries, Inc. (Balmar) believes all information herein to be factual and accurate, yet maintains no liability for factual or typographic error.
In addition, Balmar retains the right to revise or update products without notification. Visit the Balmar website for product updates or bulletins that may
apply to your alternator or voltage regulator. No part of this document may be reproduced without express written permission of Ballard Commercial
Industries, Inc. © 2010 Ballard Commercial Industries, Inc. (BALMAR).
