Baker Hughes Panametrics PanaFlow Z3, User Manual

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PanaFlow Z3 User’s Manual 55
Chapter 4. Error Codes and Troubleshooting
4.7 System Errors (S-Errors)
These errors are from the Flow subsystem. The system errors have 4 types of indications.
1. Indicator
2. Warning
3. Error
4. Fault
The indicator is just a notification to the operator, no action is needed. The warnings are usually indicative of an
operator error. Errors indicate failures that need attention. Operator should perform recommended actions to
recover from these errors. Faults are usually indicative of more serious failures related to background hardware /
software integrity checks performed by PanaFlow Z3 meter. See the table below for error codes, error messages, error
type and recommended actions.
Table 20: System Error Description and Recommended Actions
Error Code Error Message Description / Recommended Action
S1: In Config Mode In configuration mode indicator Indicator: This is displayed when a user has logged
in to either Operator, Admin or Factory access level.
The indicator will clear automatically when the user
logs out or save the configuration changes
S2: Invalid User Invalid user warning Warning: The passcode entered for access level is
incorrect. Please log in with the correct access level
and passcode
S3: Invalid Request Invalid request warning Warning: An invalid communication packet was
received and discarded. Or, the requested
operation is invalid. Please send a valid packet or
operation request
S4: Invalid Param Range Invalid parameter range
warning Warning: The value programmed for the parameter
was out of range and hence discarded. Please enter
a valid range
S5: Unsupported
Parameter This parameter is not supported Warning: A read or write request to an unsupported
parameter was received
S6: Flow Measurement One or more flow measurement
channels are in error Error: One or more flow measurement channels are
in error; accuracy of the measurement may be
compromised. For more details please check flow
(E) errors
S7: Persistent Param CRC Persistent parameter CRC fault Fault: Persistent parameter CRC failed. Try power
cycling the meter. If error persists after power cycle,
contact BakerHughes factory
S11: Clock Frequency Clock frequency error Fault: Input clock frequency failure. Try power
cycling the meter. If error persists after power cycle,
contact BakerHughes factory
S12: CPU CPU error Fault: CPU registers have stuck bits. Try power
cycling the meter. If error persists after power cycle,
contact BakerHughes factory
S13: Invariable Flash
Memory Flash memory fault Fault: Flash memory test failed. Try power cycling
the meter. If error persists after power cycle, contact
BakerHughes factory
S14: Invariable SRAM Invariable SRAM fault Fault: Invariable SRAM memory test failed. Try
power cycling the meter. If error persists after power
cycle, contact BakerHughes factory
S15: Variable Memory Variable SRAM fault Fault: Variable SRAM test failed. Try power cycling
the meter. If error persists after power cycle, contact
BakerHughes factory
S16: FPGA Config FPGA configuration error Fault: FPGA configuration validation failure. Try
power cycling the meter. If error persists after power
cycle, contact BakerHughes factory