Axonics SNM System 2501, Programmer'S Manual

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62
Troubleshooting
Issues Communicating with a Stimulator
Issue Presentation Resolution
CP cannot find Stimulator Stimulator does not appear in list of
devices in the Connect to Patient
Device screen
•
Move closer to the Stimulator and hit the “Scan Again”
button on the screen to search again.
•
If the CP cannot find the Stimulator when close to the
implant site, verify with the patient’s Remote Control
(if one has been paired) that the Stimulator has battery
life and that there is not an error (red light on Remote
Control).
•
If the error light of the paired Remote Control is on or the
CP still cannot connect to the Stimulator, contact Axonics.
Communication with a
Stimulator is interrupted or lost
Error prompt appears stating that
communication with Stimulator has
been lost. If communication is not re-
established, CP will return to Connect
to Patient Device screen
•
Move closer to the Stimulator and hit the “Scan Again”
button on the screen to search again.
•
If the CP cannot find the Stimulator when close to the
implant site, verify with the patient’s Remote Control
(if one has been paired) that the Stimulator has battery
life and that there is not an error (red light on Remote
Control).
•
If the Remote Control error light is on or the CP still
cannot connect to the Stimulator, contact Axonics.
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