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HMX Extender System Installer/User Guide

Appendix E: Login Error Messages

The following table lists error messages that may appear when using the HMX 1050 user station.

Table E.1: HMX Manager and User Station Initiated Error Messages

HMX 1050 User Station Login Error
Messages

Description

Login failed
User not found

User attempts to log in to the HMX Manager. The username has not
been added to the internal authentication service of the HMX
Manager.

Login failed
Invalid password

User enters an invalid password.

Login failed
User account is disabled

User account has explicitly been disabled by a HMX Manager
administrator.

Login failed
Target device not available

User cannot be connected to their target device. No target devices
are available for the user to access.

Login failed
User station is not managed by HMX
Manager

User logs in from a user station that the HMX Manager does not
manage. Administrator must ensure that the user station is added to
the HMX Manager before a user can log in from that user station.

Login failed
transmitter already in use

HMIQDI transmitter already in use. A user is attempting to log in to a
target workstation; however, the HMX Manager already has a record
of an active media session involving a different user who is currently
using the same transmitter as part of their active media session.

Login failed
user station already in use

Receiver (HMX 1050 user station) already in use. A user is
attempting to log in to a target workstation; however, the HMX
Manager already has a record of an active media session involving a
different user who is currently using the same user station as part of
their active media session.

Login failed
Cannot send session certificate to user
station

Cannot send media session certificate to user station.

Login failed
Cannot send session certificate to
transmitter

Cannot send media session certificate to transmitter.

Login warning
Different extender system release
versions

A warning which may be received when a successful connection was
made between the user station and transmitter. The warning
indicates that the HMIQDI transmitter and user station have different
firmware release versions.

Login failed
Could not contact HMX Manager

Cannot contact HMX Manager.

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Summary of Contents for HMX 1050

Page 1: ...HMX SYSTEM Installer User Guide ...

Page 2: ...al apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications Le présent appareil numérique n émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de la classe A prescrites dans le Règlement sur le brouillage radioélectrique édicté ...

Page 3: ...er Guide Avocent and the Avocent logo are registered trademarks of Avocent Corporation or its affiliates in the U S and other countries All other marks are the property of their respective owners 2009 Avocent Corporation 590 821 501G ...

Page 4: ...ulated dangerous voltage within the product s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons Power On This symbol indicates the principal on off switch is in the on position Power Off This symbol indicates the principal on off switch is in the off position Protective Grounding Terminal This symbol indicates a terminal which must be connected to eart...

Page 5: ...ecting power 14 Networked installation 14 Installing the HMX 1070 and HMX 2050 User Stations 17 Needed to install the HMX 1070 or HMX 2050 user station 17 Needed for non standard installations HMX 2050 user station only 17 Mounting option 17 Installation options 17 Connecting power 20 Networked installation 21 Chapter 3 Operations 25 Overview 25 LED identification 25 Accessing the System 26 OSD fu...

Page 6: ...olutions EDID preferred timing 52 Session retry settings 53 Configuring the OSD Hotkey Sequence 54 OSD Inactivity Time out 56 Audio Performance Settings 57 Display power saving mode 59 Setting the Auto Logout Timeout Serial Menu 60 Chapter 4 Share Mode 63 Share Mode 63 Using a USB device with Share Mode 63 Share Mode in Extender Mode 64 Connecting 65 Using Share Mode in Desktop Mode 66 Chapter 5 A...

Page 7: ...s Secure Sockets Layer SSL over a TCP IP connection All media streams transmitted between the HMX user station and the transmitter are encrypted Password protection is also provided to control access to all administration functions Flash upgradable Upgrade your firmware at any time using the XMODEM or HTTP protocols to ensure that your HMX system is always running the most current version availabl...

Page 8: ...e disabled and a keyboard or mouse to be assigned to that vUSB channel NOTE The vUSB channel will only be used for devices other than the standard keyboard mouse and mass storage devices A firmware upgrade is required to utilize mass storage instead of another vUSB device on the HMX 1050 user station Default support for other USB devices in the HMX 1050 user stations is provided in place of suppor...

Page 9: ...r directly from two USB ports on the remote workstation The HMIQDHDD and HMIQSHDI transmitters are powered by an external power supply The transmitter captures compresses and encrypts the workstation s media streams and transmits them to the receiver over a standard TCP IP network Interoperability The HMIQSHDI and HMIQDHDD transmitters are compatible with each other enabling users with combined si...

Page 10: ...lows you to perform administration and maintenance tasks for both the HMX user station and the transmitter Examples of tasks you can perform include configuration of network settings and firmware Flash upgrades Virtual media Mass storage devices such as removable drives and external CD ROM drives can be attached to the HMX user station and will function as if they are directly connected to the rem...

Page 11: ... address data from a DHCP server in any of the three modes Extender Mode In Extender Mode turning on the HMX user station automatically establishes a connection with the remote workstation via the transmitter Desktop Mode In Desktop Mode turning on the HMX user station enables the user to log in and connect to their allocated computer Matrix Mode In Matrix Mode turning on the HMX user station enab...

Page 12: ... problems when using Avocent products If the building has 3 phase AC power ensure that the workstation and monitor are on the same phase For best results they should be on the same circuit Table 1 1 Figure 1 1 Descriptions Number Description 1 Rack Mounted Computer and Transmitter 2 Gigabit Ethernet Switch 3 HMX Manager 4 User Station 5 Ethernet LAN 1 2 3 4 5 ...

Page 13: ...wire extension cord in any Avocent product configuration Test AC outlets at the workstation and monitor for proper polarity and grounding Use only with grounded outlets at both the workstation and monitor When using a backup Uninterruptible Power Supply UPS power the workstation and the transmitter off the same supply NOTE The AC inlet is the main disconnect ...

Page 14: ...8 HMX Extender System Installer User Guide ...

Page 15: ...n standard installations To connect a VGA monitor to the HMX 1050 user station a DVI to VGA adaptor not supplied To connect the HMIQDI transmitter to a remote workstation that has VGA video output a VGA to DVI I adaptor not supplied To connect the HMIQDI transmitter to a remote workstation that has DVI D video output a DVI D to DVI I adaptor not supplied If the remote workstation is unable to supp...

Page 16: ...HMIQDI transmitter or the HMX 1050 user station is required This enables you to install the system quickly directly out of the box However in the point to point configuration you can install only one HMIQDI transmitter and HMX 1050 user station pair on a subnet and both must be on the same subnet Figure 2 1 Point to Point Installation HMX 1050 User Station To connect the HMIQDI transmitter Before ...

Page 17: ...g a VGA to DVI I adaptor You must configure the HMIQDI transmitter video settings for VGA through the serial menu 4 Connect the HMIQDI transmitter s audio and microphone connectors to the appropriately labeled ports on the back of the workstation NOTE For CD quality audio you must configure the HMIQDI transmitter and the user station using the serial menu 5 Connect one end of the UTP cable to the ...

Page 18: ...nect your keyboard monitor mouse and other peripherals cables to the appropriately labeled ports on the back of the HMX 1050 user station 2 Connect the UTP cable to the RJ 45 port on the back of the HMX 1050 user station Table 2 2 Figure 2 2 Descriptions Number Type of Connector 1 USB 2 Video 3 Mic 4 Line out 1 2 3 4 ...

Page 19: ...tors can be connected to the HMX 1050 user station by using a DVI I to VGA adaptor Figure 2 3 HMX 1050 User Station and HMIQDI Transmitter Installation Table 2 3 Figure 2 3 Descriptions Number Description 1 HMX 1050 User Station 2 Microphone Port 3 Speaker Port 4 External Power Supply 5 PS 2 Ports 6 Serial Port 7 Remote Workstation 2 3 6 9 7 1 8 4 5 ...

Page 20: ...install your HMX 1050 user station and HMIQDI transmitter in a networked configuration In this installation multiple HMIQDI transmitters and HMX 1050 user stations are attached via the same Ethernet network In this case it is important for each unit to be configured with a unique IP address NOTE In Desktop and Extender Modes the HMX 1050 user station and HMIQDI transmitter can obtain their IP addr...

Page 21: ... assign a unique IP address to each unit or configure them for DHCP This can be done via the serial port and must be carried out before displaying multiple devices on the same network See Chapter 3 for more information NOTE The DHCP server must be configured to assign IP addresses to the user station that do not expire Do not change the mode to DHCP unless the equipment is connected to a DHCP serv...

Page 22: ...e network NOTE If there are already HMIQDI transmitter and HMX 1050 user station pairs operating on the subnet configure network settings of new HMIQDI transmitter and HMX 1050 user station pairs before connecting them to the network 5 Use the serial menu to reconfigure the network settings for the HMX 1050 user station 6 Repeat this procedure for each HMIQDI transmitter and HMX 1050 user station ...

Page 23: ...ct Avocent for more information Installation options CAUTION To reduce the risk of electric shock or damage to your equipment disconnect the power from the HMX 2050 or HMX 1070 user station by unplugging the power supply from the electrical outlet To reduce the risk of electric shock or damage to your equipment turn on the remote workstation and the HMX 2050 or HMX 1070 user station and HMIQDHDD o...

Page 24: ...n are supported by the user station Set the screen resolution and refresh rate of the remote workstation Unsupported settings will cause blank video at the receiver NOTE Please see Appendix A for information on supported resolutions and refresh rates 1 Turn off the remote workstation 2 Connect the USB connector on the transmitter to the corresponding USB port on the workstation Table 2 6 Figure 2 ...

Page 25: ...e to the location you have chosen for the user station If necessary you can extend the UTP cable via junctions or a hub subject to normal Ethernet cabling practices Figure 2 6 HMIQDHDD Transmitter Shown NOTE The HMIQSHDI transmitter features one DVI D connector and one VGA connector To connect the HMX 1070 or HMX 2050 user station 1 Connect your keyboard monitor mouse and other peripherals cables ...

Page 26: ... 1070 and HMX 2050 user stations and associated transmitters feature an external power supply A DC power jack is located on the rear of each Table 2 8 Figure 2 7 Descriptions Number Description 1 Speakers 2 External Power Supply 3 Serial Port 4 Remote Workstation 5 HMIQDHDD Transmitter 6 Local Peripherals attached via USB 5 4 2 3 1 6 ...

Page 27: ...all your user station and transmitter in a networked configuration In this installation multiple transmitters and user stations are attached via the same Ethernet network In this case it is important for each unit to be configured with a unique IP address NOTE In Desktop and Extender modes the HMX 1070 and HMX 2050 user station and HMIQSHDI and HMIQDHDD transmitter can obtain their IP address data...

Page 28: ...e same subnet you will need to assign a unique IP address to each unit or configure them for DHCP This can be done via the serial port and must be carried out before displaying multiple devices on the same network NOTE The DHCP server must be configured to assign IP addresses to the user station that do not expire Do not change the mode to DHCP unless the equipment is connected to a DHCP server Ta...

Page 29: ...their network settings before you connect to the network NOTE If there are already transmitters and user stations operating on the subnet configure network settings of the new transmitter and user station pair before connecting them to the network 5 Use the serial menu to reconfigure the network settings for the user station 6 Repeat this procedure for each transmitter and user station pair you wi...

Page 30: ...24 HMX Extender System Installer User Guide ...

Page 31: ...so upgrade the HMX system via the serial menu See Flash Upgrading your HMX System on page 45 for more information LED identification Front panel There are two blue LEDs on the front panel of an HMX user station The PWR LED will light up when the user station is turned on The ACTIVE LED will blink slowly until the user station establishes a connection with the transmitter When a connection is estab...

Page 32: ...ions The HMX user station incorporates an OSD that allows you to view information about the configuration of your system in Desktop Mode or Extender Mode The OSD also allows for setting network parameters such as the IP address Displaying system information using the OSD The OSD enables you to display the firmware release of the user station and the transmitter For optimum performance keep your fi...

Page 33: ...r information for your HMX user station Figure 3 1 User Dialog Box Matrix Mode 2 If the user has access to a list of target computers the Target dialog box will appear when the Target tab is selected The Target dialog box displays a list of target computers to which the user has access Figure 3 2 Target Dialog Box ...

Page 34: ...ur transmitter NOTE If there is no transmitter connected the Trans radio button option will display as No Target To initiate a connection with a remote computer in Extender Mode 1 Press Print Screen 2 Enter the Login Name and Password ensuring that the appropriate keyboard has been selected 3 Click the OK button If the user has access to only one target computer the login progress message will the...

Page 35: ...er Mode To change networking information for the user station and transmitter 1 Press Print Screen and select the Net tab to configure network parameters for your HMX user station or transmitter Figure 3 5 Network Config Menu Receiver 2 To change the user station network configuration select Rcvr from the Network Config menu and fill out the desired information or To change the transmitter network...

Page 36: ...atically disconnect from the transmitter and log off from the HMX Manager To change the Auto Logout time out 1 Press Print Screen and select the CFG tab see Figure 3 6 2 Enter the desired amount of time for the Auto Logout time out 3 Click Apply to save the changes Inititating a remote connection Matrix Mode To initiate a connection with a remote computer in Matrix Mode 1 Press Print Screen 2 Ente...

Page 37: ...nt NOTE The OSD will clear after a defined period of inactivity To reactivate the OSD enter a valid hotkey sequence To display system information in Extender Mode 1 Press Print Screen In Extender Mode the Info tab displays user information for your HMX user station by default Figure 3 7 HMX User Station Connected to Transmitter 2 Click the Rcvr radio button to view system information for your HMX ...

Page 38: ... via the transmitter One password controls access to the user station the other password controls access to the transmitter In both cases the default password is password Items needed to access the serial menu Networked workstation with a serial port Null modem serial cable male DB9 or three wire serial cable HyperTerminal emulation software or equivalent NOTE When utilizing the serial menu screen...

Page 39: ...confirm any configuration changes you have made type 0 zero and press Enter Configuring Network Settings Each HMX system component is shipped with default network settings preconfigured You can change the default values using the serial menu NOTE IP address data can be obtained by DHCP or can be set to Static default NOTE It is recommended that you configure the network settings for the transmitte...

Page 40: ...ter IP Address option and press Enter 7 Type a valid IP address and press Enter 8 Press 2 to select the Transmitter Netmask option and press Enter 9 Type a valid Transmitter Netmask Press Enter to return to the Transmitter Network Configuration Menu 10 Press 3 to select the Transmitter Default Gateway option and press Enter 11 Type a valid Transmitter Default Gateway and press Enter 12 Type 0 zero...

Page 41: ... If the password option is enabled you will be prompted for a password 2 Type the password and press Enter The Receiver Main Menu will appear Figure 3 11 Receiver Main Menu NOTE The Network Configuration Menu is different for the Extender and Desktop modes To access the Network Configuration Menu in Extender Mode 1 Press 1 to select the Network Configuration option and press Enter The Network Conf...

Page 42: ...ade a mistake and do not wish to save the changes you made to the network settings type C and press Enter The HMX user station will now automatically reset to apply the new network configuration You will be automatically returned to the Appliance Selection Menu screen The connection to the transmitter will be automatically restored To access the Network Configuration Menu in Desktop Mode 1 Press 6...

Page 43: ...rompted for a password 6 Type the password and press Enter The Receiver Main Menu Desktop Mode will appear 7 Press 1 to select the Network Configuration option and press Enter Figure 3 15 Network Configuration Menu Desktop Mode To configure the network settings for the user station 1 Press 1 to select the Receiver Network Config option in the Network Configuration Menu in either Extender or Deskto...

Page 44: ... option and press Enter 3 Type a valid IP address and press Enter 4 Press 2 to select the Receiver Netmask option and press Enter 5 Type a valid Receiver Netmask and press Enter 6 Press 3 to select the Receiver Default Gateway option and press Enter 7 Type a valid Receiver Default Gateway and press Enter 8 Press 5 to select the Static DHCP Network Configuration option to toggle between Static and ...

Page 45: ...ppliance Selection Menu screen The connection will be restored NOTE The currently selected network speed Auto Negotiate is marked with an asterisk To access the HMX Manager IP Configuration Menu 1 Press 6 to select the Appliance Mode option in the Receiver Main Menu and press Enter 2 Select number 2 for Desktop Mode and press Enter You are now in Desktop Mode 3 Press 1 to access the Receiver Main ...

Page 46: ...tion Menu Type C or cancel and return to the Main Menu Detecting a transmitter IP address In the event that you forget the IP address of a transmitter you can use the serial menu to detect the IP address of a transmitter that is connected to the HMX user station NOTE This can only be done if the transmitter has been assigned a static IP address To detect the IP address of a connected transmitter 1...

Page 47: ... Menu and press Enter If the password option is enabled you will be prompted for a password Figure 3 19 Receiver Main Menu 3 Press 1 to select Network Configuration and press Enter The Network Configuration Menu will appear Figure 3 20 Network Configuration Menu ...

Page 48: ...onnected transmitter The Transmitter IP Configuration Menu will refresh and the current IP address of the connected Transmitter will be displayed beside menu option 1 8 To save your changes and exit the menu type 0 zero and press Enter Authentication Authentication for the HMX user station You can change the password settings for the HMX user station through the serial menu via the Receiver Securi...

Page 49: ...s 4 Confirm the new password If successful you will see a message stating that the password has been changed 5 Press Enter 6 To save your changes and exit the menu type 0 zero and press Enter To reset your user station password If you lose your user station password you can reset the system to the default password with the help of Avocent Technical Support 1 From the serial menu press 1 to access ...

Page 50: ...ord Figure 3 23 Transmitter Security Configuration Menu To disable or enable the transmitter password NOTE From the security Configuration menu press 1 to enable or disable the password To change the transmitter password 1 Press 2 to access the Change Console password menu on the Security Configuration Menu and press Enter You will be prompted to enter your current password 2 Type your current pas...

Page 51: ...sword option is enabled you will be prompted for a password 3 Press 5 to access the Firmware Management Menu and press Enter Figure 3 24 Transmitter Firmware Management Menu 4 Press 1 to select the Transmitter Flash upgrade via XMODEM menu Press Enter 5 Specify the location of the upgrade file and initiate the file transfer 6 When the transfer has completed a message will display stating Firmware ...

Page 52: ...ge will display stating Firmware update successful Resetting Appliance During reset the transmitter will drop the connection to the HMX user station A second system message will appear that states Connection to the Transmitter is lost You will be automatically returned to the Appliance Selection Menu screen NOTE If the transmitter determines that the upgrade file is invalid the transmitter cancels...

Page 53: ... Enter If the password option is enabled you will be prompted for a password 3 Press 5 to access the Firmware Management Menu and press Enter 4 Press 2 to select Receiver Flash upgrade via HTTP and press Enter You will be prompted to enter the URL for the upgrade file 5 Enter the URL for the upgrade file using the following syntax http server ip address server port upgrade file path For example ht...

Page 54: ...ou will be prompted for a password 2 Type the password and press Enter The Receiver or Transmitter Main Menu will appear 3 Press 4 to access the Restore Factory Defaults menu and press Enter 4 Defaults will now automatically reset You will be automatically returned to the Appliance Selection Menu 5 During reset the HMX user station will drop the connection to the transmitter When reset is complete...

Page 55: ... Menu to initiate the reset A message will be displayed on the serial menu that states Resetting appliance During reset the transmitter will drop the connection to the user station A second system message will appear that states Connection to the Transmitter is lost You will be automatically returned to the Appliance Selection Menu The connection will be automatically restored Viewing System Infor...

Page 56: ...r to display the serial menu 2 Press 2 to access the Transmitter Main Menu and press Enter If the password option is enabled you will be prompted for a password 3 Press 6 to access the Appliance Information Menu and press Enter 4 Press 1 to access the Transmitter Appliance Information Menu and press Enter The Transmitter Appliance Information Menu will appear The Transmitter Appliance Information ...

Page 57: ... user station needs the transmitter to be set for the dedicated video type to operate correctly NOTE Video display problems may occur if video input settings are not configured correctly To configure video input settings 1 From the serial menu press 2 to access the Transmitter Main Menu and press Enter If the password option is enabled you will be prompted for a password 2 Press 7 to access the Co...

Page 58: ... The unit resets Preferred monitor resolutions EDID preferred timing The HMIQDI and HMIQDHDD transmitters can be configured to prefer certain monitor resolutions To configure preferred monitor resolutions 1 Press 2 on the serial menu to access the Transmitter Main Menu and press Enter If the password option is enabled you will be prompted for a password 2 Press 7 to access the Console Settings Men...

Page 59: ...ero to Exit Apply Changes or enter c to Cancel Session retry settings The HMX user station is designed to automatically establish a connection between the HMX user station and the remote workstation By default if the HMX user station cannot immediately establish a connection with the remote workstation it will retry once per second until a connection is successfully established You can change the ...

Page 60: ...press 1 to choose the Session Retry Timeout Seconds option and press Enter You will be prompted to enter a new time out value in SS seconds format 3 Type a value between 1 and 60 inclusive and press Enter 4 To confirm your selection and exit the screen type 0 zero and press Enter Configuring the OSD Hotkey Sequence To change the hotkey sequence that activates your OSD 1 From the serial menu press ...

Page 61: ...ceiver Console Settings Menu Extender Mode 3 Press 1 to access the OSD Hotkey Menu and press Enter The OSD Hotkey Menu will appear This menu shows you the hotkey sequences that you can choose from The current hotkey sequence is indicated by an asterisk symbol Figure 3 35 OSD Hotkey Menu 4 Type the number that corresponds to the hotkey sequence you wish to apply and press Enter ...

Page 62: ... time out The maximum time out period that can be configured is 9 hours and 59 minutes NOTE You can dismiss the OSD at any time by pressing ESC To change the OSD time out period 1 From the serial menu press 1 to access the Receiver Main Menu and press Enter If the password option is enabled you will be prompted for a password Press 8 to access the Console Settings Menu and press Enter The current ...

Page 63: ... or to disable audio support There are three settings available high medium and off The high setting provides the best audio performance and should be used when high network bandwidth is available The medium setting should be used if network bandwidth is limited or if the network latency is high If you choose off audio support will be disabled NOTE To ensure that audio operates correctly configure...

Page 64: ...ype 0 zero and press Enter The unit resets after you press Enter To change the audio performance setting for the HMX user station 1 From the serial menu press 1 to access the Receiver Main Menu and press Enter If the password option is enabled you will be prompted for a password 2 Press 8 to access the Console Settings Menu and press Enter The current audio performance setting is displayed beside ...

Page 65: ...t Power Saving configuration is displayed 2 Press 8 to choose Display Power Saving Mode then press Enter The Display Power Saving Mode Menu will appear Figure 3 40 Display Power Saving Mode Menu 3 Enter the number representing the desired mode from the menu 4 To confirm your selection and exit the screen type 0 zero and press Enter Setting the Auto Logout Timeout Serial Menu If there is no keyboar...

Page 66: ...le the logout timer enter 1 to toggle back and forth The screen will be refreshed with the new setting 4 Enter 2 to change the logout timer You will be prompted to enter a time out period in the format hours minutes HH MM The maximum time out period you can enter is 9 hours and 59 minutes 09 59 5 Enter the time out period then press Enter To exit the menu apply changes type 0 zero and press Enter ...

Page 67: ...ard and mouse control If User A does not move the mouse or type on the keyboard for more than one second control may be relinquished User B can obtain control by typing or moving the mouse Audio and video quality Share Mode does not affect sound or video quality to any connected user Configuration Share Mode can be configured from the HMX Manager or when in Extender Mode it can be configured from ...

Page 68: ...lly there would not be an HMX Manager appliance in the system Configuring In Extender Mode Share Mode can be enabled from a menu in the transmitter s serial console menu Enabling Share Mode gives the transmitter access to make a Share Mode connection with an enabled user station Once a transmitter is enabled for Share Mode multiple user stations can connect with the transmitter To enable Share Mod...

Page 69: ...bled transmitter Via the serial port of the user station set the transmitter for Share Mode connection On the user station enter the TX IP address of the transmitter with which a connection is desired To configure this option on the user station see Configuring Network Settings on page 33 NOTE In order to make a successful Share Mode connection the transmitter that the user station is attempting t...

Page 70: ...connection in Desktop Mode 1 Press Print Screen and select the User tab to display user information for your HMX user station 2 Click on the Target tab 3 From the list of servers available for connection on the Target tab in the user station s OSD select the server with which a connection is desired 4 Select the Shared button on the right side of the OSD Click Connect Figure 4 2 Target Menu ...

Page 71: ...ed value get The get command will be used to retrieve the value of a parameter use The use command will be used to perform an action which does not change the value of a parameter For example to initiate a session the user must send the password with the use command use password sessionpassword resp The resp command will be used to respond to a request from the client error The user station will r...

Page 72: ...ged device Changing netmask requires a use reset command after the response is received to be active set get set netmask 255 255 255 0 resp netmask 255 255 255 0 get netmask resp netmask 255 255 255 0 gateway Default gateway of the managed device Changing gateway requires a use reset command after the response is received to be active set get set gateway 192 168 13 1 resp gateway 192 168 13 1 get ...

Page 73: ...nfigure the following on the SAMI Menu To enable or disable the SAMI select option 1 to toggle back and forth The screen will be refreshed with the new setting To change the default password select option 2 and enter your new password You will be prompted to re enter your password Press Enter to complete this process To change the port number between 1024 and 65535 select option 3 To enter the ses...

Page 74: ...re a changed IP address gateway or subnet address becomes active the use reset command has to be entered Being able to read the new address with a get command before sending use reset does command not necessarily mean the new address is applied and active ...

Page 75: ...t 16384 Video Port 16388 Video Port 16385 Audio Port 16386 Keyboard Mouse Port 16387 vMedia Ports 4463 4464 4465 Control Extension Ports Number 1 Connectors RJ 45 User Ports Number USB 4 DVI I video 2 audio line out 1 power jack 1 HMX 2050 user station USB 4 DVI D video 1 VGA video 1 audio line out 1 power jack 1 HMX 1070 user station Type USB Type A DVI I video Connectors USB Type A USB keyboard ...

Page 76: ...ency 50 60 Hz Operating Temperature 0 to 35 Celsius 32 to 95 Fahrenheit Storage Temperature 20 to 60 Celsius 4 to 140 Fahrenheit Transit Temperature 30 to 60 Celsius 22 to 140 Fahrenheit Operating Humidity 10 to 90 noncondensing Storage Humidity 5 to 95 Supported Hardware Peripherals USB keyboard and mouse speakers Keyboard Standard 104 105 109 keyboards for PC Macintosh and Sun USB keyboards for ...

Page 77: ...4 75 Hz 1280 x 960 60 Hz 1280 x 1024 60 Hz 1600 x 1200 60 Hz 1680 x 1050 60 Hz The following widescreen resolutions are also supported 1360 x 768 60 Hz 1280 x 720 50 Hz 60 Hz 1440 x 900 60 Hz 1920 x 1154 50 Hz DVI monitor only 1920 x 1200 60 Hz DVI monitor only Video Standard DDC version 2B Color Depth 24 Bit Audio Standard PC99 Audio Performance High Performance Line out 44 1 kHz over stereo chan...

Page 78: ...DC power jack HMIQDHDD USB male DVI D male VGA male 3 5 mm stereo audio jack 2 5 mm DC power jack HMIQSHDI Encryption Type Authenticated SSL Dimensions H x W x D 28 x 127 x 200 mm 1 10 x 5 00 x 7 87 in Weight 0 75 Kg 1 65 lb including cables Environmental Heat Dissipation 22 W H Power Consumption 20 W AC input power 100 240 VAC AC input current rating 1 A AC frequency 50 60 Hz DC input power 5 V D...

Page 79: ...n 640 x 350 85 Hz 640 x 480 60 Hz 72 Hz 75 Hz 85 Hz 720 x 400 70 Hz 85 Hz 720 x 480 60 Hz 800 x 600 60 Hz 72 Hz 75 Hz 85 Hz 1024 x 768 60 Hz 70 Hz 75 Hz 85 Hz 1152 x 864 75 Hz 1280 x 960 60 Hz 1280 x 1024 60 Hz 1600 x 1200 60 Hz 1680 x 1050 60 Hz The following widescreen resolutions are also supported 1360 x 768 60 Hz 1280 x 720 50 Hz 60 Hz 1440 x 900 60 Hz 1920 x 1154 50 Hz DVI monitor only 1920 ...

Page 80: ... 2 USB Type A DVI I video Connectors 6 pin miniDIN PS 2 keyboard and mouse USB Type A USB keyboard and mouse DVI I female 3 5 mm stereo audio jacks line out and mic 2 5 mm DC power jack Encryption Type Authenticated SSL Console Port Number 1 Type Three wire serial interface RX TX GND via 16450 compatible UART Connectors 9 pin D Shell DB9 Dimensions H x W x D 28 x 210 x 130 mm 1 04 x 8 27 x 5 12 in...

Page 81: ... and Red Hat Linux Mouse 2 3 and 5 button scroll and tilt wheel Mass Storage Devices All Mass Storage Class devices that use SCSI mass storage subclass Bulk only transfer protocol Printers Touch screens Pen tablets Smart card readers Digital sign pads Joysticks NOTE Check with your Avocent representative for the latest list of devices that have been tested and verified on the HMX system Video Reso...

Page 82: ...Microphone 44 1 kHz over a single channel at a resolution of 16 bits Medium Performance Line out 8 kHz over stereo channels at a resolution of 16 bits Microphone 8 kHz over a single channel at a resolution of 16 bits Target Sync Types Analog output only Separate horizontal and vertical Safety and EMC Approvals and Markings UL FCC cUL VCCI C Tick CE Table A 3 HMX 1050 User Station Product Specifica...

Page 83: ...ption Type Authenticated SSL Dimensions H x W x D 68 x 21 x 153 mm 2 68 x 0 83 x 6 02 in Weight 0 3 Kg 0 66 lb including cables Environmental Heat Dissipation 22 W H Power Consumption 6 W AC input power 100 240 VAC AC input current rating 1 A AC frequency 50 60 Hz DC input power 5 V DC input current rating 1 1 A Operating Temperature 0 to 35 Celsius 32 to 95 Fahrenheit Storage Temperature 20 to 60...

Page 84: ...2B Color Depth 24 Bit Audio Standard PC99 Audio Performance High Performance Line out 44 1 kHz over stereo channels at a resolution of 16 bits Microphone 44 1 kHz over a single channel at a resolution of 16 bits Medium Performance Line out 8 kHz over stereo channels at a resolution of 16 bits Microphone 8 kHz over a single channel at a resolution of 16 bits Target Sync Types Analog input only Sepa...

Page 85: ...urs 10 minutes OSD Inactivity Checkbox Enabled Session Inactivity Timer 00 hours 10 minutes Session Inactivity Checkbox Disabled Session Retry Time out 1 second Audio Performance Medium Network Speed Auto Negotiate Password password Appliance Mode Extender Static DHCP Network Configuration Static HMIQDI HMIQSHDI and HMIQDHDD Transmitters Name TX_ MAC address IP Address 192 168 13 2 Default Gateway...

Page 86: ...ser Guide HMIQDI HMIQSHDI and HIMQDHDD Transmitters continued Password password Video DVI Normal Video Performance 5 Bandwidth Management Unlimited Static DHCP Network Configuration Static Table B 1 HMX System Factory Defaults Continued ...

Page 87: ...he steps below for the fastest possible service To resolve an issue 1 Check the pertinent section of this manual to see if the issue can be resolved by following the procedures outlined 2 Visit www avocent com support and use one of the following resources Search the knowledge base or use the online service request or Select Technical Support Contacts to find the Avocent Technical Support location...

Page 88: ...If the green LED on the transmitter is on the transmitter is drawing sufficient power If the transmitter cannot draw sufficient power from the remote workstation you will need to obtain an external power supply unit for the transmitter from Avocent If connected through a USB hub ensure that the hub can supply enough power Verify that the correct video setting has been configured in the transmitter...

Page 89: ... are using Retest the mouse and keyboard by connecting them directly to the remote workstation and rebooting No audio from speakers attached to HMX user station Ensure that the audio cable is securely plugged into the line out port of the remote workstation should be color coded green Ensure that the speaker cable is securely plugged into the line out port of the HMX user station Verify that the a...

Page 90: ...nnector on the HMX user station Verify that the HMX user station is linked to the network and that it is receiving data Verify that the remote computer is turned on Ensure that both of the USB connectors from the transmitter are securely connected to the cor rect connectors on the remote workstation Verify that the transmitter is drawing sufficient power from the USB connections on the remote comp...

Page 91: ... the HMX Manager Explorer Window area select Units to add a single unit 2 Select the product without an IP address 3 Select No the Transmitter does not have an address 4 Plug the HMIQDI transmitter into the network and turn it on 5 Enter the network settings of the transmitter that you wish to locate 6 Click Save and Close ...

Page 92: ...ation Login failed transmitter already in use HMIQDI transmitter already in use A user is attempting to log in to a target workstation however the HMX Manager already has a record of an active media session involving a different user who is currently using the same transmitter as part of their active media session Login failed user station already in use Receiver HMX 1050 user station already in u...

Page 93: ...o the transmitter has timed out Login failed Out of service This message appears when a login attempt is made while the user station is being upgraded Login failed Internal error This message appears when the login fails but no error text is received from the HMX Manager This should not occur during normal operation Table E 1 HMX Manager and User Station Initiated Error Messages Continued ...

Page 94: ...90 HMX Extender System Installer User Guide ...

Page 95: ...to make restrictions that forbid anyone to deny you these rights or to ask you to surrender the rights These restrictions translate to certain responsibilities for you if you distribute copies of the software or if you modify it For example if you distribute copies of such a program whether gratis or for a fee you must give the recipients all the rights that you have You must make sure that they t...

Page 96: ...erchange or b Accompany it with a written offer valid for at least three years to give any third party for a charge no more than your cost of physically performing source distribution a complete machine readable copy of the corresponding source code to be distributed under the terms of Sections 1 and 2 above on a medium customarily used for software interchange or c Accompany it with the informati...

Page 97: ...istinguishing version number If the Program specifies a version number of this License which applies to it and any later version you have the option of following the terms and conditions either of that version or of any later version published by the Free Software Foundation If the Program does not specify a version number of this License you may choose any version ever published by the Free Softw...

Page 98: ...94 HMX Extender System Installer User Guide ...

Page 99: ......

Page 100: ...For Technical Support www avocent com support 590 821 501G ...

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