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AVG Anti-Virus Business Edition 2011, User Manual

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A V G  A nti- V irus  Bus ines s  E dition 2 0 1 1  © 2 0 1 0  C opyright A V G  T ec hnologies  C Z, s .r.o. A ll rights  res erved.

4 4

Also, you may consider going through the general 

How to...

 chapter which describes

different tasks related to the remote administration of AVG.

Summary of Contents for Anti-Virus Business Edition 2011

Page 1: ...rks are the property of their respective owners This product uses RSA Data Security Inc MD5 Message Digest Algorithm Copyright C 1991 2 RSA Data Security Inc Created 1991 This product uses code from C SaCzech library Copyright c 1996 2001 Jaromir Dolecek dolecek ics muni cz This product uses compression library zlib Copyright c 1995 2002 Jean loup Gailly and Mark Adler AVG Anti Virus Business Edit...

Page 2: ...rus Business Edition 2011 Installation 15 2 1 Components Overview 15 2 1 1 AVG Admin Server Deployment Wizard 15 2 1 2 AVG Network Installer 15 2 1 3 AVG Admin Console 15 2 1 4 AVG Admin Lite 15 2 1 5 AVG Admin Server 15 2 1 6 Server roles 16 2 2 Where to Install and Deploy 17 2 3 Welcome Dialog 18 2 4 License Activation 18 2 5 Installation Type 20 2 6 Custom Options 21 2 7 Installation Complete 2...

Page 3: ...from the Domain 48 4 5 2 Enter an IP Range 48 4 5 3 Import Stations from File 48 4 5 4 Select a Single Station 48 4 5 5 Select from Active Directory 59 4 6 Remote network installation final steps 61 4 7 Creation of AVG Installation Script 67 5 AVG Network Installer Wizard Advanced Mode 68 5 1 Welcome 69 5 2 Installation Method 70 5 3 Remote Network Installation 70 5 3 1 All Stations from the Domai...

Page 4: ...111 6 4 1 Non Compliant Stations 111 6 4 2 Stations with AVG Firewall 111 6 4 3 New Stations 111 6 4 4 Filtering 115 6 5 Servers 115 6 5 1 AVG Admin servers 115 6 5 2 Application Servers 115 6 5 3 Filtering 119 6 6 Scan results 119 6 6 1 Filtering 122 6 7 Events 122 6 7 1 Filtering 124 6 8 Notifications 124 6 8 1 Condition Tab 124 6 8 2 Message Tab 128 6 9 Graphic Reports 128 6 9 1 Report Template...

Page 5: ... and priority levels 176 10 1 2 Alert Manager settings 176 10 1 3 Remote Administration 176 10 1 4 Allowed Actions 176 10 1 5 License 176 10 1 6 Configuration copying 176 10 1 7 Scheduled Scans 176 10 1 8 Moving values to groups servers 176 10 1 9 Anti Spam 191 10 2 Shared Firewall Settings 191 10 2 1 Setting Items as Mandatory 191 10 2 2 Profiles 195 10 3 Shared Settings for Application Servers 1...

Page 6: ...m AVG DataCenter 9 0 227 11 2 2 Migrating Stations to another AVG DataCenter 229 11 3 How to Synchronize Stations 229 11 4 How to solve Update related issues 230 11 5 How to install AVG remotely on Windows XP Home 231 11 6 How to Change User Interface Language 233 11 7 How to Control station users actions 233 11 8 Requests handling and status messages 234 11 9 How to manage access rights 238 11 10...

Page 7: ...lation 256 15 1 2 Database Setup 256 15 1 3 AVG Admin Server 9 0 for Linux Installation 256 15 1 4 Manual Database Upgrade 256 15 1 5 License 256 15 1 6 AVG Admin Server 9 0 for Linux Configuration 256 15 1 7 Installation Verification 256 15 1 8 Installation Troubleshooting 260 15 2 Start up Parameters 262 15 3 Configuration 267 16 FAQ and Technical Support ...

Page 8: ... AVG User Interface and AVG advanced Firewall settings we strongly recommend that you download all relevant guides in advance from the http www avg com ww en website Support Center Download Documentation section You can also use context help which is available through the application to get the requested information 1 1 AVG Anti Virus Business Edition 2011 scheme Please review the simplified schem...

Page 9: ...VG Admin Server 3 Stations communicate with the AVG Admin Server that accepts the default settings requests specific settings sends the scan results etc 4 AVG Technologies Server provides AVG Admin Server Servers with update files 1 2 Key features and functions AVG Anti Virus Business Edition 2011 offers the following functions Remote installation Using this function you can easily install AVG on ...

Page 10: ...DataCenter If you do not need the full functionality it is possible to install and deploy only the AVG Admin Lite for installation scripts generation and local update source In addition to all standard features AVG Anti Virus Business Edition 2011 may contain the following components support configuration available directly from the AVG Admin Console o Anti Spam protection o Anti Spyware protectio...

Page 11: ...ons The AVG Admin console AVG Admin Server and related components are supported in the following operating systems MS Windows XP Professional SP2 MS Windows XP Home SP2 MS Windows XP Professional x64 SP1 MS Windows Server 2003 SP1 MS Windows Server 2003 x64 MS Windows 2008 Server MS Windows 2008 Server x64 MS Windows Vista all editions MS Windows Vista x64 all editions MS Windows 7 all editions MS...

Page 12: ...y to find the proper answer in the FAQ Frequently Asked Questions located at http www avg com ww en faq 1 6 1 Ports to be allowed on stations For individual stations in your network that use a personal firewall you will probably need to allow certain ports and set specific system features in order to be able to correctly use AVG remote installation Depending on the firewall type and settings on ea...

Page 13: ... component yourself from the installation CD For Windows Vista navigate to Control Panel Network and Sharing Center and enable the Network sharing If you use Windows 7 navigate to Control Panel All Control Panel Items Network and Sharing Center Advanced sharing settings Select a profile applicable for your network or choose step by step both and then click the Turn on file and printer sharing radi...

Page 14: ...in the AVG Admin Server configuration and in the AVG User Interface on the station via upper menu Tools Advanced Settings Remote Administration TCP Port 6051 This port is used for direct messages from AVG Admin Server to the AVG Station This port can be changed within the AVG User Interface on the station via upper menu Tools Advanced Settings Remote Administration group TCP Port 6054 This port is...

Page 15: ...n package can always be downloaded from the AVG website at http www avg com ww en download Note There are two installation packages available for your product for 32bit operating systems marked as x86 and for 64bit operating systems marked as x64 Be sure to use the correct installation package for your specific operating system Before installing AVG Remote Administration visit the AVG website and ...

Page 16: ...systems You will be able to choose specific database system during deployment process AVG Admin Deployment Wizard starts after installation 2 1 6 Server roles There are two roles that can be deployed after installation on AVG Admin Servers The selection of roles is a key part of the deployment process that will take place right after product installation The roles are as follows DataCenter role Al...

Page 17: ...he operating system to which AVG Anti Virus Business Edition 2011 is being installed You can switch to another language by using the roll down menu This dialog also offers the full wording of the AVG Anti Virus Business Edition 2011 license agreement You can either scroll down to read the text or click the Printable version button to open it in your internet browser window and optionally have the ...

Page 18: ...irus Business Edition 2011 2010 C opyright A V G T echnologies C Z s r o A ll rights reserved 18 2 4 License Activation In this dialog enter your License number Click the Next button to continue 2 5 Installation Type ...

Page 19: ...s choice installs the product with simplified wizards that contain predefined settings for UpdateProxy role only The AVG Network Installer Wizard allows only simple script generation No console for administration will be installed and no AVG DataCenter will be deployed You can find more information on the Lite Installation in the AVG Admin Lite Chapter If you want to include an optional gadget to ...

Page 20: ...nents you want to install By default all key components are selected If you decide on another arrangement check or uncheck the respective checkbox To continue the installation process press the Next button Note If you want to use Graphic reports install the component on the computer where you install AVG Admin Server and on each computer where you install AVG Admin Console Graphic reports are gene...

Page 21: ...ation If the installation went through correctly one of the following Wizards will launch automatically depending on your previous choices during the installation process AVG Admin Deployment Wizard This Wizard will start automatically if you chose Quick or Custom installation in the Installation type dialog For more information see the AVG Admin Deployment Wizard chapter Note You must go through ...

Page 22: ... this wizard in order to make AVG Anti Virus Business Edition 2011 function properly Note If an error occurred during the installation process or the installation failed an error dialog appears In that case copy the available information and contact our technical support team Use the contact page http www avg com ww en support existing ...

Page 23: ...the AVG DataCenter database on a selected database engine Using the wizard you can also configure the AVG Admin Server in order to mirror the AVG updates in a local network The wizard leads you through the configuration process in a few steps listed in the following summary Note Navigation in the wizard is as usual The Back button takes you one step back in the wizard The Next button takes you one...

Page 24: ...ifferent sources to avoid your server overloading or having bandwidth issues The allocation of servers depends on your network size and your server and network specifications Generally speaking if your network consists of more than 150 stations or your network is divided into multiple segments in different locations you should consider deploying multiple UpdateProxy roles to different servers and ...

Page 25: ...s from AVG stations shows components states and much more If you choose to install this role only proceed to the DataCenter Role chapter UpdateProxy role Serves as a proxy server for downloading and distributing updates to your stations If you choose to install this role only proceed to the UpdateProxy role chapter If you select both options proceed to the DataCenter Role chapter 3 4 DataCenter Ro...

Page 26: ...oft SQL Server Express The Microsoft SQL Server Express Edition is a reduced version of the Microsoft SQL Server it can serve up to 1000 stations The product is not a standard part of AVG Anti Virus Business Edition 2011 Its usage is not limited by any commercial license Microsoft SQL Server The Microsoft SQL Server engine can serve over 1000 stations in large networks It is not a standard part of...

Page 27: ...newly chosen database type Continue to the Databases Overview chapter 3 6 DataCenter Role Repeated Deployment During the repeated deployment there is usually an existing database with stations available so the Wizard will offer you to backup its contents first Note The backup is not available if the database is in an error state To do so simply check the Perform DataCenter database backup to folde...

Page 28: ...o backup the DataCenter database before proceeding On the other hand if the DataCenter database will be outdated you will be asked if you wish to update the existing one or create a new one Update existing DataCenter database This option will update the database to the current version Select this option if you need to preserve the database contents In the next step you can optionally check the Use...

Page 29: ...ou should also manually define the same values on all existing stations in order to allow them correctly connect to your Datacenter Depending on your previous choices you can continue to one of two dialogs If you kept the existing database continue to the UpdateProxy Role chapter If you asked to create a new database you will experience the following dialog ...

Page 30: ...uage needs Microsoft SQL Server Express The Microsoft SQL Server Express Edition is a reduced version of the Microsoft SQL Server it can serve up to 1000 stations The product is not a standard part of AVG Anti Virus Business Edition 2011 Its usage is not limited by any commercial license Microsoft SQL Server The Microsoft SQL Server engine can serve over 1000 stations in large networks It is not a...

Page 31: ...e been currently using the Wizard can import the contents of the previously exported AVG DataCenter into the newly chosen database type Continue to the DataCenter Role Databases Overview chapter 3 7 DataCenter Role Databases Overview Below you will find the overview of individual databases supported by AVG Anti Virus Business Edition 2011 3 7 1 Firebird If you have selected the Firebird option the...

Page 32: ...it Administrator s password password for the database administrator Database name shows the predefined database name Username type in a preferred new login name for the database to be used for AVG Admin Server connection User password type in a preferred new password for the database to be used for AVG Admin Server connection Continue to the next step Data Import by pressing the Next button 3 7 3 ...

Page 33: ...e database to be used for AVG Admin Server connection User password type in a preferred new password for the database to be used for AVG Admin Server connection Press the Next button and continue to the next step Data Import 3 7 4 Oracle Please note If your database is running on another computer you must first install the client part of the Oracle database on that computer For installation on Win...

Page 34: ...tance name enter your Oracle instance name Username shows the predefined login name for the database to be used for AVG Admin Server connection User password type in a preferred new password for the database to be used for AVG Admin Server connection Press the Next button and continue to the next step Data Import 3 7 5 MySQL 5 Fill in the following information Computer name defines the name of the...

Page 35: ... which is too low for AVG Admin Server to work properly in most cases We strongly recommend to change this value to at least 10 MB To do so follow one of the solutions below Set the value for the current run only This will apply the setting until the restart of the server occurs Then the default value or value from my ini will be used again Note You need to be logged as administrator with MySQL ro...

Page 36: ...you to automatically import all station names from the Active Directory into the database Later on you will be able to choose which stations to install First tick the Import stations from Active Directory checkbox Then fill in your Active Directory enabled domain name from which you intend to make the import Tick the Create groups by sub domains in AD checkbox in order to automatically create grou...

Page 37: ...9 0 chapter Note AVG Admin Server creates by default automatic database backups to the following folder C Documents and settings All users Application Data AVG10 Admin Server Data AutoDatabaseBackup Therefore if you have previously used AVG Remote Administration and wish to use former database backup you can find the backup files there unless you switched the backup feature off The folders are nam...

Page 38: ...0 C opyright A V G T echnologies C Z s r o A ll rights reserved 38 Note If you set an username and password here you should also manually define the same values on all existing stations in order to allow them correctly connect to your Datacenter ...

Page 39: ...is dialog will appear if you chose to deploy the UpdateProxy role in the Role Selection dialog You must choose a folder into which the update files will be downloaded and stored If the folder does not exist you will be asked if you want to create it Click this button to select the folder Once finished click the Next button to continue ...

Page 40: ...ing the default configuration If you for some reason do not wish to download Anti Spam updates uncheck the Allow downloading of Anti Spam updates item Note This checkbox indicates that Anti Spam updates will be downloaded directly from the Mailshell servers Additional information about the Anti Spam updates can be found in the Configuration Shared Settings for Stations Groups Anti Spam chapter If ...

Page 41: ...s are listed by priority The first one always has the highest priority i e updates are first downloaded from this server If you need to change the order simply use the following buttons to do so Move Up to move a selected server up Move Down to move a selected server down Once finished click the Next button to continue In this dialog you have the option to add the currently deployed AVG Admin Serv...

Page 42: ...min Server URL will be saved to the New stations group settings Note You can only use one option from the drop down menu The list of update servers will be updated according to your choice In the list of update servers check which server s you would like keeping for the set of settings mentioned above Use the same function buttons as in the previous dialog Check the Update Anti Spam via AVG Admin ...

Page 43: ...eploy button The deployment process will start It may take some time so please be patient Once the process is completed click the Finish button to close the Wizard The AVG Admin Server will then be started To immediately start installing AVG to remote stations navigate to the AVG Network Installer Wizard chapter for more detailed information Related topics Remote Network Installer available from A...

Page 44: ...ess Edition 2011 2010 C opyright A V G T echnologies C Z s r o A ll rights reserved 44 Also you may consider going through the general How to chapter which describes different tasks related to the remote administration of AVG ...

Page 45: ...s the Basic mode which is intended for users who prefer the easiest method for configuration and installation The installation will include AVG information and parameters needed for proper and comprehensive functionality 4 1 Remote Installation on Windows XP Home The installation process on stations with this operating system is the same as installation on stations running the Windows 2003 XP Prof...

Page 46: ...se issues it is not recommended to install the mentioned components on a server operating system AVG Link Scanner This component uses a special driver that may require the computer restart in order to successfully update itself Therefore installing this component to a server environment is not recommended Note These exceptions do not apply if you only use a computer with some server operating syst...

Page 47: ...ou to choose a configuration file name To continue click the Next button 4 4 Installation Method To continue in the Basic Mode leave the option Advanced mode unselected otherwise proceed to Advanced Mode chapter The dialog window offers the selection between two options for creating and using the installation script Remote network installation This option allows you to install AVG on stations avai...

Page 48: ...installation the wizard will first install and start the AVG Agent service on the target station then transfer the AVG installation files and process the installation accordingly Before you proceed please review the network requirements and exceptions regarding remote AVG installation You can find more detailed information on the ports settings in the Network Requirements chapter The remote instal...

Page 49: ...be used Folder with the AVG installation package type in the full path to AVG installation package or use this button to select the proper folder If you have not downloaded the package yet click the Download button and use the wizard to download the installation file for you into the selected folder You can view the download progress above the Download button Proxy settings button If you need to u...

Page 50: ...nection string into the AVG DataCenter connection string field If applicable also enter the Username and Password If you do not want to manage the stations via the AVG Admin Console simply uncheck this option Add new station into group If you prefer to automatically add new station s into a custom group you can choose the group name here Custom update server if you already have an existing update ...

Page 51: ...Enter an IP range this option will allow you to choose a specific range of IP addresses Import stations from file a new dialog will appear and you will be able to choose a file with a list of stations to be scanned The source text file should contain one station name or an IP address per line Select a single station this option lets you type in a specific Computer name DNS name or IP address Selec...

Page 52: ...e installation progress Warning AVG remote installation can be performed only on stations with the supported operating system installed See the full list of supported operating systems in the Operating Systems Supported chapter Also you need to know a logon username with administrator privileges On stations running the MS Windows XP Home the AVG installation must be done manually or using the logi...

Page 53: ...ons will select or unselect all stations in the list and the Install button will become active Select stations without AVG will select only stations that do not have AVG already installed or where AVG could not be detected The Refresh button will reload the state of all stations in the list by scanning them again Continue to the Remote network installation final steps chapter and complete the remo...

Page 54: ...his option will try to obtain the installation log from the station if available Note If AVG installation is successful the AVG Agent will be removed and therefore the installation log will not be possible to retrieve Export stations without AVG to a file this option will create a file with list of stations that do not contain AVG installation Select all stations will select or unselect all statio...

Page 55: ...alog asking for the file Locate the file and confirm your choice The source file format contains one station name per line in simple text format Once done the Station selection window will appear Right click to view additional options Retrieve the installation log this option will try to obtain the installation log from the station if available Note If AVG installation is successful the AVG Agent ...

Page 56: ...ing them again Continue to the Remote network installation final steps chapter and complete the remote installation process 4 5 4 Select a Single Station If you choose to install AVG remotely only on a single station the following dialog will appear Click either the Computer name or IP address field and fill in the proper name or IP address Confirm your choice by clicking the OK button The process...

Page 57: ...and the Install button will become active Select stations without AVG will select only stations that do not have AVG already installed or where AVG could not be detected The Refresh button will reload the state of all stations in the list by scanning them again The Add one station will allow you to add another single station Continue to the Remote network installation final steps chapter and compl...

Page 58: ...ore the installation log will not be possible to retrieve Export stations without AVG to a file this option will create a file with list of stations that do not contain AVG installation Select all stations will select or unselect all stations in the list and the Install button will become active Select stations without AVG will select only stations that do not have AVG already installed or where A...

Page 59: ... station state and other details Once you are ready to proceed select the desired stations and click on the Install button to begin remote installation If you selected only some stations from the list AVG installation will be performed on these stations only Otherwise installation will be performed on all listed stations If your access rights are not sufficient for AVG Agent service installation o...

Page 60: ...n was successful however it may take some time to process Once all your stations receive the installation files and finish the installation process you will be able to leave this dialog by clicking the Next button Note You can later review recently installed stations from the AVG Admin Console either in the Stations New stations or in the group chosen during the Remote administration settings dial...

Page 61: ... Click Finish button to close the wizard 4 7 Creation of AVG Installation Script Selecting the Creation of AVG installation script option the wizard will create an installation script in a selected directory The content of the directory can then be used for installation from CD network folder or copied directly to a station This option does not offer the possibility of remote installation to the n...

Page 62: ...used Folder with the AVG installation package type in the full path to the AVG installation package or use this button to select the correct folder If you have not downloaded the package yet click the Download button and use the wizard to download the installation file for you into the selected folder You can view the download progress above the Download button Proxy settings button If you need to...

Page 63: ...ction string to the AVG DataCenter connection string field If applicable also enter the Username and Password If you do not want to manage the stations via the AVG Admin Console simply uncheck this option Add new station into group If you prefer to automatically add new station s into a custom group you can choose the group name here Custom update server if you already have an existing update serv...

Page 64: ...ckbox and choose a custom directory for storing the installation script Create a subfolder for AVG 2011 installation files Tick this checkbox if you prefer AVG setup files to be stored in a subfolder Create the AUTORUN INF file If you plan to put your script on a CD DVD or USB Flash disk from which you would like to start the AVG installation automatically once inserted tick this checkbox and the ...

Page 65: ...contains information about the setup file and the second contains information about the presets If you have not done so already fill in the output path in the Select folder where the script will be stored section Click the Create script button to compile and save the installation script to the selected location The Save settings button allows you to save the previously selected configuration ...

Page 66: ...ion navigate to this folder and run the AvgSetup bat file 3 The command line window will appear and the installation will begin 4 Once the installation is completed the window will close automatically You can also put the script on a removable device such as an external hard drive USB flash disk etc To use the script from a removable device 1 Insert the removable device to your station 2 If the au...

Page 67: ...e Advanced mode is intended for experienced users who want to manually configure the installation script functionality parameters AVG behavior according to their own needs The wizard can be launched in two ways From the Windows Start menu All Programs AVG 2011 Remote Administration AVG Network Installer Wizard From the AVG Admin Console environment upper menu Tools Install AVG on stations The wiza...

Page 68: ...ation file available in the final step you can load the settings now by choosing the Load settings button To revert to the original settings preset by default press the Default settings button During the whole installation process you can decide to save the configuration progress at any time by pressing F2 key or CTRL S combination A new dialog will appear allowing you to choose a configuration fi...

Page 69: ...e installation script Remote network installation This option allows you to install AVG on stations available in the local network computers selected from the domain Active Directory according to IP ranges imported from a list etc You can also use this option for removing stations from a former AVG Datacenter and transferring them to a new one Creation of AVG installation script This option allows...

Page 70: ...tion then transfer the AVG installation files and process the installation accordingly Before you proceed please review the network requirements and exceptions regarding remote AVG installation You can find more detailed information on the port settings in the Network Requirements chapter The remote installation is not automatically possible on stations with Windows XP Home Please see the Windows ...

Page 71: ... used Folder with the AVG installation package type in the full path to the AVG installation package or use this button to select the proper folder If you have not downloaded the package yet click the Download button and use the wizard to download the installation file for you into the selected folder You can view the download progress above the Download button Proxy settings button If you need to...

Page 72: ... components that can be either installed or uninstalled From the list of components select o Components that should be installed and mark them like this o Components that should be uninstalled or not installed and mark them like this o The default settings will be used for components that you leave blank Remote AVG uninstallation allows AVG removal Install AVG Security Toolbar choose to install AV...

Page 73: ...otification message regarding scheduled system restart on the remote computer If the previous checkbox is checked you can also define a delay before the restart will take place The default value is ten minutes Select type of installation progress visibility from the drop down menu select one of the following o hidden installation no information will be displayed to the currently logged user during...

Page 74: ...dy exist on the target station The following options are available in this step Note If you are unsure about these settings we recommend keeping the default ones Remote administration Enter the AVG DataCenter connection string into the AVG DataCenter connection string field If applicable also enter the Username and Password If you do not want to manage the stations via the AVG Admin Console simply...

Page 75: ...vel the log files will be very large Logging off no logs will be saved default If you choose a logging level option other than Logging off the Log file name field will become active The Log file name fill in the name of the log file The AVG Agent service will store the log files under the selected name on remote stations where the service should be installed If you do not enter the absolute path e...

Page 76: ...etecting availability of a remote station If the wizard does not receive a response to all of the ping queries it will consider the station to be unavailable and will not offer it for further operations Port TCP IP communication port where the AVG Agent service listens for the wizard connection The default value is 6150 and usually there is no need to change this Timeout the AVG Agent and wizard c...

Page 77: ... protect communication between the wizard and the AVG Agent service on remote stations Once set no operations using the wizard can be performed on the remote stations without knowing the password The password is related to the AVG Agent service only and it does not influence any other remote station settings Mask password checkbox Selecting this option will prevent the password from being displaye...

Page 78: ...G is installed is enabled Detailed installation options step the AVG Agent will be removed and therefore the installation log will not be possible to retrieve Export stations without AVG to a file this option will create a file with list of stations that do not contain AVG installation Select all stations will select or unselect all stations in the list and the Install button will become active Se...

Page 79: ...to specify the scanning range by entering the IP addresses here In the From field enter a starting IP address and in the To field an ending address Click the Add button to add the address into the list To delete a range from the right list simply select the items you wish to remove and click the Remove button Once you have finished selecting the IP ranges click the Next button to continue Once don...

Page 80: ...nd therefore the installation log will not be possible to retrieve Export stations without AVG to a file this option will create a file with list of stations that do not contain AVG installation Select all stations will select or unselect all stations in the list and the Install button will become active Select stations without AVG will select only stations that do not have AVG already installed o...

Page 81: ...ormat Once done the Station selection window will appear Right click to view additional options Retrieve the installation log this option will try to obtain the installation log from the station if available Note If AVG installation is successful and the option Delete AVG Agent after AVG is installed is enabled Detailed installation options step the AVG Agent will be removed and therefore the inst...

Page 82: ... network installation final steps chapter and complete the remote installation process 5 3 4 Select a Single Station If you choose to install AVG remotely only on a single station the following dialog will appear Click either the Computer name or IP address field and fill in the proper name or IP address Confirm your choice by clicking the OK button The process of checking the chosen station for a...

Page 83: ...ll not be possible to retrieve Export stations without AVG to a file this option will create a file with list of stations that do not contain AVG installation Select all stations will select or unselect all stations in the list and the Install button will become active Select stations without AVG will select only stations that do not have AVG already installed or where AVG could not be detected Th...

Page 84: ...r Right click to view additional options Retrieve the installation log this option will try to obtain the installation log from the station if available Note If AVG installation is successful and the option Delete AVG Agent after AVG is installed is enabled Detailed installation options step the AVG Agent will be removed and therefore the installation log will not be possible to retrieve Export st...

Page 85: ...tip when pointing to a station in the list for a few seconds The tool tip contains an overview of the station state and other details Once you are ready to proceed select the desired stations and click on the Install button to begin remote installation If you select only some stations from the list AVG installation will be performed on these stations only Otherwise installation will be performed o...

Page 86: ...n was successful however it may take some time to process Once all your stations receive the installation files and finish the installation process you will be able to leave this dialog by clicking the Next button Note You can later review recently installed stations from the AVG Admin Console either in the Stations New stations or in the group chosen during the Remote administration settings dial...

Page 87: ...he settings at the very beginning Click Finish button to close the wizard 5 5 Creation of AVG Installation Script Selecting the Creation of AVG installation script option the wizard will create an installation script in the selected directory The contents of the directory can then be used for installation from CD network folder or copied directly to a station This option does not offer the possibi...

Page 88: ...hnologies C Z s r o A ll rights reserved 88 The first step contains an overview of this option Click Next to continue During this step it is necessary to define the following installation parameters License information type in the license data such as Name Company and ...

Page 89: ... the download progress above the Download button Proxy settings button If you need to use a proxy server to connect to the Internet you can fill in the proxy server details by clicking the Proxy settings button License number change Use this button to input a new license number to be used for remote installations of AVG Install AVG Security Toolbar choose to install AVG Security Toolbar AVG s Secu...

Page 90: ...emoval In the Setup parameters section you can choose from the following options Enable Windows Firewall after installation in case you are not going to install AVG Firewall component you can choose to enable Windows Firewall as soon as the installation is completed Reboot the computer after finishing AVG 2011 setup if needed in certain cases Firewall component installation for example a computer ...

Page 91: ...ogged user will need to manually confirm all steps In the Setup properties section you can choose from the following options Where to install if you prefer a customized target location for installation you can choose it by entering the path here We recommend keeping the default settings Setup language choose a default custom language for AVG installation and user interface Select folder where AVG ...

Page 92: ... an existing update server that you would like to use for your stations check this checkbox and fill in its address now In this step you may specify names of the installation script files their storage and other options In the File names definition define these options Name of the file to launch installation type in a custom name for the file that will be used for launching the installation The fi...

Page 93: ...ecked Relative path means that it is relative to the current source directory for example if your source disk drive and path is c avginstallation and you uncheck this option the output script will then look for the installation files in exactly the same path which will be most likely different on the target station where you will execute it and the script would not work This step contains a previe...

Page 94: ...xamples To use the script saved to a folder 1 Copy the whole content of the previously chosen folder to your station Note If you used a network folder for storing the script you can navigate to that folder directly over the network 2 On the station navigate to this folder and run the AvgSetup bat file 3 The command line window will appear and the installation will begin 4 Once the installation is ...

Page 95: ...n s operating system and you chose to create the autorun inf file during script preparation the installation will start automatically 3 If not open the removable device disk letter and run the AvgSetup bat file manually 4 The command line window will appear and the installation will begin 5 Once the installation is completed the window will close automatically ...

Page 96: ... how to launch the AVG Admin Console navigate to the Windows start menu and select Start All Programs AVG 2011 Remote Administration AVG Admin Console select AVG Admin Console from your Windows desktop or go to your Program files folder usually c Program Files select folder AVG AVG10 Admin Console and double click AvgAdminConsole exe During startup the AVG Admin Console automatically tries to conn...

Page 97: ...r where the AVG Admin Server runs port is the AVG Admin Server port number The default port value is 4158 If the AVG Admin Server uses this default number it is not necessary to include the number into the communication string If the DataCenter is password protected you must fill in the Login name and Password into the appropriate fields Without correct password and or login name you will not be a...

Page 98: ...lowing users to move or enable disable individual panels according to their needs Within the default view all six panels are visible in addition to a navigation toolbar and upper menu 6 2 1 Upper Main Menu The upper menu contains the following menu items DataCenter menu The DataCenter menu offers the following options Connect to AVG DataCenter Allows user to select a different DataCenter AVG DataC...

Page 99: ...r maximum period of simply enter number of days you wish keeping the scan results received from stations The default value is 30 days Keep AM events for the maximum period of enter number of days you wish keeping Alert Manager events received from stations The default value is 30 days In the next section choose how you wish to secure your AVG DataCenter access Free access default settings that wil...

Page 100: ... The View menu offers the following options Panels Here you can show or hide individual main interface panels Toolbar Navigation tree Quick help etc simply by checking or unchecking them To restore the original position of all panels use the Default position of panels item The panels will be restored after you restart the application Non compliance conditions Here you can choose which conditions o...

Page 101: ...predefined time interval check the checkbox and choose a time value in minutes to enable automatic periodical refresh of the currently opened view o Highlight last station contact in green if it is not older than check the checkbox and choose a time value in minutes to enable highlighting of the Last contact cell to see if the station communicates properly o Font size for the view choose a require...

Page 102: ... time o Show AVG 9 0 settings in the Shared and Group settings if checked the shared settings for stations and settings for groups will display also AVG 9 0 settings applicable if you still have AVG 9 0 stations in your network Enabling this option will show also virus base and AVG 9 0 versions in the Latest versions panel menu View Panels The latest versions Refresh refreshes all records displaye...

Page 103: ...tions For detailed information on stations shared settings please refer to chapter Configuration Shared Settings for Stations Shared Firewall settings for stations opens a dialog for editing the shared configuration for Firewall For detailed information on Firewall shared settings please refer to chapter Configuration Shared Firewall Settings Shared settings for application servers opens a dialog ...

Page 104: ... startup checking feature uncheck the Check for updates during startup checkbox Download latest documentation opens your default Internet browser with the AVG website documentation download page Download AVG Rescue CD opens your default Internet browser with the AVG website Rescue CD download page In order to download the product you will need to insert your license number for AVG Rescue CD Produc...

Page 105: ... Z s r o A ll rights reserved 105 Within the navigation tree you will find the following sets Stations Servers Scan results Events Notifications Graphic reports Licenses Pending requests Network Installer You can find descriptions of individual items in their respective chapters ...

Page 106: ...time press the CTRL key adding a new record to the current selection or the SHIFT key selecting all records between the first and the last highlighted record Click the mouse right button over the selected record to open the Context menu It is possible to call various actions related to the current selection from the Context menu To select only specific columns for displaying you can either right c...

Page 107: ...pe in the station name or part of its name You will experience the highlighted results just as you type Use F3 keyboard button to jump to the next search result 6 2 4 Status Panel In this part of the AVG Admin Console main window you can find various system notices and information on the application functionality communication with AVG stations detected problems positive scan results warnings etc ...

Page 108: ...nder section there two checkboxes Checking the upper one only from sender gives you access to the context menu that allows you to select a unique sender whose messages will be displayed in the Status window panel After checking the lower one only for recipient containing you can choose to show only messages considering one group of stations select this particular group from the context menu Finall...

Page 109: ...he list will become active only if there are any filters available for the selected view Description of individual filters can be found in the tree items respective chapters Stations Servers Application servers Scan results Events Graphic reports Pending requests The Filter panel is located by default in the bottom left part of the screen If the panel is not visible you can activate it by clicking...

Page 110: ...inutes To alter the synchronization period for all stations follow these steps 1 In the AVG Admin Console select Tools from the upper main menu and choose the Shared settings for stations item 2 Select the Remote Administration node 3 From the Synchronize configuration every drop down menu choose the required value Close the dialog by clicking the OK button 4 Wait until all stations get synchroniz...

Page 111: ...ynchronization from the AVG Admin Console Simply right click on a station s node in the navigation tree or on a particular station in a stations view and select All Tasks Ask for scan results from the context menu 6 3 3 Station Components States Synchronization This synchronization process sends data from the station to the AVG DataCenter It takes place every time the station powers on goes online...

Page 112: ...eral categories Stations tab Contains general information about each station name domain group last contact etc Details tab Displays additional information regarding the stations including IP address MAC address operating system restart request etc Versions tab Displays information about versions of AVG virus base anti spyware base or anti spam base on each station Component states tab Contains an...

Page 113: ...ed interval will be highlighted No communication with station for a period longer than a station will be considered as non compliant if there was no communication with the station for a period longer than a specific amount of days or hours insert plain digital value for hours and a digital value with d for days i e 7d for seven days Infections unremoved if checked stations with unremoved infection...

Page 114: ...mpliant stations graphic reports Confirm your choice by clicking the OK button or close it by pressing Cancel 6 4 2 Stations with AVG Firewall The Stations with AVG Firewall group contains a list of all network stations with firewall enabled Double click your mouse or press the Enter key to open the Firewall configuration Dialog Only certain settings are allowed to change because of safety precaut...

Page 115: ...tem Insert a custom operating system name or its part that you want to filter out For example to display only all stations with Windows XP installed input the following string XP Infected stations Check this in order to filter out only infected stations Stations are not connected after the remote installation Check this to show only stations that failed to connect after the remote installation Res...

Page 116: ... tab Displays additional information regarding the stations including IP address MAC address operating system restart request etc Versions tab Displays information about versions of AVG virus base and anti spyware base on each station Component states tab Contains an overview of component states on each station More information on other general options and settings can be found in the Configuratio...

Page 117: ...process Ask to rollback last anti virus database update will ask all stations in the group to use previous virus database version and disregard the last one Delete temporary update files sends request to all stations to remove temporary update files Ask for scan results will ask all stations in the group for scan results If you right click on a station in the Application Servers view you can choos...

Page 118: ...n servers can be found in the Configuration Shared Settings for Application Servers chapter 6 5 3 Filtering You can apply various listing filters to the current view The filters are available by default from the bottom left Filter panel The Filter panel is located by default in the bottom left part of the screen If the panel is not visible you can activate it by clicking on the Filter window item ...

Page 119: ...filters are case insensitive 6 6 Scan results This item offers an overview of all scan results including results from the Resident shield or Online Shield on stations together with detailed information related to specific scans The scan results are by default regularly retrieved from the station but if you require you can request them manually for individual stations by right clicking on a station...

Page 120: ... contains a list of findings i e Infections Spyware etc On each tab the following options are available Confirm this button will mark the test result as confirmed and you will not find the number of infections from the accepted test within the other reports Cancel closes the window Remove selected threats removes only the selected threats Remove all threats removes all threats in the list Previous...

Page 121: ...est If the station is not currently active i e is not connected to the AVG Datacenter all pending operations will be processed next time the station connects Once you request an action then if the AVG station is active it will try to find the requested test result and process all selected infections One of the action result states listed below will be displayed in the State column The states are a...

Page 122: ...u want to filter out Scan name Insert a custom scan name that you want to filter out User name Insert a custom username that you want to filter out Severity Choose a preferred severity level from the drop down menu Including rootkits Choose if scan results with rootkits should be filtered out Unconfirmed This filter will display only unconfirmed scan results To disable a filter simply uncheck the ...

Page 123: ...sk character The wildcard character substitutes for any character or a string For example Stat string applied within the Station name filter will display also Station01 Station02 etc The filtering options for Events are as follows Note To use a filter simply tick the checkbox next to its name and double click the line to insert a value The results will be displayed immediately Severity Insert a se...

Page 124: ...strator via e mail about different events within the AVG Admin Console Note Proper dispatch of e mail notifications requires correct SMTP server definition on the Configuration AVG Admin Server Settings E Mail tab To activate a notification you need to right click on its line and from the context menu select Active Double clicking a line i e specific notification will open Notification settings di...

Page 125: ... receive an e mail once the above mentioned parameters or the condition generally is met You can also select a period in which the condition should be checked Check the Group multiple findings into a single message checkbox if you want to customize number of event occurrences that must occur before the notification message will be sent Certain notifications have also some Condition parameters avai...

Page 126: ... e mail messages you should correct the settings by clicking the AVG Admin Server settings button More information can be found in the Configuration AVG Admin Server settings E mail tab chapter The available fields are as follows To insert a message recipient address in the form example somedomain com Subject Notification header Notification body Notification footer Into these fields you can inser...

Page 127: ...e of the station AVG_StationDomain The domain name in which the station exists if applicable AVG_GroupName the group name in which the station is located AVG_IPAddress the station IP address AVG_MacAddress the MAC address of the station AVG_LastCall last time the station contacted the AVG DataCenter AVG_WinVersion the version of MS Windows AVG_AvgVersion the AVG version on the station Antivirus_Ve...

Page 128: ...ted reports are physically saved to a temporary location on your hard drive under the AVG10 data folder e g C Documents and Settings All Users Application data avg10 Admin Server Data Reports Each generated report will consume some hard drive capacity from 0 1 to 0 5 MB approximately but can be even more if you have lots of stations Therefore if you suffer from insufficient disk space we recommend...

Page 129: ...art choose the requested chart type default selection is pie chart Stations not communicating longer than N days Available parameters Number of days choose the number of days for which the stations were not communicating Type of Chart choose the requested chart type default selection is pie chart Grouped by the result data will be grouped by the selected column Most infected stations shows top inf...

Page 130: ...uested chart type default selection is pie chart Grouped by the result data will be grouped by the selected column Severity choose the minimum scan results severity to be included in the report Including rootkits choose whether to include rootkits to the report or not Virus scan report This report shows the status of viruses Available parameter Time interval specify the time interval for selecting...

Page 131: ...multiple reports are available through the right click context menu Edit opens an edit dialog for the selected schedule Define a new schedule will start the wizard for creating a new report schedule The Report Schedule is active use this function to activate or disable selected report s Remove removes selected reports from AVG DataCenter By default there are no schedules available To prepare a new...

Page 132: ...d 132 Note You can generate reports also from the Stations Servers Groups view group simply by selecting a station or stations and choosing Generate new report from the right click context menu A new dialog will come up Fill in the Name and Description Proceed to the next dialog by pressing the Next button ...

Page 133: ...t to use for your report On the left choose which groups should be included and on the right choose individual stations for the report If there are additional parameters available for the selected report fill in the requested values or leave the default values For more information on templates see the Report templates section above Once ready press the Next button ...

Page 134: ... include all columns or use the Select default button to keep the default one To change the order of the columns first select the desired column you wish to move and choose the appropriate action Move to top moves the selected column to the first place Move up moves the selected column one step up Move down moves the selected column one step down Move to bottom moves the selected column to the ver...

Page 135: ...er you want to generate the report only once in the selected time or to generate the report periodically Generate once at a specific time choose the exact time and date of generation Generate periodically Choose a Period daily weekly monthly of generation and First generation time and date Press Next button to proceed to the following part ...

Page 136: ...r Settings chapter If you have already previously configured the E mail tab in the AVG Admin Server configuration you should see predefined values already in the correct fields If not please check the AVG Admin Server settings or fill in your custom values If you want to receive reports directly as an attachment enable the Send report as attachment checkbox and from the rollover menu select which ...

Page 137: ...panel is not visible you can activate it by clicking on the Filter window item in the View Panels menu Within the text filters you can use simple wildcard asterisk character The wildcard character substitutes for any character or a string For example Stat string applied within the Station name filter will display also Station01 Station02 etc The filtering options for the Generated reports are as f...

Page 138: ...will be deployed to individual stations once the synchronization process takes place More information about the synchronization process can be found in the Synchronization process chapter 6 10 2 Stations In the view you will see the list of all stations You have the following options available from the right click context menu applicable for each station Mandatory will mark the usage of the given ...

Page 139: ...mediately Request type Double click the field to open drop down menu with list of request types and choose the one you wish to filter out Station name Double click the field to insert a custom station name to be filtered out Date Insert a custom date and time value that you want to filter out To disable a filter simply uncheck the checkbox next to its name or right click in the filters window and ...

Page 140: ...t the list of added stations into a csv file Install all stations will start installation on all stations in the list 6 12 1 Network Scanning Before you begin with adding stations and remote installations you may want to review the following chapters Remote Installation on Windows XP Home Recommendations for Components Network Requirements Before you can install a station remotely you need to add ...

Page 141: ... The source text file should contain one station name or an IP address per line Select a single station this option lets you type in a specific Computer name DNS name or IP address Select from Active Directory allows you to choose specific stations directly from the Active Directory Note This option is available only if the current computer is part of a domain The AVG Agent password section contai...

Page 142: ...the service on a station Debug very detailed records covering the program diagnostics After selecting this level the log files will be very large Logging off no logs will be saved default Other configurable options Port TCP IP communication port where the AVG Agent service listens for the wizard connection The default value is 6150 and usually there is no need to change this Timeout the AVG Agent ...

Page 143: ...ose it by using the Close button and continue working with the Console To open this dialog again simply right click on the Network installer node name and from the context menu select Show network scan progress The dialog allows you to stop the scanning process by using the Abort button The Pause button will temporarily stop the process use Continue button resume the scanning Once you finish addin...

Page 144: ...e scanning range by entering the IP addresses here In the From field enter a starting IP address and in the To field enter an ending address Click the Add button to add the address range into the list To delete a range from the right list simply select the items you wish to remove and click the Remove button Once you finish selecting the IP ranges click the Next button to continue The Network scan...

Page 145: ... select Show network scan progress The dialog allows you to stop the scanning process by using the Abort button The Pause button will temporarily stop the process use Continue button resume the scanning Once you finish adding stations proceed to the Remote Network Installation chapter for instructions how to remotely install the required stations If you choose to add stations selected from a file ...

Page 146: ... dialog again simply right click on the Network installer node name and from the context menu select Show network scan progress The dialog allows you to stop the scanning process by using the Abort button The Pause button will temporarily stop the process use Continue button resume the scanning Once you finish adding stations proceed to the Remote Network Installation chapter for instructions how ...

Page 147: ...and from the context menu select Show network scan progress The dialog allows you to stop the scanning process by using the Abort button The Pause button will temporarily stop the process use Continue button resume the scanning Once you finish adding stations proceed to the Remote Network Installation chapter for instructions how to remotely install the required stations If your network is domain ...

Page 148: ... resume the scanning Once you finish adding stations proceed to the Remote Network Installation chapter for instructions how to remotely install the required stations 6 12 2 Remote Network Installation As soon as you add stations for remote installation the AVG Admin Server starts checking their state you can instantaneously see if the scanned station is online if there is AVG or AVG Agent already...

Page 149: ...thorized connection attempts network timeouts and so on Detailed information on the operations requested and performed by the service on a station Debug very detailed records covering the program diagnostics After selecting this level the log files will be very large Logging off no logs will be saved default The right part of the section offers the following options Port TCP IP communication port ...

Page 150: ...ript and the AVG Agent service for details please refer to chapter Remote Installation on Windows XP Home You may also need to review the Network Requirements chapter You can choose basic or advanced remote network installation Basic remote network installation recommended for beginners Advanced remote network installation recommended for advanced users Before you begin with the installation of th...

Page 151: ...utton To revert to the original settings preset by default press the Default settings button During the whole installation process you can decide to save the configuration progress at any time by pressing F2 key or CTRL S combination A new dialog will appear allowing you to choose a configuration file name If you wish to use default settings for your whole installation you may always use the Skip ...

Page 152: ...r the AVG installation files and process the installation accordingly Before you proceed please review the network requirements and exceptions regarding remote AVG installation You can find more detailed information on the ports settings in the Network Requirements chapter The remote installation is not automatically possible on stations with Windows XP Home Please see the Windows XP Home Remote I...

Page 153: ...Selection of AVG installation package you can either keep the default settings and let the Admin server download the newest package for you or choose from the roll down menu a custom path In such case specify the full path to AVG installation package or use this button to select the proper folder Storing of installation packages on the Admin server side here you can choose if you wish to Delete in...

Page 154: ...nection string into the AVG DataCenter connection string field If applicable also enter the Username and Password If you do not want to manage the stations via the AVG Admin Console simply uncheck this option Add new station into group If you prefer to automatically add new station s into a custom group you can choose the group name here Custom update server if you already have an existing update ...

Page 155: ...list recently installed stations that remain in an incorrect state because of some remote installation failure navigate to the Stations Non compliant stations Also on Windows XP SP2 Windows 7 Vista or possibly higher with Windows Firewall enabled the AVG Agent once installed will automatically create a communication rule and allow its execution and network communication Note This chapter describes...

Page 156: ...utton To revert to the original settings preset by default press the Default settings button During the whole installation process you can decide to save the configuration progress at any time by pressing F2 key or CTRL S combination A new dialog will appear allowing you to choose a configuration file name If you wish to use default settings for your whole installation you may always use the Skip ...

Page 157: ...r the AVG installation files and process the installation accordingly Before you proceed please review the network requirements and exceptions regarding remote AVG installation You can find more detailed information on the ports settings in the Network Requirements chapter The remote installation is not automatically possible on stations with Windows XP Home Please see the Windows XP Home Remote I...

Page 158: ...Selection of AVG installation package you can either keep the default settings and let the Admin server download the newest package for you or choose from the roll down menu a custom path In such case specify the full path to AVG installation package or use this button to select the proper folder Storing of installation packages on the Admin server side here you can choose if you wish to Delete in...

Page 159: ...nection string into the AVG DataCenter connection string field If applicable also enter the Username and Password If you do not want to manage the stations via the AVG Admin Console simply uncheck this option Add new station into group If you prefer to automatically add new station s into a custom group you can choose the group name here Custom update server if you already have an existing update ...

Page 160: ...G components that can be either installed or uninstalled From the list of components select o Components that should be installed and mark them like this o Components that should be uninstalled or not installed and mark them like this o The default settings will be used for components that you leave blank Remote AVG uninstallation allows AVG removal Install AVG Security Toolbar choose to install A...

Page 161: ...otification message regarding scheduled system restart on the remote computer If the previous checkbox is checked you can also define a delay before the restart will take place The default value is ten minutes Select type of installation progress visibility from the drop down menu select one of the following o hidden installation no information will be displayed to the currently logged user during...

Page 162: ...in details for your remote station s and click Add button You can enter multiple logins The AVG Agent settings section contains the following options Delete AVG Agent after AVG is installed this option will automatically remove the AVG Agent from the station once AVG is successfully installed Delete service AVG Agent also on stations where the AVG Agent service have to be installed manually this o...

Page 163: ...tations that remain in an incorrect state because of some remote installation failure navigate to the Stations Non compliant stations Also on Windows XP SP2 Windows 7 Vista or possibly higher with Windows Firewall enabled the AVG Agent once installed will automatically create a communication rule and allow its execution and network communication ...

Page 164: ...VG Admin Server can serve as a proxy server for downloading and distributing updates to your stations within the local network by deploying the UpdateProxy role It basically works as a simple web server offering the update files to AVG stations The update files are downloaded from the AVG central update servers just once which significantly decreases the internet connection link load especially in...

Page 165: ...oyment Wizard Lite only allows deployment of the UpdateProxy role AVG Network Installer Wizard Lite only allows AVG Installation Script creation In order to install and use only the AVG Admin Lite features you must have chosen the Lite Installation option during the AVG Anti Virus Business Edition 2011 installation process For more information see chapter Installation type 8 1 AVG Admin Deployment...

Page 166: ...he UpdateProxy role will be deployed to your server The UpdateProxy role serves as a proxy server for downloading and distributing updates to your stations The wizard will also create the update folder on the C drive by default or drive that is indicated in your overview You can also tick the Send server dumps automatically to analysis checkbox in order to send potential AVG Admin Server crash dum...

Page 167: ...0 C opyright A V G T echnologies C Z s r o A ll rights reserved 167 8 1 2 Completion If everything went smoothly you will see a dialog similar to the one above Click Finish to close the Wizard and continue to the AVG Network Installer Wizard Lite ...

Page 168: ...ht A V G T echnologies C Z s r o A ll rights reserved 168 8 2 AVG Network Installer Wizard Lite The AVG Network Installer Wizard Lite will quickly guide you through the AVG script creation process The script can then be used to install AVG on your stations ...

Page 169: ...d 169 8 2 1 Installation Settings Fill in the requested values License number is a mandatory field that must be filled in Alternatively you may check the Name and or Company checkboxes and fill in the appropriate values Use the License number change button to input a new license number for AVG installations ...

Page 170: ...ernet once you click the Next button In such a case please make sure your Internet connection is available You can choose one of the following Portable data storage medium USB drive If you have not done so already insert a removable USB device Flash drive portable hard drive etc and hit the Refresh button to see the device in the drop down list Make sure the drive is not write protected Folder Sel...

Page 171: ... you can navigate to that folder directly over the network 2 On the station navigate to this folder and run the AvgSetup bat file 3 The command line window will appear and the installation will begin 4 Once the installation is completed the window will close automatically To use the script from a removable device 1 Insert the removable device to your station 2 If the autorun feature is enabled in ...

Page 172: ...nologies C Z s r o A ll rights reserved 172 5 Once the installation is completed the window will close automatically Note You may also consider creating and distributing an AVG installation clone For more information please consult the AVG Settings Manager chapter below ...

Page 173: ... included in the installation of AVG and available via Windows Start menu All Programs AVG 2011 AVG Settings Manager Edit AVG configuration of this computer Use this button to open dialog with advanced settings of your local AVG All changes made here will be reflected also to the local AVG installation Load and edit AVG configuration file If you already have an AVG configuration file pck use this ...

Page 174: ...al AVG configuration to a file Clone AVG installation This option allows you to make a copy of the local AVG installation by creating an installation package with custom options The clone includes most of the AVG settings with the exception of the following o Language settings o Sounds settings o Firewall configuration o Allowed list and potentially unwanted programs exceptions of the Identity pro...

Page 175: ...from the AVG website to the selected folder or manually put the AVG installation package into that folder You can use the Proxy button to define a proxy server settings if your network requires this for a successful connection By clicking OK the cloning process begins and should shortly finish You may also experience a dialog asking about setting password to Allowed items see above Once finished t...

Page 176: ...ion we recommend you to consult the AVG Internet Security User Guide available to download from http www avg com ww en or the context help available via the nice question mark button Note You can use Default button to restore the original settings of the current dialog 10 1 1 General control and priority levels All setting values applicable for stations or groups can be defined as a mandatory valu...

Page 177: ...and then double clicking the requested station name By default mandatory items are displayed as bold and can be easily changed by right clicking on the certain item s lock icon and choosing from the context menu Mandatory item value The context menu contains also the following options All mandatory sets mandatory flag to all items in the current dialog All monitored resets the mandatory flag for a...

Page 178: ...tem enables you to specify which types of events should be sent to the specified e mail address Available events are shown in the dialog mark the respective checkbox to include the event in the list To specify the address press the SMTP button The Outgoing e mail settings dialog will appear Type in an e mail address To a sender From a SMTP server address and a port number to the appropriate text b...

Page 179: ...are shown in the dialog mark the respective checkbox to include the event Double clicking an event will open a new dialog where you can customize ID severity and message text Clicking the Insert macro button will open list of macros that you can apply directly to the message body If you wish to indent a line use the control button ctrl and Enter as pressing enter button alone would close the dialo...

Page 180: ...tored Threat found Scan started Scan finished Update started Update checked Update finished AVG Startup AVG shutdown AVG component was unexpectedly terminated License number changed Identity Protection a malware was detected Identity Protection the allowed list was changed Identity Protection an object was restored from the quarantine ...

Page 181: ...anges only Retrieve messages from server every choose how often you wish the requests invoked from AVG Admin Console to be retrieved from the server Delay of processing specific pending requests after station startup choose how long should the AVG Admin Server wait before it starts processing the pending requests for a station that just became available Synchronize firewall settings If you do not ...

Page 182: ...lowed actions By unchecking the following checkbox es you can forbid use of the feature for user on the station Change of the license number if unchecked it will disallow users on the station to change the license number Advanced settings dialog access if unchecked it will disallow users on the station to open and edit advanced settings Virus vault access if unchecked it will disallow users on the...

Page 183: ...ing password click on the Activate password for access to unallowed actions and in the new dialog fill in a new password twice for verification The password will be required every time the user tries to access the disallowed action Similarly you can enable the user on a station to change mandatory settings To do so check the Activate password for modification of mandatory settings checkbox and fil...

Page 184: ...enter a required license number In the Expiration message section you can choose if expiration dialog should be displayed in case the license has expired Show expiration dialog select one of the options If you wish to use a custom message to display use the last option and fill in the Custom message field accordingly 10 1 6 Configuration copying You can copy predefined Schedules configuration from...

Page 185: ...ess Edition 2011 2010 C opyright A V G T echnologies C Z s r o A ll rights reserved 185 In the left tree right click on the chosen subitem under Schedules item and from the context menu choose Copy to A new dialog will appear ...

Page 186: ...e stations will be listed Then select individual stations into which you wish to copy the configuration The checkbox Set mandatory flag for the target object serves for marking the setting as mandatory If left unchecked the configuration will be set as monitored 10 1 7 Scheduled Scans During a new scheduled scan definition you can use either a predefined option to Scan whole computer or choose to ...

Page 187: ...s folder Temp The following location will be scanned C Documents and Settings user Local Settings Temp Where user represents an user profile name Temporary Internet Files Web The MS Internet Explorer cache directory will be scanned C Documents and Settings user Local Settings Temporary Internet Files Where user represents an user profile name Warning Since all scheduled scans run under SYSTEM user...

Page 188: ... a changed lock icon next to the chosen configuration item To transfer the chosen setting to other group settings click OK or Apply button Please note If you change the value of the setting or amend its status before you click OK or Apply button the changes will be lost and the configuration will not be copied Analogically you can process the Shared settings for application servers and move select...

Page 189: ...p it will be set as monitored This can be used to easily remove the mandatory flag from all the groups at once You can similarly process the individual server settings within the application servers and move the selected configuration to the Shared settings for application servers The context menu item is named Move value to the Shared settings 10 1 9 Anti Spam If you deploy UpdateProxy role durin...

Page 190: ... so navigate to the AVG Admin Console upper menu Tools Shared settings for stations item Then select Anti Spam Advanced Settings Internet connection In the Proxy server dialog insert your AVG Admin Server address including port number default value is 4158 If your AVG Admin Server uses username and password open also the Proxy authentication dialog and input the correct username and password ...

Page 191: ...tion therefore if you require more detailed information on individual item configuration we recommend consulting either the context help or the AVG Internet Security User Guide available to download from http www avg com ww en To change Firewall component status choose one of these options Firewall enabled will start the Firewall component Firewall disabled will stop the Firewall component both lo...

Page 192: ...andatory by checking the Set whole configuration as mandatory checkbox available in the General information dialog Additionally you can set certain individual or all settings within profiles as mandatory to do so simply select the required profile and in the main section click the Set button to mark all items as mandatory Use the Reset button to set all profile values back to monitored ...

Page 193: ...individual stations and groups Note The bold highlighted profile name does indicate that the profile is set as mandatory The profile settings mandatory monitored status can be verified or changed in the Areas and Adapters profiles section above Warning If you delete all predefined profiles except for Allow all and Block all and keep no profile active mandatory the station will once synchronized us...

Page 194: ...A V G A nti V irus Business Edition 2011 2010 C opyright A V G T echnologies C Z s r o A ll rights reserved 194 ...

Page 195: ...er Edition User Guide available to download from http www avg com ww en or the context help available via the nice question mark button Note You can use Default button to restore the original settings of the current dialog 10 3 1 Overview Basic overview of the individual server components Anti Spam Server for MS Exchange Checks all incoming e mail messages and marks unwanted e mails as SPAM It use...

Page 196: ... mail messages stored in user mailboxes If any viruses are detected they are moved to the Virus Vault or completely removed Document Scanner for MS SharePoint download to from the Sharepoint server If any viruses are detected they are moved to the Virus Vault or completely removed 10 3 2 Anti Spam Server for MS Exchange Options available for Anti Spam Server for MS Exchange are exactly the same as...

Page 197: ... component Language select preferred component language Certify messages check this if you wish to add a certification note to all scanned messages You can customize the message in the next field The Logging settings section Log file size choose a preferred size of the log file Default value 100 MB The Scanning properties section Use Heuristics check this box to enable heuristic analysis method du...

Page 198: ...ook also inside archived files zip rar etc The E mail attachments reporting section allows you to choose which items should be reported during scanning If checked each e mail with such an item will contain INFORMATION tag in the message subject This is the default configuration which can be easily amended in the Detection actions section part Information see below The following options are availab...

Page 199: ... settings section Log file size choose a preferred size of the log file Default value 100 MB The Scan settings section Background Scan you can enable or disable the background scanning process here Background scanning is one of the features of the VSAPI 2 0 2 5 application interface It provides threaded scanning of the Exchange Messaging Databases Whenever an item that has not been scanned with th...

Page 200: ...ith the MS Outlook client Scan RTF you can specify here whether the RTF file type should be scanned or not Number of Scanning Threads the scanning process is threaded by default to increase the overall scanning performance by a certain level of parallelism You can change the threads count here The default number of threads is computed as 2 times the number_of_processors 1 The minimum number of thr...

Page 201: ... the previous option so if you want protection from the basic types of spyware always keep the previous box checked Scan inside archives check this option to let the scanner look also inside archived files zip rar etc The E mail attachments reporting section allows you to choose which items should be reported during scanning The default configuration can be easily amended in the Detection actions ...

Page 202: ...are threats check this option to report the presence of potentially unwanted programs and spyware Report enhanced set of Potentially Unwanted Programs check to detect extended package of spyware programs that are perfectly ok and harmless when acquired from the manufacturer directly but can be misused for malicious purposes later or programs that always harmless but might be unwanted various toolb...

Page 203: ...Reporting section allows you to choose which items should be reported during scanning The reports have Information severity The default action can be easily amended in the Detection actions section part Information see below The following options are available Report password protected archives Report password protected documents Report files containing macro Report hidden extensions There is also...

Page 204: ...ake place during the scanning process The actions are available for the following items Infections PUP Potentially Unwanted Programs Warnings Information Use the roll down menu to choose an action for each item None no action will be taken Move to Vault the given threat will be moved to Virus Vault Remove the given threat will be removed To select a custom subject text for messages that contain th...

Page 205: ...S Sharepoint settings 10 3 8 Mail Filtering In the Mail Filtering sub item you can choose which attachments should be automatically removed if any The following options are available Remove attachments check this box to enable the feature Remove all executable files removes all executables Remove all documents removes all document files Remove files with these comma separated extensions fill the b...

Page 206: ... activities If there is no icon available you can start the AVG Admin Server Monitor from the Windows start menu All programs AVG Remote Administration by selecting AVG Admin Server Monitor The AVG Admin Server Monitor dialog contains the following control buttons Stop server allows you to stop the AVG Admin Server Pause server allows you to pause the AVG Admin Server and continue its running Serv...

Page 207: ...etwork license i e the remote administration support must be active Connection section Here you can change the port number and local address o Port the default port value is 4158 You can reset the default value any time by pressing the Set default port button o Local address specify the local address for incoming connections The default value is empty meaning any local address If the specified nam...

Page 208: ...t be correctly filled when connecting stations to the AVG DataCenter either via the AVG Network Installer Wizard or manually Miscellaneous section Tick the Send server dumps automatically to analysis checkbox in order to send potential AVG Admin Server crash dumps directly to our technical support for further analysis 10 4 2 DataCenter tab This tab offers the following options Database system sett...

Page 209: ...database name insert a custom value into the Database name field Oracle This engine can serve over 1000 stations in large networks It is not a standard part of AVG Anti Virus Business Edition 2011 and its usage is bound to a commercial license MySQL This engine can serve over 1000 stations in large networks It is not a standard part of AVG Anti Virus Business Edition 2011 and a commercial license ...

Page 210: ... All users Application Data AVG10 Admin Server Data AutoDatabaseBackup The folders are named in the format YEAR MM DD TIME for easier differentiation 10 4 3 UpdateProxy tab This tab offers the following options Update files folder fill in a complete pathname e g c AVGUpdate to the directory where the downloaded update files will be stored Download source Contains list of available update servers s...

Page 211: ...er only checked entries Download Anti Spam updates If you do not wish to download Anti Spam updates uncheck this option Note Anti Spam updates are downloaded directly from the Mailshell servers Additional information about the Anti Spam updates can be found in the Configuration Shared Settings for Stations Groups Anti Spam chapter Internet connection If you require a proxy server in your network y...

Page 212: ...he Report Schedule Definition Wizard but all values you will enter here will be considered as default The Message header section contains these fields To specify one or more e mail addresses that the report s will be sent to Separate individual items by a comma This field can also be filled during Report Schedule definition Copy An optional value Specify one or more e mail addresses that the repor...

Page 213: ...ion by the OK button However the changes are applied after the server launches again with the new configuration If the AVG Admin Server is running a dialog will prompt you to restart the server note that the server will be inaccessible for some time during the restart 10 5 Connection String Stations are connected to the AVG DataCenter via a so called connection string This string consists of your ...

Page 214: ...K to confirm the changes Wait until all stations have been synchronized Default synchronization period is 60 minutes Alternatively you can force immediate synchronization of all stations Right click on the Stations node and from the context menu select Synchronize settings 2 Deploy the UpdateProxy role of the AVG Admin Server to work as a mediator i e a proxy server between the official AVG update...

Page 215: ...s Ask to perform virus database update will ask all stations to start the virus database update process Ask to rollback last anti virus database update will ask all stations to use the previous virus database version and disregard the last one Delete temporary update files sends request to all stations to remove temporary update files Ask for scan results will ask all stations for scan results Gen...

Page 216: ...ns shared Firewall settings for group Synchronize settings will ask for immediate synchronization of settings with stations Ask to perform program update will ask all stations to start the program update process Ask to perform virus database update will ask all stations to start the virus database update process Ask to rollback last anti virus database update will ask the selected station to use p...

Page 217: ...il Scanner and Anti Spam components statistics resets statistics for E mail Scanner and Anti Spam components Generate new report starts the Graphic reports generation dialog All tasks item contains these sub items Ask to perform program update will ask the selected station to start the program update process Ask to perform virus database update will ask the selected station to start the virus data...

Page 218: ...e station Pause pauses the selected scans on the remote station Stop stops the selected scans on the remote station To close the window use the Close button Launch Scan on the selected stations A new dialog will appear Choose from the roll down menu whether you want to Scan whole computer launch a Scheduled scan or Anti Rootkit scan then press OK to send your request to the selected station Refres...

Page 219: ...in the column to the right of its name To check availability again press the Check again button or double click the station s name Station restart This dialog lets you restart the selected station Choose the preferred delay from the roll down menu Station description Simply enter brief description of the selected station into this dialog s text box and press OK Ask station for its description will...

Page 220: ...obtain the most current Virus Vault findings To work with individual threats use one of the following buttons o Restore select a threat or threats you wish to restore on the station and click this button o Delete use this button to delete the selected threat s o Prepare for analysis If you suspect or know that a file or files were incorrectly marked by AVG as infected or dangerous on one of your s...

Page 221: ...ailable only for AVG 2011 stations Show Firewall log will show the Firewall communication log from the selected station Show events of the selected station will show events related to the chosen station Gather diagnostic data asks the selected station for diagnostic data which you can either send directly to the AVG Technical support or save locally for further processing Click the Next button to ...

Page 222: ...mplete the process click the Send button Show Event history log will show Event history log of the chosen station 10 7 2 Station Groups The administrator can define station groups as the need arises All objects included in the group then take the configuration set up for this group This way the administrator can define the group configuration and change the configuration previously set for a speci...

Page 223: ...n and while holding it drag the cursor to the target group and release to complete Stations can be assigned into a station group also using the context menu Add to group item You can highlight and assign more stations at once The New stations group is a specific system group that cannot be deleted Stations newly connected to the AVG DataCenter are automatically assigned to this group unless you ch...

Page 224: ...screen select AVG Remote Administration gadget AVG logo and drag it to your desktop where convenient A floating window similar to this one should appear on your desktop Clicking the Non Compliant stations link will open a browser window with the list of stations in that state The right click context menu offer the Options item which will open a login screen for AVG DataCenter Use the form to quick...

Page 225: ... with the remote administration installation connection even after reviewing the chapters below please try to find the correct answer in the FAQ Frequently Asked Questions located at http www avg com ww en 11 1 How to Connect Stations to AVG Datacenter You have basically two options for connecting stations to your AVG DataCenter AVG Network Installer Wizard Manual connection 11 1 1 Connecting Stat...

Page 226: ...vg com ww en Note You can also insert the AVG DataCenter connection string directly during AVG installation on the station To insert the string on the station open the AVG User Interface and navigate to the Advanced settings via upper menu Tools Advanced Settings Select Remote Administration group In the right part of the dialog fill in the following entries Server enter your AVG DataCenter server...

Page 227: ...on of AVG Anti Virus Business Edition 2011 is backward compatible with the previous version you can also import AVG DataCenter 9 0 stations via the AVG Admin Deployment Wizard during creation of a new database Importing procedure 1 Prepare an export of your AVG DataCenter 9 0 To do so open AVG Admin Console 9 0 and from the menu DataCenter select Database Export Choose a desired folder and press O...

Page 228: ...nter the new server address and port number alternatively also a username and password if required 3 Confirm your choice by clicking the OK button You can also export the whole existing content of your AVG DataCenter and then import it to the newly created one To do so follow these steps Note This procedure applies to version 2011 1 To export the existing AVG DataCenter content navigate to the Dat...

Page 229: ...in the stations view Here you can see if all databases have been updated If the update went correctly but after some time the stations become out of date again check the following settings 1 From the upper menu Tools select the Shared settings for stations item 2 Navigate to the Schedules and select Virus database update schedule 3 In the right part of the dialog verify that the Enable this task c...

Page 230: ... to be incorrect or you still think that there is an error try to deploy the UpdateProxy role of the AVG Admin Server again To do so run the AVG Admin Server Deployment Wizard again follow the steps described in the AVG Admin Deployment Wizard chapter In the Configuration of update servers step check that the update server is set correctly Default update servers are as follows Primary update serve...

Page 231: ...ler Wizard Basic Mode chapter 11 6 How to Change User Interface Language During installation of AVG you have the option to choose the user interface language you prefer If for some reason you need to use the application also in a different language you can change it by following this procedure When starting AVG components it is possible to use this command line parameter to change the language of ...

Page 232: ...mponent with path and appropriate parameter For example Note We assume that you have installed AVG to the following destination C Program Files AVG AVG10 Admin If not change the paths below accordingly To start AVG Admin Console in German language C Program Files AVG AVG10 Admin Console AVGAdminConsole exe lng deu To start AVG Network Installation Wizard in German language C Program Files AVG AVG1...

Page 233: ...ations Groups General control and priority levels Scheduled scan cancellation You can decide whether you want to allow the local user to stop a running scheduled scan or not This can be done via Shared settings for stations groups or in the individual station settings To do so navigate to Schedules Scheduled scan item and in the right part of the dialog tick the User can stop a running task checkb...

Page 234: ...n a group name or on stations item and choosing and action from the context menu Such request is stored in the AVG DataCenter and then distributed by AVG Admin Server to individual stations of the chosen group Also the result is later displayed individually for each station Duplicated requests If a same request is sent multiple times to a station it is not stored in AVG DataCenter and the station ...

Page 235: ...A V G A nti V irus Business Edition 2011 2010 C opyright A V G T echnologies C Z s r o A ll rights reserved 235 At the bottom of the dialog choose Full access control option A new dialog will appear ...

Page 236: ...ator with a blank password If you intend keeping this account for further use we strongly recommend to choose a proper password first see below how to do this The right mouse button context menu has the following options Active If you right click on an existing account name you will be able to activate or deactivate it by this function Please note that you need to have at least one account active ...

Page 237: ...system login name Optionally you can add some account description Edit Account This option will allow you to edit an existing account Clone Account Right click on an existing account and choose this option to clone its settings into a new one You will be required to enter new account name password etc Delete Account This option will allow you to delete an existing account To each account correspon...

Page 238: ...Now choose the permission type You can give the user of the account the Full access to the group allow him her just to view the group by selecting Read only or completely forbid him her to access the group by choosing No access option 11 10 How to maintain the DataCenter database AVG DataCenter database maintenance is easy due to predefined scripts that can be easily accessed from the Tools Databa...

Page 239: ...are willing to apply and click Run scripts button to use them Please note that the database maintenance process may take a while You can also use the Load custom script button to choose a custom SQL Script file manually This option is recommended only to advanced users 11 11 List of AVG Setup Parameters The following tables contain list of AVG setup parameters that can be used by advanced users to...

Page 240: ...values or described within the Description Example TemporaryPath C Temporary Folder MFATemp No value some parameters can be used without any specific value Example EnableWinFW Parameter Name Description Allowed values TemporaryPath strin g Specifies the full path to the installation temporary folder LoggerPath string Specifies the full path to the installation log folder UILevel string Defines whi...

Page 241: ... installed or not 1 will be installed 0 will not be installed ChangeBrowserSearch Provider boolean Defines if the default search engine provider should be changed Only valid with parameter InstallToolbar 1 1 provider will be changed 0 provider will not be changed SelectedLanguage i nteger A numerical value of the language used for installation IDs are listed in the table at the end of this chapter...

Page 242: ...list of available feature component values for InstallFeatures and RemoveFeatures parameters Note Whether a feature can be really installed or not depends mostly on its presence in the installation package also on a license number and in some cases plug ins on other software that must be present on the target PC Feature name Feature description fea_AVG_FW AVG Firewall fea_AVG_OnlnSc AVG Online Shi...

Page 243: ...ail scanner fea_AntiSpm AVG Anti spam fea_Office Plug in for MS Office 2000 2007 fea_SrvAddI__ExAS AVG Anti spam for MS Exchange Server fea_SrvAddI__ExSmtp Email scanner for MS Exchange Server SMTP TA fea_SrvAddI__ExRte Email scanner for MS Exchange Server Routing TA fea_SrvAddI__ExVS Email scanner for MS Exchange Server VSAPI fea_SrvAddI__Shrp File scanner for MS Sharepoint Server Below is the li...

Page 244: ...l rights reserved 244 1046 Brazilian Portuguese 2070 Portuguese Portugal 1045 Polish 2074 Serbian 1051 Slovak 1034 Spanish 1030 Danish 1033 English US 1049 Russian 1042 Korean 1057 Bahasa Indonesian 16393 English Indian 1086 Malay 1055 Turkish 3076 Chinese Simplified 2052 Chinese Traditional ...

Page 245: ...rve only a limited number of connected computers More information on this topic can be found in the DataCenter role chapter 12 1 Maintenance After a considerable period of AVG Anti Virus Business Edition 2011 use i e AVG Admin Console use some inconsistencies or duplication in the AVG DataCenter may appear Such a situation puts increasing demands on the network load and the maintenance options are...

Page 246: ...ferent Database The AVG Admin Server Deployment Wizard is able to automatically convert any existing AVG DataCenter to a different database format It is also possible to convert the AVG DataCenter from one AVG DataCenter to another using the Export Import functions From within the AVG Admin Console it is possible to export the AVG DataCenter to a portable text format menu DataCenter Database Expor...

Page 247: ...010 C opyright A V G T echnologies C Z s r o A ll rights reserved 247 List of served stations this option will be available only if there is UpdateProxy role installed Use this button to list stations that are receiving updates from this server ...

Page 248: ...you can obtain and distribute the update immediately after its release This is another security enhancement which helps keeping your system even more up to date than regular scheduled update checking But note that the scheduled update does not lose its sense on the other hand we recommend you do not neglect the proper setup of scheduled updates for they can serve as a reserve when the AVG Managed ...

Page 249: ... configuration Here you can manage reception parameters of your AVG Admin Server with respect to the AVG Managed Update feature The following fields are present within the tab Server ID Identification of your server obligatory parameter It must be the same as your AVG Managed Update service ID registered by AVG Technologies corporation Port TCP The field defines the TCP port where the AVG Admin Se...

Page 250: ...AVG stations Note The port must be the same as the AVG Anti Virus Business Edition 2011 port number set on the stations In the Number of stations to notify per minute section choose how many stations should be notified per minute to avoid overloading the default value is 15 Note You can set the default port values for any above field by pressing the respective Set default port button The Client in...

Page 251: ...ant to define different rules for particular clients This mode can be used even if there is no AVG DataCenter support In the Time until next attempt to connect minutes specify the time in minutes after which the server should try to contact stations that have not been responding during the previous attempts It will try to connect to all clients until all of them are informed about the update or th...

Page 252: ...G Admin Servers about update By ticking this checkbox you will allow the application to also inform other AVG Admin Servers about newly downloaded updates Enter the appropriate server IP value s to the IP addresses of subordinated servers field The AVG Managed Update updating command will then be sent to these addresses As a part of this command is information about the URL to be used for updating...

Page 253: ...rvers which are subordinated to AVG Admin Servers accepting AVG Managed Update commands from the AVG Technologies company All server addresses on this tab can be inserted in the same way as addresses in the Client Info dialog i e as a full IP address station name IP address range IP address and mask or combination of all mentioned methods ...

Page 254: ... from the network directory When no newer updates are available nothing happens Note If a time coincidence of a scheduled program update and scheduled scan occurs the update process is of higher priority and the scan will get interrupted 14 2 Update within the Local Network AVG stations can perform an update directly from the AVG Technologies web servers Also it is possible to download the update ...

Page 255: ... kind of update The server only has to share one isolated folder accessible by AVG stations When you are using Microsoft Information Server for example the root of all the accessible folders is usually C InetPub wwwroot Supposing C InetPub wwwroot avgupdate folder which is accessible by web interface is present on the web server called localweb Web HTTP clients can access documents and files in th...

Page 256: ...dmin Server 9 0 for Linux There are several options available in the configuration file that can be used to customize settings For more information see the manual page of avgadmsrv conf check each option s description in the configuration file or visit the Configuration chapter below The AVG Admin Server 9 0 for Linux contains also AVG Managed Update service This service provides the fastest way o...

Page 257: ...birdsql org index php op files 15 1 2 Database Setup If you have an existing DataCenter database please copy it to the following default location opt avg avgadmsrv var db and rename as avgdb fdb Note You may want to check the access rights of the avgdb fdb file prior to AVG Admin Server 9 0 for Linux startup The Firebird server must have the read write access to the avgdb fdb database If you are i...

Page 258: ...3 Launch the interactive installation script as the root user install sh Note If you are upgrading your installation you need to stop the avgadmsrvd service first etc init d avgadmsrvd stop 4 Confirm License Agreement Please read the License Agreement If you agree to the terms displayed use q to close the screen and type yes to continue 5 Confirm Group Name Press enter to use default group name av...

Page 259: ...e Copy Copy your old database to the opt avg avgadmsrv var db directory as avgdb fdb 2 Stop the AVG Admin Server etc init d d avgadmsrvd stop 3 Upgrade database avgadmsrv upgradeDB 4 Check the database version to make sure the upgrade was successful avgadmsrv versionDB 5 Start the AVG Admin Server again etc init d avgadmsrvd start 15 1 5 License Without registration with a valid license number you...

Page 260: ... log files of the server application and also the Firebird server log file for error messages AVG Admin Server 9 0 for Linux Log files are stored in the following directory opt avg avgadmsrv var log If necessary please review the installation instructions and the related documentation for your Firebird server at the following URL http www firebirdsql org For more information about AVG Anti Virus B...

Page 261: ...llowing directory opt avg avgadmsrv etc p port number Port number where AVG Admin Server 9 0 for Linux listens for connection The default value is 4158 d dbase file Specification of the path to the DataCenter database The default value is var opt avg datacenter avgdb fdb r register license Register the product with a license number l license Display information about license v version Display vers...

Page 262: ...FILE Execute specified SQL script on the database 15 3 Configuration The configuration of the AVG Admin Server 9 0 for Linux is stored in the avgadmsrv conf file in the opt avg avgadmsrv etc directory The automatic setup works with the DataCenter saved in the avgdb fdb file in the opt avg avgadmsrv var db directory Port 4158 is used for connection with AVG stations and the server accepts connectio...

Page 263: ...ult in the opt avg avgadmsrv var db directory The remote Firebird Server and database file can be specified with the following string remote_host database_path MasterDatacenter Connection string http user password server port to the master Datacenter Specify this only if you use multiple Datacenters Username Password Username and password that the stations will have to use in order to access DataC...

Page 264: ...erver Combined log file format into the specified file UpdateURL List of update URLs which the server should use to download update files URLs are separated by semicolon and the prefix indicates an enabled URL The Default value is http update avg com softw 90 update http backup avg cz softw 90 update Proxy Specified proxy server is used for downloading update files The acceptable form is http user...

Page 265: ...unt The number of allowed connections to the database By default this function is disabled SqlRestartInterval Interval in milliseconds that indicates how often the AVG Admin Server will try to reopen connection to the database in case of a failure The default value is 120000 2 minutes EnabledStatusPage Set this to 1 to enable AVG Admin Server status page Use 0 to disable the feature MaxStationUpda...

Page 266: ...AlsoScanLogs If set to 1 scan logs in the database will also be backed up during the regular database backup and database export process not recommended scan logs may get very big The default value is 0 AntispamAllowedDomains List of allowed domains to be accessed by the AVG Admin Server Only affects AVG Anti Spam updates Set to to allow all domains Example AntispamAllowedDomains mailshell net avg...

Page 267: ...ou have gone through this documentation and you are still not sure about what level or type of AVG Anti Virus Business Edition 2011 functions are best for you we recommend that you consult the AVG Technologies technical support department http www avg com ww en support existing To help us find the best solution for AVG implementation on your network please prepare the following information the siz...

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