Page 18
Voicemail
Page 18
IP Office
40DHB0002USAV Issue 4 (12/10/2001)
Accessing Voicemail Remotely
Remote Access Voicemail Code
A user can access Voicemail from his own extension using
*17
(default
short code). However to access Voicemail from any other location an
access code must first be configured.
In the Voicemail Tab of the User’s configuration form in the Manager
program, enter a 1-7 digit number in the Voicemail Code box.
Access from Another Extension
1. Dial the extension required.
2. Press
8
during the greeting message
3. Enter the Voicemail Code when requested
Direct Access from Any Extension for All Users
To use this facility a short code must be created, eg.
•
Short Code:
*98
•
Telephone Number:
"?Anonymous"
•
Line Group ID:
0
•
Feature:
VoicemailCollect
Any user can now dial *98 from any extension. They are prompted for their
mailbox number (extension number) and Voicemail Code.
Direct Access from Any Extension for a Specific User
To use this facility a short code must be created, eg.
•
Short Code:
*98
•
Telephone Number:
"?Extn201"
•
Line Group ID:
0
•
Feature:
VoicemailCollect
The user, Extn201, can now dial *90 from any extension then enter his
Voicemail Code to access his Voicemail messages.
Direct Access from an Extension Recognized by the Voicemail
Server
If a user regularly accesses his Voicemail messages from another
extension, this extension number can be set up as a "trusted location". For
example in the
Source Numbers
tab of the
User
’s form for extension 214,
add an entry
V204
.
Now when the user, Extn214, dials *90 from extension 204 he will not be
prompted for his Voicemail Code. See "User Source Number Configuration"
on page 8.
