Page 17
Voicemail
Page 17
IP Office
40DHB0002USAV Issue 4 (12/10/2001)
Using Voicemail to Give Error Messages
Voicemail can be used to give out messages when certain numbers are
dialled. For example, if users are barred from making international calls,
rather than giving users the busy tone a recording similar to "International
calls are not permitted" could be played instead. The following example
could be used:
1. Create a user that will allow you to record the message and give this
user a Voicemail Code, eg.
•
Name:
Barred
•
Full Name: Internal calls error message
•
Extension:
403
2. Use a short code to access the user's Voicemail to enable you to record
the message, eg.
•
Short Code:
*95
•
Telephone Number:
"?Barred"
•
Line Group ID:
0
•
Feature:
VoicemailCollect
3. Record a new greeting message for the above user, eg. "International
calls are not permitted" and save as a Continuous Loop. See "Change a
Greeting Message" on page 14
4. Create a short code so that when a user dials an international call they
will be played the error message, eg.
•
Short Code:
00N
•
Telephone Number:
"#Barred"
•
Line Group ID:
0
•
Feature:
VoicemailCollect
