20CC User Guide
20CC Telephone User Guide
Page 4
IP Office
40DHB0002UKAJ Issue 6b (2nd December 2004)
Making External Calls
The system may apply call barring to some or all external numbers. You can bar your phone by wrong
passcode entry
(see The Phone Passcode)
.
To dial an external call:
1. Dial the external number. There is no need to dial a Prefix for an external call unless your System
Administrator has specified otherwise.
•
If the phone displays
ENTER
ACCOUNT
then you need to enter an account code before
dialling the external number, see If ENTER ACCOUNT or NO ACCOUNT Appears.
2. If
"NO ACCOUNT CODE"
appears, see If ENTER ACCOUNT or NO ACCOUNT Appears.
Making Calls from the INDeX Directory
Your phone can display an index of telephone extension names from which you can select and make
calls. It can also display entries in the IP Office directory for external calls.
•
Note:
This feature can work in two modes, Classic or Dial Name mode (the default). Contact your
System Administrator if unsure which mode your telephone system uses.
To make a call using the INDeX: (Dial Name Mode)
1. Press
z
INDeX
for an internal call or
SPEED DIAL
and then
z
INDeX
for an external call.
2. Using the letter keys, start dialing the name that you want, eg. for names starting with
John
dial
5646
. Ignore any spaces in the name.
3. The display will show the first match to the letters entered so far. Either enter further letters or:
•
Press the
z
keys on either side of the current name to display the other matches found so
far.
•
Press
z
CYCLE
to display any alternate set of matches, ie. dialing
527
matches names
starting with
JAS
(ie. Jason) or
KAR
(ie. Karl).
•
If
NO MATCH
is displayed press
z
PREVIOUS
to go back a step.
4. When the name required is displayed, press
z
CALL
, otherwise to exit press
ANSWER
RELEASE
.
To make a call using the INDeX: (Classic Mode)
1. Press
z
INDeX
for an internal call or
SPEED DIAL
and then
z
INDeX
for an external number.
2. Press the key matching the 1
st
letter of the name you want. For example, to display names
beginning with
L
, press the
JKL
key 3 times.
•
To move through the names beginning with L, press the
z
-keys on the right and left of the
current name.
•
To skip forward 10 names, press
z
SKIP
.
•
To select another letter, press a letter key.
3. To dial the name/number shown, press
z
CALL
, otherwise to exit press
ANSWER RELEASE
.
