20CC User Guide
20CC Telephone User Guide
Page 14
IP Office
40DHB0002UKAJ Issue 6b (2nd December 2004)
Answering Other Extensions - Call Pickup
Your extension can store a pickup group number. If an extension in your pickup group rings, then the
z
PICKUP
option appears. You can also pickup calls using DSS or Soft DSS.
To pick up any ringing phone:
1. This option is available via a short code, contact your System Administrator.
To pick up calls in your pickup group:
1. Press
z
PICKUP
to show the longest ringing call.
2. To pick up the call shown, press
VIEW
.
3. To cancel the pickup display, press
ANSWER RELEASE
.
To set the phone's pickup group:
1. Press
PROGRAM
and then
SCROLL
. Press
z
PICKUP
.
2. Enter the phone's passcode
(see The Phone Passcode)
.
3. The display shows the current pickup group (if set).
4. Press
z
CANCEL
and enter a new pickup group number.
5. Press
PROGRAM
to finish.
You can also use the system's short codes for call pick-up. These are :
•
*30
to answer a call ringing anywhere.
•
*31
to answer a call within your group.
•
*32*201#
to answer the call for ringing a particular extension, in this example 201.
