20CC Telephone User Guide
Page 7
IP Office
40DHB0002UKAJ Issue 6b (2nd December 2004)
Account Codes
If ENTER ACCOUNT or NO ACCOUNT Appears
If
ENTER ACCOUNT
or
NO ACCOUNT
appears when making a call, then you must enter an account
code to continue. The system checks this against its list of codes before allowing the call. You must also
do this before making a call if your phone displays
ACCOUNT
.
To enter an account code at any time during a call, see Adding Voluntary Account Codes.
To enter a forced account code:
1. Dial the account code. If you make a mistake, press
z
DELETE
to delete the last digit entered.
2. When you have entered the full code, press
z
DONE
.
3. If the system does not recognize the code it displays
REENTER ACCOUNT
. Repeat the entry or
end the call.
4. If the code is recognized, your call can continue.
Adding Voluntary Account Codes
You can enter an account code during any external call. The system will record the call on its call log,
including the account code. The system checks the code against its list of valid codes
(ask your System
Administrator for a copy)
.
To enter a voluntary account code:
1. During the call, press
z
ACCOUNT
.
2. Enter an account code. If you make a mistake, press
z
DELETE
to delete the last digit entered.
3. When you have entered the full code, press
z
DONE
.
4. If the system does not recognize the code, the phone displays
RE-ENTER ACCOUNT
.
