Avaya INDeX 11.0, User Manual

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Index – Page 45
Index
MESSAGE........................43 Abbreviated dialling ..........18 Number..................................40 STEP size ............................. 35
Soft DSS................................32 TIMEOUT.............................. 35
ABSENT ...........................24 Answer ..................................10
Roaming PIN ....................19
Soft DSS mode......................31
Leave.....................................21
ACCOUNT ........................12
Software ................................38
Scroll...................................6 Messages ...........................9
Account codes
DIVERT
SEND..................................9 Microphone On/Off ...........14
Forced ...................................19
No answer time .....................35
Setup mailbox...................42 MISSED............................38
Voluntary ...............................12
Remote on/off (Soft DSS) .....33
SHOW FREE....................23 Missed calls ......................38 ACD Working ......................8
Remote set......................24, 38
Single tone........................11 Mobile access...................19 Agent numbers ...................8
Set numbers..........................27
SOFT DSS........................30 MODE...............................31 ALARM .............................36
DSS Keys .........................28
MODIFY............................42 ALERT Alerting.................................. 33
BLF Lamps............................29
Display .................................. 32
Setup.....................................28
MUSIC Answer.............................14, 22
Display mode ........................ 31
Dutch ................................40
Sending an ... ........................33
Alarm.....................................36
Divert..................................... 33
Announcement..................36
English ..............................40
Background...........................39
Extensions............................. 31
Answer MUTE................................14
Enquiry call .......................22
Make call............................... 32
Name ................................40 Alarm call...............................10
ENTER ACCOUNT...........19
No calls ................................. 33
Alert .......................................22
Name mailbox...................42
ENTER PASSCODE.........39
Set usage.............................. 31
An alert ..................................14
NEXT ................................10
ENTER PIN.......................19 Soft Keys ............................6
CALL WAITING .....................12
NO CALLS........................36
Exclusive hold...................22 Software level ...............5, 38
Callback.................................11
Absence messages...............24
Executive intrusion............21 SOUND.............................34
Messages ..............................10
Remote on/off (Soft DSS) .....33
Extension number.............40 SPEAKER.........................40
Normal calls...........................10
Normal call (Soft DSS)......31
Page ......................................10
EXTERNAL.......................34 SPEED DIAL ....................18
Notepad ............................12
Auto answer......................34
Splash calls ......................34 Ring on/off.............................34
PAGE
Auto Answer (Soft DSS) ...31
EXTNS..............................31
SPLIT................................13
Answer ..................................10
Background music ............39
Finishing work.....................8
Starting work.......................8
Make......................................16
Barred phone ....................39
Follow me ...................24, 38
STEPS..............................35
PARK....................13, 22, 23
BLF Lamps .......................29
Forced
Stopping work.....................8
Conference............................13
Broadcast
Account .................................19
Supervisor ..........................8
Park transfer..........................33
Feed ......................................11 Answer...................................10
Supervisor messages .........9 PASS ................................39
Intrusion.................................21 Make......................................16
Swedish ............................40 Passcode
Busy camp on ...................21 PIN ........................................19
System alarm....................36
Mailbox..................................42
FORWARD .................24, 38
Busy not available...............9
Phone....................................39
System Manager ................5
Free flow...........................11
Busy transfer.....................22
Permanent greeting ..........42
System speed dials ..........18
French...............................40
Busy wrap up ......................9
Personal alarm..................36
Temporary greeting ....42, 43
Greeting............................42
CALL.................................10
Personal Numbering.........26
THIS TERMINAL IS
BARRED...........................39
GROUP.............................37
Forward ...........................24, 38
Personal speed dials ........18
Hold .......................................22 Page ......................................16
Persuasive ringing ............35
TIMEOUT .........................35
Make internal.........................16 Ringing timeout .....................35
Phone lamp.........................7
Groups........................37, 40 Park .......................................23
TMP MSG...................42, 43
Phone lock........................36
Pickup....................................11
HELP ..................................9
Tones............................7, 34
Using Soft DSS .....................32
Phone passcode...............39
HOLD..........................22, 23 Transfer (and Park) ..........33
Volume ..................................14
PICKUP ............................11
Common hold........................23
Transfer calls ....................22
Call distribution ...................8
Pickup group.....................11
INDeX ...............................17
Unlocking a phone............36
CALL FOR MESSAGE .....10
PIN codes
Intercom (Soft DSS)..........31
Unpark calls......................23
CALL WAITING ................21
Forced ...................................19
INTERNAL........................34
USAGE .............................31
Answer...................................12
Roaming................................19
Make call ...............................16
Version .............................38
CALLBACK .......................20
Polite intrusion ..................33
Ring on/off.............................34
VIEW ..................................9
Answer...................................11
Popup messages................9
INTRUDE
Voice call (Soft DSS) ........31 Ring timeout ..........................35
RECALL......................14, 36
Forced ...................................21
CALLFREE .......................23
Voice Mail
Polite .....................................33
Receiving calls....................8
CAMP ON .........................21
Notepad................................. 12
Key label ...........................29
Record
Voice Manager Answer...................................12
Lamp...................................7
Temporary greeting.........42, 43
CANCEL ...........................10
Mailbox customise ................ 42
LANGUAGE......................40 RECORD ..........................36
VOLUME Callback.................................11
Leave message ................21
REDIAL.......................12, 16
Message................................10
Call........................................ 14
Voice mail..............................43
Release (software)........5, 38
Change
Ringer step............................ 35
Letter keys ........................17
Remote divert & no calls
switch................................33
Voluntary account codes ..12
Passcode...............................39
LISTEN .........................9, 21
CONFER...........................13
Wait on busy.....................21
Locking a phone ...............36
Remote forward ..........24, 38
Conference .......................13
Wallboards..........................8
Log on.................................8
REVIEW............................21 Split........................................13
Logging off..........................8
Customise mailbox ...........42
RING IF FREE..................23
Mailbox
Dial ahead.........................23
Ring inward transfer..........22
Customise .............................42
DIALLED.....................12, 16
Ringback...........................20
Make call
Directory ...............17, 22, 23
RINGER..............................7
Internal ..................................16
Display
AUTO ANSWER ...................34
Soft DSS................................32
On/off.....................................34
Language...............................40
MANAGER..........................9
Sound....................................34
Name.....................................40
INDeX 11.0 20CC Turret User's Guide Index – Page 45
38DHB0002UKFM Issue 2 (10/05/2004)