Page 12 - Actions During a Call
Answering a Call Waiting
Actions During a Call
Answering a Call Waiting
A fast flashing lamp means someone has 'camped on' to your turret
(see
page 21)
. Press the -symbol
(if shown)
opposite the name to switch
between details of the waiting and current call.
To answer a call waiting:
1. Park
(press
PARK
) or end your current call.
2. The waiting call rings your turret.
Adding Voluntary Account Codes
You can enter an account code during any external call. If the system
records the call on its call log, it includes the account code. The system
checks the code against its stored codes. Ask your System Manager for a
list of valid codes.
To enter a voluntary account code:
1. During the call, press
ACCOUNT
.
2. Enter an account code. If you make a mistake, press
DELETE
to
delete the last digit entered.
3. When you have entered the full code, press
DONE
.
4. If the system does not recognise the code, the turret displays
REENTER ACCOUNT
. Repeat the steps above.
Using the Notepad
Whilst on an external call or listening to a Voice Mail message, you can
store a number for future use on the Notepad. Please note that you have a
maximum of five redial stores that are shared by both
save last external
number
and
Notepad
numbers, e.g. Three
saved last external
numbers
and two
Notepad
numbers (see "Redialling External Numbers" on page
16).
To store number on the Notepad:
1. When, with an external call in progress or whilst listening to a Voice
Mail message, you wish to store another external number, press
SCROLL
and
Notepad.
2. Key the external number (do not add the access prefix, this is
automatically added when the number is recalled from storage).
3. Press
DONE
to store the number.
To dial a number from the Notepad:
1. Press
SPEED DIAL
and then
•
DIALLED
and select from the last five
stored numbers (move between them by pressing the lower left and
right
•
symbols). When the number you require is shown press
•
CALL.
Page 12 - Actions During a Call
INDeX 11.0 20CC Turret User's Guide
Answering a Call Waiting
38DHB0002UKFM Issue 2 (10/05/2004)