Page 32 - Manager-Secretary Working
Using Soft DSS Keys
Manager-Secretary Working
Using Soft DSS Keys
The INDeX system supports a range of functions for users who work
together, i.e. regularly call and transfer calls between each other. This is
called "Manager-Secretary working". These functions can be set-up under
the four Display Keys used to provide Soft DSS working (see page 30for
set-up details).
The Soft DSS keys displays the name of another extension. The adjacent
display key allows you to make calls to that extension plus other features.
The display key's -symbol acts as a busy lamp to show the extension's
status.
Soft DSS has two modes. In half-line mode you can set 4 Soft DSS keys.
In full-line mode you can only set 2 keys but these can display more
details and functions.
Soft DSS Key Display
After setting up a Soft DSS key, the -symbol next to the extension's
name shows its status, eg.
Off = Extension is free.
Flashing = Extension is ringing.
On = Extension is busy.
In full-line mode, the display also shows when an extension is on
DIVERT
or
NO CALLS
.
Set to No Calls, no divert all set.
Set to No Calls, diverting to 204.
Set to Divert All, diverting to 204.
Making Calls
The -symbol next to the Soft DSS extension name is solid when busy,
flashes when ringing and not shown if free.
To make a call using a Soft DSS key:
1. Press the display key next to the extension name. The Soft DSS
usage setting of your turret and the turret called determine what type
of call occurs
(see page 31)
.
2. If the extension is busy, the turret displays the same options as for
normal calls
(see page 20)
.
Page 32 - Manager-Secretary Working
INDeX 11.0 20CC Turret User's Guide
Using Soft DSS Keys
38DHB0002UKFM Issue 2 (10/05/2004)
