Parking Calls
Transfer, Park & Hold Calls – Page 23
Parking Calls
You can retrieve parked calls at any other extension on the system. Your
turret displays calls you parked by a flashing -symbol next to the line
number. You can park several calls at the same time. Calls parked and not
retrieved may recall your turret after a short time.
To park an external call:
1. During the call, press
PARK.
To unpark calls parked at your extension:
1. Press the display key next to the flashing -symbol.
To unpark a call at another extension:
1. Dial the parked call's line number
(external calls only).
Dialling Ahead
Whilst on an incoming call you can display the status of another extension
(or group) without interrupting your call.
To check the status of another extension during a call:
1. Either,
press
INDeX
and obtain required number from the Directory
by keying name (see page 17), or, if you know the number, simply dial.
2. The extension's status appears on the right-hand display;
FREE
,
BUSY
or
NU
(Number Unobtainable).
3. Dial another number or press
CANCEL.
If the extension displayed is free:
1. For an unannounced transfer, press
ANSWER/RELEASE
.
2. To make an enquiry, press
HOLD
. This holds your current caller and
rings the dial ahead extension.
3. If unanswered, press
HOLD
to retrieve your first call.
4. If answered, either press
ANSWER/RELEASE
to transfer your call or
press
HOLD
again to switch between calls.
You can set your turret to always automatically hold your current call and
ring the dial ahead number if it is free (rather than display
FREE
).
To select show free or ring if free:
1. Press
PROGRAM
and then
SCROLL
. Press
CALLFREE
.
2. Enter your passcode (see page 39).
3. To change the current setting, press
CHANGE
.
4. Press
DONE
and then press
PROGRAM
to finish.
INDeX 11.0 20CC Turret User's Guide
Transfer, Park & Hold Calls – Page 23
38DHB0002UKFM Issue 2 (10/05/2004)
Parking Calls
