Installing and Cabling the Cabinets
Check Customer’s Order
24
Installation, Upgrades and Additions for Avaya CMC1 Media Gateways
June 2004
Check Customer’s Order
Check the customer’s order and the shipping packing lists to confirm that all equipment is present. If any
equipment is missing, report this to your Avaya Inc. representative. Check the system adjuncts for
damage and report all damage according to local shipping instructions.
Correcting Shipping Errors
1
Red-tag all defective equipment and over-shipped equipment and return according to the nearest
Material Stocking Location (MSL) instructions. For international customers, contact your order
service agent.
2
Direct all short-shipped reports to the nearest MSL. Contact the appropriate location for specific
instructions. For Streamlined Implementation in the United States, call 1-800-772-5409.
Unpack and Inspect
CAUTION:
A fully loaded system weighs 58 lbs (26.3 kg). Use lifting precautions. If the doors, power
unit, and circuit packs are removed, the unit weighs only 29 lbs (13.1 kg).
1
Verify the equipment received. See
Figure 1, Equipment Packed with the Compact Modular
Cabinet,
on page 25. Actual equipment may vary in appearance and may ship in separate
packages.
2
Equipment comcodes are listed in
Table 4, Comcodes for CMC1,
on page 26.
APAC RTAC
Direct and
Business
Partners
+65-6872-8686
CALA
•
Mexico TAC
•
Brazil TAC
•
Columbia TAC
•
Argentina TAC
•
Mexico Call
Receipt
Direct and
Business
Partners
+525-278-7878
+5511-5185-6655
+571-616-6077
+5411-4114-4440
+1-720-444-9998
Table 3: RFA Helpdesk contact numbers
Where
Who
Phone
number/URL
Prompt or
selection
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