System Features
Voicemail - Page 37
IP Office 5610SW User’s Guide
System Features - Page 37
Voicemail
Voicemail
Where your system has voicemail support and has been installed:
•
To switch voicemail on dial *18, to switch it off dial *19.
•
To retrieve your voicemail, use the code *17.
Your voicemail may be set up to deliver your messages by calling you whenever you
hang up: this feature is known as Voicemail Ringback.
•
To turn Voicemail Ringback on dial *48; to turn it off dial *49.
Dialing a number while listening to your messages invokes further facilities:
Once messages have been delivered, they are held on the system for 24 hours.
You can collect your voicemail from another extension by using the PIN your
System Administrator has set up for you. You can collect your messages if you are
out of the office, by either dialing from a number that has been registered for the
purpose or by dialing your extension number and PIN when prompted. If validation
is successful, then dial 1 to retrieve your mail.
The System Administrator also specifies the reception number, to which the call is
diverted if the caller dials 0, and your email address if your voicemail and email are
integrated.
Default Feature Codes
The following are the normal default feature codes available to all users. Your
System Administrator may add additional codes for other features and for speed
dials.
The N, where shown, should be replaced by the appropriate number. For example,
with *07*N#, replace N with the extension to which you want your calls forwarded
when you have forwarding switched on.
*01
Forward Unconditionally On
*15
Call Waiting On
*02
Forward Unconditionally Off
*16
Call Waiting Off
*03
Forward on Busy On
*17
Voicemail Collect
*04
Forward on Busy Off
*18
Voicemail On
*05
Forward on No Answer On
*19
Voicemail Off
*06
Forward on No Answer Off
*26
Clear Call Waiting
*07*N#
Forward to number
*27*N# Hold Call Waiting
*08
Do Not Disturb On
*30
Call Pick Up Any
*09
Do Not Disturb Off
*31
Call Pick Up Group
*10*N#
Do Not Disturb Exception Add
*32*N# Call Pick Up Extension
*11*N#
Do Not Disturb Exception Delete
*33*N# Call Queue
*12*N#
Follow Me Here
*48
Voicemail Ringback On
*13*N#
Follow Me Here Cancel
*49
Voicemail Ringback Off
*14*N#
Follow Me To
*57*N#
Forward on busy number
