AUTODESK
Instructions
Despite rigorous product testing, some problems simply cannot be detected in advance. Let
us know if you discover what may be a bug in our software. We’ll address the problem,
so that our software can take care of your business.
BUG REPORT
1. Please fill in the form
completely
. Fill in the release number and serial number
for your Autodesk product (Autodesk MapGuide Author, Autodesk MapGuide
Server, etc.). Be sure to provide
ALL
the information about your system, as these
specifics are important. For peripherals, specify actual make and model. If the
peripheral is emulating another make or model, please note what that is. Please
indicate all network information requested on this form.
2. Under
Problem Description
, describe the problem clearly and completely. We
want to be able to re-create your problem, so we need to know the exact
sequence of activities that led up to it. Include the exact error message, if one
appeared. Use a separate sheet of paper if necessary. Please include information
about programs, services, or utilities that are running but not a part of the native
operating system.
3. If your problem concerns a particular drawing, please enclose a drawing disk.
Attach any other relevant materials and check the corresponding boxes.
4. Mail to:
Autodesk, Inc.
111 McInnis Parkway
San Rafael, CA 94903
Attn: Bug Report
Name
Company
Date
Address
Phone number
Extension
City
State
ZIP/Postal Code
Email address
Country
Complete this section only if you are an Authorized Dealer:
Your customer’s name
Your customer’s phone number
Address Information
continued on back
BUG REPORT
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