THIS WARRANTY DOES NOT APPLY TO THE FOLLOWING:
1.
Breakage of glass components, door glass imperfections, (i.e. glazing, breakage or discolouring.
2.
Corrosion, chips, scratches, blistering, fading, paint, metal finish imperfections or rusting due to the
exposure of the appliance to man made or adverse natural atmospheric conditions or poor handling by
the freight company, the installer or the customer.
3.
Normal wear and tear items such as routine surface maintenance , door ropes and seals or imperfections
or discolouring on gold or chrome plated finishes.
4.
Actions or negligence of the retailer, installer or service of appliance that result in damages and losses of
any kind including those due to inadequate sizing of the appliance to the area, heat distribution and
power and gas supply.
5.
Components or other accessories not compatible with the appliance.
6.
Acts of God.
7.
Installation outside Australia.
8.
Failure to comply with servicing requirements as per owners and installation manuals.
9.
Relocation from the place originally installed.
10.
Panels not installed correctly and flue kits wrongly installed causing odours, sounds and rattles.
11.
Sooting up of heater.
Note: For heaters operating on LPG to avoid sooting up of heater LPG bottle must not be run empty. For
best practice LPG bottles should be refilled after 75% of fuel has been used to avoid sooting up of
heater.
12.
Product Servicing.
Note: Under no circumstances should the appliance be installed under conditions, which would not
allow for easy removal of the appliance to carry out routine inspection and/or service to the appliance.
Where service work or routine inspection can not be carried out by service personnel due to incorrect
installation of the appliance a charge will be applicable to the customer for work to be carried out to
correct installation faults.
13.
Freight.
Note: Aurora accepts no responsibility and shall not be liable for any damage caused in transportation or
freight to the appliance that results in losses of any kind.
14.
Hot Surface Igniters.
Mechanical or accidental breakage of the H.S.I is not covered under warranty.
15.
Customer Service Charges.
We wish to advise that should the Archer Gas Log Space Heater develops a fault in its operation
because the product has not been installed in accordance with the manufacturer’s guidelines and
instructions, or lack of operating knowledge of the appliance by the customer causing the appliance
failure, then a service charge will apply.
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