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VM5404HA / VM5808HA User Manual

About this Manual

This User Manual is provided to help you get the most from your VM5404HA
/ VM5808HA system. It covers all aspects of installation, configuration and
operation. An overview of the information found in the manual is provided
below.

Chapter 1 Introduction,

introduces you to the VM5404HA / VM5808HA

system. Its purpose, features and benefits are presented, and its front and back
panel components are described.

Chapter 2 Hardware Setup,

describes how to set up your VM5404HA /

VM5808HA installation.

Chapter 3 Front Panel Configuration,

explains the fundamental

concepts involved in operating the VM5404HA / VM5808HA at the local site
via the front panel LCD display using pushbuttons.

Chapter 4 Browser Operation,

provides a complete description of the

VM5404HA / VM5808HA's Browser Graphical User Interface (GUI), and
how to use it to remotely configure and operate the VM5404HA / VM5808HA.

Chapter 5 CLI Commands,

provides a complete list of the serial control

protocol commands used when utilizing the RS-232 Serial Port so that an extra
source device can be utilized in the installation.

Appendix,

which provides specifications and other technical information

regarding the VM5404HA / VM5808HA.

Note:



Read this manual thoroughly and follow the installation and operation

procedures carefully to prevent any damage to the unit or any connected

devices.



The product may be updated, with features and functions added, improved

or removed since the release of this manual. For an up-to-date user

manual, visit

http://www.aten.com/global/en

Summary of Contents for VM5404HA

Page 1: ...User Manual VM5404HA VM5808HA HDMI Matrix Switch with Scaler ...

Page 2: ...ration of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense The device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interfer...

Page 3: ...igital apparatus complies with Canadian ICES 003 HDMI Trademark Statement The terms HDMI HDMI High Definition Multimedia Interface and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator Inc VCCI Statement RoHS This product is RoHS compliant ...

Page 4: ... prove defective following their purchase the buyer and not the manufacturer its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resulting from any defect in the software The manufacturer of this system is not responsible for any radio and or TV interference caused by unauthorized modifications to this device It is the...

Page 5: ... ATEN on the Web for a list of locations and telephone numbers Package Contents Check to make sure that all the components are in working order If you encounter any problem please contact your dealer The VM5404HA VM5808HA package consists of 1 VM5404HA VM5808HA HDMI Matrix Switch with Scaler 1 power cord 1 mounting kit 1 user instructions International http www aten com North America http www aten...

Page 6: ...ogy xi 1 Introduction Overview 1 Features 2 Requirements 3 Source Devices 3 Display Devices 3 Cables 3 Supported Browsers 4 Components 5 2 Hardware Setup Rack Mounting 7 Installation 8 3 Front Panel Configuration Overview 9 Front Panel Pushbuttons 9 Enter Password 10 Main Screen 11 Port Switching 11 Input Port Selection 11 Output Port Selection 13 LCD Menu Organization 14 Menu Pushbutton 15 IP Set...

Page 7: ...rofile List 31 Adding Playing a Profile 31 Deleting a Profile 33 Exporting a Profile 33 Profile List Options 35 Profile 35 Play Window 35 Other 36 Profile Scheduling 37 Configuring Video Settings of a Profile 39 Configuring Video Settings in Normal View 42 Profile Layout Settings 42 Display Preferences 44 Video Wall Settings 45 Blank Output 46 Independent Output 46 Grouping 47 Group 48 Video Wall ...

Page 8: ...isplay Description 72 Configuring a Multiview 73 Status 75 Connections 75 System Information 76 Maintenance 77 System Setup 77 User Account 79 Network Settings 81 5 CLI Commands Overview 83 Connecting to the Matrix Switch via Telnet 83 Connecting to the Matrix Switch via RS 232 84 Command Verification 85 Commands 85 Switch Port Command 85 EDID Mode Command 87 Mute Command 88 CEC Command 89 Scaling...

Page 9: ...help 107 2 GT Set gateway address 107 3 IM Set IP subnet mask 107 4 IP Set IP address 108 5 LO Load connections from profile 108 6 PW Change password 108 7 RI Read what input is connected to nn output 108 8 RO Read what output is connected to nn input 108 9 SB Set serial port baud rate 108 10 SS Switch input to specified output 108 11 SV Save the current connections into a profile 109 12 TI Set ti...

Page 10: ...front panel LCD display using pushbuttons Chapter 4 Browser Operation provides a complete description of the VM5404HA VM5808HA s Browser Graphical User Interface GUI and how to use it to remotely configure and operate the VM5404HA VM5808HA Chapter 5 CLI Commands provides a complete list of the serial control protocol commands used when utilizing the RS 232 Serial Port so that an extra source devic...

Page 11: ...together in the same bracket with a plus sign between them Ctrl Alt 1 Numbered lists represent procedures with sequential steps Bullet lists provide information but do not involve sequential steps Indicates selecting the option on a menu or dialog box for example that comes next For example Start Run means to open the Start menu and then select Run Indicates critical information Terminology Descri...

Page 12: ...VM5404HA VM5808HA User Manual xii This Page Intentionally Left Blank ...

Page 13: ...ections and lets operators access the unit s built in configuration utility Furthermore the VM5404HA VM5808HA allows convenient configuration and operation via an intuitive Graphical User Interface GUI using any web browser The web GUI provides you with advanced features which include easy setup of custom Video Wall and Digital Signage configurations that can be saved and recalled Because your VM5...

Page 14: ...chnology adopts FPGA to unify video formats so as to provide continuous video streams real time switching and stable signal transmission EDID Expert selects optimum EDID settings for smooth power up high quality display and use of the best resolution across different screens Audio enabled HDMI audio can be extracted to stereo audio HDMI 3D Deep color HDCP 1 4 Supports Dolby True HD and DTS HD Mast...

Page 15: ...Devices Display devices or receivers with an HDMI Type A input connector Cables 1 HDMI cable for each source device you will be connecting 1 HDMI cable for each display device you will be connecting 1 Cat 5e cable 1 RS 232 serial cable Note No cables are included in this package We strongly recommend that you purchase high quality cables of appropriate length since this will affect the quality of ...

Page 16: ...4 Windows 8 1 x32 1 8 0_201 IE 11 Windows 2019_1809 DataCenter x64 1 8 0_201 x64 IE 11 x64 Windows 2016 x64 1 8 0_201 x64 IE 11 x64 Windows 7 SP1 x64 1 8 0_201 x64 IE 11 x64 CentOS 7 5 x64 Kernel 4 18 11 1 1 8 0_201 x64 Firefox 60 7 2 1 x64 Ubuntu 18 04 x64 Kernel 4 19 041900rc3 1 8 0_201 x64 Chrome 75 0 3770 100 1 x64 Solaris 11 4 x64 5 11 1 8 0 181 x64 Firefox 52 9 0 x32 MAC 11 4 Safari 8 Window...

Page 17: ... pushbutton to select the corresponding HDMI input or output The built in LEDs light when the port is selected When selecting a connection profile press input pushbutton 1 4 to select profile 1 4 output pushbutton to select profile 5 8 Pushbuttons 3 Prev Next pushbuttons These pushbuttons allow you to cycle through the menu options on the LCD display VM5404HA Front View 1 2 VM5404HA Rear View VM58...

Page 18: ...tch This is a standard rocker switch that powers the unit on and off 8 HDMI output ports The cables from your HDMI display devices plug into these ports 9 HDMI input ports The cables from your HDMI source devices plug into these ports 10 Ethernet port In order to access the VM5404HA s Browser Graphical User Interface GUI the VM5404HA must be connected to your network The cable that connects the VM...

Page 19: ... mount brackets onto the front of the unit 2 Position the unit in the front of the rack and align the holes in the rack mount brackets with the holes in the rack 3 Screw the rack mount brackets to the rack 1 Important safety information regarding the placement of this device is provided on page 101 Please review it before proceeding 2 Make sure that the power to all devices connected to the instal...

Page 20: ...a speaker to the audio out port 5 To preview video inputs in a multiview screen connect a display to the local HDMI out port 6 To access the unit s settings via the web interface connect the unit to a network switch via the LAN port with an Ethernet cable 7 To operate the unit via RS 232 commands connect a hardware software controller to the unit 8 Plug a power cord to the unit and then put the po...

Page 21: ... Mode CEC OSD Output Status selecting security settings and loading saving profiles Note the following front panel pushbutton functions Use the MENU pushbutton to access the Menu page options IP Setting Serial Port Setting Operation Mode Security Mode and Save to a Profile see LCD Menu Organization page 14 Use the PROFILE pushbutton to switch between the connection profiles which have been added t...

Page 22: ...ter Password field check that the cursor is at the first asterisk and flashing 2 Use the front panel Input Port pushbuttons 1 8 or 1 4 to enter the 4 digit password After the fourth digit has been entered correctly the Main Screen displays 3 Press Cancel to clear the password The digits revert to 4 asterisks and the cursor goes back to the first asterisk Note The VM5404HA VM5808HA password can be ...

Page 23: ... List page 31 Port Switching From the Main Screen users can configure the input to output port connections to associate an input source device to an output display Input Port Selection Configure the input to output assignment by selecting an input port first 1 Press any Input port pushbutton 1 8 or 1 4 The Output port LED s tied to the said Input port light up In the example below pressing Input p...

Page 24: ...press the Output port 2 pushbutton The Output port 2 pushbutton lights up This indicates that Input port 2 is now connected to Output ports 2 3 and 4 Once the signal from the selected Input port is successfully tied to the Output port the LEDs turn off and the LCD information is updated Note Pressing an Input port a second time deselects it Input ports that are not tied to any output port are not ...

Page 25: ...sign the same input source to these output ports 3 Press an input port pushbutton to assign the input to the selected output ports For example input source 1 has been assigned to output ports 1 2 3 and 4 Note Pressing an Output port a second time deselects it Pressing the Cancel pushbutton once stops the Output Port Selection operation and the LCD displays the active setting Pressing the Cancel pu...

Page 26: ...Page s IP Setting IP Address Subnet Mask Gateway Serial Port Setting Baud Rate 9600 19200 38400 115200 Operation Mode EDID Default Port1 Remix Customized CEC On NA OSD On NA Output Status Video On NA Audio Extract Mute 01 04 VM5404HA 01 08 VM5808HA On NA Output Resolution 01 04 VM5404HA 01 08 VM5808HA Array Mode HDMI Out Moded Single Side by Side Quad View Show All Manual Selected Input s 01 04 VM...

Page 27: ...isplays the VM5404HA VM5808HA s IP configuration The values in the LCD Menu are read only and can be configured via the Browser GUI Network Settings page 81 IP Address Subnet Mask To view the VM5404HA VM5808HA s IP address and Subnet Mask do the following 1 From the Menu page press 1 to see the IP Setting submenu The IP address and Subnet Mask are then shown Note The VM5404HA VM5808HA default IP a...

Page 28: ...page press 1 to see the IP Setting submenu then press 8 or Next to get to the next page The gateway address displays Note The default Gateway is 192 168 0 1 2 Press 7 or Prev to go to the previous page 3 Press Menu to return to the Menu page 4 Press Cancel to return to the previous level of menu Gateway 192 168 0 1 7 Back ...

Page 29: ...Select Baud Rate Setting from the Serial Port Setting submenu by pressing 1 3 Press pushbuttons 1 4 to make your selection Baud Rate options are 1 9600 2 19200 3 38400 4 115200 Note The default baud rate is 19200 4 Press Menu to return to the Menu page Press Cancel to return to the previous level of menu 1 IP Setting 2 Serial Port Setting 8 Next 1 Baud Rate Setting 1 9600 3 38400 2 19200 In use 4 ...

Page 30: ...e OSD when enabled for a port lets an attached display monitor show real time port switching information The Output Status shows whether the video audio of an Output port is turned on or off and allows viewing and setting of the Output Resolution To configure the VM5404HA VM5808HA s operation mode settings from the Main Screen use the Menu pushbutton to access the Menu page press 8 or Next to navi...

Page 31: ...u page Press Cancel to return to the previous level of menu EDID Option Description 1 Port1 The EDID from port1 is passed to all video sources 2 Default The default EDID is passed to all video sources 3 Remix Uses the EDID of each connected display according to its connection when the VM5404HA VM5808HA is first powered on or immediately after pressing 3 to select the Remix option 4 Customized Auto...

Page 32: ...output port do the following 1 From the Operation Mode page press 8 or Next to go to the next page then press pushbutton 1 2 From the Output Status page press pushbutton 1 3 Press pushbuttons 1 8 or 1 4 to enable ON or disable NA the OSD feature for the output port Note The default OSD setting is On 4 Press Menu to return to the Menu page Press Cancel to return to the previous level of menu 1 OSD ...

Page 33: ... enable ON or disable NA the video audio of the output port Note The default Output Status setting is On 4 Press Menu to return to the Menu page Press Cancel to return to the previous level of menu Selecting an Input for Audio Extract 1 From the Operation Mode page press 8 or Next to go to the next page and then press pushbutton 2 2 From the Output Status page press 2 to select Audio Extract The n...

Page 34: ...e pushbutton to mute or unmute Changing the Display Resolution To configure the Output Resolution settings for each output port do the following 1 From the Operation Mode page press 8 or Next to go to the next page then press pushbutton 2 2 From the Output Status page press 8 or Next to locate the Output Resolution option and then press 1 Audio Input 1 Mute NA Profile Mute 1 OSD 7 Back 2 Output St...

Page 35: ...Array Mode option and then press pushbutton 1 to select the option 2 Press 1 to select mode 3 Press the input port pushbutton 7 8 or the Prev Next pushbutton to navigate through the mode options and then press an input port pushbutton to select one Changing the Input Source s for Local Display 1 From the Operation Mode page press 8 or Next to locate the Array Mode option and then press pushbutton ...

Page 36: ...on 1 in Security Mode 2 In the Mode menu to disable security settings press pushbutton 1 To require a password after the LCD display times out or is powered off on press pushbutton 2 and then type a four digit number as the password Note If Password is Enabled the LCD display s default time out is 5 minutes The VM5404HA VM5808HA s default password is 1234 3 To enable a lock screen press 8 or Next ...

Page 37: ...rst digit flashing The Incorrect Password message clears as soon as a new digit is entered 3 In the New Password field the cursor flashes at the first digit Enter the new password using the front panel number pushbuttons VM5808HA 1111 8888 or VM5404HA 1111 4444 4 Re enter the new password in the following screen The new password is applied by the VM5404HA VM5808HA immediately If the password you e...

Page 38: ...are asked to give the profile a number Use the front panel number pushbuttons to select a profile number into which you want to save the configuration VM5404HA Options are P1 P8 when saving a profile via the LCD where Input port pushbuttons 1 4 correspond to Profile P1 to P4 Output port pushbuttons 1 4 correspond to Profile P5 to P8 VM5808HA Options are P1 P16 when saving a profile via the LCD whe...

Page 39: ...or Stop the active Profile Schedule Turn Video Wall Off If a video wall is currently playing a submenu will appear Selecting Turn video wall off will return port assignments to their default i e disassemble the video wall 1 Save to a Profile 2 Play Stop the Profile Schedule 7 Back 1 Turn video wall off 7 Back ...

Page 40: ...ile 16 The selected pushbutton s light flashes and the VM5404HA VM5808HA immediately applies the port connections configured in the selected profile If the light changes to a steady state it means the profile is valid After pressing the Profile pushbutton pressing it again will change to next profile in Profile Scheduling see page 37 not the profile list This feature is only available while a sche...

Page 41: ... time For full details see the sections that follow Logging In To access the GUI type the matrix switch s IP address into the address bar of any browser If a Security Alert dialog box appears accept the certificate it can be trusted The login screen appears The default IP address is http 192 168 0 60 The default Username and Password are administrator password Enter the username and password then ...

Page 42: ... the input to output connections by creating profiles The page is divided into three parts the Menu Bar Profile List and Profile Scheduling Menu Bar The Menu Bar consists of the Settings icon and Logout button Click Settings to enter the System Settings see page 50 Click the Logout button to log out of the GUI ...

Page 43: ... 8 VM5404HA or 16 VM5808HA differently configured profiles that can be saved and played by two methods locally via the unit s front panel pushbuttons and via the web GUI Adding Playing a Profile To configure a connection profile 1 From the Profile List click a Profile 2 Select a template configure the amount of your horizontal and vertical displays and click Apply ...

Page 44: ... Configuring Video Settings of a Profile page 39 4 New profiles appear in the Profile List as shown here 5 Select the profile and click Apply 6 The profile appears in the large Play window and the connections start Note More information about Profile List page options are provided on the next page ...

Page 45: ...ick on the top right corner of the profile you want to remove 3 A warning message appears and click OK Exporting a Profile To export the matrix switch s connection profiles click Export Profiles A configuration file will then begin downloading Importing a Profile To import connection profiles to the matrix switch do the following 1 Click Import Profiles ...

Page 46: ...VM5404HA VM5808HA User Manual 34 2 Browse to the configuration file select it and click Open Note Importing a connection profile database will overwrite the current profiles ...

Page 47: ...quence will appear when a profile schedule is playing see page 37 Click to go back to the previous profile in the sequence when Profile Scheduling is in use Only available with On Sequence Click to advance to the next profile in the sequence when Profile Scheduling is in use Only available with On Sequence Positioning Click Positioning to open a window that allows you to adjust the image position ...

Page 48: ...nput to output connections Option Description Show OSD Check Show OSD to show text updates that appear on the display when configuration or port changes are made Mute All Check Mute All to mute the audio for all ports Blank All Check Blank All to turn off the video to all displays Option Description ...

Page 49: ...ou to queue and play connection profiles in sequence for a specific amount of time Option Description Click to edit profile schedule Click to play profile schedule Click to stop profile schedule This option will only be available after you click Click to change to next or previous profile when a profile schedule is playing ...

Page 50: ...e Use the drop down menu to select the duration Hours Minutes or Seconds and enter the amount of time for the profile to play After the time expires the schedule switches to the next profile Use Repeat to stop switching between schedules and stay on the currently selected profile If Repeat isn t used the schedule will loop back to the first profile If Repeat is used a specific number of hours minu...

Page 51: ...39 Configuring Video Settings of a Profile To configure video settings of a profile follow the steps below 1 In the Profile List locate the profile you wish to configure Click the profile and then click Edit 2 This screen appears ...

Page 52: ...ents the Normal View also allows you to configure the number of monitors and the bezel dimensions of the profile For detailed information see Configuring Video Settings in Normal View page 42 Grid View In Grid View the audio and video outputs are assigned by mapping the audio video input on the vertical axis to the audio video output on a horizontal axis ...

Page 53: ...r 4 Browser Operation 41 For detailed information see System Settings page 50 4 Optional Click Test to apply your configuration without saving it 5 To save your configuration click Save Apply Save or Save As ...

Page 54: ...VM5404HA VM5808HA User Manual 42 Configuring Video Settings in Normal View Profile Layout Settings ...

Page 55: ...Select Template Click to open a window that allows you to select a predefined video wall layout Horizontal Vertical Use these drop down lists to select the number of displays that make up the video wall a maximum of 64 are supported Match this to the physical layout of the displays Note Click Apply to save the changes A preview of the profile is shown on the right of the screen Output Order Click ...

Page 56: ...select a video source for the output s The chosen video source port number is indicated at the center of the output s in the preview Radio Button Fit Width of Output s fits the video to the width of the display Fit Height of Output s fits the video to the height of the display Scale to Whole Output s fits the video on the entire display ...

Page 57: ...ltiple icons to Group Outputs see Grouping page 47 and choose the Video Input from the Display Preference menu Use next to Display Layout _1 to create additional layouts under the same profile Click the PEN icon or name to edit the profile name Click Select All to select all outputs Click Unselect All to unselect all outputs Click Test to play current profile without saving Click Save Apply to sav...

Page 58: ...en see Grouping page 47 You must first set the Output port for each icon Drop down Menu Use the drop down menu to select the Output port Option Description Independent Output Independent Outputs are displays that have their own Video Input and Output selected Independent Outputs Display their own video Icons have their own color and Video Input Select an Independent Output and use the Display Pref...

Page 59: ...to group the displays into one screen Use the Display Preferences menu to select the Video Input for the group each Output icon in the Group will appear with the same Video Input number and icon color see Group page 48 Note Before grouping you must set the Output port for each icon Ungroup Select a group and click to ungroup the displays ...

Page 60: ...t 03 and 04 Add Display Layouts to create separate video walls see Video Wall Settings page 45 Option Description Group A Group of Outputs shares the same Video Input and displays the video together as one large screen A Group of Outputs Displays video across multiple monitors to form one screen Icons have the same color and Video Input number Select a Group and use the Display Preferences menu to...

Page 61: ...ill correspond to o01 etc Uncheck a box to disable the video for that Output Port The column will no longer contain a yellow box Check an Input Port radio button to align all Output Ports to that Input Port Click Test to play current profile without saving Click Save Apply to save a profile and begin playing it Click Save to save the profile Click Save as to save the profile as a different profile...

Page 62: ...ral page The table below provides an overview of the available settings for each tab Tab Supported Functions Detailed Information General Configure the device name Select the interface language Monitor the video matrix s fan temperature and configure the fan speed Configure the baud rate for serial communications For more information see General page 52 ...

Page 63: ...and Long Reach mode for the board View system information such as network settings firmware version and the settings for audio video assignment volume CEC audio mode settings and more For more information see YCBCR 4 2 0 Video Data Block page 70 Maintenance Upgrade the firmware for the installed input and output boards Back up or restore the VM5404HA VM5808HA s configuration Add edit or remove use...

Page 64: ...e web interface Fan Status Fan Speed Click to select a fan speed Temperature and fan icons Indicates the internal temperature and status of the cooling fans The fan icons rotate to indicate they are working Note If the fans have stopped working or are switched off they will appear as follows The fan module will then need to be replaced or reset Serial Setting Baud rate Defines the baud rate for th...

Page 65: ...n the display for 10 seconds when configuration and port changes are made to its output Use the drop down menu to apply options to all ports or ON OFF button to enable disable the OSD for each port CEC Consumer Electronics Control CEC allows interconnected HDMI devices to communicate and respond to one remote control Use the drop down menu to apply options to all ports or On Off button to enable d...

Page 66: ...ere users can find a visual display of connection paths between inputs and outputs When selecting an input its path is displayed in green Output Here users can define whether or not HDCP settings are fixed either by individual port or by applying one setting to all ports By prearranging and fixing keys this setting ensures that the VM5404HA VM5808HA feature is possible even when switching between ...

Page 67: ...ot display within range fit on the screen in which case make sure to adjust the display settings on your device Enable Seamless Switch to remove the video distortion and delay seen when an input port is switched Use the drop down menu to apply options to all ports or the On Off button to enable disable VM5404HA VM5808HA per port With Seamless Switch enabled the following options are made available...

Page 68: ...o apply an option Slow Normal or Fast to all ports or lower drop down menus to apply options per port Scale Resolution Forces the port to scale the video displayed to the selected resolution Use the top drop down menu to apply an option to all ports or lower drop down menus to apply options per port Options are ...

Page 69: ...output ports for easy identification To name an Input Output port enter a descriptive name of up to 16 characters including 0 9 a z A Z _ in the corresponding field To change an Input Output port s name enter another value and click Save Note The Input and Output port names can be the same ...

Page 70: ... VM5404HA VM5808HA can use the best resolution for its displays Note The EDID Mode can also be selected via the Front Panel pushbuttons see Operation Mode page 24 Extended Display Identification Data EDID is a data format that contains a display s basic information and is used to communicate with the video source system ...

Page 71: ...s Select the EDID Mode to use and click Apply The VM5404HA VM5808HA uses the settings configured for that EDID mode Options are ATEN Default All ports EDID is the same as the hardware default EDID Port 1 Mode All ports EDID is the same as Port1 s EDID Remix All ports EDID uses the best display resolution Customized See Customized Mode see page 61 ...

Page 72: ...n click the option that you want to view and or edit There are two categories EDID Extended Display Identification Data and CEA Consumer Electronics Association When you select the menu items on the middle column the current settings for the selected EDID appear on the right column Some of the screens are read only For more information see EDID Settings page 58 ...

Page 73: ...ID Mode section and click Apply Port EDID Status Select the input source port to which you want to store the EDID configuration Retrieve EDID Click this button to retrieve the EDID of a selected port Select a port using the pop up screen The right panel displays a summary of the acquired EDID settings that you can edit Click Save and select the configuration for the Current Port or All Ports for t...

Page 74: ... Modes Port 1 Default and Remix cannot be edited The pages for the Customized EDID which can be edited are discussed in the proceeding sections Established Timings This page lists video resolutions timings that display devices can support Select the resolution s you want to use for the attached monitor display device Click Clear All to unselect all the items Click Select All to check all the items...

Page 75: ...ge shows eight resolutions timings that display devices can support in addition to those listed in the Established Timings page Select the H Active Pixel from the drop down menu Select the Aspect Ratio from the drop down menu Click Save to apply the changes ...

Page 76: ...Detail Timing Display Description This screen gives more video resolution options and provides resolution timing details In the drop down menu choose a resolution with values that fit the attached monitor display device and click Save ...

Page 77: ...cription This screen lets you specify the viewing specifications namely horizontal and vertical scan ranges and pixel clock rate of your monitor display device Enter the values that correspond to your device and click Save to apply the changes ...

Page 78: ...f the EDID structure which further extends the standard definitions of EDID to support advanced features of monitors display devices Display Support This screen describes the display s basic digital components Select the YCbCr mode applicable to your display and click Save ...

Page 79: ...displays that may be supported by other devices other than PC monitors for example 1080i Select the native resolution of the attached display device Select the resolutions that work with the attached monitor display device Click Clear All to deselect all the items Click Save to apply the changes ...

Page 80: ... Manual 68 Audio Data This screen lets you select advanced audio configurations for your device Use the drop down menu to select the Audio Format 1 6 applicable to your audio output device and click Save to apply the changes ...

Page 81: ... Sink support receiving 3D Independent View in the HF VSIF LTE 340Mcsc Scramble Select this option to have Sink support scrambling for TMDS Character Rates at or below 340 Mcsc RR Capable Select this option to have Sink initiate an SCDC Read Request SCDC Present Select this option to have Sink support SCDC functionality DC 30bit 420 Select this option to have Sink support 10 bits component Deep Co...

Page 82: ...pported YCBCR 4 2 0 video resolutions and select one to be applied Use the toggle button at the top right to enable or disable this feature To add a supported resolution click an item in the Select column and then click Add Use the drop down menu Native to adjust the supported resolution of the display ...

Page 83: ...o resolutions for YCBCR 4 2 0 Compatibility Map Data Block and select one to be applied Use the toggle button at the top right to enable or disable this feature To add a supported resolution click an item in the Select column and then click Add Use the drop down menu Native to adjust the supported resolution of the display ...

Page 84: ...n This screen gives more video resolution options and provides resolution timing details in addition to those specified in the EDID structure In the Resolution drop down menu choose a resolution with values that fit the attached monitor display device and click Save ...

Page 85: ...of the video matrix To configure the display resolution array mode and fit mode follow the steps below 1 From the web console go to Settings Port Setting Local Output This screen appears 2 Configure the following settings as needed Resolution Select a display resolution for the connected display Supported HDCP Click to check and show the HDCP capability of the connected display Array Mode ...

Page 86: ... manual to specify the number of horizontal and vertical divisions as illustrated in step 1 Use the drop down menu in the preview to change the input source Fit Mode Original Ratio displays each input in its original ratio Scale to Whole Output s scale each input to fit the each division of the selected array mode ...

Page 87: ...rds installed to the VM5404HA VM5808HA and the devices that are connected to the ports on the input output boards If the connected devices support FrameSync you can also enable disable the function on this page Use the Connections page to Find out about HDCP capability of the input output boards Enable disable FrameSync ...

Page 88: ...tem Information Use this page to look up information and settings such as system network settings firmware version video audio input assignments CED OSD settings and output resolutions Hint Click to view details and to refresh the system ...

Page 89: ... Firmware Upgrades 1 Download the firmware package from ATEN s official website 2 In the VM5404HA VM5808HA web interface go to Settings Maintenance System Setup Firmware Upgrade Mainboard I O Board and click Browse to locate the firmware upgrade package 3 Click Upgrade to begin the upgrade Note After updating the firmware it s recommended that you clear your web browser s cache and then reopen the...

Page 90: ...re 1 In the VM5404HA VM5808HA s web console go to Settings Maintenance System Setup 2 Click Browse button to locate the configuration file Make sure you have the correct file saved on your PC 3 Click Restore to begin the restoration procedure Restoring Factory Defaults To reset the VM5404HA VM5808HA to its default settings do the following 1 In the VM5404HA VM5808HA s web console go to Settings Ma...

Page 91: ...o add another user to the list The VM5404HA VM5808HA supports up to 32 users and allows up to 16 concurrent logins see page 80 for more details Edit Click the Edit button to change user information This option allows an Administrator to edit individual accounts Edit Rename the user account set the password add a description and set the user s permission level Delete Removes the user account The de...

Page 92: ...racters excluding Passwords are case sensitive Usernames only support lower case letters Add a description for the user Select a permission level for the account Administrator this level provides full access and control of the VM5404HA VM5808HA in addition to full account management privileges Advanced User this level provides full access and control with no privileges for account management firmw...

Page 93: ...M5808HA s network settings such as connection mode DHCP or fixed IP address IP address for the web console and Telnet connection To configure the system network settings do the following 1 In the VM5404HA VM5808HA web interface go to Settings Maintenance Network This page appears 2 Configure the settings as needed DHCP Enable Select this option to allow the DHCP server to automatically assign an I...

Page 94: ...e The Website Timeout setting controls how long an inactive web connection stays logged into the VM5404HA VM5808HA Any changes will take effect immediately The default setting is 5 minutes To reset the system network settings go to Settings Maintenance System Setup and then click the reset to default button 3 Enter the values then click Save Changes may take a few seconds and after refreshing the ...

Page 95: ...to a shared network with the VM5404HA VM5808HA 2 Open a command line interpreter program from your computer 3 In the command line interpreter type the VM5404HA VM5808HA s IP address in the following way telnet IP address 23 4 Press Enter The login screen appears 5 At the login prompt type the login username and password for the VM5404HA VM5808HA 6 When a session is established with the VM5404HA VM...

Page 96: ...aight cable with only pin 2 to pin 2 pin 3 to pin 3 and pin 5 to pin 5 connected 2 The controller s serial port should be configured as follows 3 When a session is established with the VM5404HA VM5808HA you can control and configure the VM5404HA VM5808HA via RS 232 commands For more information on commands see Commands page 85 Pin Description 1 Not connected 2 RXD 3 TXD 4 Not connected 5 GND 6 Not...

Page 97: ... using the following commands Switch Port Command The Switch Port command allows you to switch ports on the VM5404HA VM5808HA The formula for the Switch command is as follows Command Input Number Output Number Control Enter 1 For example to switch input port 02 to output port 05 type sw i02 o05 Enter 2 To switch output port 04 to the next port type sw o04 Enter 3 To turn off video output on port 0...

Page 98: ...commands Output Command Description o Output command Port number Description yy 01 08 port All output ports Control Description on Turn on the display off Turn off the display Next Port Previous Port Command Input Command Input Port Output Command Output Port Control Enter Description sw i xx o yy Enter Switch Input Port xx to Output Port yy xx 01 08 yy 01 08 sw o yy on off Enter Turn on Output Po...

Page 99: ...play to Port 1 and pass it to the video source remix Implement the EDID of each connected display according to its connection when the VM5404HA VM5808HA is first powered on or immediately after selecting the Remix option default Implements ATEN s default EDID default custom Implements the customized mode as set in the EDID system settings See Customized EDID Parameters page 62 Command Control Ente...

Page 100: ...a space 2 Skip the output port command to mute or enable the audio of all output ports The following table lists the available Mute commands Command Description mute Mute command Output Command Description o Output command Port number Description yy 01 08 port default is 01 All output ports Control Description on Mute on audio from HDMI output port is disabled off Mute off audio output enabled def...

Page 101: ...lowing tables show the possible values for the CEC command Note Each command string can be separated with a space The following table lists the available CEC commands Command Description cec CEC command Output Command Description o Output command Port number Description yy 01 08 port default is 01 All output ports Control Description off Disable CEC default on Enable CEC Command Output Port Contro...

Page 102: ...the scaling for output port 04 to 1920x1080 60Hz type scaling o04 1080p Enter 3 To set the scaling for all output ports to the connected display s native resolution type scaling o native Enter The following tables show the possible values for the Scaling command Command Description scaling Scaling command Output Description o Output command Port Number Description yy 01 08 port All output ports Ho...

Page 103: ...ive Map display s native resolution for scaling default Command Output Port Number Horizo ntal Resolu tion Number Vertical Resolu tion Number Frequency Number Control Enter Description scaling o yy off Enter Turn off scaling for port yy by pass mode yy 01 08 or scaling o yy native Enter Enable display s native resolution for scaling on output port yy default yy 01 08 or scaling o yy hor 1920 ver 1...

Page 104: ...y 01 08 or scaling o yy hor 1024 ver 768 freq 60 Enter Scale output port yy to 1024x768 60Hz yy 01 08 or scaling o yy hor 1280 ver 800 freq 60 Enter Scale output port yy to 1280x800 60Hz yy 01 08 or scaling o yy hor 720 ver 576 freq 50 Enter Scale output port yy to 720x576 50Hz yy 01 08 or scaling o yy hor 1600 ver 900 freq 60 Enter Scale output port yy to 1600x900 60Hz yy 01 08 or Command Output ...

Page 105: ...s show the possible values for the Fan Speed command Note Each command string can be separated with a space The following table lists the available Fan Speed commands Command Description fan Fan Speed Command Control Description low Set internal fan to low speed default mid Set internal fan to normal speed high Set internal fan to high speed Command Control Enter Description fan low Enter Sets fan...

Page 106: ...is as follows Command Control Enter 1 For example to enable the echo feature type echo on Enter The following tables show the possible values for the Echo command Note Each command string can be separated with a space The following table lists the available Echo commands Command Description echo Echo command Control Description on Turns Echo function on off Turns Echo function off default Command ...

Page 107: ... enable the Black Screen function type blackscreen on Enter The following tables show the possible values for the Black Screen command Note Each command string can be separated with a space The following table lists the available Black Screen commands Command Description blackscreen Black Screen command Control Description on Turns Black Screen function on default off Turns Black Screen function o...

Page 108: ...wing table lists the available Read commands Reset Command The Reset command allows you to reset the VM5404HA VM5808HA to the default factory settings The formula for the Reset command is as follows Command Enter The following tables show the possible values for the Reset command Note Each command string can be separated with a space The following table lists the available Reset commands Command D...

Page 109: ...baud rate type baud 38400 Enter The following tables show the possible values for the Baud Rate command Note Each command string can be separated with a space The following table lists the available Baud Rate commands Command Description baud Sets the RS 232 baud rate Control Description 9600 Use 9600 baud rate 19200 Use 19200 baud rate default 38400 Use 38400 baud rate 115200 Use 115200 baud rate...

Page 110: ... for the Save Load Profile commands Note Each command string can be separated with a space The following table lists the available Save Load Profile commands Command Description profile Save Load profile Profile Description f Profile command Profile Number Description yy VM5404HA 01 08 default is 01 VM5808HA 01 16 default is 01 Control Description save Save the connection configuration load Load a...

Page 111: ...ble values for the OSD command Note Each command string can be separated with a space The following table lists the available OSD commands Command Description osd OSD command Output Description o Output port command Number Description yy Output port 01 16 port default is 01 All output ports Control Description on Enable OSD function off Disable OSD function default Command Output Command Output Po...

Page 112: ...ated with a space The following table lists the available Alert commands Command Description alert Alert command Input Description i Input command Port number Description yy 01 08 port Control Description off Disable Alert default m1 Show basic Alert flashing border m2 Show detailed Alert flashing border and port information Command Input Command Input Port Control Enter Description alert i yy off...

Page 113: ...entilation has been provided Never spill liquid of any kind on the device Unplug the device from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning The device should be operated from the type of power source indicated on the marking label If you are not sure of the type of power available consult your dealer or local power company The device is desi...

Page 114: ... personnel If the following conditions occur unplug the device from the wall outlet and bring it to qualified service personnel for repair The power cord or plug has become damaged or frayed Liquid has been spilled into the device The device has been exposed to rain or water The device has been dropped or the cabinet has been damaged The device exhibits a distinct change in performance indicating ...

Page 115: ...and stable before extending a device from the rack Do not overload the AC supply branch circuit that provides power to the rack The total rack load should not exceed 80 percent of the branch circuit rating Make sure that all equipment used on the rack including power strips and other electrical connectors is properly grounded Ensure that proper airflow is provided to devices in the rack Ensure tha...

Page 116: ...ady beforehand Product model number serial number and date of purchase Your computer configuration including operating system revision level expansion cards and software Any error messages displayed at the time the error occurred The sequence of operations that led up to the error Any other information you feel may be of help Email Support support aten usa com Online Technical Support Troubleshoot...

Page 117: ... Compliance HDMI 3D Deep Color HDCP 1 4 Compatible Consumer Electronics Control CEC Max Resolution Up to 1080p Max Distance Up to 15 m Audio Output 1 x Mini Stereo Jack Female Green Control RS 232 Connector 1 x DB 9 Female Black Baud Rate 19200 Data Bits 8 Stop Bits 1 Parity No Flow Control No Ethernet 1 x RJ 45 Female EDID Settings EDID Mode Default Port1 Remix Customized EDID Wizard support Powe...

Page 118: ...Operating Temp 0 40ºC Storage Temp 20 60ºC Humidity 0 80 RH Non condensing Physical Properties Housing Metal Weight 5 12 kg 11 28 lb 5 54 kg 12 2 lb Dimensions L x W x H 43 24 x 37 82 x 4 40 cm 17 02 x 14 89 x 1 73 in VM5404HA VM5808HA ...

Page 119: ...help Command list GT Set gateway address IM Set IP subnet mask IP Set IP address LO Load connections from profile nn PW Change password RI Read what input is connected to nn output RO Read what output is connected to nn input SB Set the serial port baud rate SS Switch input to specified port SV Save the current connections into profile nn TI Set timeout VR Software version information Ctrl Q Quit ...

Page 120: ... password PW Old password New password 7 RI Read what input is connected to nn output RI 01 Input port 02 04 08 is connected to output port 01 8 RO Read what output is connected to nn input RO 01 Output port 02 is connected to input port 01 9 SB Set serial port baud rate SB 96 Serial port baud rate is set to 9600 10 SS Switch input to specified output SS 01 03 Switch input 01 to output 03 ...

Page 121: ... 109 11 SV Save the current connections into a profile SV 01 Save the current connections into profile 01 12 TI Set timeout TI 30 Set 30 minute timeout 13 VR Software version information VR Software version 1 0 ...

Page 122: ...on have the option to 1 repair said product with new or repaired components or 2 replace the entire product with an identical product or with a similar product which fulfills the same function as the defective product Replaced products assume the warranty of the original product for the remaining period or a period of 90 days whichever is longer When the products or components are replaced the rep...

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