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VM3404H / VM3909H User Manual

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Package Contents

The VM3404H / VM3909H package consists of:



1 VM3404H / VM3909H 4 x 4 / 9 x 9 HDMI HDBaseT-Lite Matrix
Switch



1 Power Cord



1 Mounting Kit



1 User Instructions*

Check to make sure that all the components are present and that nothing got
damaged in shipping. If you encounter a problem, contact your dealer.

Read this manual thoroughly and follow the installation and operation
procedures carefully to prevent any damage to the unit, and/or any of the
devices connected to it.

*

Features may have been added to the VM3404H / VM3909H since this
manual was published. Please visit our website to download the most up-to-
date version.

© Copyright 2017 ATEN® International Co., Ltd.

Manual Date: 2017-01-26

ATEN and the ATEN logo are registered trademarks of ATEN International Co., Ltd. All rights reserved.

All other brand names and trademarks are the registered property of their respective owners.

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Summary of Contents for VM3404H

Page 1: ...4 x 4 9 x 9 HDMI HDBaseT Lite Matrix Switch VM3404H VM3909H User Manual www aten com ...

Page 2: ...ce complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation FCC Caution Any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to ope...

Page 3: ...efective following their purchase the buyer and not the manufacturer its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resulting from any defect in the software The manufacturer of this system is not responsible for any radio and or TV interference caused by unauthorized modifications to this device It is the respons...

Page 4: ...ual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the unit and or any of the devices connected to it Features may have been added to the VM3404H VM3909H since this manual was published Please visit our website to download the most up to date version Copyright 2017 ATEN International Co Ltd Manual Date 2017 01 26 ATEN and the ATEN logo are regist...

Page 5: ...eatures 3 Requirements 5 Source Devices 5 Display Devices 5 Cables 5 Source Device Operating Systems 6 Browsers 6 Components 7 VM3404H Front View 7 VM3404H Rear View 8 VM3909H Front View 9 VM3909H Rear View 10 Chapter 2 Hardware Setup Rack Mounting 11 Grounding 13 Cable Connection 14 Installation Diagram 15 Chapter 3 Front Panel Configuration Overview 17 Front Panel Pushbuttons 17 Enter Password 1...

Page 6: ... Wall Off 36 Profile Pushbutton 37 Chapter 4 Browser Operation Overview 39 Logging In 39 Main Page 40 Menu Bar 40 Profile List 41 Adding Playing a Profile 41 Importing Exporting a Profile 43 Profile List Options 43 Profile 44 Play Window 44 Profile Scheduling 46 Connection Profiles 48 Digital Signage Profile 48 Output Icon 49 Grid View 50 Output Options 50 Video Wall Profile 51 Video Wall Options ...

Page 7: ...intenance 77 IR Channel 78 HDCP 79 OSD CEC 80 Telnet Operation 81 Configuration Menu 81 1 H Call up the command list for help 81 2 IP Set IP address 82 3 LO Load connections from profile 82 4 PW Change password 82 5 RI Read what input is connected to nn output 82 6 RO Read what output is connected to nn input 82 7 SB Set serial port baud rate 82 8 SS Switch input to specified output 82 9 SV Save t...

Page 8: ...ommand 95 Read Command 96 Reset Command 96 Baud Rate Command 97 Save Load Profile Command 98 OSD Command 99 RS232 Pin Assignment 100 Appendix Safety Instructions 101 General 101 Rack Mounting 103 Technical Support 104 International 104 North America 104 Specifications 105 Compatible Receivers 107 Limited Warranty 107 ...

Page 9: ... VM3909H installation Chapter 3 Front Panel Configuration explains the fundamental concepts involved in operating the VM3404H VM3909H at the local site via the front panel LCD display using pushbuttons Chapter 4 Browser Operation provides a complete description of the VM3404H VM3909H s Browser Graphical User Interface GUI and how to use it to remotely configure and operate the VM3404H VM3909H Chap...

Page 10: ...in Indicates keys you should press For example Enter means to press the Enter key If keys need to be chorded they appear together in the same bracket with a plus sign between them Ctrl Alt 1 Numbered lists represent procedures with sequential steps Bullet lists provide information but do not involve sequential steps Indicates selecting the option on a menu or dialog box for example that comes next...

Page 11: ...EDID Expert technology the VM3404H VM3909H selects the optimum EDID settings for smooth power up and the highest quality display It also features a high performing scaling engine that converts the video resolution into the display s native resolution to give you the best image quality You can easily configure the VM3404H VM3909H via the front panel LCD display and pushbuttons and through the use o...

Page 12: ... an ideal solution for applications that require HDMI outputs from multiple sources to be conveniently delivered to multiple destinations such as for stage presentations competitions control centers and system installations that require real time reports ...

Page 13: ... displays Seamless Switch provides continuous video streams real time switching and stable signal transmission Note 1 If Seamless SwitchTM is enabled the video output will not display 4K 3D Deep Color or interlaced resolutions i e 1080i For these features you must disable Seamless SwitchTM 2 Seamless SwitchTM is only available when the VM3404H VM3909H is used in conjunction with the VE805R EDID Ex...

Page 14: ...VM3404H VM3909H User Manual 4 Consumer Electronics Control CEC support ESD protection for HDMI connections Firmware upgradeable Rack mountable all metal casing ...

Page 15: ...evices Display devices or receivers with an HDMI Type A input connector Cables 1 HDMI cable for each source device you will be connecting 1 HDMI cable for each display device you will be connecting 1 Cat 5e cable 1 RS 232 serial cable Note No cables are included in this package We strongly recommend that you purchase high quality cables of appropriate length since this will affect the quality of t...

Page 16: ...olaris 8 and higher Novell Netware 5 0 and higher Mac OS 9 and higher DOS 6 2 and higher OS Java Version Browser Version Windows 8 1 V1 8 0_60 Chrome 45 0 2454 85 m Firefox 40 0 3 Safari 5 1 7 Opera 31 0 1889 174 IE11 11 Windows 2012 R2 64bit V1 8 0_60 64bit IE11 11 64bit Windows 2008 R2 64bit V1 8 0_60 64bit IE8 8 Windows 7 SP1 64bit V1 8 0_60 64bit IE10 10 64bit Windows XP V1 8 0_60 IE8 8 CentOS...

Page 17: ...icate they have been selected 3 Output Pushbuttons These pushbuttons refer to the HDMI HDBaseT Output ports found on the VM3404H rear panel Press to select the Output port These pushbuttons may also correspond to connection profiles P5 P8 Note The OUTPUT 1 4 front panel pushbuttons have built in LEDs that light to indicate they have been selected 4 Prev Next Pushbuttons These pushbuttons allow you...

Page 18: ...rs plug into these ports 6 HDMI Output Ports The cables from your local HDMI display devices plug into these ports 7 IR Channel Ports Connect IR receivers transmitters into the IR Channel ports for controlling the source and the display from local or remote locations 8 IR Port Connect an IR unit via the 3 5 mm Mini Stereo Jacks IR signals are used to control the VM3404H 9 RS 232 Serial Port Connec...

Page 19: ...dicate they have been selected 3 Output Pushbuttons These pushbuttons refer to the HDMI Output ports found on the VM3909H rear panel Press to select the Output port These pushbuttons may also correspond to connection profiles P10 P18 Note The OUTPUT 1 9 front panel pushbuttons have built in LEDs that light to indicate they have been selected 4 Prev Next Pushbuttons These pushbuttons allow you to c...

Page 20: ...ers plug into these ports 6 HDMI Output Ports The cables from your local HDMI display devices plug into these ports 7 IR Channel Ports Connect IR receivers transmitters into the IR Channel ports for controlling the source and the display from local or remote locations 8 IR Port Connect an IR unit via the 3 5 mm Mini Stereo Jacks IR signals are used to control the VM3909H 9 RS 232 Serial Port Conne...

Page 21: ...llows 1 Use the M3 x 8 Phillips head hex screws supplied with the Mounting Kit to screw the rack mounting brackets onto the front and back of the unit 1 Important safety information regarding the placement of this device is provided on page 101 Please review it before proceeding 2 Make sure that the power to all devices connected to the installation are turned off You must unplug the power cords o...

Page 22: ...VM3404H VM3909H User Manual 12 2 Position the unit in the front of the rack and align the holes in the mounting brackets with the holes in the rack 3 Screw the mounting brackets to the rack ...

Page 23: ...at all devices are properly grounded 1 Use a grounding wire to ground the VM3404H VM3909H by connecting one end of the wire to the grounding terminal and the other end of the wire to a suitable grounded object 2 Make sure that all devices in your VM3404H VM3909H installation are properly grounded ...

Page 24: ...04H or 9 VM3909H HDMI display devices via an HDBaseT receiver Connect the VM3404H VM3909H to the HDBaseT receiver using an RJ 45 cable Then connect the receiver to the HDMI display device using an HDMI cable 4 Optional Connect up to 4 VM3404H or 9 VM3909H local HDMI display devices to the HDMI Output ports 5 Connect IR receivers transmitters to the IR Channel ports for controlling source and displ...

Page 25: ...Chapter 2 Hardware Setup 15 Installation Diagram 6 7 1 4 2 9 8 3 2 5 3 1 ...

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Page 27: ...e EDID Mode CEC OSD Output Status selecting security settings and loading saving profiles Note the following front panel pushbutton functions Use the MENU pushbutton to access the Menu page options IP Setting Serial Port Setting Operation Mode Security Mode and Save to a Profile see LCD Menu Organization page 23 Use the PROFILE pushbutton to switch between the connection profiles which have been a...

Page 28: ...assword field check that the cursor is at the first asterisk and flashing 2 Use the front panel Input Port pushbuttons 1 9 or 1 4 to enter the 4 digit password After the fourth digit has been entered correctly the Main Screen displays 3 Press Cancel to clear the password The digits revert to 4 asterisks and the cursor goes back to the first asterisk Note 1 The VM3404H VM3909H password can be any f...

Page 29: ...switch between profile connections see Profile List page 41 Port Switching From the Main Screen users can configure the Input to Output port connections to associate an Input source device to an Output display Input Port Selection Use the Input Port pushbuttons to select the Input port you want to configure To select which input source displays on each output port do the following 1 Press any Inpu...

Page 30: ... Output port 2 pushbutton The Output port 2 LED will also begin to flash 0 5 sec on 0 2 sec off This indicates that Input port 2 is now connected to Output ports 2 3 and 4 Once the signal from the selected Input port is successfully tied to the Output port the LEDs turn off and the LCD information is updated Note 1 Pressing an Input port a second time deselects it 2 Input ports that are not config...

Page 31: ...n pressed Available Input ports light up Because no Input LEDs are flashing no ports have already been assigned to Output port 1 2 If an Output port pushbutton is pressed a second time it is deselected and the LED turns off 3 To connect the selected Output port s to an Input port press the Input port pushbutton to which you want the Output port s tied The newly selected Input port LED flashes 0 5 ...

Page 32: ... In the example below Input port 3 has been pressed and is now connected to Output ports 2 3 and 4 Note 1 Pressing an Output port a second time deselects it 2 Pressing the Cancel pushbutton once stops the Output Port Selection operation and the LCD displays the active setting Pressing the Cancel pushbutton again turns all LEDs off 3 After 10 seconds of inactivity all the LEDs turn off ...

Page 33: ...pushbutton to switch between the Main Screen and LCD Menu page When the Menu is active the MENU pushbutton s built in LED lights up Menu Page Sub Menu Page s IP Setting IP Address Subnet Mask Gateway Serial Port Setting Baud Rate 9600 19200 38400 115200 Operation Mode EDID Default Port1 Remix Customized CEC On NA OSD On NA Output Status Video On NA Output Resolution 01 04 VM3404H 01 09 VM3909H Sec...

Page 34: ...To view the VM3404H VM3909H s IP address and Subnet Mask do the following 1 From the Menu page press 1 to see the IP Setting submenu The IP address and Subnet Mask are then shown Note The VM3404H VM3909H default IP address is 192 168 0 60 The default Subnet Mask is 255 255 255 0 2 Press Next to go to the next page 3 Press Menu to return to the Menu page 4 Press Cancel to return to the previous pag...

Page 35: ... Front Panel Configuration 25 Note The default Gateway is 192 168 0 1 2 Press Prev to go to the previous page 3 Press Menu to return to the Menu page 4 Press Cancel to return to the previous page without saving ...

Page 36: ...he following 1 Select Baud Rate Setting from the Serial Port Setting submenu by pressing 1 2 Press pushbuttons 1 4 to make your selection Baud Rate options are 1 9600 2 19200 3 38400 4 115200 Note The default baud rate is 19200 3 Press Menu to return to the Menu page 4 Press Cancel to return to the previous step without saving 1 IP Setting 2 Serial Port Setting Next 1 Baud Rate Setting 1 9600 3 38...

Page 37: ...espond to one remote control The OSD when enabled for a port lets an attached display monitor show real time port switching information The Output Status shows whether the video audio of an Output port is turned on or off To configure the VM3404H VM3909H s operation mode settings from the Main Screen use the Menu pushbutton to access the Menu page press Next to navigate to the next page then press...

Page 38: ...urn to the Menu page 4 Press Cancel to return to the previous step without saving EDID Option Description 1 Port1 The EDID from port1 is passed to all video sources 2 Default The default EDID is passed to all video sources 3 Remix Uses the EDID of each connected display according to its connection when the VM3404H VM3909H is first powered on or immediately after pressing 3 to select the Remix opti...

Page 39: ...trol or Browser GUI To configure the OSD setting for each output port do the following 1 From the Operation Mode page press Next to go to the next page then press pushbutton 1 2 Press pushbuttons 1 9 or 1 4 to enable ON or disable NA the OSD feature for the output port Note The default OSD setting is On 3 Press Menu to return to the Menu page 4 Press Cancel to return to the previous step without s...

Page 40: ... press 1 to select Video 3 Press pushbuttons 1 8 or 1 4 to enable ON or disable NA the video audio of the output port Note The default Output Status setting is On 4 Press Menu to return to the Menu page 5 Press Cancel to return to the previous step without saving To configure the Output Resolution settings for each output port do the following 1 From the Operation Mode page press 8 or Next to go t...

Page 41: ...rt whose resolution will be changed 4 Available options include Native Resolution 1024x768 60Hz 1280x720 60Hz 1280x1024 60Hz 1400x1050 60Hz 1600x1200 60Hz 1920x1080 60Hz 1920x1200 60Hz 1280x720 50Hz 1920x1080 50Hz 1280x800 60Hz 720x576 50Hz and 1600x900 60Hz 5 Press Menu to return to the Menu page 6 Press Cancel to return to the previous step without saving ...

Page 42: ...ress pushbutton 1 in Security Mode 2 In the Mode menu to disable security settings press pushbutton 1 The menu will then return to Security Mode To require a password after the LCD display times out or is powered off on press pushbutton 2 The menu will then return to the home screen Note If Password is Enabled the LCD display s default time out is 5 minutes The VM3404H VM3909H s default password i...

Page 43: ...he old password is entered correctly you can proceed to the next step Note If you entered an incorrect password an error message appears and the cursor goes back to the first digit flashing The Incorrect Password message clears as soon as a new digit is entered 3 In the New Password field the cursor flashes at the first digit Enter the new password using the front panel number pushbuttons VM3404H ...

Page 44: ...he password you entered does not match the one entered in the previous screen an error message appears Enter the new password correctly 5 Press Menu to return to the Menu page 6 Press Cancel to return to the previous step without saving ...

Page 45: ...ve to a Profile page 2 On the page that opens you are asked to give the profile a number Use the front panel number pushbuttons to select a profile number into which you want to save the configuration VM3404H Options are P1 P8 when saving a profile via the LCD where Input port pushbuttons 1 4 correspond to Profile P1 to P4 Output port pushbuttons 1 4 correspond to Profile P5 to P8 VM3909H Options ...

Page 46: ...e Inputting port pushbutton 2 will Play or Stop the active Profile Schedule Turn Video Wall Off If a video wall is currently playing a submenu will appear Selecting Turn video wall off will return port assignments to their default i e disassemble the video wall ...

Page 47: ...1 9 or 1 4 correspond to Profile P10 to P18 or P5 to P8 where Output Port 1 Profile 9 Output Port 2 Profile 10 Output Port 9 Profile 18 The selected pushbutton lights steady and the VM3404H VM3909H immediately applies the port connections configured in the selected profile When the Profile pushbutton is pressed for 3 seconds or more the LCD directs to the Save to a Profile page see Save to a Profi...

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Page 49: ...ivileges and up to 32 users can log into the GUI at one time For full details see the sections that follow Logging In To access the GUI type the VM3404H VM3909H s IP address into the address bar of any browser If a Security Alert dialog box appears accept the certificate it can be trusted The login screen appears The default IP address is http 192 168 0 60 The default Username and Password are adm...

Page 50: ...the input to output connections by creating profiles The page is divided into three parts the Menu Bar Profile List and Profile Scheduling Menu Bar The Menu Bar consists of the Settings icon and Logout button Click Settings to enter the System Settings see page 59 Click the Logout button to log out of the GUI ...

Page 51: ...an store up to 8 18 differently configured profiles that can be saved and played later by two methods locally via the unit s front panel pushbuttons and via the web GUI Adding Playing a Profile To configure a new or existing connection profile 1 From the Profile List click an empty or existing Profile icon 2 For a new profile select the profile type ...

Page 52: ...on for monitors that are displayed together tiled or as a large screen page 51 3 Configure the input to output connections for a Digital Signage page 48 or Video Wall page 51 profile 4 Select the profile and click Apply 5 The profile appears in the large Play window and the connections start Note More information about the Profile List is provided on the next page ...

Page 53: ...ll then begin downloading To import connection profiles to the VM3404H VM3909H do the following 1 Click Import Profiles 2 Browse to the configuration file select it and click Open Note Importing a connection profile database will overwrite the current profiles Profile List Options Clicking a Profile or the Play window opens a pop up menu with options as shown on the next page ...

Page 54: ... playing see page 43 Click to go back to the previous profile in the sequence when Profile Scheduling is in use Only available with On Sequence Click to advance to the next profile in the sequence when Profile Scheduling is in use Only available with On Sequence Positioning Click Positioning to open a window that allows you to adjust the image position on each display For Video Wall profiles you c...

Page 55: ...ure the profile s input to output connections Show OSD Check Show OSD to display the OSD on all connected displays The OSD will be displayed until the user closes it manually Blank All Check Blank All to turn off the video to all displays Option Description ...

Page 56: ... List Scheduling allows you to queue and play connection profiles in sequence for a specific amount of time Option Description Click to edit profile schedule Click to play profile schedule Click to stop profile schedule Click to change to next or previous profile when a profile schedule is playing ...

Page 57: ... Use the drop down menu to select the duration Hours Minutes or Seconds and enter the amount of time for the profile to play After the time expires the schedule switches to the next profile Use Repeat to stop switching between schedules and stay on the currently selected profile If Repeat isn t used the schedule will loop back to the first profile If Repeat is used a specific number of hours minut...

Page 58: ...the Input port selected for the display The small number upper left corner is the Output port for the display Click the icons to select options Select icons to choose the Video Input from the Select Source menu Click the PEN icon or name to edit the profile name Click Select All to select all outputs Click Unselect All to unselect all outputs Click Save to save or Save as to save as a different pr...

Page 59: ...he small number upper left corner is the Output port of the display Video Click the video icon to turn the video off on Option Description Select Source The Select Source menu appears when you click an Output icon Video Input Use the drop down menu to select the Video Input port Radio Button Fit Width of Output s fits the video to the width of the display Fit Height of Output s fits the video to t...

Page 60: ...le the video for that Output Port The column will turn dark grey Check an Output Port box to enable the video for that Output Port Click Test to play the current profile without saving Click Save Apply to save a profile and begin playing it Click Save to save the profile Click Save as to save the profile as a different profile number Click Cancel to undo all unsaved changes Output Options For inst...

Page 61: ...5 Click multiple icons to Group Outputs see Grouping page 54 and choose the Video Input from the Display Preference menu Use next to Display Layout _1 to create additional layouts under the same profile Click the PEN icon or name to edit the profile name Click Select All to select all outputs Click Unselect All to unselect all outputs Click Test to play the current profile without saving Click Sav...

Page 62: ...splays requires the use of sixteen VM3404H VM3909H switches Output Order Automatically assign output ports by selecting one of the following options Left to right top to bottom right to left top to bottom top to bottom left to right or top to bottom right to left Bezel Dimension Use the four boxes to increase decrease the frame size for each active display Monitor Lock Unlock Click the monitor ico...

Page 63: ...ependent display see Independent Output page 53 Select multiple icons and set the Video Input to group displays as one screen see Grouping page 54 You must first set the Output port for each icon Option Description Independent Independent Outputs are displays that have their own Video Input and Output selected Independent Outputs Display their own video Icons have their own color and Video Input S...

Page 64: ...appear with the same Video Input number and icon color see page 54 Ungroup Select a group and click to ungroup the displays Option Description Group A Group of Outputs shares the same Video Input and displays the video together as one large screen A Group of Outputs Displays video across multiple monitors to form one screen Icons have the same color and Video Input number Select a Group and use th...

Page 65: ...nt and single Blank icons only If you select multiple displays the output ports selected will appear here You can use the output icon s drop down menu to change the output port for the display Video Input Use the drop down menu to select the Video Input port Radio Button Fit Width of Output s fits the video to the width of the display Fit Height of Output s fits the video to the height of the disp...

Page 66: ...x displays as one large screen The Independent displays will show the video from their own Video Input 02 03 04 Video Wall Example 2 The example below shows a video wall with 9 displays Each Group and Independent Output has a unique color This video wall has 2 Groups and 2 Independent displays The Blue Group will show Video Input 01 across three displays as one large screen The Green Group will sh...

Page 67: ... Pink Independent display will show the video from it s own Video Input 03 The Brown Independent displays will show the video from it s own Video Input 04 Add Display Layouts to create separate video walls see Video Wall Options page 51 ...

Page 68: ...video display when the Input port is changed Use the period option to set the fade speed Use the drop down menu to apply options to all ports or On Off button to enable disable Transition per port Period Sets the fade speed for the Transition option Use the drop down menu to apply an option Slow Normal or Fast to all ports or lower drop down menus to apply options per port Scale Resolution Forces ...

Page 69: ...ge allows you to add and edit user accounts The Port Name page allows you to name each input and output port The Network page allows configuration of the network settings The EDID page is used to set the EDID modes The Maintenance page is for upgrading the device s firmware The IR Channel page allows you to set the IR and channel settings The HDCP page lets users view and set HDCP key settings The...

Page 70: ...ote Use the drop down menu to select fan speed Auto High Medium and Low If the fans have stopped working or are switched off they will appear as follows The fan module will then need to be replaced or reset Device Info This section lists the Video Matrix ports Model Name Firmware Version and connection status Other Use the Language drop down menu to select a preferred user interface language Optio...

Page 71: ... Browser Operation 61 Japanese Portuguese Russian Spanish Simplified Chinese and traditional Chinese Use the Baud Rate drop down menu to select a serial port setting options include 9600 19200 38400 and 1152000 ...

Page 72: ...another user to the list The VM3404H VM3909H supports up to 32 users at one time see page 63 for more details Edit Click the Edit button to change user information This option allows an Administrator to edit individual accounts Edit Click to rename the user account set the password add a description and set the user s permission level see page 64 for more details Delete Removes the user account Th...

Page 73: ...to confirm Note Usernames and passwords accept multi lingual characters and must be 5 16 alphanumeric characters excluding Passwords are case sensitive Usernames only support lower case letters Add or edit the description for the user Select the permission level that you want to grant the user see page 64 Click Create User to save the data Click Cancel to discard the changes and exit If a user is ...

Page 74: ...vel The three available permission levels are as follows Administrator this level provides full access and control of the VM3404H VM3909H in addition to full User Management privileges Advanced User this level provides full access and control with no User Management privileges Basic User this level only provides basic functions connections and open profiles ...

Page 75: ...sy identification To name an Input Output port enter a descriptive name of up to 16 characters including 0 9 a z A Z _ in the corresponding field To change an Input Output port s name enter another value and click Save Click Cancel to reset all stored names Note The Input and Output port names can be the same ...

Page 76: ...r the device Click Cancel to use the following default values IP Address 192 168 0 60 Subnet Mask 255 255 255 0 Default Gateway 192 168 0 1 Website Timeout N A 5 10 30 60 minutes Telnet enabled checked Enter the values then click Save Changes may take a few seconds and after refreshing the page automatically redirects you to the IP address specified This option controls how long an inactive web co...

Page 77: ...404H VM3909H can use the best resolution for its display s Note The EDID Mode can also be selected via the Front Panel pushbuttons see LCD Menu Organization page 23 Extended Display Identification Data EDID is a data format that contains a display s basic information and is used to communicate with the video source system ...

Page 78: ...ns Select the EDID Mode to use and click Apply The VM3404H VM3909H uses the settings configured for that EDID mode Options are ATEN Default All ports EDID are the same as the hardware default EDID Port 1 Mode All ports EDID are the same as Port1 s EDID Remix All ports EDID use the best display resolution Customized See Customized Mode see page 70 ...

Page 79: ...on that you want to view and or edit There are two categories EDID Extended Display Identification Data and CEA Consumer Electronics Association When you highlight the menu items on the left column the right column displays the current settings for the corresponding EDID configuration Some of the screens are read only See EDID Settings page 67 for more information on these two columns ...

Page 80: ...Apply Port EDID Status Select which input source port you want to store the EDID configuration 01 16 Retrieve EDID Click and a pop up window appears to retrieve the EDID settings of a stored EDID configuration Customized EDID 01 16 Display Port or ATEN Default Select the port to retrieve The right panel displays a summary of the acquired EDID settings that you can edit Click Save and select the co...

Page 81: ...Modes Port 1 Default and Remix cannot be edited The pages for the Customized EDID which can be edited are discussed in the proceeding sections Established Timings This page lists video resolutions timings that display devices can support Select the resolution s you want to use for the attached monitor display device Click Clear All to deselect all the items Click Select All to check all the items ...

Page 82: ...ings page Select the H Active Pixel from the drop down menu Select the Aspect Ratio from the drop down menu Click Save to apply the changes Detail Timing Display Description This screen gives more video resolution options and provides resolution timing details In the drop down menu choose a resolution with values that fit the attached monitor display device and click Save ...

Page 83: ...cription This screen lets you specify the viewing specifications namely horizontal and vertical scan ranges and pixel clock rate of your monitor display device Enter the values that correspond to your device and click Save to apply the changes ...

Page 84: ... the EDID structure which further extends the standard definitions of EDID to support advanced features of monitors display devices Display Support This screen describes the display s basic digital components Select the YCbCr mode applicable to your display and click Save ...

Page 85: ...displays that may be supported by other devices other than PC monitors for example 1080i Select the native resolution of the attached display device Select the resolutions that work with the attached monitor display device Click Clear All to deselect all the items Click Save to apply the changes ...

Page 86: ... This screen gives more video resolution options and provides resolution timing details in addition to those specified in the EDID structure In the Resolution drop down menu choose a resolution with values that fit the attached monitor display device and click Save ...

Page 87: ...ocedure Note After updating the firmware it s recommended that you clear your web browser s cache and then close and reopen the web browser This will ensure the GUI refreshes and functions properly To back up the VM3404H VM3909H s system settings do the following 1 Click Backup A configuration file will then begin downloading To restore the VM3404H VM3909H s system settings do the following 1 Use ...

Page 88: ...se the drop down menu to select Broadcast 1 All to broadcast the signal from one port to all ports Use the drop down menu to follow video path Individual Paths Set the connection for the IR signal Individual Paths Click the preferred input port and then the output port to set the individual path When both ports are selected the Individual Path will appear on the display Click Save to save the sett...

Page 89: ...DCP enabled either individually or by applying one setting to all ports Connection Here users can find a visual display of connection paths between inputs and outputs When selecting an input its path is displayed in green Output Here users can define whether or not HDCP settings are fixed either by individual port or by applying one setting to all ports By prearranging and fixing keys this setting...

Page 90: ...n and port changes are made to its output Use the drop down menu to apply options to all ports or ON OFF button to enable disable the OSD for each port CEC Consumer Electronics Control CEC allows interconnected HDMI devices to communicate and respond to one remote control Use the drop down menu to apply options to all ports or On Off button to enable disable CEC for a port Click Save to save the s...

Page 91: ...If a user logs on using a Username that is already in session the newest login takes effect and the previous session is replaced Configuration Menu Once a Telnet connection to the VM3404H VM3909H is established the device s text based Configuration Menu comes up with the following items 1 H Call up the command list for help Command list IP Set IP address LO Load connections from profile nn PW Chan...

Page 92: ...password New password 5 RI Read what input is connected to nn output RI 01 Input port 02 04 08 is connected to output port 01 6 RO Read what output is connected to nn input RO 01 Output port 02 is connected to input port 01 7 SB Set serial port baud rate SB 96 Serial port baud rate is set to 9600 8 SS Switch input to specified output SS 01 03 Switch input 01 to output 03 00 Local Port ...

Page 93: ...V 01 Save the current connections into profile 01 10 TI Set timeout TI 30 Set 30 minute timeout 11 VR Software version information VR Software version 1 0 Note For further information about these functions please reference the equivalent Browser GUI functions earlier in this chapter ...

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Page 95: ...4H and VM3909H are the same with the only difference being that the VM3909H has 5 additional ports RS232 Pin Assignment Configuring the Serial Port The controller s serial port should be configured as follows Pin Description Pin Description 1 Not connected 6 Not connected 2 RXD 7 Not connected 3 TXD 8 Not connected 4 Not connected 9 Not connected 5 GND Baud Rate 19200 Data Bits 8 Parity None Stop ...

Page 96: ...ing a command a verification message appears at the end of the command line as follows Command OK indicates that the command is correct and successfully performed by the switch Command incorrect indicates that the command has the wrong format and or values ...

Page 97: ...To switch output port 04 to the next port type sw o04 Enter 3 To turn off video output on port 03 type sw o03 off Enter The following tables show the possible values for the Switch Port command Command Description sw Switch command Input Command Description i Input command Port number Description xx 01 09 port Output Command Description o Output command Port number Description yy 01 09 port All ou...

Page 98: ...kipped and the default value will be used The following table lists the available Switch Port commands Command Input Command Input Port Output Command Output Port Control Enter Description sw i xx o yy Enter Switch Input Port xx to Output Port yy xx 01 09 yy 01 09 sw o yy on off Enter Turn on Output Port yy Turn off Output Port yy yy 01 09 sw o yy Enter Switch Output port yy to next Output port Sw...

Page 99: ...ment the EDID of the connected display to Port 1 and pass it to the video source remix Implement the EDID of each connected display according to its connection when the VM3404H VM3909H is first powered on or immediately after selecting the Remix option default Implements ATEN s default EDID default custom Implements the customized mode as set in the EDID system settings See Customized Mode page 70...

Page 100: ...VM3404H VM3909H User Manual 90 edit custom Enter Implements the customized mode Command Control Enter Description ...

Page 101: ...ng tables show the possible values for the CEC command Note Each command string can be separated with a space The following table lists the available CEC commands Command Description cec CEC command Output Command Description o Output command Port number Description yy 01 09 port default is 01 All output ports Control Description off Disable CEC default on Enable CEC Command Output Output Port Con...

Page 102: ...ing o04 1080p Enter 3 To set the scaling for all output ports to the connected display s native resolution type scaling o native Enter The following tables show the possible values for the Scaling command Command Description scaling Scaling command Output Command Description o Output command Port Number Description yy 01 09 port All output ports Control Description off Turn off the scaling functio...

Page 103: ...quency Command Output Port Number Control Enter Description scaling o yy off Enter Turn off scaling for port yy by pass mode yy 01 09 or scaling o yy native Enter Enable display s native resolution for scaling on output port yy default yy 01 09 or scaling o yy 1080p Enter Scale output port yy to 1920x10 80 60Hz yy 01 09 or scaling o yy 720p Enter Scale output port yy to 1280x720 60Hz yy 01 09 or s...

Page 104: ...ng o yy 1024 Enter Scale output port yy to 1024x768 60Hz yy 01 09 or scaling o yy hor 1920 ver 1080 freq 60 Enter Scale output port yy to 1920x1080 60Hz yy 01 09 or scaling o yy hor 4096 ver 2048 freq 30 Enter Scale output port yy to 4096x2048 30Hz yy 01 09 or Command Output Port Number Control Enter Description ...

Page 105: ...as follows Command Control Enter 1 For example to enable the echo feature type echo on Enter The following tables show the possible values for the Echo command Note Each command string can be separated with a space The following table lists the available Echo commands Command Description echo Echo command Control Description on Turns Echo function on off Turns Echo function off default Command Con...

Page 106: ...wing table lists the available Read commands Reset Command The Reset command allows you to reset the VM3404H VM3909H to the default factory settings The formula for the Reset command is as follows Command Enter The following tables show the possible values for the Reset command Note Each command string can be separated with a space The following table lists the available Reset commands Command Des...

Page 107: ... baud rate type baud 38400 Enter The following tables show the possible values for the Baud Rate command Note Each command string can be separated with a space The following table lists the available Baud Rate commands Command Description baud Sets the RS 232 baud rate Control Description 9600 Use 9600 baud rate 19200 Use 19200 baud rate default 38400 Use 38400 baud rate 115200 Use 115200 baud rat...

Page 108: ...es for the Save Load Profile commands Note Each command string can be separated with a space The following table lists the available Save Load Profile commands Command Description profile Save Load profile Profile Description f Profile command Profile Number Description yy VM3404H 01 09 default is 01 VM3909H 01 18 default is 01 Control Description save Save the connection configuration load Load a...

Page 109: ...ues for the OSD command Note Each command string can be separated with a space The following table lists the available OSD commands Command Description osd Enable Disable the OSD Output Command Description o Output command Port Number Description yy 01 09 port All output ports Control Description on OSD is enabled default off OSD is disabled Comman d Output Comman d Output Port Control Enter Descr...

Page 110: ...VM3404H VM3909H User Manual 100 RS232 Pin Assignment Pin Description Pin Description 1 Not connected 6 Not connected 2 RXD 7 Not connected 3 TXD 8 Not connected 4 Not connected 9 Not connected 5 GND ...

Page 111: ...entilation has been provided Never spill liquid of any kind on the device Unplug the device from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning The device should be operated from the type of power source indicated on the marking label If you are not sure of the type of power available consult your dealer or local power company The device is desi...

Page 112: ...el If the following conditions occur unplug the device from the wall outlet and bring it to qualified service personnel for repair The power cord or plug has become damaged or frayed Liquid has been spilled into the device The device has been exposed to rain or water The device has been dropped or the cabinet has been damaged The device exhibits a distinct change in performance indicating a need f...

Page 113: ...and stable before extending a device from the rack Do not overload the AC supply branch circuit that provides power to the rack The total rack load should not exceed 80 percent of the branch circuit rating Make sure that all equipment used on the rack including power strips and other electrical connectors is properly grounded Ensure that proper airflow is provided to devices in the rack Ensure tha...

Page 114: ...ady beforehand Product model number serial number and date of purchase Your computer configuration including operating system revision level expansion cards and software Any error messages displayed at the time the error occurred The sequence of operations that led up to the error Any other information you feel may be of help Email Support support aten usa com Online Technical Support Troubleshoot...

Page 115: ...olor 4K HDCP 1 4 Compatible Consumer Electronics Control CEC Max Resolution Up to 4K 60 Hz 4 2 0 4K 30 Hz 4 4 4 Max Distance Up to 70 m Control Ethernet 1 x RJ 45 Female RS 232 Connector 1 x DB9 Female Black Baud Rate 19200 Data Bits 8 Stop Bits 1 Parity No Flow Control No IR Channel 4 x Mini Stereo Jack Female Black 30 60 kHz full range transmission 9 x Mini Stereo Jack Female Black 30 60 kHz ful...

Page 116: ...te A Cat 6a RJ 45 cable is required in order to extend a signal to 70m Physical Properties Housing Metal Weight 5 6 kg 7 33 kg Dimensions L x W x H 43 24 x 38 23 x 4 40 cm 43 24 x 38 23 x 8 80 cm Carton Lot 1 pc Function VM3404H VM3909H ...

Page 117: ...RECT INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT DISK OR ITS DOCUMENTATION The direct vendor makes no warranty or representation expressed implied or statutory with respect to the contents or use of this documentation and especially disclaims its quality performance merchantability or fitness for any particular purpose The direct vendor also reserves ...

Page 118: ...VM3404H VM3909H User Manual 108 This Page Intentionally Left Blank ...

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