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VE2812R / VE2812PR User Manual

9

VE2812PR LED Display

You can find the unit’s LEDs on the top and front panel as illustrated below. 
See the table below for details on LED indication.

No. LED

Indication

Description

1

HDMI out LED

Lights orange Video display is normal with HDCP key.

Blinks orange Video display is normal without HDCP key. 

Off

Video signal dropped.

2

link LED

Lights orange The transmission from the transmitter to the 

receiver is stable.

Off

The transmission from the transmitter to the 
receiver is unstable.

3

PoH power LED

Lights green

The unit is receiving power through PoH and 
powered on. 

Off

The unit is not receiving power through PoH.

4

DC-in power 
LED

Lights green

The unit is receiving power from a power 
adapter and powered on. 

Off

The unit is not receiving power from a power 
adapter.

2

3

1

4

Summary of Contents for VE2812PR

Page 1: ...VE2812R VE2812PR HDMI HDBaseT Receiver withAudio De Embedding Bi direc onal PoH User Manual ...

Page 2: ...ation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense The device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interfere...

Page 3: ...ass A digital apparatus complies with Canadian ICES 003 HDMI Trademark Statement The terms HDMI HDMI High Definition Multimedia Interface and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator Inc RoHS This product is RoHS compliant ...

Page 4: ... prove defective following their purchase the buyer and not the manufacturer its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resulting from any defect in the software The manufacturer of this system is not responsible for any radio and or TV interference caused by unauthorized modifications to this device It is the...

Page 5: ...about all ATEN products and how they can help you connect without limits visit ATEN on the Web or contact an ATEN Authorized Reseller Visit ATEN on the Web for a list of locations and telephone numbers International http www aten com North America http www aten usa com ...

Page 6: ...problem please contact your dealer VE2812R 1 VE2812R HDMI HDBaseT Receiver with Audio De Embedding 1 RS 232 terminal block 4 foot pads 1 power adapter 1 user instructions VE2812PR 1 VE2812PR HDMI HDBaseT Receiver with Audio De Embedding Bi directional PoH 1 RS 232 terminal block 1 foot pad set 4 pcs 1 power adapter 1 user instructions ...

Page 7: ...ons 3 Compatible Products 3 Components 4 VE2812R Front View 4 VE2812R Rear View 5 VE2812PR Front View 6 VE2812PR Rear View 7 VE2812R LED Display 8 VE2812PR LED Display 9 2 Hardware Setup Mounting the VE2812R Unit 11 Wall Mounting 11 Rack Mounting 11 Connecting the VE2812R Unit 12 Connecting the VE2812PR Unit 14 RS 232 Channel Transmission 16 3 Operation RS 232 Serial Transmission 17 Bypass 17 Comm...

Page 8: ...12R VE2812PR User Manual viii Appendix Safety Instructions 21 General 21 Rack Mounting 23 Technical Support 24 International 24 North America 24 Specifications 25 VE2812R 25 VE2812PR 27 Limited Warranty 29 ...

Page 9: ...at are necessary to quickly and safely set up your installation Chapter 3 Operation explains the limitations and how to adjust audio channel using the a switch and RS 232 commands Appendix provides a list of safety instructions and precautions contact information for ATEN technical support product specifications and other technical information Note Read this manual thoroughly and follow the instal...

Page 10: ... keys need to be chorded they appear together in the same bracket with a plus sign between them Ctrl Alt 1 Numbered lists represent procedures with sequential steps Bullet lists provide information but do not involve sequential steps Indicates selecting the option on a menu or dialog box for example that comes next For example Start Run means to open the Start menu and then select Run Indicates cr...

Page 11: ...f VE2812R VE2812PR s audio de embedding audio signal can be extracted from the incoming HDMI source and then transmitted through Coaxial or Stereo output to external audio distribution systems The VE2812R VE2812PR gives users the extra convenience when it comes to extending control and communication signals via the built in RS 232 and bi directional IR ports Plus it is HDCP 2 2 compliant and suppo...

Page 12: ...am from the HDMI source and delivers as a separate audio from HDMI to Coaxial S PDIF or Stereo audio output Supports Audio EDID Switching 2ch Stereo 5 1ch Surround sound and AUTO RS 232 serial communication switch switch between command mode and bypass mode for various application requirements Supports bi directional IR signal transmission IR transmission is processed one direction at a time HDMI ...

Page 13: ...um transmission distance varies at different parts of the transmission Compatible Products The VE2812R VE2812PR is designed to work with VE2812AT VE2812AUST VE2812AEUT VE3912T and also compatible with a wide range of ATEN video splitters video switches video extender transmitters and video converters Visit our official web site for more details Connection Interface Max Distance The VE2812R VE2812P...

Page 14: ...Connects to the audio in stereo port on a speaker 3 audio channel switch Use the switch to set the audio channel to 2 1 ch 5 1 ch or auto 4 IR port Connects to an IR emitter receiver 5 HDMI audio out switch To mute the audio on the connected HDMI display put the HDMI audio out switch to OFF 6 HDMI video out Connects to the HDMI in port on the display device 1 4 5 6 2 3 ...

Page 15: ...or Control system 3 RS 232 serial communication switch Sets the RS 232 serial interface for signal Bypass or Command For details see page 17 4 long reach mode switch Put the switch to ON to enable the long reach mode For more details on long reach mode see page 20 5 firmware upgrade switch This port is reserved for ATEN Technical Support If you would like to do a firmware upgrade yourself please c...

Page 16: ...cts to the audio in stereo port on a speaker 3 audio channel switch Use the switch to set the audio channel to 2 1 ch 5 1 ch or auto 4 IR port Connects to an IR emitter receiver 5 HDMI audio out switch To mute the audio on the connected HDMI display put the HDMI audio out switch to OFF 6 HDMI video out Connects to the HDMI in port on the display device 3 2 1 4 5 6 ...

Page 17: ... power from a PoH PSE enabled Tx through its HDBaseT input port 3 RS 232 serial port Connects to an RS 232 main controller such as a PC or Control system 4 RS 232 serial communication switch Sets the RS 232 serial interface for signal Bypass or Command For details see page 17 5 long reach mode switch Put the switch to ON to enable the long reach mode For more details on long reach mode see page 20...

Page 18: ...l with HDCP key Blinks orange Video display is normal without HDCP key Off Video signal dropped 2 link LED Lights orange The transmission from the transmitter to the receiver is stable Off The transmission from the transmitter to the receiver is unstable 3 power LED Lights green The unit is powered on Off The unit is powered off Note The power link LED and HDMI out Status LEDs blink at the same ti...

Page 19: ...y is normal without HDCP key Off Video signal dropped 2 link LED Lights orange The transmission from the transmitter to the receiver is stable Off The transmission from the transmitter to the receiver is unstable 3 PoH power LED Lights green The unit is receiving power through PoH and powered on Off The unit is not receiving power through PoH 4 DC in power LED Lights green The unit is receiving po...

Page 20: ... the power jack to a power adapter and the HDBaseT input port to a PoH PSE enabled Tx via a Cat 5e 6 6a or ATEN 2L 2910 cable and put the PoH PSE PD switch to PD Both the DC in power and PoH power LEDs light green to indicate that the power redundancy is in effect When both the PoH power and DC in power LEDs are off the unit is powered off No LED Indication Description ...

Page 21: ...ackets Rack Mounting Use the VE RMK 1U Rack Mount Kit to rack mount the VE2812R VE2812PR For more information about this accessory go to https www aten com global en products professional audiovideo accessories ve rmk1u 1 Please review the safety information regarding the placement of this device in Safety Instructions page 21 2 Do not power on the VE2812R VE2812PR until all the necessary hardware...

Page 22: ... the audio signal using the audio channel switch Note Stereo audio will be muted if the channel is set to CH5 1 c To mute the audio on the connected HDMI display put the HDMI audio switch to OFF 3 Connect the VE2812R s HDBaseT in port to a video transmitter s HDBaseT out port using a Cat 6a ATEN 2L 2910 cable Audio Interface Audio Channel Switch Description Stereo 2 ch Sets the audio output to cha...

Page 23: ...ion 5 Optional You can use the RS 232 serial port to do one of the following To control the VE2812AT VE2812AUST VE2812AEUT VE3912T using an ATEN Control System Control Pad connect a Control Box Control Pad to the VE2812R s RS 232 serial port and then put the RS 232 serial communication switch to Command To bypass RS 232 serial control signals to a PC or a serial device connect the PC or serial dev...

Page 24: ...PR receives power from the power adapter and delivers power to a PoH PD supported device through its HDBaseT input port Set the PoH PSE PD switch to PD The VE2812PR receives power from a PoH PSE supported device through its HDBaseT input port 2 Use a grounding wire to ground the unit by connecting one end to the grounding terminal and the other end to a suitable grounded object Monitor VE2812AT re...

Page 25: ...put port to the unit s HDBaseT input port using a Cat 6a ATEN 2L 2910 cable Note ATEN recommends pairing the VE2812PR with VE2812AT 6 Optional To bypass IR signals to remotely control a device e g Blu ray player connected to the video transmitter connect an IR receiver to the unit s IR port and an IR emitter to the VE2812AT s IR port Note To purchase an IR receiver and an IR emitter please contact...

Page 26: ...mputers or bar code scanners The RS 232 signal transmission flow can be illustrated as follows From a source device the RS 232 signal is transmitted Tx to the VE2812R VE2812PR receiving Rx unit the a compatible ATEN Video Receiver transmits Tx signals to the display device Rx You can set the VE2812R VE2812PR to either bypass serial data or to receive RS 232 commands By default the VE2812R VE2812PR...

Page 27: ... RS 232 mode between Command Bypass by clicking the RS 232 Serial Communication Switch listed below Note By default the VE2812R VE2812PR is set to Bypass serial data Bypass RE 232 serial data is bypassed from the controller PC or Pad to other connected devices Command You can change the input mode on VE2812R VE2812AT VE2812AUST VE2812AEUT VE3912T using RS 232 commands RS 232 Serial Communication S...

Page 28: ...n and then press Enter Task Command Control Mutes the HDMI display sound mute HDMI audio on Unmutes the HDMI display sound mute HDMI audio off Note In order for the above two commands to work the HDMI Audio Out Switch must be switched to OFF Mutes the stereo and coaxial sound mute audio on Unmutes the stereo and coaxial sound mute audio off Note Press Enter to execute a command Reboots the unit re...

Page 29: ...wmode plugin auto and then press Enter Task Command Control Input Port Enables automatic input switching swmode plugin auto N A N A Disables automatic input switching swmode plugin off N A N A Enables automatic plug out switching swmode plugout prev N A N A Disables automatic plug out switching swmode plugout off N A N A Sets the unit to the HDMI mode sw i 01 Sets the unit to the VGA mode sw i 02 ...

Page 30: ...put the HDBaseT long reach mode switch to ON at either the transmitter or the connected receiver Note When long reach mode is enabled the VE2812R VE2812PR will not be able to transmit 4K signals in which case the output display will be blank Sets the unit to the HDMI mode sw i 02 Sets the unit to the VGA mode sw i 03 Note Press Enter to execute a command Task Command Control Input Port 5 long reac...

Page 31: ... unless adequate ventilation has been provided Never spill liquid of any kind on the device Unplug the device from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning The device should be operated from the type of power source indicated on the marking label If you are not sure of the type of power available consult your dealer or local power company ...

Page 32: ... exposed to rain or water The device has been dropped or the cabinet has been damaged The device exhibits a distinct change in performance indicating a need for service The device does not operate normally when the operating instructions are followed Only adjust those controls that are covered in the operating instructions Improper adjustment of other controls may result in damage that will requir...

Page 33: ...ice into or out of a rack the slide rails can pinch your fingers After a device is inserted into the rack carefully extend the rail into a locking position and then slide the device into the rack Do not overload the AC supply branch circuit that provides power to the rack The total rack load should not exceed 80 percent of the branch circuit rating Make sure that all equipment used on the rack inc...

Page 34: ...and Product model number serial number and date of purchase Your computer configuration including operating system revision level expansion cards and software Any error messages displayed at the time the error occurred The sequence of operations that led up to the error Any other information you feel may be of help Email Support support aten usa com Online Technical Support Troubleshooting Documen...

Page 35: ...upported 4096 x 2160 3840 x 2160 60 Hz 4 2 0 4096 x 2160 3840 x 2160 30 Hz 4 4 4 Max Resolutions Distances Up to 4k 70m Cat 5e 6 100m Cat 6a ATEN 2L 2910 Cat6 Up to 1080p 100m Cat 5e 6 6a Audio Output 1 x HDMI Type A Female Black 1 x Mini Stereo Jack Female Green 1 x SPDIF Coaxial Female Orange Connectors Unit To Unit 1 x RJ 45 Female Power 1 x DC Jack Black with locking Control RS 232 Connectors ...

Page 36: ...g Reach Mode Switch 1 Slide Switch Long Reach Mode ON OFF Firmware Upgrade 1 Slide Switch Firmware Upgrade Mode ON OFF Environmental Operating Temperature 0 40 C Storage Temperature 20 60 C Humidity 0 x 80 RH Non Condensing Physical Properties Housing Metal Weight 0 46 Kg 1 01 lb Dimensions L x W x H with Bracket 14 53 x 12 30 x 3 00 cm 5 72 x 4 84 x 1 18 in Dimensions L x W x H without Bracket 13...

Page 37: ... 2160 3840 x 2160 30 Hz 4 4 4 Max Resolutions Distances Up to 4k 70m Cat 5e 6 100m Cat 6a ATEN 2L 2910 Cat6 Up to 1080p 100m Cat 5e 6 6a Audio Output 1 x HDMI Type A Female Black 1 x Mini Stereo Jack Female Green 1 x SPDIF Coaxial Female Orange Connectors Unit To Unit 1 x RJ 45 Female Power 1 x DC Jack Black with locking 1 x RJ 45 Female PoH PD PSE supported Control RS 232 Connectors 1 x Terminal ...

Page 38: ...election Long Reach Mode Switch 1 Slide Switch Long Reach Mode ON OFF Firmware Upgrade 1 Slide Switch Firmware Upgrade Mode ON OFF Environmental Operating Temperature 0 40 C Storage Temperature 20 60 C Humidity 0 x 80 RH Non Condensing Physical Properties Housing Metal Weight 0 50 Kg 1 1 lb Dimensions L x W x H with Bracket 14 53 x 12 30 x 3 00 cm 5 72 x 4 84 x 1 18 in Dimensions L x W x H without...

Page 39: ...n have the option to 1 repair said product with new or repaired components or 2 replace the entire product with an identical product or with a similar product which fulfills the same function as the defective product Replaced products assume the warranty of the original product for the remaining period or a period of 90 days whichever is longer When the products or components are replaced the repl...

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