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Chapter 10. Maintenance

127

Firmware Upgrade

This page can be used to upgrade the Serial Console Server’s firmware. As new
versions of the firmware become available, they can be downloaded from our
website. Check the website regularly to find the latest information and
packages.

To upgrade the main firmware, do the following:

1. Download the new firmware file to your computer.

2. Log in to the Serial Console Server and click the

Maintenance

tab. Then,

open the

Firmware Upgrade

page:

3. Click

Browse

; navigate to the directory that the new firmware file is in

and select the file.

4. Click

Upgrade Firmware

to start the upgrade procedure.

If you enabled

Check Firmware Version

the current firmware level is

compared with that of the upgrade file. If the current version is equal to
or higher than the upgrade version, a popup message appears, to inform
you of the situation and stops the upgrade procedure.

If you didn't enable

Check Firmware Version

, the upgrade file is

installed without checking what its level is.

As the upgrade proceeds, progress information is shown in the

Progress

bar.

Once the upgrade completes successfully, the Serial Console Server
resets itself.

5. Log in again, and check the firmware version to be sure it is the new one.

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Summary of Contents for SN0108A

Page 1: ...Serial Console Server SN0108A SN0108AD SN0116A SN0116AD SN0132 SN0132D SN0148 SN0148D SN9108 SN9116 User Manual www aten com ...

Page 2: ...e in which case the user will be required to correct the interference at his own expense This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device mat not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation FCC Caution Any changes or modifications not...

Page 3: ...sion if the battery is replaced with an incorrect type Dispose of used batteries according to the relevant instructions Batterie avis de sécurité Il existe un risque d explosion si la batterie est remplacée par un incorrect tapez Jeter les piles usagées selon la pertinente instructions ...

Page 4: ... defective following their purchase the buyer and not the manufacturer its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resulting from any defect in the software The manufacturer of this system is not responsible for any radio and or TV interference caused by unauthorized modifications to this device It is the respo...

Page 5: ...Laptop USB Console Cable 1 Foot Pad Set 4 pcs 2 Power Cords 1 Rack Mount Kit 2 Lok U Plugs 1 User Instructions SN0108AD SN0116AD 1 SN0108AD SN0116AD Serial Console Server 1 SA0142 Serial Adapter RJ45 F to DB9 M DTE to DCE 1 SA0141 Serial Adapter RJ45 F to DB9 F DTE to DTE 1 CD ROM with management software and Real COM drivers 1 Laptop USB Console Cable 1 Foot Pad Set 4 pcs 1 Rack Mount Kit 1 User ...

Page 6: ...t Kit 1 Foot Pad Set 4 pcs 1 User Instructions SN9108 SN9116 1 SN9108 SN9116 Serial Console Server 1 CD ROM with management software and Real COM drivers 1 Power Cord 1 Rack Mount Kit 1 Lok U Plugs 1 User Instructions Features may have been added since this manual was published Please visit our website to download the most up to date version of the manual Check to make sure that all of the compone...

Page 7: ...r to any other devices on the installation Copyright 2017 ATEN International Co Ltd Manual Date 2017 04 19 Altusen and the Altusen logo are registered trademarks of ATEN International Co Ltd All rights reserved All other brand names and trademarks are the registered property of their respective owners ...

Page 8: ...ology xv Chapter 1 Introduction Overview 1 Features 3 System Accessibility and Availability 3 Serial Console Management 3 Security 4 System Management 4 Serial Device Management 5 Language 5 Requirements 6 RJ 45 to Serial Adapters 7 RJ 45 to RJ 45 Cat 5e Cables 7 Browsers 8 Components 9 SN0108A SN0108AD Front View 9 SN0116A SN0116AD Front View 9 SN0132 SN0132D Front View 11 SN0148 SN0148D Front Vi...

Page 9: ...N9108 SN9116 Installation 30 Chapter 3 Super Administrator Setup Overview 33 First Time Setup 33 Local Login 33 Remote Login 36 Setup 38 Network Setup 38 Changing the Super Administrator Login 39 Chapter 4 The User Interface Access 41 Local Console Operation 42 Remote Operation 43 Web Browser Login 43 The Web Browser Main Page 44 Page Components 44 The Tab Bar 46 SNViewer 47 Control Panel Function...

Page 10: ...ffering 73 Operating Mode 74 Chapter 7 User Management Overview 77 Users 78 Adding Users 78 Modifying User Accounts 81 Deleting User Accounts 81 Groups 82 Creating Groups 82 Modifying Groups 84 Deleting Groups 84 Users and Groups 85 Assigning Users to a Group From the User s Notebook 85 Removing Users From a Group From the User s Notebook 86 Assigning Users to a Group From the Group s Notebook 87 ...

Page 11: ... 125 Backup 126 Restore 126 Firmware Upgrade 127 Certificates 128 Appendix Safety Instructions 133 General 133 Rack Mounting 135 Technical Support 136 International 136 North America 136 Specifications 137 SN0108A SN0116A 137 SN0108AD SN0116AD 138 SN0132 SN0148 139 SN0132D SN0148D 140 SN9108 SN9116 141 IP Address Determination 142 The Local Console 142 IP Installer 142 Browser 143 IPv6 144 Link Lo...

Page 12: ...Serial Console Server User Manual xii AT Command Set Support 146 Port Forwarding 148 Clear Login Information 149 RJ 45 to Serial Adapters 150 Limited Warranty 154 ...

Page 13: ...onsole Server user interface Describes how to log in to the Serial Console Server with each of the available access methods from a local console an Internet browser and Windows application AP programs Chapter 5 Port Operating Modes describes the port operating modes which include Virtual Modem Serial Tunnel Console Management and Real COM Port modes Chapter 6 Port Access describes the Port Access ...

Page 14: ... If keys need to be chorded they appear together in the same bracket with a plus sign between them Ctrl Alt 1 Numbered lists represent procedures with sequential steps Bullet lists provide information but do not involve sequential steps Indicates selecting the option on a menu or dialog box for example that comes next For example Start Run means to open the Start menu and then select Run Indicates...

Page 15: ...er by a physical connection Servers Serial Device or Port Device any device attached to the Serial Console Server s ports via cable User s Point of View Local client users We refer to a user as a Local user when we think of him as sitting at his computer performing operations on the devices connected to the Serial Console Server that is remote from him When we describe the overall system architect...

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Page 17: ...AD SN0116A SN0116AD SN0132 SN0132D SN0148 SN0148D SN9108 SN9116 are console servers that provide remote serial access to up to 8 SN0108A SN0108AD SN9108 16 SN0116A SN0116AD SN9116 32 SN0132 SN0132D or 48 SN0148 SN0148D servers or other serial IT devices hubs routers power management devices etc via a Telnet or SSH TCP IP connection Serial Console Server devices can work in tandem with other remote...

Page 18: ...arty authentication data encryption during transmission access list data logging and event monitoring and notification In addition the console servers support next generation network standards such as Internet Protocol version 6 IPv6 Installation is fast and easy plugging cables into their appropriate ports is all that is entailed A choice of browser based GUI Telnet SSH laptop USB console SN0108A...

Page 19: ... local console access via laptop computer Dual Ethernet ports for redundancy or for dual IP addresses access Dual power supply Serial Console Management Convenient and simple access via browser or Telnet SSH client Port access via Telnet SSH client and third party client such as PuTTY Direct port access from Telnet client bypassing login to SN Convenient port access via the applet serial viewer fr...

Page 20: ...nd Kerberos IP filtering and MAC filtering System Management System configuration via Web browser of HTTP HTTPS Telnet SSH client and local console Up to 64 user accounts allow 64 concurrent logins to access the system System log and event logging Comprehensive logging and event notification ATEN Log server and Syslog server SNMP agent Event notification supports notification of SMTP email SNMP Tr...

Page 21: ... bit 256 bit SSL TLS v1 0 TLS v1 1 TLS v1 2 encryption for Real COM TCP Server TCP Client Serial Tunnel and Virtual Modem Virtual Terminal support VT52 VT100 VT220 VT320 Real COM driver for Windows 2000 XP Vista 7 and Windows Server 2003 2008 Built in 15KV ESD protection for serial ports Real TTY driver for Linux Fixed TTY driver for UNIX Language Multi language web based GUI available for Japanes...

Page 22: ...e Sun s Java 2 JRE 1 4 2 or higher must be installed and at least 2MB of memory must be available after installation Java is available for free download from the Sun Java website http java sun com The Virtual COM port driver Real COM port support requires Windows 2000 or higher Under Vista 32 bit version only the administrator can install the Virtual Port Management Utility ordinary users can only...

Page 23: ...ndard straight through cables For serial devices with RJ 45 connectors use rollover cable or specialized pinout cable Model Connector Interface SA0141 RJ 45 to DB9 F DTE to DTE SA0142 RJ 45 to DB9 M DTE to DCE SA0143 RJ 45 to DB25 F DTE to DTE SA0144 RJ 45 to DB25 M DTE to DCE SA0145 RJ 45 to DB9 M DTE to DTE SA0146 RJ 45 to DB9 F DTE to DCE SA0147 RJ 45 to DB25 M DTE to DTE SA0148 RJ 45 to DB25 F...

Page 24: ...ogging into the device include the following Browser Version IE 6 and higher Chrome 8 0 and higher Firefox Windows 3 5 and higher Linux 3 0 and higher Safari Windows 4 0 and higher Mac 3 1 and higher Opera 10 0 and higher Mozilla Windows 1 7 and higher SUN 1 7 and higher ...

Page 25: ... is powered up and ready to operate 2 Port LEDs The Port Flashes Green Active data is being transmitted through the port 3 LAN LEDs Primary and Secondary 10 100 1000 Mbps LAN LEDs RED 10 Mbps RED GREEN ORANGE 100 Mbps GREEN 1000 Mbps Flashes to indicate that the Serial Console Server is being accessed over the LAN 1 2 4 7 8 9 3 5 6 1 2 4 7 8 9 3 5 6 ...

Page 26: ...upgrade failure that results in the device becoming inoperable 5 PON Port This connector is provided for a Power over the Net PON unit which allows servers attached to the Serial Console Server to be booted remotely See Serial Console Server Installation page 27 step 5 for installation details Contact your dealer for more information regarding PON units 6 Modem Port For dial in connection should t...

Page 27: ...tion about their corresponding serial ports Lights Green Online the serial device attached to the port is powered on and ready Flashes Green Active data is being transmitted through the port 3 LAN LEDs Primary and Secondary 10 100 1000 Mbps LAN LEDs RED 10 Mbps RED GREEN ORANGE 100 Mbps GREEN 1000 Mbps Flashes to indicate that the Serial Console Server is being accessed over the LAN 1 2 4 7 8 9 3 ...

Page 28: ...upgrade failure that results in the device becoming inoperable 5 PON Port This connector is provided for a Power over the Net PON unit which allows servers attached to the Serial Console Server to be booted remotely See Serial Console Server Installation page 27 step 5 for installation details Contact your dealer for more information regarding PON units 6 Modem Port For dial in connection should t...

Page 29: ...mation about their corresponding serial ports Lights Green Online the serial device attached to the port is powered on and ready Flashes Green Active data is being transmitted through the port 3 LAN LED Primary and Secondary 10 100 1000 Mbps LAN LEDs RED 10 Mbps RED GREEN ORANGE 100 Mbps GREEN 1000 Mbps Flashes to indicate that the Serial Console Server is being accessed over the LAN 1 2 4 3 1 2 4...

Page 30: ... This does not clear User Account information See Clear Login Information page 151 for information on clearing user account information Pressing and holding this switch while powering on the switch returns the unit to its factory default firmware level rather than the firmware version that the switch has been upgraded to This allows you to recover from a failed firmware upgrade and gives you the o...

Page 31: ... 2 Power Switches These standard rocker switches power the unit on and off 3 LAN Ports The cables that connect the unit to the primary and the backup network interfaces 10 100 1000 Mbps plug in here 4 Power Sockets The power cable s plugs in here 5 Serial Ports The Cat 5e cables that connect to the serial devices or RJ45 to Serial adapters plug in here 1 5 2 3 4 1 5 2 3 4 ...

Page 32: ...es that connect the unit to the primary and the backup network interfaces 10 100 1000 Mbps plug in here 3 Serial Ports The Cat 5e cables that connect to the serial devices or RJ45 to Serial adapters plug in here 4 Grounding Terminal The grounding wire that is used to ground the unit attaches here 5 DC Terminal Block The electric leads from your power source connect to this DC terminal block 4 3 1 ...

Page 33: ...2 Power Switches These standard rocker switches power the unit on and off 3 LAN Ports The cables that connect the unit to the primary and the backup network interfaces 10 100 1000 Mbps plug in here 4 Serial Ports The Cat 5e cables that connect to the serial devices or RJ45 to Serial adapters plug in here 5 Power Sockets The power cable s plugs in here 1 4 2 3 5 1 4 2 3 5 ...

Page 34: ...s that connect the unit to the primary and the backup network interfaces 10 100 1000 Mbps plug in here 3 Serial Ports The Cat 5e cables that connect to the serial devices or RJ45 to Serial adapters plug in here 4 Grounding Terminal The grounding wire that is used to ground the unit attaches here 5 DC Terminal Block The electric leads from your power source connect to this DC terminal block 4 3 1 2...

Page 35: ...ard rocker switches power the unit on and off 3 Grounding Terminal The grounding wire that is used to ground the unit attaches here 4 LAN Port The cable that connect the unit to the network interface 10 100 1000 Mbps plugs in here 5 Serial Ports The Cat 5e cables that connect to the serial devices or RJ45 to Serial adapters plug in here 1 5 2 3 4 1 5 2 3 4 ...

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Page 37: ...the weight of its attached cables To place the device or to stack units if you are daisy chaining them remove the backing material from the bottom of the rubber feet that came with your package and stick them onto the device s bottom panel at the corners as shown in the diagram on the following page 1 Important safety information regarding the placement of this device is provided on page 133 Pleas...

Page 38: ...Serial Console Server User Manual 22 Note To ensure adequate ventilation allow at least 5 1 cm on each side and 12 7 cm behind the unit for power cord and cable clearance ...

Page 39: ...ck of the unit so that it can attach to the front or the back of the rack Rack Mounting Front To mount the unit at the front of the rack do the following 1 Remove the two screws at the front of the unit 2 Use the M3 x 8 Phillips head hex screws supplied with the rack mount kit to screw the rack mounting brackets into the front of the unit Phillips hex head M3x8 ...

Page 40: ...ual 24 3 Position the device in the front of the rack and align the holes in the mounting brackets with the holes in the rack 4 Screw the mounting brackets to the rack Note Cage nuts are provided for racks that are not pre threaded ...

Page 41: ...move the two screws at the rear of the unit 2 Use the M3 x 8 Phillips head hex screws supplied with the rack mounting kit to screw the rack mounting brackets into the rear of the unit 3 Position the device in the rack and align the holes in the mounting brackets with the holes in the rack Phillips hex head M3x8 ...

Page 42: ...Serial Console Server User Manual 26 4 Screw the mounting brackets to the rear of the rack Note Cage nuts are provided for racks that are not pre threaded ...

Page 43: ... connect any available port on the Serial Console Server s rear panel to the RJ 45 to Serial adapter Note Two RJ 45 to Serial adapters 1 x SA0142 1 x SA0141 are included in the SN0108A SN0116A SN0132 SN0148 package Additional adapters require a separate purchase Please contact your dealer 3 For serial devices with RJ 45 connectors use Ethernet rollover cable or a special pin out cable to connect a...

Page 44: ...E serial adapter SA0141 or SA0143 Connect the adapter s serial connector to the console terminal or the COM port of the computer you will use for the console terminal 8 Optional If you are using a laptop USB console to control the SN0108A SN0116A SN0132 SN0148 locally use the laptop USB cable included in the package to connect the laptop to the LUC port located on the unit s front panel 9 Optional...

Page 45: ...e Server The SN0108A SN0116A SN0132 units have the same ports and switches but with slightly different layouts See Components page 9 for details 6 4 1 10 2 5 Modem 8 7 3 SA0142 DB9 M DTE DCE SA0141 DB9 F DTE DTE 9 USB USB USB SA0141 DB9 F DTE DTE Network Switch Network Switch SA0142 DB9 M DTE DCE Rollover Cable RJ45 RJ45 DTE DTE 2 ...

Page 46: ...e contact your dealer 3 For serial devices with RJ 45 connectors use Ethernet rollover cable or a special pin out cable to connect any available port on the Serial Console Server s rear panel to the serial RJ 45 port 4 Plug the cable that connects the SN9108 SN9116 to the network into the LAN port located on the unit s rear panel 5 Optional a Use Cat 5e cable to connect any available port on the S...

Page 47: ...nect the adapter s serial connector to the console terminal or the COM port of the computer you will use for the console terminal Then use OOB to specify the console port in the Console Settings see OOBC page 108 8 Use the AC power cord provided with this package to connect the SN9108 SN9116 s Power Socket to an AC power source SN9108 SN9116 Installation Diagram 4 1 2 SA0141 DB9 F DTE DTE 8 Networ...

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Page 49: ...g the SNViewerUSB application SN0108A SN0116A SN0132 SN0148 only Setup can also be done remotely over the Web via the GUI using the unit s IP address Note For remote methods of setting up the network see IP Address Determination page 144 Local Login You can log in locally from a computer or laptop SN0108A SN0116A SN0132 SN0148 only connected directly to the Serial Console Server see Serial Console...

Page 50: ... shown here Since this is the first time you are logging in use the default Username administrator and the default Password password Console Login HyperTerminal Once a physical connection from a computer to the Serial Console Server has been made you can establish a HyperTerminal session using the instructions below 1 Open HyperTerminal and configure the port settings for the COM1 port Bits per Se...

Page 51: ...strator and the default Password password Local Console Main Menu After you log in via HyperTerminal or SNViewerUSB the text based menu appears The Main Menu is the text based equivalent of the browser based configuration and control functions described throughout this manual You can reference the information provided for the browser version as you work your way through the sub menus ...

Page 52: ...as you work your way through the text sub menus and configure the settings discussed in this chapter Telnet Login Start Telnet type open 192 168 0 60 press Enter and a login prompt will appear as show here Since this is the first time you are logging in use the default Username administrator and the default Password password PuTTY Login Start PuTTY enter the Serial Console Server s default IP addr...

Page 53: ...nsole Server in the browser s location bar and press Enter 2 When a Security Alert dialog box appears accept the certificate it can be trusted Once you accept the certificate s the login page appears 3 Since this is the first time you are logging in use the default Username administrator and the default Password password Note For security purposes you should change these to a unique Username and P...

Page 54: ...rver User Manual 38 Setup Network Setup To set up the network do the following 1 Click the Device Management tab 2 Select the Network tab 3 Fill in the fields according to the information provided under Network page 95 ...

Page 55: ...bout them in the large central panel Since this is the first time the page is being accessed only the Super Administrator appears 2 Click on the account in the left panel or select it in the central panel then click Modify at the bottom of the page The User Information page appears 3 Change the Username and Password to something unique 4 Enter the password again in the Confirm Password field to co...

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Page 57: ...te computer using Telnet SSH PuTTY or web based browser see First Time Setup page 33 for details No matter which access method you choose the Serial Console Server s authentication procedure requires you to submit a valid username and password If you supply invalid login information the authentication routine will return an Invalid Username or Password or Login Failed message If you see this type ...

Page 58: ...provided for the browser version as you work your way through the sub menus Note 1 As with the browser version access to many of these sub menus are restricted by the user s permissions If you select a submenu that you are not authorized for nothing happens 2 Some of the sub menus do not have an Exit choice In these cases you can return to the previous menu without making changes by pressing Enter...

Page 59: ...Console Server do the following 1 Open the browser and specify the IP address See Browser Login page 37 for details of the Serial Console Server you want to access in the browser s location bar 2 When a Security Alert dialog box appears accept the certificate it can be trusted If a second certificate appears accept it as well Once you accept the certificate s the login page appears 3 Provide your ...

Page 60: ... on a user s type and permissions not all of these elements appear Page Components The web page screen components are described in the table below No Item Description 1 Tab Bar The tab bar contains the Serial Console Server main operation categories The items that appear in the tab bar are determined by the user s type and the authorization options that were selected when the user s account was cr...

Page 61: ...you expand or narrow the scope of the ports that appear in the tree 4 About About provides information regarding the Serial Console Server s current firmware version 5 Logout Click this button to log out of your Serial Console Server session 6 Welcome Message If this function is enabled see Welcome Message page 67 a welcome message displays here 7 Interactive Display Panel This is your main work a...

Page 62: ...ve been given User Management permission The tab doesn t appear for other administrators and users User Management is discussed on page 77 Device Management The Device Management page is used to configure and control the overall operation of the Serial Console Server This page is available to the Super Administrator as well as administrators and users who have been given Device Management permissi...

Page 63: ...en at the upper center of the screen and becomes visible when your mouse moves over it The panel consists of three rows an icon row at the top and two text rows below it By default the upper text row shows the width and height of the window size As the mouse pointer moves over the icons in the icon bar however the information in the upper text row changes to describe the icon s function In additio...

Page 64: ...ging off This starts a log file of characters sent from the serial device to the SNViewer You must first create and import a text based log file See Terminal Settings Others Log File page 53 Use this to browse for data files to import see Data Import page 49 Use this to change the page encoding see Encode page 50 Use this icon to enable broadcasting Broadcasting allows you to access and make chang...

Page 65: ... to its default settings Click to bring up the Message Board see The Message Board page 50 Click to open a window and create a list of custom text macros see Macros page 51 Use this to change the font color and other SNViewer settings see Terminal Settings page 52 Use this button to adjust the width of the SNViewer window Click to exit the viewer Icon Function ...

Page 66: ...ins which may cause access conflicts To alleviate the problem a message board has been provided which allows users to communicate with each other Message Display Panel Messages that users post to the board are display in this panel Compose Panel Key in the messages that you want to post to the board in this panel Click Send to post the message to the board User List Panel The username and IP addre...

Page 67: ...ars Simply check a box type in the text macro and click Save Use the associated function key F1 F12 to run the custom text macro s you created Terminal Application You can log in remotely using a text based terminal application such as Telnet or PuTTY For information on how to connect and login see Remote Login page 36 for details The Telnet and PuTTY Main Menus are the text based equivalent of th...

Page 68: ...e right side of the window you can view an example of the font you have set Color Select an Option Foreground color Background Color Cursor Text color or Cursor Color and Click Change to adjust the color settings Use the HSL Swatches and HSV tabs to make detailed adjustments and select the colors Below the tab is a Preview section you can use to see how the color change will look Click OK to save ...

Page 69: ... echoed but not displayed on the screen Force On Characters that are typed in are echoed and displayed on the screen as they are entered Passwords are displayed on the screen if this mode is used Force Off Characters are not echoed from the serial device Buffer Size This is the maximum size of the Log file Log File The log file generates a log of characters sent from the connected serial device to...

Page 70: ...ote Login page 36 for details The Telnet and PuTTY Main Menus are the text based equivalent of the browser based configuration and control functions described throughout this manual You can reference the information provided for the browser version as you work your way through the sub menus Once you login the following text based menu s appear Telnet Menu Driven Text UI PuTTY Menu Driven Text UI ...

Page 71: ...l sessions plus TCP Server Client and UDP modes for socket application purposes An explanation of the functions performed by the various operating modes is provided in the sections that follow The Work Mode is selectable from the Port Access Properties page under the Operation Mode tab as shown above From this page you can set the Port Operating Modes that are discussed in this chapter See Operati...

Page 72: ...ctly connected to a COM port on the remote user s local computer This mode is useful with devices such POS terminals Bar Code Readers Serial printers etc since it allows you to use software that was written for pure serial communication applications It can be used with other ALTUSEN management products such as the PN5 PN7 Power Over the NET The Serial Console Server comes with Real COM drivers for...

Page 73: ...ions than TCP In UDP mode communications are bilateral A serial device can send data to and receive data from up to 16 host computers via the Serial Console Server s COM port Because it doesn t perform error checking in the thorough way that TCP does UDP is more suitable for real time applications such as message display than the slower TCP which is optimized for data accuracy Virtual Modem In Vir...

Page 74: ... establish a Telnet or SSH session directly from a PC to a server or serial device connected to a port There is no need to log in to the Serial Console Server via web browser to establish the connection Users can log in to a serial device using Telnet SSH or PuTTY directly from a PC ...

Page 75: ...tlets that a user is permitted to access are listed in the Sidebar at the left of the page In addition to Serial Console Server device listings if any PDU PON Power Over the Net devices are connected to the Serial Console Server they are listed separately below the port listings After selecting a port in the Sidebar clicking entries on the menu bar opens information and configuration pages related...

Page 76: ...ture The characteristics of the Sidebar tree structure are Users are only allowed to see the devices and ports that they have access permission for Ports are highlighted in blue when they are accessed by a user Ports outlets and child devices can be nested under their parent devices Click the in front of a device to expand the tree and see the ports outlets nested underneath it Click the to collap...

Page 77: ...ollowing table Choices Explanation Search If you key in a search string and click Search only port names that match the search string display in the tree Wildcards for single characters for multiple characters and the keyword or are supported so that more than one port can show up in the list For example 1 If you key in Web both Web Server 1 and Web Server 2 show up in the list 2 If you key in W 1...

Page 78: ...r Off status of a device connected to the port If no device is connected to the port a will appear A status of None indicates Online Detect has been disabled for the port and no information is being provided about the port or device See Online Detect page 72 for details Busy This column will show Busy when the port is being accessed by a user through the Serial Console Server Operation Mode This c...

Page 79: ...ice For more information on using the SNViewer see SNViewer page 47 for details Operation Lists Console Management access methods Telnet and SSH for managing a port device Clicking either one opens the SNViewer application to manage that serial device See Telnet SSH page 63 below Dump Buffer This button allows you to dump and view the buffer log of activity conducted on the device Click to save th...

Page 80: ...ttributes page with detailed information about the device and Power Over the Net reboot options as shown here From here you can use the Telnet SSH and Dump Buffer buttons at the bottom of the page or reboot a device connected to an associated Power Over the Net PDU For information on associating PON devices see Association page 115 for details ...

Page 81: ...found on the Port List tab See Connections page 62 for details History The History page provides a record of each time that a port was accessed It provides quick access to the most recently used ports You can access a port shown in the main panel by clicking it s Telnet or SSH button If there are more entries than there is room on the screen a scroll bar appears to let you scroll up and down to se...

Page 82: ...ting Function Language Select the language that the web GUI uses Logout Timeout If there is no user input for the amount of time set with this function the user is automatically logged out Once logged out a login is necessary before the Serial Console Server can be accessed again Broadcast Timeout If there is no user input for the amount of time set here the Broadcast function is automatically end...

Page 83: ...t Ports Select the ports to receive broadcast commands by selecting the boxes Selecting Broadcast Ports allows you to access and make changes on a single port and the same change will be made across all Broadcast Ports Note For broadcasting to work you must access a Broadcast Port using the SNViewer and turn Broadcast on from the Control Panel See Control Panel Functions page 48 Save Click Save to...

Page 84: ...ngs The meanings of the headings at the top of the page are fairly straightforward This page also gives the administrator the option of forcing a user logout by checking the Select box for the user and clicking Kill Session at the bottom of the main panel Heading Description Username Refers to the user that logged in Service Displays the type of session HTTP HTTPS established to log in IP Refers t...

Page 85: ... configure access rights on the User Access and Group Access page The meaning of the columns are given in the table below User Access Each User created on the Serial Console Server excluding Super Administrator accounts is listed to set access and configuration rights for each device listed on the sidebar Select a device from the Sidebar to set the access and configuration rights of each User Grou...

Page 86: ...evice will not show up on the User s list on the Main Screen Config Sets or denies permission for the user to make changes to a port s configuration settings A check mark indicates that the user has permission an empty box means that the user does not have permission Power Supply This column permits restricts the configuration and power operation of ports that have Power Over the Net devices conne...

Page 87: ...ttings List or from the Sidebar the Properties page appears and looks similar to the one below This panel allows you to make configuration settings for the selected port as explained in the table below Setting Meaning Port ID Each port on the Serial Console Server has a port ID number The value in this field indicates the port that is being configured ...

Page 88: ... for many serial devices Parity This bit checks the integrity of the transmitted data Choices are None Odd Even Mark Space Set this to match the parity setting of the connected device Default is None which is a default setting for many serial devices Stop Bits This indicates that a character has been transmitted Set this to match the stop bit setting of the connected device Choices are 1 1 5 and 2...

Page 89: ...er is limited to it s internal memory To enable Port Buffering from the drop down menu select Memory or select a mounted USB drive Select Disable to disable Port Buffering Use the check box to enable disable Time Stamps If you selected a mounted USB device addition information is provided The Buffer File Name allows you to customize the file name of the log saved to the USB device If the USB drive...

Page 90: ...le Management which allows for Telnet SSH sessions from the Port Access Connections page Select the port s work mode from the drop down menu Note See Port Operating Modes page 55 for full details of the different port operating modes that are available from the drop down list General Settings Setting Meaning Max Sessions Set the maximum number of concurrent sessions here Suspend Character The Susp...

Page 91: ...ort No other users can view the port The Timeout function does not apply to ports which have this setting Occupy The first user to access the port has control over the port However additional users may view the port If the user who controls the port is inactive for longer than the time set in the Timeout box port control is transferred to the next user who makes a change on the system Share Users ...

Page 92: ...sole Server User Manual 76 After setting up this page whenever one of the specified alerts is generated you will be informed of its occurrence Command Filters On this page you can specify up to 16 command filters ...

Page 93: ... of the page The large panel at the right provides more detailed information at a glance for each The Browser GUI has separate menu bar entries for Accounts Users and Groups Depending on the menu item selected either Users or Groups are listed in the Sidebar In the Browser GUI the sort order of the information displayed can be changed by clicking the main panel column headings The buttons below th...

Page 94: ...User tab selected User Type Role Super Administrator Access and manage ports and devices Manage Users and Groups Configure the overall installation Configure personal working environment Administrator Access and manage authorized ports and devices Manage Users and Groups Configure personal working environment User Access authorized ports and devices Manage authorized ports and devices configure pe...

Page 95: ...t be altered The Administrators default permissions include everything except Device Admin and User Admin but the permissions can be altered for each Administrator by checking or unchecking any of the permissions checkboxes The Users default permissions include PDU User and Broadcast User but the permissions can be altered for each User by checking or unchecking any of the permissions checkboxes P...

Page 96: ...ope of the account select Account never expires if you do want to limit the amount of time that the account remains in effect select Account expires on and key in the expiration date To require a user to change his password at the next logon select User must change password at next logon This can be used by the administrator to give the user a temporary password to log in for the first time and th...

Page 97: ...red band The large main panel shows the user s name the description that was given when the account was created and whether the account is currently active or has been disabled Modifying User Accounts To modify a user account do the following 1 In the Sidebar User list click the user s name or In the main panel select the user s name 2 Click Modify 3 In the User page that comes up make your change...

Page 98: ...tors need only set them once for the group instead of having to set them for each user individually Multiple groups can be defined to allow some users access to specific devices while restricting other users from accessing them Creating Groups To create a group do the following 1 Select Groups on the menu bar 2 Click Add at the bottom of the main panel The Group notebook opens with the Group tab s...

Page 99: ...e main panel The Sidebar Group list can expand and collapse If the list is expanded click the minus symbol next to the Users icon to collapse it if it is collapsed there is a plus symbol next to the icon Click the plus symbol to expand it The large main panel shows the group s name and the description that was given when the group was created Repeat the above procedure to add additional groups Not...

Page 100: ...s name 2 Click Modify 3 In the Group notebook that comes up make your changes then click Save Note The Group page is discussed on page 82 the Members page is discussed on page 87 The Devices page is discussed on page 89 Deleting Groups To delete a group do the following 1 In the Sidebar click the Groups icon 2 In the main panel select the group s name 3 Click Delete 4 Click OK ...

Page 101: ...ebar User list click the user s name or In the main panel select the user s name 2 Click Modify 3 In the User notebook that comes up select the Groups tab A screen similar to the one below appears 4 In the Available column select the group that you want the user to be in 5 Click the Right Arrow to put the group s name into the Selected column 6 Repeat the above for any other groups that you want t...

Page 102: ...ct the user s name 2 Click Modify 3 In the User notebook that comes up select the Groups tab A screen similar to the one below appears 4 In the Selected column select the group that you want to remove the user from 5 Click the Left Arrow to remove the group s name from the Selected column It goes back into the Available column 6 Repeat the above for any other groups that you want to remove the use...

Page 103: ... that comes up select the Members tab A screen similar to the one below appears 4 In the Available column select the user that you want to be a member of the group 5 Click the Right Arrow to put the user s name into the Selected column 6 Repeat the above for any other users that you want to be members of the group 7 Click Save when you are done Note If a user has permissions in addition to the one...

Page 104: ...ect the group s name 2 Click Modify 3 In the Group notebook that comes up select the Members tab A screen similar to the one below appears 4 In the Selected column select the user that you want to remove from the group 5 Click the Left Arrow to remove the user s name from the Selected column It goes back into the Available column 6 Repeat the above for any other users that you want to remove from ...

Page 105: ...s and the devices connected to them are assigned on a port by port basis from the User or Group list on the Sidebar of the User Management page Assigning Device Permissions From the User s Notebook To assign a device permissions to a user from the User s notebook do the following 1 In the Sidebar User list click the user s name or In the main panel select the user s name 2 Click Modify 3 In the Us...

Page 106: ... Full Access The user can view the remote screen and can perform operations on the remote server from his keyboard View Only The user can only view the remote screen he cannot perform any operations on it No Access No access rights the Port will not show up on the User s list on the Main Screen Config The Config column is where a user s permission to make changes to a port s configuration settings...

Page 107: ...he group s name 2 Click Modify 3 In the Groups notebook that comes up select the Devices tab 4 The screen that comes up is the same one that appears in the User s notebook The only difference is that whatever settings you make apply to all members of the group instead of just one individual member Make your device assignments according to the information described under Assigning Device Permission...

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Page 109: ...me and Description and view the Manufacturing MFG information of the Serial Console Server The Network Interfaces section provides detailed information about it s network configurations Note The MFG Number Manufacturing Number is an internal serial number used by ATEN s factory and technical support staff to identify products This number does not affect products warranty If your product requires a...

Page 110: ...nt basis 2 You can confirm your intention in the dialog box Do this if you only want to disable the warning temporarily With this method the warning function will be back in effect after the next system reset Mounted Devices The Mounted Devices section displays information about USB and NFS storage devices connected for use When a USB device is plugged into the front of the Serial Console Server S...

Page 111: ... Network page is used to specify the network environment Each of the elements on this page is described in the sections that follow Note The Enable Redundant NIC option is only available for SN0108A SN0116A SN0132 SN0148 serial console servers ...

Page 112: ... firewall will allow If a port other than the default is used users must specify the port number as part of the IP address when they log in If an invalid port number or no port number is specified the Serial Console Server will not be found An explanation of the fields is given in the table below Note 1 Valid entries for all of the Service Ports are from 1 65535 2 Service ports cannot have the sam...

Page 113: ...stbox and the listbox is disabled you cannot configure eth1 3 Configure the IP and DNS server addresses for eth0 see the sections below Redundant NIC Not Enabled Two IP Addresses If you choose not to enable the Redundant NIC function the two NICs can be configured with separate interfaces Users can log into the SN0132 SN0148 with either IP address To set up the Serial Console Server with this conf...

Page 114: ...en the unit starts up it waits to get its IP address from the DHCP server If it hasn t obtained the address after one minute it automatically reverts to its factory default IP address 192 168 0 60 61 2 If the unit is on a network that uses DHCP to assign network addresses and you need to ascertain its IP address see IP Address Determination page 144 for information DNS Server For automatic DNS Ser...

Page 115: ...utton This is the default setting To specify a fixed IP address select the Set IP address manually radio button and fill in the fields with values appropriate for your network DNS Server For automatic DNS Server address assignment select the Obtain DNS Server address automatically radio button To specify the DNS Server address manually select the Set DNS server address manually radio button and fi...

Page 116: ...o you do the following 1 Enable the Enable report from the following SMTP server and key in either the IPv4 address IPv6 address or domain name of the SMTP server 2 Key in the SMTP port 3 If your server requires authentication put a check in the My server requires authentication checkbox and key in the appropriate account information in the Account Name and Password fields 4 Key in the email addre...

Page 117: ... Server such as logins and internal status messages are kept in an automatically generated log file To enable this put a check in the Enable report from the following Log Server checkbox Specify the MAC address of the computer that the Log Server runs on in the MAC address field Specify the port used by the computer that the Log Server runs on to listen for log details in the Service Port field Th...

Page 118: ...of the computer s to be notified of SNMP trap events The valid port range is 1 65535 The default port number is 162 Note Make sure that the port number you specify here matches the port number used by the SNMP receiver computer 3 Key in the community value s if required for the SNMP version To use SNMP V3 do the following 1 Check Enable SNMP V3 2 Key in the Community values 3 The client setting fo...

Page 119: ... in either the IPv4 address IPv6 address or domain name of the Syslog server 3 Key in the port number The valid port range is 1 65535 SMS Settings To receive notifications via SMS do the following 1 Check Enable 2 Enter the telephone numbers for the Message Center and SMS Receiver Note When you have made all your changes remember to click Save at the bottom right corner of the page ...

Page 120: ...at the Serial Console Server waits for a RADIUS server reply before it times out 4 In the Retries field set the number of allowed RADIUS retries 5 In the Shared Secret field key in the character string that you want to use for authentication between the Serial Console Server and the RADIUS Server A minimum of 6 characters is required 6 On the RADIUS server Users can be authenticated with any of th...

Page 121: ...e IPv6 address or the domain name in the LDAP Server field For LDAP the default port number is 389 for LDAPS the default port number is 636 Alternate LDAP Server and Alternate LDAP Service Port Fill in the IP address and port number for the alternate LDAP or LDAPS server You can use the IPv4 address the IPv6 address or the domain name in the Alternate LDAP Server field For an Alternate LDAP Servic...

Page 122: ...Server Without schema Only Groups in AD are matched User privileges are the ones configured for the groups he belongs to on the Serial Console Server Without schema Usernames and Groups in AD are matched User privileges are the ones configured for the User and the Groups he belongs to on the Serial Console Server TACACS Settings Enable TACACS and enter the following information Preferred TACACS Se...

Page 123: ...e and fill in the CC Server s IP address and Service port in the appropriate fields You can use the IPv4 address the IPv6 address or the domain name in the CC Server IP field Note If this function is enabled PON devices do not appear in the Sidebar even if they are configured on the Serial Console Server This is because they are managed via the CC server ...

Page 124: ...e Serial Console Server s modem port or one of the serial ports SN9108 SN9116 configured for a modem To enable support for PPP modem operation click to put a checkmark in the Enable Out of Band Access checkbox SN0108A SN0116A SN0132 SN0148 SN9108 SN9116 Select the Port Number that the Console PON and Modem is connected to on the rear of the SN9108 SN9116 ...

Page 125: ...coming call the Serial Console Server hangs up the modem and dials back to the modem whose phone number is specified in the Phone Number field Key the phone number of the modem that you want the Serial Console Server to dial back to in the Phone Number field Enable Flexible Dial Back If Flexible Dial Back is enabled the modem that the Serial Console Server dials back to doesn t have to be fixed It...

Page 126: ...the Serial Console Server reconnects to it If you choose PPP online time the connection to the ISP will terminate after the amount of time that you specify is up A setting of zero means it is always on line Dial Out Mail Configuration This section provides email notification of problems that occur on the devices connected to the Serial Console Server s ports see SMTP Settings page 100 Note This em...

Page 127: ...mes with no restrictions For security purposes we recommend that you enable this function and enable the lockout policies Entry Explanation Login Fail Policy This determines what happens when a user fails to log in according to the security parameters that are set here When a user exceeds the maximum login failures you can set the Serial Console Server to Disable User Account IP Address Locked The...

Page 128: ...maximum of 100 IP filters and 100 MAC filters are allowed If any filters have been configured they appear in the IP Filter and or MAC Filter list boxes To enable IP and or MAC filtering select one of the following radio buttons If the Include button is selected all the addresses within the filter are allowed access all other addresses are denied access If the Exclude button is selected all the add...

Page 129: ...r MAC Filter Conflict If there is a conflict between an IP filter and a MAC filter in other words if a computer s address is allowed by one filter but blocked by the other then the blocking filter takes precedence the computer s access is blocked Modifying Filters To modify a filter select it in the IP Filter or MAC Filter list boxes and click Modify The Modify dialog box is similar to the Add dia...

Page 130: ...quired for a password Acceptable values are from 0 16 A setting of 0 means that no password is required Users can log in with only a Username The default is 6 Password Must Contain At Least Checking any of these items requires users to include at least one uppercase letter one lowercase letter or one number in their password Note This policy only affects user accounts created after this policy has...

Page 131: ...te web session to the PON device The page is organized into three main sections as described in the table below Page Section Description PON Associate Settings This section is where you associate the Power Over the Net PDU s power outlet s with a serial port on the Serial Console Server Outlet Settings This section is where you set up the power management configuration for each outlet Refer to the...

Page 132: ... following 1 In the Sidebar tree select the serial port you want to associate with the PON outlet 2 From the PON Associate Settings click Add 3 When a pop up window appears select the PON outlet that you want to associate with the serial port Note This should be the PON outlet the serial device is plugged into on the PDU ...

Page 133: ...g and PON Schedule Settings according to the information provided in the Connection and Schedule sections of the PN0108 User Manual s Administration chapter 7 Click Save You can manage the configuration and schedule settings of the device by selecting its port from the Device Management Association page or by selecting the PDU s Outlet on the sidebar from the Port Access Connections page Summary C...

Page 134: ...t the switch is currently set to The time and date fields are for information purposes and cannot be edited Note In the Browser UI the system time displays the time relative to the time zone that the web browser session originates from not the time zone of the Switch If the web browser session originates from a time zone that is different from the switch s time zone the time shown in the display w...

Page 135: ... have the time automatically synchronized to a network time server select the Synchronize with NTP server radio button If you want to use your network s default time server put a check in the Using default NTP server checkbox If you want to specify a time server make sure that the Using default NTP server checkbox is unchecked then key in the IP address of the time server of your choice in the Pri...

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Page 137: ...nge the sort order of the display by clicking on the column headings The log file tracks a maximum of 512 events When the limit is reached the oldest events get discarded as new events come in The purpose of the buttons at the bottom of the page are described in the table Button Explanation Clear Log Clicking Clear Log clears the log file Export Log Clicking Export Log lets you save the contents o...

Page 138: ...ords in the log file Range Select this radio button to filter results for records for a particular time period then click the From and To fields and a calendar will appear for you to select the dates Pattern Filters for a particular word or string Key the word or string into the Information text box Only events containing that word or string are displayed Wildcards for single characters for multip...

Page 139: ...radio button for the severity level that you want to display All Most Less or Least Only events that match the severity level you specified appear in the display Apply Click to apply the filter choices Reset Click this button to clear the entries in the dialog box and start with a clean slate Cancel Click this button to exit the log filter function without applying changes Item Description ...

Page 140: ...ion Settings page lets you decide which events trigger a notification The notifications are grouped into five groups You can choose to enable the following All system events All authentication events All user management events All device management events All system task events ...

Page 141: ... backup and restore configuration and account information and restore default values Backup Restore When you click on the Maintenance tab it opens with the Backup Restore page This page gives you the ability to back up the Serial Console Server s configuration and user profile information ...

Page 142: ...When the browser asks what you want to do with the file select Save to disk then save it in a convenient location Restore To restore a previous backup do the following 1 Click Browse navigate to the file and select it Note If you renamed the file you can leave the new name There is no need to return it to its original name 2 If you set a password when you created the file key it in the Password fi...

Page 143: ...ory that the new firmware file is in and select the file 4 Click Upgrade Firmware to start the upgrade procedure If you enabled Check Firmware Version the current firmware level is compared with that of the upgrade file If the current version is equal to or higher than the upgrade version a popup message appears to inform you of the situation and stops the upgrade procedure If you didn t enable Ch...

Page 144: ...our private certificate generating a self signed certificate and importing a third party certificate authority CA signed certificate Generating a Self Signed Certificate If you wish to create your own self signed certificate a free utility openssl exe is available for download over the web Obtaining a CA Signed SSL Server Certificate For the greatest security we recommend using a third party certi...

Page 145: ...ick Import from the bottom of the Private Certificate page shown here 2 Click Browse to the right of Certificate Filename and browse to where your certificate file is located and select it 3 Click Import to complete the procedure Note Clicking Restore Defaults returns the device to using the default ATEN certificate ...

Page 146: ...llowing table 3 After filling in the form all fields are required click Create A self signed certificate based on the information you just provided is now stored on the CCVSR Information Example Country 2 letter code TW State or Province Taiwan Locality Taipei Organization Your Company Ltd Unit Tech Department Common Name mycompany com Note This must be the exact domain name of the site that you w...

Page 147: ... lower menu bar and the Private Certificate window pops up as shown here 7 Click Browse to locate the certificate and select it as the Certificate Filename then click Import to store it on the Serial Console Server Note When you upload the file the Serial Console Server checks the file to make sure the specified information still matches If it does the file is accepted if not it is rejected If you...

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Page 149: ...s been provided Never spill liquid of any kind on the device Unplug the device from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning Avoid circuit overloads Before connecting equipment to a circuit know the power supply s limit and never exceed it Always review the electrical specifications of a circuit to ensure that you are not creating a danger...

Page 150: ...ting power to hot pluggable power supplies observe the following guidelines Install the power supply before connecting the power cable to the power supply Unplug the power cable before removing the power supply If the system has multiple sources of power disconnect power from the system by unplugging all power cables from the power supplies Never push objects of any kind into or through cabinet sl...

Page 151: ...ix 135 Only adjust those controls that are covered in the operating instructions Improper adjustment of other controls may result in damage that will require extensive work by a qualified technician to repair ...

Page 152: ...ons must be met This equipment shall be connected directly to the DC supply system earthing electrode conductor or to a bonding jumper from an earthing terminal bar or bus to which the DC supply system earthing electrode conductor is connected This equipment shall be located in the same immediate area such as adjacent cabinets as any other equipment that has a connection between the earthed conduc...

Page 153: ...or out of a rack the slide rails can pinch your fingers After a device is inserted into the rack carefully extend the rail into a locking position and then slide the device into the rack Do not overload the AC supply branch circuit that provides power to the rack The total rack load should not exceed 80 percent of the branch circuit rating Make sure that all equipment used on the rack including po...

Page 154: ...ready beforehand Product model number serial number and date of purchase Your computer configuration including operating system revision level expansion cards and software Any error messages displayed at the time the error occurred The sequence of operations that led up to the error Any other information you feel may be of help Email Support support aten usa com Online Technical Support Troublesho...

Page 155: ... USB Local Console 1 x RJ45 Female Black Switches Reset 1 x Recessed Pushbutton Power 2 x Rocker Switch LEDs Serial Port Status 8 Green 16 Green 10 100 1000 Mbps 2 Red Orange Green Power 2 Blue I P Rating AC 100 240V 50 60Hz 1 8A Power Consumption 110V 22 1W 220V 21 8W 110V 22 9W 220V 22 6W Environment Operating Temp 0 50 C Storage Temp 20 60 C Humidity 0 80 RH Noncondensing Physical Properties Ho...

Page 156: ...ite USB Console LUC 1 x Mini USB Local Console 1 x RJ45 Female Black Switches Reset 1 x Recessed Pushbutton Power 2 x Rocker Switch LEDs Serial Port Status 8 Green 16 Green 10 100 1000 Mbps 2 Red Orange Green Power 2 Blue I P Rating DC 36 48 V DC 1 6 A Power Consumption 48 V 20 W 48 V 22 W Environment Operating Temp 0 50 C Storage Temp 20 60 C Humidity 0 80 RH Noncondensing Physical Properties Hou...

Page 157: ...Local Console 1 x RJ45 Female Black Switches Reset 1 x Recessed Pushbutton Power 2 x Rocker Switch LEDs Serial Port Status 32 Green 48 Green 10 100 1000 Mbps 2 Red Orange Green Power 2 Blue I P Rating AC 100 240V 50 60Hz 1 8A Power Consumption 120V 35W 230V 37W 120V 42W 230V 43W Environment Operating Temp 0 50 C Storage Temp 20 60 C Humidity 0 80 RH Noncondensing Physical Properties Housing Metal ...

Page 158: ...SB Console LUC 1 x Mini USB Local Console 1 x RJ45 Female Black Switches Reset 1 x Recessed Pushbutton Power 2 x Rocker Switch LEDs Serial Port Status 32 Green 48 Green 10 100 1000 Mbps 2 Red Orange Green Power 2 Blue I P Rating DC 36 48V DC 1 6A Power Consumption 48V 36W 48V 42W Environment Operating Temp 0 50 C Storage Temp 20 60 C Humidity 0 80 RH Noncondensing Physical Properties Housing Metal...

Page 159: ... x Rocker Switch LEDs Serial Port Status 8 Green 16 Green 10 100 1000 Mbps 1 Red Orange Green Power 1 Blue I P Rating AC 100 240V 1A 50 60 Hz Power Consumption 110V 10 6W 220V 11 7W 110V 11 5W 220V 12 2W Environment Operating Temp 0 50 C Storage Temp 20 60 C Humidity 0 80 RH Noncondensing Physical Properties Housing Metal Weight 3 13 kg 3 16 kg Dimensions L x W x H 43 72 x 21 76 x 4 40 cm 19 1U 43...

Page 160: ...ge 95 The Local Console The easiest way to assign an IP address is from the local console Refer to First Time Setup page 33 for details on the procedure involved IP Installer For client computers running Windows an IP address can be assigned with the IP Installer utility The utility can be obtained from the Download area of our website Look under Driver SW and the model of your Serial Console Serv...

Page 161: ...fields with the information appropriate to your network 5 Click Set IP 6 After the IP address shows up in the Device List click Exit See IP Installer page 96 for more information Browser 1 Set your client computer s IP address to 192 168 0 XXX Where XXX represents any number or numbers except 60 192 168 0 60 is the default address of the Serial Console Server 2 Specify the Serial Console Server s ...

Page 162: ...al list box see page 93 Once you have determined what the IPv6 address is you can use it when logging in from a browser or the Win and Java Client AP programs For example If you are logging in from a browser you would key in http fe80 2001 74ff fe6e 59 5 for the URL bar If you are logging in with the AP program you would key fe80 2001 74ff fe6e 59 5 for the IP field of the Server panel see Remote ...

Page 163: ...ess For example 2001 74ff fe6e 59 As above the address is displayed in the General list box of the Device Management Device Information page see page 93 Once you have determined what the IPv6 address is you can use it when logging in from a browser or the Win and Java Client AP programs For example If you are logging in from a browser you would key in http 2001 74ff fe6e 59 for the URL bar If you ...

Page 164: ...OK CR LF If failure ERROR CR LF ATH CR Hang up current TCP connection if a connection is active Note ATH ATH0 and ATH1 all act the same If successful OK CR LF If failure ERROR CR LF ATIn CR Inquiry command Where n represents a numeric character 0 or 1 E0 Display ATEN International Co Ltd E1 Display Serial Console Server If successful OK CR LF If failure ERROR CR LF ATOn CR Return to on line data m...

Page 165: ...auses the modem to switch to command mode without disconnecting D2 DTR OFF switches modem to command mode hangs up and disables auto answer Default D3 DTR OFF initializes the modem If successful OK CR LF If failure ERROR CR LF AT F CR Restore factory configuration Reset S registers and general option status to default values If successful OK CR LF If failure ERROR CR LF AT W CR Save configuration ...

Page 166: ...if the Serial Console Server connected to a particular router has an IP address of 192 168 1 180 you would log into your router s setup program and access the Port Forwarding sometimes referred to as Virtual Server configuration page You would then specify 192 168 1 180 for the IP address and the port number you want opened for it 9000 for internet access for example Since configuration setup can ...

Page 167: ...rn all settings to their defaults do the following 1 Power off the Serial Console Server and remove its housing 2 Use a jumper cap to short the mainboard jumper labeled J15 SN0132 0148 or J17 SN9108 9116 0108A 0116A 3 Power on the Serial Console Server 4 When the LEDs flash power off the Serial Console Server 5 Remove the jumper cap from J15 SN0132 0148 or J17 SN9108 9116 0108A 0116A 6 Close the h...

Page 168: ...ler The tables on the following pages describe the available adapter configurations SA0141 RJ45 F to DB9 F Black Connector DTE to DTE SA0142 RJ45 F to DB9 M Black Connector DTE to DCE RJ45 Pins 8 Computer DB9 RTS 1 8 DTR 2 6 1 TXD 3 2 CTS 4 7 GND 5 5 RXD 6 3 DSR 7 8 4 9 NC not used RJ45 Pins 8 Modem Device DB9 RTS 1 7 DTR 2 4 TXD 3 3 CTS 4 8 GND 5 5 RXD 6 2 DCD 7 1 DSR 8 6 9 NC not used ...

Page 169: ...144 RJ45 F to DB25 M Black Connector DTE to DCE RJ45 Pins 8 Computer DB25 RTS 1 5 DTR 2 6 8 TXD 3 3 CTS 4 4 GND 5 7 RXD 6 2 DSR 7 8 20 Other pins not used RJ45 Pins 8 Modem Device DB25 RTS 1 4 DTR 2 20 TXD 3 2 CTS 4 5 GND 5 7 RXD 6 3 DCD 7 8 DSR 8 6 Other pins not used ...

Page 170: ...ector DTE to DTE SA0146 RJ45 F to DB9 F Blue Connector DTE to DCE RJ45 Pins 8 Computer DB9 RTS 1 8 DTR 2 6 1 TXD 3 2 CTS 4 7 GND 5 5 RXD 6 3 DSR 7 8 4 9 NC not used RJ45 Pins 8 Modem Device DB9 RTS 1 7 DTR 2 4 TXD 3 3 CTS 4 8 GND 5 5 RXD 6 2 DCD 7 1 DSR 8 6 9 NC not used ...

Page 171: ...148 RJ45 F to DB25 F Blue Connector DTE to DCE RJ45 Pins 8 Computer DB25 RTS 1 5 DTR 2 6 8 TXD 3 3 CTS 4 4 GND 5 7 RXD 6 2 DSR 7 8 20 Other pins not used RJ45 Pins 8 Modem Device DB25 RTS 1 4 DTR 2 20 TXD 3 2 CTS 4 5 GND 5 7 RXD 6 3 DCD 7 8 DSR 8 6 Other pins not used ...

Page 172: ...nection to improper equipment or attempted repair by anyone other than ALTUSEN This warranty does not cover products sold AS IS or WITH FAULTS IN NO EVENT SHALL ALTUSEN S LIABILITY EXCEED THE PRICE PAID FOR THE PRODUCT FURTHER ALTUSEN SHALL NOT BE RESPONSIBLE FOR DIRECT INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT ITS ACCOMPANYING SOFTWARE OR ITS DOCUM...

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