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ATEN CN8000 User Manual Download Page 10

CN8000 User Manual

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Troubleshooting  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179

General Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Java. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Sun Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Mac Systems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
The Log Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183

Additional Mouse Synchronization Procedures  . . . . . . . . . . . . . . . . . . . 184

Windows:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
Sun / Linux  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185

Supported KVM Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Virtual Media Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186

WinClient ActiveX Viewer / WinClient AP . . . . . . . . . . . . . . . . . . . . . 186
Java Applet Viewer / Java Client AP. . . . . . . . . . . . . . . . . . . . . . . . . 186

Administrator Login Failure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
About SPHD Connectors  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Limited Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189

Summary of Contents for CN8000

Page 1: ...KVM On the NETTM CN8000 User Manual www aten com...

Page 2: ...the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be r...

Page 3: ...ive following their purchase the buyer and not the manufacturer its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resu...

Page 4: ...ual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the unit and or any of the devices connected to it Features may have been added to the CN8000 sin...

Page 5: ...oduction Overview 1 Features and Benefits 3 System Requirements 6 Remote User Computers 6 Servers 6 Cables 7 Video 8 Operating Systems 8 Browsers 9 Components 10 Front View 10 Rear View 11 Custom KVM...

Page 6: ...ate 40 Finishing Up 40 ANMS Event Destination 41 SMTP Settings 41 Log Server 42 SNMP Server 42 Syslog Server 43 ANMS Authentication 44 Disable Local Authentication 44 RADIUS Settings 44 CC Management...

Page 7: ...89 Message Display Panel 90 Compose Panel 90 User List Panel 90 Virtual Media 91 Virtual Media Icons 91 Virtual Media Redirection 91 Zoom 95 The On Screen Keyboard 96 Mouse Pointer Type 98 Mouse DynaS...

Page 8: ...27 The Windows Client AP 127 Installation 127 Starting Up 128 The Windows Client Connection Screen 129 Logging In 130 The Administrator Utility 132 The Java Client AP 133 Starting Up 133 The Java Clie...

Page 9: ...4 International 164 North America 164 IP Address Determination 165 First Time Browser Login 165 IP Installer 165 Network Device IP Installer 166 Device List 166 Protocol 166 Network Adapter 166 Set IP...

Page 10: ...Log Server 183 Additional Mouse Synchronization Procedures 184 Windows 184 Sun Linux 185 Supported KVM Switches 186 Virtual Media Support 186 WinClient ActiveX Viewer WinClient AP 186 Java Applet View...

Page 11: ...procedures that are employed to configure the CN8000 s working environment as well as how to operate the CN8000 from the local console Chapter 5 The WinClient Viewer explains how to connect to the CN8...

Page 12: ...need to be chorded they appear together in the same bracket with a plus sign between them Ctrl Alt 1 Numbered lists represent procedures with sequential steps Bullet lists provide information but do...

Page 13: ...custom KVM cables User s Point of View Local client users We refer to a user as a Local client user when we think of him as sitting at his computer performing operations on the servers connected to th...

Page 14: ...all ATEN products and how they can help you connect without limits visit ATEN on the Web or contact an ATEN Authorized Reseller Visit ATEN on the Web for a list of locations and telephone numbers Int...

Page 15: ...protocol the server or KVM switch it is connected to can be accessed from any computer on the Net whether that computer is located down the hall down the street or half way around the world Operators...

Page 16: ...ilable for browser access while Windows Client AP and Java Client AP programs are provided for non browser GUI access They allow IP connection and login from anywhere on the net Inclusion of a Java ba...

Page 17: ...ser s monitor display size Virtual Media USB 1 1 and 2 0 devices Floppy drives CDROMs Flash drives etc folders and image files on a user s local system appear and act as if they were installed on the...

Page 18: ...chnologies such as secure 128 bit SSL Supports SSL 128 bit data encryption and RSA 1024 bit certificates for secure users logging in from a browser Flexible encryption design allows users to choose an...

Page 19: ...use DynaSync provides automatic locked in synching of the remote and local mouse pointers eliminating the need to constantly resync the two movements Your local console mouse movement becomes the remo...

Page 20: ...For the Java Client AP the latest version of Sun s Java Runtime Environment JRE must be installed and at least 55 MB of memory must be available after installation For the browser based WinClient Vie...

Page 21: ...sole is provided with this package Note This cable set has been designed to operate with either PS 2 or USB consoles A USB 2 0 cable for use with the Virtual Media function see Virtual Media Port page...

Page 22: ...servers that connect to the CN8000 are shown in the table below Resolution Refresh Rates 640 x 480 60 72 75 85 90 100 120 720 x 400 70 800 x 600 56 60 72 75 85 90 100 120 1024 x 768 60 70 75 85 90 10...

Page 23: ...hat log into the CN8000 include the following See Mac Systems page 183 for further information regarding Safari Browser Version IE 6 and higher Firefox 1 5 and higher Mozilla 1 7 and higher Safari 2 0...

Page 24: ...tch while powering on the switch returns the CN8000 to its factory default firmware level This operation should only be performed in the event of a firmware upgrade failure that results in the device...

Page 25: ...as over the Net The cable for the local console keyboard monitor and mouse plugs in here The console can use either a PS 2 or USB keyboard and mouse Each connector is color coded and marked with an ap...

Page 26: ...Mode page 98 for details Custom Console Cable Note You can use any combination of keyboard and mouse connections For example you can use a PS 2 keyboard with a USB mouse No Description 1 For use with...

Page 27: ...the screws provided with the rack mount kit screw the mounting bracket into the CN8000 as shown in the diagram below 1 Important safety information regarding the placement of this device is provided...

Page 28: ...your rack DIN Rail Mounting To mount the CN8000 on a DIN rail 1 Screw the mounting bracket to the back of the CN8000 as described in steps 1 and 2 of the wall mounting procedure 2 Use the larger scre...

Page 29: ...diagram shows a connection to a KVM switch with PS 2 mouse and keyboard ports using a PS 2 KVM cable set The CN8000 can also connect to a server or KVM switch that uses a USB connection by using a USB...

Page 30: ...port 7 Plug the power adapter cable into the CN8000 s power jack then plug the power adapter into an AC power source This completes the hardware installation and you are ready to start up Note When s...

Page 31: ...2 Hardware Setup 17 2A 1 CL5708 CL5716 CS1708A CL1716A 2B CN8000...

Page 32: ...CN8000 User Manual 18 This Page Intentionally Left Blank...

Page 33: ...ccess in the browser s URL location bar Note 1 For security purposes a login string may have been set by the administrator If so you must include a forward slash and the login string along with the IP...

Page 34: ...ive yourself a unique Username and Password see User Management page 30 2 If you supplied an invalid login the authentication routine will return this message Invalid Username or Password Please try a...

Page 35: ...fixed IP address select the Set IP address manually radio button and fill in the IP address Subnet Mask and Default Gateway Note 1 If you choose Obtain IP address automatically when the switch starts...

Page 36: ...er address automatically radio button To specify a fixed address select the Set DNS server address manually radio button and fill in the required information Note Specifying at the alternate DNS Serve...

Page 37: ...erver access Auto Detect will select the appropriate viewer based on the web browser used WinClient for Windows Internet Explorer Java Client for other web browsers Firefox etc Java will open the Java...

Page 38: ...CN8000 User Manual 24 11 After you have successfully logged in the CN8000 Main Screen appears...

Page 39: ...references that relate to the various options A lower bar provides two icons allowing you to Logout or launch the Viewer The next page provides a basic overview of each submenu Interactive Display Pan...

Page 40: ...for the CN8000 Customization Customize the CN8000 system settings Preferences User Preferences Set the current users default settings and password Log View event information logged for the CN8000 Remo...

Page 41: ...ou are logged in with IE as your browser and you chose Auto as your Default Viewer a WinClient Viewer application will open your remote server session If you are logging in with IE as your browser and...

Page 42: ...CN8000 User Manual 28 This Page Intentionally Left Blank...

Page 43: ...scusses each of them in turn Note 1 As you make your configuration changes in each section click Apply to save them 2 Some configuration changes only take effect after the CN8000 is reset When those c...

Page 44: ...user profile select it from the names displayed in the left panel and click Remove The user s name is removed from the panel To modify a user profile first select it from the list in the left panel c...

Page 45: ...item to grant withhold access to that aspect of the CN8000 s operation Win Client Checking Win Client allows a user to access the CN8000 via the Windows Client software Java Client Checking Java Clie...

Page 46: ...ient IP heading refers to the IP address that the user has logged in from The Service heading refers to the means the user employed to connect to the CN8000 Browser WinClient AP JavaClient AP etc The...

Page 47: ...to the directory that the new firmware file is in and select the file 4 Click Upgrade Firmware If Check Firmware Version is enabled when you perform an upgrade the current firmware level is compared w...

Page 48: ...s with the file 2 Click Backup 3 When the browser asks what you want to do with the file select Save then save it in a convenient location Note The CN8000 saves all its backup files as CN8000BKUP conf...

Page 49: ...original name 3 Select which parts of the backup you wish to restore Select the All radio button to restore both User Account and all Configuration information Select the User Account radio button to...

Page 50: ...CN8000 each one can be given a name To assign a name for the CN8000 key in one of your choosing here 50 characters max then click Apply MAC Address The CN8000 s MAC Address is displayed here Firmware...

Page 51: ...sses Click one of the radio buttons to select Enabled View Only or Disable for the IP Installer utility See page 165 for IP Installer details Note 1 If you select View Only you will be able to see the...

Page 52: ...e for each one 3 If port numbers are not set to the default value any user trying to access the CN8000 from a Windows Client AP Java Client AP third party SSH or Telnet viewer or via web browser will...

Page 53: ...h starts up it waits to get its IP address from the DHCP server If it hasn t obtained the address after one minute it automatically reverts to its factory default IP address 192 168 0 60 2 If the CN80...

Page 54: ...service 5 In the DDNS Retry Time field key in how many hours the CN8000 waits before it tries to reconnect to the DDNS server when the CN8000 fails to connect Network Transfer Rate This setting allow...

Page 55: ...our server requires authentication put a check in the Server requires authentication checkbox and key in the appropriate account information in the Account Name and Password fields 3 Key in the email...

Page 56: ...Server runs on in the MAC address field Specify the port used by the computer that the Log Server runs on to listen for log details in the Service Port field The valid port range is 1 65535 The defaul...

Page 57: ...er To record all the events that take place on the CN8000 and write them to a Syslog server do the following 1 Check Enable 2 Key in the Server IP address and Service Port number of the Syslog server...

Page 58: ...P LDAPS MS Active Directory RADIUS or CC Management authentication RADIUS Settings To allow authentication and authorization for the CN8000 through a RADIUS server do the following 1 Check Enable 2 Fi...

Page 59: ...formation via the user s browser v Limits the user s access to only viewing the video display s Allows the user to use the Virtual Media function in Read Only mode m Allows the user to use the Virtual...

Page 60: ...he box the result the server returns indicates whether the user that is logging in belongs to the CN8000 Admin Group If the result is yes the user has full access rights if the result is no the user o...

Page 61: ...horization is not checked this field must include the entry where the CN8000 Admin Group is created Consult the LDAP LDAPS administrator to ascertain the appropriate value Admin Group Key in the Group...

Page 62: ...f the computers attempting to connect A maximum of 100 IP filters and 100 MAC filters are allowed To enable IP and or MAC filtering Click to put a check mark in the IP Filter Enable and or MAC Filter...

Page 63: ...addresses you want to filter To add a MAC filter do the following 1 Click Add A dialog box similar to the one below appears 2 Specify the MAC address in the dialog box then click OK 3 Repeat these ste...

Page 64: ...the Administrator specify a login string that users must include in addition to the IP address when they access the CN8000 with a browser For example 192 168 0 126 CN8000 The following characters are...

Page 65: ...ters required for a password Acceptable values are from 0 16 A setting of 0 means that no password is required and users can login with only a Username The default is 6 Password Must Contain At Least...

Page 66: ...log in attempts that are permitted from a remote computer The default is 5 times Timeout Sets the amount of time a remote computer must wait before attempting to log in again after it has exceeded the...

Page 67: ...rtual Media The CN8000 s Virtual Media feature allows a drive folder image file removable disk or smart card reader on a user s system to appear and act as if it were installed on the remote server Re...

Page 68: ...ority CA signed certificate Generating a Self Signed Certificate If you wish to create your own self signed certificate a free utility openssl exe is available for download over the web See Self Signe...

Page 69: ...istrator access to the CN8000 simply by entering the correct IP address in their browser Note Enabling this setting creates an extremely dangerous result as far as security goes and should only be use...

Page 70: ...the radio buttons to access each page An explanation of the parameters and how to set them are given in the sections that follow Note Only one of these functions can be active at a time Selecting one...

Page 71: ...ices are 1 and 2 Default is 1 which is the default for the majority of serial devices Flow Control This allows you to choose how the data flow will be controlled Choices are None Hardware RTS CTS and...

Page 72: ...ally enables Dial In operation See PPP Modem Operation page 172 for set up and operation details 2 For the modem session the CN8000 has an IP address of 192 168 192 1 the user side has an IP address o...

Page 73: ...e CN8000 dials back to doesn t have to be fixed It can dial back to any modem that is convenient for the user as follows 1 Key the password that the users must specify in the Pass word field 2 When co...

Page 74: ...ork recovery the PPP connection to the ISP will last until the network comes back up or the CN8000 reconnects to it If you choose PPP online time the connection to the ISP will terminate after the amo...

Page 75: ...ers according to the information below Time Zone To establish the time zone that the CN8000 is located in drop down the Time Zone list and choose the city that most closely corresponds to where it is...

Page 76: ...Drop down the time server list to select your preferred time server or Check the Preferred custom server IP checkbox and key in the IP address of the time server of your choice 3 If you want to config...

Page 77: ...cal Remote Share Mode Login failure and Reset parameters An explanation of the Customization parameters is given in the table below Parameter Explanation Client Timeout Control If there is no user inp...

Page 78: ...freshed from the control panel using the Video AutoSync icon See Control Panel Functions page 74 USB IO Settings OS Specifies the operating system that the server on the connected port is using Choice...

Page 79: ...an take advantage of the Message Board which allows a user to take control of the keyboard and mouse or keyboard mouse and video of a Share port see The Message Board page 89 Reset Some configuration...

Page 80: ...page settings are explained in the following table Setting Function Viewer You can choose which viewer is used when accessing a server Auto Detect will select the appropriate viewer based on the web...

Page 81: ...ver page 119 To clear the log file click on the Clear Log icon at the lower right of the page Language Selects the language that the interface displays in Drop down the list to make your selection Sel...

Page 82: ...d a user has telnet access rights then the Open Telnet Client button will appear on the Remote Console page Click this button to launch the built in telnet client AP Open Power Management To configure...

Page 83: ...istration 69 2 Refer to ATEN s PN0108 User Manual or a compatible PON device s manual for details on editing the power management configuration screens About Click About to view the CN8000 s firmware...

Page 84: ...CN8000 User Manual 70 This Page Intentionally Left Blank...

Page 85: ...erences and clicking launch from the sidebar at which time the CN8000 WinClient application will install on your computer You can also use the WinClient Viewer to log in directly to the server from yo...

Page 86: ...ow drag the borders to resize the window or use the scrollbars to move around the screen You can switch between your local and remote programs with Alt Tab Note 1 Due to net lag there might be a sligh...

Page 87: ...he mouse pointer moves over the icons in the icon bar however the information in the text row changes to describe the icon s function In addition if a message from another user is entered in the messa...

Page 88: ...Macro and Advanced Hover your mouse over the categories to see the submenus Click the icon again to revert to the original Control Panel format Click to bring up the Macros dialog box see Macros page...

Page 89: ...6 for details Mouse Pointer Click to select the mouse pointer type Note This icon changes depending on which mouse pointer type is selected see Mouse Pointer Type page 98 for details Click to toggle A...

Page 90: ...03 for details Exit Click to exit the remote view and go back to the web browser Main Page These icons show the Num Lock Caps Lock and Scroll Lock status of the remote computer When the lock state is...

Page 91: ...hotkeys are shown to the right Use the checkbox to the left of an action s name to enable or disable its hotkey If you find the default Hotkey combinations inconvenient you can reconfigure them as fo...

Page 92: ...o sync This combination performs an auto sync operation It is equivalent to clicking the Video Autosync icon on the Control Panel The default keys are F6 F7 F8 Show Hide Local Cursor Toggles the displ...

Page 93: ...cros are used to perform specific actions on the remote server To create the macro do the following 1 Select the User Macros radio button then click Add 2 In the dialog box that comes up replace NewMa...

Page 94: ...es Clicking Cancel cancels all keystrokes When you have finished click Stop This is the equivalent of clicking Done in Step 5 Note 1 Case is not considered typing A or a has the same effect 2 When rec...

Page 95: ...os dialog box with the macro keys that you pressed displayed in the Macro column 6 If you want to change any of the keystrokes select the macro and click Edit This brings up a dialog box similar to th...

Page 96: ...Control the macro waits for the amount of time between key presses that you took when you created it Click on the arrow next to Play to make your choice If you click Play without opening the list the...

Page 97: ...ch your search string appear in the upper panel System Macros System Macros are used to create exit macros for when you close a session For example as an added measure of security you could create a m...

Page 98: ...t cannot be in the macro dialog box 3 Only the default keyboard characters may be used Alternate characters cannot be used For example if the keyboard is Traditional Chinese and default character is A...

Page 99: ...8000 System macros will only execute when the last user has logged out of the viewer see Exit Macro page 68 for details Note 1 Information about the Search function is given on page 83 2 Systems macro...

Page 100: ...the remote computer window by clicking the Arrow buttons Auto Sync Click Auto Sync to have the vertical and horizontal offset values of the remote screen detected and automatically synchronized with t...

Page 101: ...pending on the network bandwidth a high value may adversely effect response time Enable Refresh The CN8000 can redraw the screen every 1 to 99 seconds eliminating unwanted artifacts from the screen Se...

Page 102: ...st suitable one Click and drag the diagonal line at as many points as you wish to achieve the display output you desire Click Save As to save up to four user defined configurations derived from this m...

Page 103: ...py mode see Multiuser Mode page 64 you can use this button to occupy the KVM When you Occupy the KVM other users cannot see the video and cannot input keyboard or mouse data The button is shadowed whe...

Page 104: ...Panel The names of all the logged in users are listed in this panel Your name appears in blue other users names appear in black By default messages are posted to all users To post a message to one ind...

Page 105: ...whether the virtual media function is available or if a virtual media device has already been mounted on the remote server as shown in the table below Virtual Media Redirection To implement the virtua...

Page 106: ...vice you want to move then click the Up or Down Arrow button to promote or demote it in the list 4 Read refers to the redirected device being able to send data to the remote server Write refers to the...

Page 107: ...ystem Once mounted you can treat the virtual media as if they were really on the remote server drag and drop files to from them open files on the remote system for editing and save them to the redirec...

Page 108: ...w authentication to the remote server from the local client When a smart card reader is connected to the local client computer an entry for it appears when you bring up the Virtual Media dialog box an...

Page 109: ...at 75 50 Sizes and displays the remote view window at 50 25 Sizes and displays the remote view window at 25 1 1 Sizes and displays the remote view window at 100 The difference between this setting and...

Page 110: ...cal systems aren t the same you don t have to change the configuration settings for either system The user just has to bring up the on screen keyboard select the language used by the computer on the p...

Page 111: ...5 The WinClient Viewer 97 To display hide the expanded keyboard keys click the arrow to the right of the language list arrow...

Page 112: ...DynaSync provides automatic locked in synching of the remote and local mouse pointers eliminating the need to constantly resync the two movements The icon on the toolbar indicates the synchronization...

Page 113: ...ion instead of automatic DynaSync and the local mouse pointer goes out of sync with the remote system s mouse pointer there are a number of methods to bring them back into sync 1 Perform a video and m...

Page 114: ...ize Control Panel Allows you to select which icons display in the Control Panel Control Panel Style Enabling Transparent makes the Control Panel semi transparent so that you can see through it to the...

Page 115: ...of users logged into the CN8000 displays in the text row of the Control Panel See the Control Panel diagram on page 73 for an example Snapshot These settings let the user configure the CN8000 s screen...

Page 116: ...ing the Power Management icon brings up the power manager window allowing you to log in and configure devices connected to a PN0108 Power Over the NET device For information on configuring Power Over...

Page 117: ...ndow that allows you to configure the CN8000 via Viewer based GUI with the web browser administrative functionalities The sidebar menu items available on this page are based upon the user s permission...

Page 118: ...CN8000 User Manual 104 This Page Intentionally Left Blank...

Page 119: ...em Requirements page 6 for the required JRE version The JRE is available for free download from the Java web site http java com To run the JavaClient Viewer after you log in see Logging In page 19 Cli...

Page 120: ...he window drag the borders to resize the window or use the scrollbars to move around the screen You can switch between your local and remote programs with Alt Tab Note 1 Due to net lag there might be...

Page 121: ...r area and drag the panel to the new position By default the text row shows the video resolution of the remote display As the mouse pointer moves over the icons in the icon bar information will be dis...

Page 122: ...erform a quick Auto Sync see Video Settings page 113 for details Click to perform a video and mouse autosync operation It is the same as clicking the Auto sync button in the Video Options dialog box s...

Page 123: ...own list of User macros Access and run macros more conveniently rather than using the Macros dialog box see the Macros icon in the table above and the Macros section on page 111 Click to select whethe...

Page 124: ...is bright green and the lock hasp is closed When the lock state is Off the LED is dull green and the lock hasp is open Click on the icon to toggle the status Note When you first connect the LED displ...

Page 125: ...in the following sections Hotkeys Various actions related to manipulating the remote server can be accomplished with hotkeys Selecting the Hotkeys radio button lets you configure which hotkeys perform...

Page 126: ...for details System Macros System Macros are used to create exit macros for when you close a session For example as an added measure of security you could create a macro that sends the Winkey L combin...

Page 127: ...ration is the same under the JavaClient as it is under the WinClient See Search page 83 for details Video Settings The Video settings dialog box allows you to adjust the placement and picture quality...

Page 128: ...when Chat is disabled The icon displays next to the user s name in the User List panel when he has disabled Chat Occupy Release Keyboard Video Mouse When you Occupy the KVM other users cannot see the...

Page 129: ...ame to indicate so If a user has occupied the KVM or the KM the corresponding icon displays before the user s name to indicate so Key in the messages that you want to post to the board in the Compose...

Page 130: ...al Media page 91 for details Note Only the ISO File and Folder virtual media functions are supported with the Java Viewer Zoom The Zoom icon controls the zoom factor for the remote view window Setting...

Page 131: ...up the on screen keyboard On Screen Keyboard operation is the same under the JavaClient as it is under the WinClient See The On Screen Keyboard page 96 for details Mouse Pointer Type The CN8000 offer...

Page 132: ...icking the Control Panel icon brings up a dialog box that allows you to configure the items that appear on the Control Panel as well as its graphical settings Control Panel Configuration is almost the...

Page 133: ...all and configure the Log Server Installation 1 With Windows running put the CN8000 software CD that came with this product into the CD DVD drive 2 Navigate to the Log Server AP Installer folder on th...

Page 134: ...MS Event Destination settings see Log Server page 42 for details 2 The Log Server requires the Microsoft Jet OLEDB 4 0 driver See The Log Server program does not run page 183 if the program doesn t st...

Page 135: ...nfigure menu contains three items Add Edit and Delete They are used to add new CN8000 units to the CN8000 List edit the information for units already on the list or delete CN8000 units from the list T...

Page 136: ...ther be the IP address of the CN8000 or its DNS name if the network administrator has assigned it a DNS name Key in the value specified for the CN8000 in the ANMS settings see ANMS Event Destination p...

Page 137: ...more than one unit for the search If no units are selected the search is performed on all of them Priority List Sets the level for how detailed the search results display should be Least is the most g...

Page 138: ...ct if the previous attempt to connect failed When you click this item a dialog box similar to the one below appears Key in the number of seconds then click OK to finish Help From the Help Menu click C...

Page 139: ...panels The upper List panel lists the CN8000 units that have been selected for the Log Server to track see Configure page 121 The lower Event panel displays the log events for the currently selected...

Page 140: ...s checked the Log Server will still record its log events Address This is the IP Address or DNS name that was given to the CN8000 when it was added to the Log Server see Configure page 121 Port This i...

Page 141: ...llation To install the stand alone Windows Client program do the following 1 Copy CN8000winclient exe from the software CD to a convenient location on your hard disk 2 Run the program and follow along...

Page 142: ...a dialog box appears requesting you to input your serial number The serial number can be found on the CN8000 s CD case Key in the serial number 5 characters per box then click OK to bring up the CN80...

Page 143: ...when you want to connect to a CN8000 at a remote location If the IP address that appears isn t the one you want or if there is no entry at all key in the IP address you want Next key in the Port numb...

Page 144: ...fault Username is administrator the default Password is password For security we strongly recommend that you change these to something unique see User Management page 30 for details After you have suc...

Page 145: ...t Viewer for operation details Change Password Allows users to change their passwords without administrator intervention Refer to Chapter 5 The WinClient Viewer for operation details Exit Macro Exit M...

Page 146: ...AP based GUI with the web browser administrative functionalities The Admin Utility is the same as a web browser session and appears with menu options that depend on the permissions set for the user t...

Page 147: ...location on your hard disk then double click its icon or key in the full path to the program on the command line to bring up the Java Client Connection screen Note If this is the first time that you...

Page 148: ...00 User Manual 134 The Java Client Connection Screen To connect to the CN8000 1 Key in its IP address in the Server field 2 If the port number shown isn t correct key in the correct number 3 Click Con...

Page 149: ...y recommend that you change these to something unique see User Management page 30 for details After you have successfully logged in the Connection screen reappears this time with 5 active buttons Thes...

Page 150: ...CN8000 User Manual 136 This Page Intentionally Left Blank...

Page 151: ...thenticity of the person logging in authorization refers to assigning permission to use the device s various functions In order to configure the LDAP server you will have to complete the following pro...

Page 152: ...n the screen you are in open the File menu and click Save 7 For Save in specify the C Windows system32 directory 8 For File name key in schmmgmt msc 9 Click Save to complete the procedure Create a Sta...

Page 153: ...rights where authentication takes place on the LDAP server but authorization is via the CN8000 s user database Editing Active Directory users with the Type 1 schema is described on page 142 editing Ac...

Page 154: ...ing the Object Class With the New Attribute To extend the object class with the new attribute do the following 1 Open the Control Panel Administrative Tools Active Directory Schema 2 In the left panel...

Page 155: ...9 LDAP Server Configuration 141 4 Select Properties the person Properties dialog box comes up with the General page displayed Click the Attributes tab 5 On the Attributes page click Add...

Page 156: ...Editing Active Directory Users Type 1 For Type 1 users both authentication and authorization parameter settings are supported on the LDAP server To edit a Type 1 Active Directory user do the following...

Page 157: ...guration 143 3 Locate the user you wish to edit Our example uses jason 4 Right click on the user s name and select properties 5 On the Attribute Editor page of the dialog box that appears select permi...

Page 158: ...CN8000 User Manual 144 6 Click Edit to bring up the String Attribute Editor 7 Key in the desired CN8000 permission attribute values see The Permission Attribute Value page 146 for details For example...

Page 159: ...ou return to the Attribute Editor page the permission entry now reflects the new permissions a Click Apply to save the change and complete the procedure b Repeat the Editing Active Directory Users pro...

Page 160: ...o spaces before or after the comma If a user has access rights to more than one CN8000 each permission segment is separated by a semicolon There are no spaces before or after the semicolon Permission...

Page 161: ...er User3 v l 10 0 0 164 p j 1 User has View Only and Log Informa tion rights on all CN8000 units admin istered by the LDAP server except for the one with an IP address of 10 0 0 164 2 User has PON and...

Page 162: ...ng 1 Follow Steps 1 6 of Editing a Type 1 user beginning on page 142 2 In the String Attribute Editor key in the values shown in the screenshot below Note Where user represents the Username of a CN800...

Page 163: ...Windows version can be downloaded from http download bergmans us openldap openldap 2 2 29 openldap 2 2 29 db 4 3 29 openssl 0 9 8a win32_Setup exe OpenLDAP Server Installation After downloading the pr...

Page 164: ...command line arguments Choose the database type The default is bdb Berkeley DB Specify the server suffix All entries in the directory will have this suffix which represents the root of the directory...

Page 165: ...ommand line slapd supports a number of command line options the most important option is the d switch that triggers debug information For example a command of slapd d 256 would start OpenLDAP with a d...

Page 166: ...ort additional syntaxes matching rules attribute types and object classes In the case of the CN8000 the CN8000User class and the permission attribute are extended to define a new schema The extended s...

Page 167: ...ory stores information in a tree structure known as the Directory Information Tree DIT The nodes in the tree are directory entries and each entry contains information in attribute value form An exampl...

Page 168: ...to RFC 2849 The figure below illustrates an LDIF file that creates the DIT for the CN8000 directory tree shown in the figure above Note The example above shows the permissions for a Type 1 Schema For...

Page 169: ...9 LDAP Server Configuration 155 The following figure illustrates an LDIF file that defines the OpenLDAP group for the CN8000 Continues on next page...

Page 170: ...e e g cn8000 schema in the OpenLDAP schema directory 2 Add the new schema to the slapd conf file as shown in the figure below 3 Restart the LDAP server 4 Write the LDIF file and create the database en...

Page 171: ...Never spill liquid of any kind on the device Unplug the device from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning The device should be operated fr...

Page 172: ...wer supplies Never push objects of any kind into or through cabinet slots They may touch dangerous voltage points or short out parts resulting in a risk of fire or electrical shock Do not attempt to s...

Page 173: ...r out of a rack the slide rails can pinch your fingers After a device is inserted into the rack carefully extend the rail into a locking position and then slide the device into the rack Do not overloa...

Page 174: ...de ventilation se trouveraient bloqu es De m me l unit ne doit pas tre plac e dans un meuble ferm moins qu une ventilation adapt e ne soit assur e Ne renversez jamais de liquides de quelque sorte que...

Page 175: ...syst me et les c bles d alimentation avec pr caution veillez ce que rien ne repose sur aucun des c bles Lors du branchement ou du d branchement des blocs d alimentation permettant la connexion chaud...

Page 176: ...ionne pas normalement bien que les instructions d utilisation soient respect es N utilisez que les commandes qui sont abord es dans le mode d emploi Le r glage incorrect d autres commandes peut tre l...

Page 177: ...dans les rails Une fois qu une unit a t ins r e dans le b ti tendez avec pr caution le rail dans une position de verrouillage puis faites glisser l unit dans le b ti Ne surchargez pas le circuit de l...

Page 178: ...forehand Product model number serial number and date of purchase Your computer configuration including operating system revision level expansion cards and software Any error messages displayed at the...

Page 179: ...address is when you login from a browser for the first time and use the Easy Installation Wizard Refer to Logging In page 19 see step 5 for details on the procedure involved IP Installer The IP Instal...

Page 180: ...n box to select the type of protocol IPv4 or IPv6 you are using for the network adapters on your LAN Network Adapter The Network Adapter selection box located just below the Device List pertains to co...

Page 181: ...192 168 0 60 in your browser and you will be able to connect 3 Assign a fixed IP address for the CN8000 that is suitable for the network segment that it resides on 4 After you log out reset your clie...

Page 182: ...he IPv6 address is you can use it when logging in from a browser or the Win and Java Client AP programs For example If you are logging in from a browser you would key in http fe80 2001 74ff fe6e 59 5...

Page 183: ...01 74ff fe6e 59 As above the address is displayed at the bottom of the Basic Settings page Once you have determined what the IPv6 address is you can use it when logging in from a browser or the Win an...

Page 184: ...the CN8000 connected to a particular router has an IP address of 192 168 1 180 you would log into your router s setup program and access the Port Forwarding sometimes referred to as Virtual Server con...

Page 185: ...e first key Ctrl then press and release the activation key PC Keyboard Sun Keyboard PC Keyboard Mac Keyboard Ctrl T Stop Shift Shift Ctrl F2 Again Ctrl Ctrl Ctrl F3 Props Ctrl F4 Undo Ctrl 1 Ctrl F5 F...

Page 186: ...rogram to dial into the CN8000 s modem Note 1 If you don t know the CN8000 modem s serial parameters get them from the CN8000 administrator 2 An example of setting up a modem terminal program under Wi...

Page 187: ...ialog box key in a name for the connection for example TPE CN8000 01 then click Next 6 In the Connection Availability dialog box you can select either Anyone s use or My use only depending on your pre...

Page 188: ...rtificate s name is not found on Microsoft s list of Trusted Authorities You have two options 1 you can ignore the warning and click Yes to go on or 2 you can install the certificate and have it be re...

Page 189: ...te Information dialog box appears Note There is a red and white X logo over the certificate to indicate that it is not trusted 10 Click Install Certificate 11 Follow the Installation Wizard to complet...

Page 190: ...e the installation then click OK to close the dialog box Certificate Trusted The certificate is now trusted When you click View Certificate you can see that the red and white X logo is no longer prese...

Page 191: ...urs You can click Yes to go on or you can disable mismatch checking To disable mismatch checking do the following 1 After the page you are logging in to comes up open the browser s Tools menu Select I...

Page 192: ...al To avoid having to input information during key generation the following additional parameters can be used C ST L O OU CN emailAddress Examples openssl req new newkey rsa 1024 days 3653 nodes x509...

Page 193: ...approximately 5 minutes for normal operations to resume or you can reset the CN8000 to get it going right away see Firmware Upgrade Reset Switch page 10 point 1 I can t access my PN9108 when I click t...

Page 194: ...6 to sync the local and remote monitors 3 If that doesn t resolve the problem use the Adjust Mouse feature see Adjust mouse page 78 to bring the pointers back in step 4 If the above fails to resolve t...

Page 195: ...rsion because it is so new Try using a Java version that is one or two updates earlier than the latest one Java Applet performance deteriorates Exit the program and start again National language chara...

Page 196: ...Video display problems with 13W3 interface systems e g Sun Ultra servers The display resolution should be set to 1024 x 768 Under Text Mode 1 Go to OK mode and issue the following com mands setenv ou...

Page 197: ...open it Don t use the Snapshot feature in the future To use the Snapshot feature with Safari upgrade to Mac OS 10 4 11 and Safari 3 0 4 Problem Resolution The Log Server program does not run The Log S...

Page 198: ...use the generic mouse driver supplied with the MS operating system If you have a third party driver installed such as one supplied by the mouse manufacturer you must remove it 1 Windows 2000 a Open th...

Page 199: ...n 3 Windows ME Set the mouse speed to the middle position disable mouse acceleration click Advanced to get the dialog box for this 4 Windows NT Windows 98 Windows 95 Set the mouse speed to the slowest...

Page 200: ...ctiveX Viewer WinClient AP IDE CDROM DVD ROM Drives Read Only IDE Hard Drives Read Only USB CDROM DVD ROM Drives Read Only USB Hard Drives Read Write USB Flash Drives Read Write USB Floppy Drives Read...

Page 201: ...he login information To clear the login information do the following 1 Power off the CN8000 and remove its housing 2 Use a jumper cap to short the jumper on the mainboard labeled J6 3 Power on the swi...

Page 202: ...rtual Media 1 x USB Mini B Female Black Switches Reset 1 x Semi recessed pushbutton LEDs Power 1 Orange Link 1 Green 10 100 Mbps 1 Orange Green Emulation Keyboard Mouse USB PS 2 Video 1600 x 1200 60 H...

Page 203: ...ducts sold AS IS or WITH FAULTS IN NO EVENT SHALL ALTUSEN S LIABILITY EXCEED THE PRICE PAID FOR THE PRODUCT FURTHER ALTUSEN SHALL NOT BE RESPONSIBLE FOR DIRECT INDIRECT SPECIAL INCIDENTAL OR CONSEQUEN...

Page 204: ...CN8000 User Manual 190 This Page Intentionally Left Blank...

Page 205: ...t 47 CN8000 Front view 10 Rear view 11 Configuration backup 34 restore 34 Console cable 12 Console Management OOBC 58 serial console 56 Control Panel Functions 74 108 JavaClient 107 WinClient 73 Corru...

Page 206: ...k Panel 126 Log server 42 Logging in AP program 130 135 Browser 19 Login Invalid login 20 Login Failures 52 Login String 50 M MAC Address 36 Mac Keyboard Emulation 171 Macros 111 JavaClient 111 Search...

Page 207: ...es 178 Serial Console 56 Serial number 133 serial number 128 Sessions 32 SJ T 11364 2006 ii SMTP Settings 41 SNMP Server 42 Sun Keyboard Emulation 171 Sun Systems Troubleshooting 182 Supported KVM Swi...

Page 208: ...ser Manual 194 Windows Client 86 Virtual Media JavaClient 116 WinClient 91 Virtual Media Support 186 W WinClient Viewer 71 Windows Client Installation 127 Message Board 89 Starting up 71 Windows Clien...

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