AT&T MERLIN PIus, Installer'S Manual, Page: 9 / 57

Overview
KEY FEATURES
The MERLIN
®
Attendant answers incoming calls on
designated lines with a prerecorded message and directs
callers to the appropriate extension in the MERLIN Plus
Communications System Release 1 or 2. This equipment
c a n :
•
reduce the workload of the receptionist
•
insure incoming calls are are answered during peak calling
periods
•
answer incoming calls after business hours and on
holidays and weekends
CAUTION: The MERLIN Attendant operates onIy with
the MERLIN Plus Release 1 or Release 2 system and a
Basic Telephone and Modem Interface (2301-BTI)
connected to a MERLIN Plus system station module.
Some of the key features of the MERLIN Attendant are:
•
•
•
Security Code
An authorized caller code that must be entered before
changing any programmable features to protect
recorded announcements and other programming from
being changed by unauthorized personnel.
Remote Programmability
Features, including recorded announcements, can be
programmed from a Touch-Tone phone either on-site
or from a remote location.
Day/Night/Hold Announcements
Specific greetings can be played to callers in response
to the time of day or the status of the call.
Overview 1 - 1