AT&T MERLIN PIus, Installer'S Manual, Page: 42 / 57

Testing
Once you have installed and programmed the
MERLIN Attendant, you should dial the MERLIN
Attendant from a multi-line Touch-Tone phone and
perform the following tests:
TESTING ROUTES Use this procedure to test the customer’s routes:
1
2
3
4
Dial the first route number.
Use the customer’s route plan to verify that the correct
extension rings. Do not pick up the call.
Make sure the unanswered call is routed to the
MERLIN Attendant.
Repeat this procedure for each of the routes.
TESTING EXTENSION
Use this procedure if the customer allows callers to enter
NUMBERS individual extension numbers:
1 Dial a valid extension number. Do not pick up the call.
2 Make sure the call is directed to the proper extension.
3 Dial an invalid extension number.
4 Make sure the call is directed to the station whose first
digit is part of the routing plan.
Testing 3 - 1