About This Guide
The MERLIN LEGEND
TM
Communications System supports
the use of calling groups to distribute a high volume of
incoming calls. A calling group consists of a number of
people (referred to as agents) who perform a similar job, such
as sales or customer service. This guide is for the supervisor
of a calling group.
a supervisor or agent and explains how these telephones are
programmed and used.
It describes the telephones used by either
For information on standard features available on your
telephone, or for instructions and codes specific to your
company, see your system manager. He or she is a co-worker
responsible for managing the system.
About This Guide
1
Summary of Contents for Merlin Legend BIS22
Page 6: ...Contents A Calling Group Feature Codes A 1 B Programming Codes B 1 iv Contents ...
Page 19: ...About Your Calling Group Supervisor Telephones BIS 22D Telephone BIS 22D Telephone 2 3 ...
Page 20: ...About Your Calling Group Supervisor Telephones BIS 34D Telephone BISs 34D Telephone 2 4 ...
Page 22: ...About Your Calling Group Supervisor Telephones MLX 28D Telephone 2 6 MLX 28D Telephone ...
