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Calling Group Supervisor Activities
Entering and Exiting
Supervisor Mode
Your telephone can operate as either a supervisor telephone
or a normal telephone.
In the supervisor mode, the lights next to each Agent button
show agent status (available or unavailable) so you know who
is available for incoming calls. When your telephone is in the
normal mode, these lights show whether or not agents are
using their telephones.
In the supervisor mode, you can use the Agent Status
buttons to change the status of agent phones. In normal
mode, you cannot change agent status.
Unless you are a backup calling group supervisor, you should
always leave your telephone in supervisor mode to avoid a
slight delay when switching modes.
If the system loses power while your telephone is in
supervisor mode, it automatically returns to supervisor mode
when the system starts up.
4-2
Entering and Exiting Supervisor Mode
Summary of Contents for Merlin Legend BIS22
Page 6: ...Contents A Calling Group Feature Codes A 1 B Programming Codes B 1 iv Contents ...
Page 19: ...About Your Calling Group Supervisor Telephones BIS 22D Telephone BIS 22D Telephone 2 3 ...
Page 20: ...About Your Calling Group Supervisor Telephones BIS 34D Telephone BISs 34D Telephone 2 4 ...
Page 22: ...About Your Calling Group Supervisor Telephones MLX 28D Telephone 2 6 MLX 28D Telephone ...