Handset Problems (continued)
Symptom
While talking and waking,
the handset beeps and
RANGE flashes in the
handset display. You keep
walking away from the
handset’s matching radio
module, the display goes
blank, and your call
appears to be discon-
nected.
After placing a call on
Hold, you walk away from
the handset’s matching
radio module. Your
handset beeps, the
handset display flashes
RANGE, and your call
appears to be discon-
nected.
Handset display beeps
and shows RANGE in
an area where the
handset used to work
well.
Range for calls is lower
than expected.
Battery Problems
Possible Causes
Possible Solutions
You are out of range of the
radio module. YOUR
CALL HAS NOT BEEN
DISCONNECTED. IT
HAS BEEN PLACED ON
HOLD.
Move back towards the radio
module. Press [
On/Off
], then proceed
as you would for any call placed on
Hold.
You are out of range of the
Move back towards the radio
radio module. YOUR
module. Press [
On/Off
], then proceed
CALL HAS NOT BEEN
as you would for any call placed on
DISCONNECTED. IT IS
Hold.
STILL ON HOLD.
A power loss has thrown
Check the carriers’ Out of Sync
the carriers out of
lights. If any are lit, repower the
synchronization.
carriers in order, from left to right.
There are environmental
limitations.
Reinstall the radio module or
carrier as high as possible on the
wall and away from electrical
equipment. See “General Posi-
tioning Rules” in Chapter 2 for
more information.
Sympton
BATT appears in the
handset display.
Possible Causes
Battery power is low.
Possible Solutions
You have 1 to 2 minutes of talk
time left. Either:
■
■
Complete your call, turn the
handset off, and recharge the
battery pack in the battery
charger’s fast charge compart-
ment.
If you have a fully charged spare
battery pack, place your call on
Hold. Swap the battery packs.
Wait 6 to 10 seconds, then turn
the handset on and proceed as
you would for any call placed on
Hold.
5-4
Troubleshooting
