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Chapter 6 - Troubleshooting
ASUS GigaX 1024i+
6 Troubleshooting
This section gives instructions for using several IP utilities to diagnose
problems. A list of possible problems with suggestion actions is also
provided.
All the known bugs are listed in the release note. Read the release
note before you set up the switch. Contact Customer Support if these
suggestions do not resolve the problem.
6.1
Diagnosing problems using IP utilities
6.1.1 ping
Ping is a command you can use to check whether your PC can recognize
other computers on your network and the Internet. A ping command
sends a message to the computer you specify. If the computer receives
the message, it sends messages in reply. To use it, you must know the IP
address of the computer with which you are trying to communicate.
On Windows-based computers, you can execute a ping command from
the Start menu. Click the
Start
button, and then click
Run
. In the Open text
box, type a statement such as the following:
ping 192.168.1.1
Click <
OK
>. You can substitute any private IP address you know on your
LAN or a public IP address for an Internet site.
If the target computer receives the message, a Command Prompt window
appears as shown in Figure 50.
Figure 50. Using the ping utility
