Asus DSL-AC52U User Manual Download

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100

6 Troubleshooting

This chapter provides solutions for issues you may encounter with

your router. If you encounter problems that are not mentioned in

this chapter, visit the ASUS support site at:

http://support.asus.com/ for more product information and

contact details of ASUS Technical Support.

6.1 Basic Troubleshooting

If you are having problems with your router, try these basic steps

in this section before looking for further solutions.

Upgrade Firmware to the latest version.

1. Launch the Web GUI. Go to

Advanced Settings

Administration

Firmware Upgrade

tab. Click

Check

verify if the latest firmware is available.

2. If the latest firmware is available, visit the ASUS global

website at http://www.asus.com/Networks/Wireless_Routers/

RTAC52U/#download to download the latest firmware.

3. From the

Firmware Upgrade

page, click

Browse

to locate the

firmware file.

4. Click

Upload

to upgrade the firmware.

Summary of Contents for DSL-AC52U

Page 1: ...DSL AC52U Wireless AC1200 Dual band 802 11ac VDSL ADSL Modem Router User Guide Dua l Ban d 802 11a c Wi Fi ADS L VDS L Mod em Rou ter ...

Page 2: ...ICULAR PURPOSE IN NO EVENT SHALL ASUS ITS DIRECTORS OFFICERS EMPLOYEES OR AGENTS BE LIABLE FOR ANY INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES INCLUDING DAMAGES FOR LOSS OF PROFITS LOSS OF BUSINESS LOSS OF USE OR DATA INTERRUPTION OF BUSINESS AND THE LIKE EVEN IF ASUS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES ARISING FROM ANY DEFECT OR ERROR IN THIS MANUAL OR PRODUCT SPECIFICATI...

Page 3: ...tup QIS Wizard with Auto detection 14 2 3 Connecting to your wireless network 18 3 Configuring the General settings 3 1 Using the Network Map 19 3 1 1 Setting up the wireless security settings 20 3 1 2 Managing your network clients 21 3 1 3 Monitoring your USB device 22 3 2 Creating a Guest Network 25 3 3 Using the Traffic Manager 27 3 3 1 Managing QoS Quality of Service Bandwidth 27 3 3 2 Monitor...

Page 4: ...idge 50 4 1 4 Wireless MAC Filter 52 4 1 5 RADIUS Setting 53 4 1 6 Professional 54 4 2 LAN 56 4 2 1 LAN IP 56 4 2 2 DHCP Server 57 4 2 3 Route 59 4 2 4 IPTV 60 4 3 WAN 61 4 3 1 Internet Connection 61 4 3 2 Dual WAN 63 4 3 3 Port Trigger 64 4 3 4 Virtual Server Port Forwarding 66 4 3 5 DMZ 69 4 3 6 DDNS 70 4 3 7 NAT Passthrough 71 4 4 IPv6 72 4 5 VPN Server 73 4 6 Firewall 74 4 6 1 General 74 ...

Page 5: ...g 85 5 Utilities 5 1 Device Discovery 86 5 2 Firmware Restoration 87 5 3 Setting up your printer server 88 5 3 1 ASUS EZ Printer Sharing 88 5 3 2 Using LPR to Share Printer 92 5 4 Download Master 97 5 4 1 Configuring Bit Torrent download settings 98 5 4 2 NZB settings 99 6 Troubleshooting 6 1 Basic Troubleshooting 100 6 2 Frequently Asked Questions FAQs 103 Appendices Notices 112 ASUS Contact info...

Page 6: ...SL ADSL Modem Router The ultra thin and stylish DSL AC52U features 2 4GHz and 5GHz dual bands for an unmatched concurrent wireless HD streaming operates as a router on an ADSL or VDSL line SMB server UPnP AV server and FTP server for 24 7 file sharing and capability to handle 300 000 sessions These features make this xDSL modem router a good choice for complete home networking 1 2 Package contents...

Page 7: ... to a wide area network WAN Internet LED Off No power or no Internet connection On Internet connection is established LAN 1 4 LED Off No power or no physical connection On Has physical connection to an Ethernet network 2 4GHz LED Off No 2 4GHz signal On Wireless system is ready Flashing Transmitting or receiving data via wireless connection 5GHz LED Off No 5GHz signal On Wireless system is ready F...

Page 8: ...s DSL port Connect to a splitter or to a telephone outlet via an RJ 11 cable LAN 1 4 ports Connect network cables into these ports to establish LAN connection EthernetWAN port Connect a network cable into this port to establish WAN connection Reset button This button resets or restores the system to its factory default settings USB 2 0 port Insert USB 2 0 devices such as USB hard disks or USB flas...

Page 9: ...d away from direct sunlight To prevent signal interference or loss keep the device away from 802 11g or 20MHz only Wi Fi devices 2 4GHz computer peripherals Bluetooth devices cordless phones transformers heavy duty motors fluorescent lights microwave ovens refrigerators and other industrial equipment Always update to the latest firmware Visit the ASUS website at http www asus com to get the latest...

Page 10: ... 2 4GHz and 5GHz wireless signals simultaneously This allows you to browse the Internet or access e mail messages using the 2 4GHz band while streaming high definition audio video files such as movies or music using the 5GHz band If you are using only one computer with a single band IEEE 802 11a b g n ac WLAN adapter you will only be able to use the 2 4GHz band If you are using only one computer w...

Page 11: ... of your splitter 3 Using a network cable connect your computer to your xDSL modem router s LAN port IMPORTANT After turning on your xDSL modem router wait for about two to three minutes for it to boot up DSL E WAN WPS Wi Fi on off Wall power outlet Wall telephone outlet Computer Splitter Phone DSL LAN Power 1 6 xDSL Modem Router Setup IMPORTANT Use a wired connection when setting up your xDSL mod...

Page 12: ...to the DSL port of your splitter 3 Install an IEEE 802 11a b g n ac WLAN adapter on your computer NOTES For details on connecting to a wireless network refer to the WLAN adapter s user manual To set up the security settings for your network refer to the section Setting up the wireless security settings in Chapter 3 of this user manual 1 6 2 Wireless connection DSL E WAN WPS Wi Fi on off Wall power...

Page 13: ...nt firmware versions To log into the web GUI 1 On your web browser manually key in the xDSL modem router s default IP address 192 168 1 1 2 On the login page key in the default user name admin and password admin 3 You can now use the Web GUI to configure various settings of your ASUS XDSL modem router NOTE If you are logging into the Web GUI for the first time you will be directed to the Quick Int...

Page 14: ...er 5 of this user manual To use QIS with auto detection 1 Log into the Web GUI The QIS page launches automatically NOTES By default the login username and password for your xDSL modem router s Web GUI is admin For details on changing your xDSL modem router s login username and password refer to section 4 7 1 System The xDSL modem router s login username and password allows you to log into your xDS...

Page 15: ...tain the necessary information from your ISP to configure the Internet connection NOTES The auto detection of your ISP connection type takes place when you configure your xDSL modem router for the first time or when your device is reset to its default settings By default the QIS Wizard is for DSL setup If you want to configure DSL AC52U as a wireless router refer to the section Internet Connection...

Page 16: ...uses NOTES Annex A or Annex B mode has multiple modes Annex A I J L M or Annex B J If your ISP DSLAM offers both Annex A and Annex M mode QIS automatically set the Annex mode to Annex A I J L M mode and completes the DSL line setting If you want to configure your ASUS xDSL modem router to a specific Annex mode refer to the section DSL Setting in Chapter 4 of this user guide ...

Page 17: ...17 b Select your Country and Internet Service Provider ISP c Assign the wireless network name SSID and security key for your wireless connection Click Apply when done ...

Page 18: ...ireless network To connect to your network 1 On your computer click the network icon in the notification area to display the available wireless networks 2 Select the wireless network that you want to connect to then click Connect 3 You may need to key in the network security key for a secured wireless network then click OK 4 Wait while your computer establishes connection to the wireless network s...

Page 19: ... s settings Refer to your device s user manual for more details on connecting it to your wireless network 3 Configuring the General settings 3 1 Using the Network Map Network Map allows you to configure your network s security settings manage your network clients and monitor your USB device ...

Page 20: ... Network Map screen and under System status you can configure the wireless security settings such as SSID security level and encryption settings NOTE You can set up different wireless security settings for 2 4GHz and 5GHz bands 3 On the Wireless name SSID field key in a unique name for your wireless network 4 From the Authentication Method dropdown list select the encryption method for your wirele...

Page 21: ... your data rate will drop to IEEE 802 11g 54Mbps connection 5 Key in your WPA PSK key security passkey 6 Click Apply when done 3 1 2 Managing your network clients To manage your network clients 1 From the navigation panel go to General Network Map tab 2 On the Network Map screen select the Client Status icon to display your network client s information ...

Page 22: ...HDD Flash disk Your xDSL modem router works with most USB HDDs Flash disks up to 3TB and supports read write access for FAT16 FAT32 EXT2 EXT3 and NTFS To safely remove the USB disk go to the Network Map page s upper right corner click the USB icon and click Eject USB disk For the list of file system and hard disk partitions that your xDSL modem router supports visit http event asus com networks di...

Page 23: ...ce via an FTP site third party FTP client utility Servers Center Samba or AiCloud For more details refer to the section 3 5 Using the USB Application and 3 6 Using AiCloud in this user manual To monitor your USB device 1 From the navigation panel go to General Network Map 2 On the Network Map screen select the USB Disk Status icon to display your USB device s information 3 On the AiDisk Wizard fie...

Page 24: ...emoval of the USB disk may cause data corruption To safely remove the USB disk 1 From the navigation panel go to General Network Map 2 In the upper right corner click Eject USB disk When the USB disk is ejected successfully the USB status shows Unmounted ...

Page 25: ... networks without providing access to your private network NOTE ASUS DSL AC52U supports up to four SSIDs including the main SSID To create a guest network 1 From the navigation panel go to General Guest Network 2 On the Guest Network screen select 2 4GHz or 5GHz frequency band for the guest network that you want to create 3 Click Enable ...

Page 26: ... that you want to modify 5 Assign a wireless name for your temporary network on the Network Name SSID field 6 Select an Authentication Method 7 Specify the Access time or choose Limitless 8 Select Disable or Enable on the Access Intranet item 9 When done click Apply ...

Page 27: ...on panel go to General Traffic Manager QoS tab 2 Click ON to enable QoS Fill in the upload and download bandwidth fields NOTE Get the bandwidth information from your ISP 3 Click Save NOTE The User Specify Rule List is for advanced settings If you want to prioritize specific network applications and network services select User defined QoS rules or User defined Priority from the drop down list on t...

Page 28: ... of two hexadecimal digits separated by colons in transmission order e g 12 34 56 aa bc ef NOTES For source or destination port range you can either a Enter a specific port such as 95 b Enter ports within a range such as 103 315 100 or 65535 The Transferred column contains information about the upstream and downstream traffic outgoing and incoming network traffic for one section In this column you...

Page 29: ... are available for specified network applications NOTES Low priority packets are disregarded to ensure the transmission of high priority packets Under Download Bandwidth table set Maximum Bandwidth Limit for multiple network applications in corresponding order The higher priority upstream packet will cause the higher priority downstream packet If there are no packets being sent from high priority ...

Page 30: ...ction allows you to access the bandwidth usage and speed of your Internet wired and wireless networks It allows you to monitor network traffic even on a daily basis NOTE Packets from the Internet are evenly transmitted to the wired and wireless devices ...

Page 31: ...he connection quality The graph to signal to noise ratio shows the classic SNR Signal to Noise Ratio which can be useful in identifying the stability of the DSL connection Transmission Reception graph shows how many bits per carrier are transmitted received ...

Page 32: ...avigation panel go to General Parental control 2 Click Enable to activate Parental Control 3 Select the client whose network usage you want to control You may also key in the client s MAC address in the Client MAC Address column NOTE Ensure that the client name does not contain special characters or spaces as this may cause the router to function abnormally 4 Click or to add or delete the client s...

Page 33: ...r xDSL modem router Ensure that the USB storage device is formatted and partitioned properly Refer to the ASUS website at http event asus com 2009 networks disksupport for the file system support table 3 5 1 Using AiDisk AiDisk allows you to share files stored on a connected USB device through the Internet AiDisk also assists you with setting up ASUS DDNS and an FTP server To use AiDisk 1 From the...

Page 34: ...xt You can also select Skip ASUS DDNS settings then click Next to skip the DDNS setting 5 Click Finish to complete the setting 6 To access the FTP site that you created launch a web browser or a third party FTP client utility and key in the ftp link ftp domain name asuscomm com you have previously created 3 Select the access rights that you want to assign to the clients accessing your shared data ...

Page 35: ...e or FTP share service You can also configure other settings for the USB disk in the Servers Center Using Media Server Your xDSL modem router allows DLNA supported devices to access multimedia files from the USB disk connected to your xDSL modem router NOTE Before using the DLNA Media Server function connect your device to the DSL AC52U s network ...

Page 36: ...he iTunes Server Media server directory Select your media server directory and click Apply to share files from the USB disk to media devices in the network Media Server Status Displays the status of the media server Using Network Place Samba Share service Network Place Samba Share allows you to set up the accounts and permissions for the Samba service To use Samba share 1 From the navigation panel...

Page 37: ... b Enter the folder name and click Add The folder that you created will be added to the folder list 2 Follow the steps below to add delete or modify an account To create a new account a Click to add new account b In the Account and Password fields key in the name and password of your network client Retype the password to confirm Click Add to add the account to the list ...

Page 38: ... to share a specific file folder 4 Click Apply to apply the changes Using the FTP Share service FTP share enables an FTP server to share files from USB disk to other devices via your local area network or via the Internet IMPORTANT Ensure that you safely remove the USB disk Incorrect removal of the USB disk may cause data corruption To safely remove the USB disk refer to the section Safely removin...

Page 39: ...ss rights that you want to assign for specific folders R W Select to assign read write access for a specific folder W Select to assign write only access for a specific folder R Select to assign read only access for a specific folder No Select this option if you do not want to share a specific folder 3 Click Apply to confirm the changes 4 To access the FTP server key in the ftp link ftp hostname as...

Page 40: ...ws you to save sync share and access your files To use AiCloud 1 From Google Play Store or Apple Store download and install the ASUS AiCloud app to your smart device 2 Connect your smart device to your network Follow the instructions to complete the AiCloud setup process ...

Page 41: ...isk 1 Insert a USB storage device into the xDSL modem router 2 Turn on Cloud Disk 3 Go to https www asusnetwork net and enter the router login account and password For better user experience we recommend that you use Google Chrome or Firefox ...

Page 42: ...loud Disk files on devices connected to the network NOTE When accessing the devices that are connected to the network you need to enter the device s user name and password manually which will not be saved by AiCloud for security reason ...

Page 43: ...rk via your router s domain name NOTES You can create a domain name for your router with ASUS DDNS For more details refer to section 4 3 6 DDNS By default AiCloud provides a secure HTTPS connection Key in https yourASUSDDNSname asuscomm com for a very secure Cloud Disk and Smart Access usage ...

Page 44: ... Smart Sync 1 Launch AiCloud click Smart Sync Go 2 Select ON to enable Smart Sync 3 Click Add new account 4 Enter your ASUS WebStorage account password and select the directory that you want to sync with WebStorage 5 Click Apply ...

Page 45: ...ct 2 4GHz or 5GHz as the frequency band for your wireless network 3 Assign a unique name containing up to 32 characters for your SSID Service Set Identifier or network name to identify your wireless network Wi Fi devices can identify and connect to the wireless network via your assigned SSID The SSIDs on the information banner are updated once new SSIDs are saved to the settings NOTE You can assig...

Page 46: ...ess N performance This setting prevents 802 11g and 802 11b devices from connecting to the xDSL modem router 6 Select the operating channel for your xDSL modem router Select Auto to allow the xDSL modem router to automatically select the channel that has the least amount of interference 7 Select any of these channel bandwidth to accommodate higher transmission speeds 40MHz Select this bandwidth to...

Page 47: ... modem router supports the maximum transmission rate of 54Mbps when the Wireless Mode is set to Auto and encryption method is WEP or TKIP 9 Select any of these WEP Wired Equivalent Privacy Encryption options for the data transmitted over your wireless network Off Disables WEP encryption 64 bit Enables weak WEP encryption 128 bit Enables improved WEP encryption 10 When done click Apply ...

Page 48: ...rom the navigation panel go to Advanced Settings Wireless WPS tab 2 In the EnableWPS field move the slider to ON 3 WPS uses 2 4GHz by default If you want to change the frequency to 5GHz turn OFF the WPS function click Switch Frequency in the Current Frequency field and turn WPS ON again Note WPS supports authentication using Open System WPA Personal and WPA2 Personal WPS does not support a wireles...

Page 49: ...ur wireless device or its user manual for the location of the WPS button c The xDSL modem router will scan for any available WPS devices If the xDSL modem router does not find any WPS devices it will switch to standby mode 6 To set up WPS using the Client s PIN code follow these steps a Locate the WPS PIN code on your wireless device s user manual or on the device itself b Key in the Client PIN co...

Page 50: ...onsidered as a wireless repeater where your ASUS Wireless xDSL Modem Router communicates with another access point and other wireless devices To set up the wireless bridge 1 From the navigation panel go to Advanced Settings Wireless Bridge tab 3 In the AP Mode field select any of these options AP Only Disables the Wireless Bridge function WDS Only Enables the Wireless Bridge feature but prevents o...

Page 51: ...e half the connection speed of the Access Point 4 In the Connect to APs in list field select Yes if you want to connect to an Access Point listed in the Remote AP List 5 On the Remote AP List key in a MAC address and click the Add button to enter the MAC address of other available Access Points NOTE Any Access Point added to the list should be on the same Control Channel as the ASUS xDSL modem rou...

Page 52: ...nced Settings Wireless Wireless MAC Filter tab 2 Enable the Mac Filter Mode then in the MAC Filter Mode dropdown list select either Accept or Reject Select Accept to allow devices in the MAC filter list to access to the wireless network Select Reject to prevent devices in the MAC filter list to access to the wireless network 3 On the MAC filter list click the Add button and key in the MAC address ...

Page 53: ... modem router s authentication mode is set to WPA Enterprise WPA2 Enterprise or Radius with 802 1x NOTE Please refer to section 4 1 1 General for configuring your xDSL modem router s Authentication Mode 2 From the navigation panel go to Advanced Settings Wireless RADIUS Setting 3 Select the frequency band 4 In the Server IP Address field key in your RADIUS server s IP Address 5 In the Connection S...

Page 54: ...EnableWireless Scheduler You can set the time range when wireless networking is enabled during the week Date to Enable Radio You can specify which days of the week wireless networking is enabled Time of Day to Enable Radio You can specify a time range when wireless networking is enabled during the week 4 1 6 Professional The Professional screen provides advanced configuration options NOTE We recom...

Page 55: ... multicast transmission rate or click Disable to switch off simultaneous single transmission RTSThreshold Select a lower value for RTS Request to Send Threshold to improve wireless communication in a busy or noisy wireless network with high network traffic and numerous wireless devices DTIM Interval DTIM Delivery Traffic Indication Message Interval or Data Beacon Rate is the time interval before a...

Page 56: ... radio signal output of the xDSL modem router Enter a value between 0 to 100 NOTE Increasing the TX Power adjustment values may affect the stability of the wireless network 4 2 LAN 4 2 1 LAN IP The LAN IP screen allows you to modify the LAN IP settings of your xDSL modem router NOTE Any changes to the LAN IP address will be reflected on your DHCP settings To modify the LAN IP settings 1 From the n...

Page 57: ...1 From the navigation panel go to Advanced Settings LAN DHCP Server tab 2 In the Enable the DHCP Server field tick Yes 3 In the IP Pool Starting Address field key in the starting IP address 4 In the IP Pool Ending Address field key in the ending IP address 5 In the LeaseTime field specify in seconds when an assigned IP address will expire Once it reaches this time limit the DHCP server will then a...

Page 58: ...ge An IP Pool Starting Address should not be greater than the IP Pool Ending Address 6 In the DNS andWINS Server Settings section key in your DNS Server and WINS Server IP address if needed 7 Your xDSL modem router can also manually assign IP addresses to devices on the network Up to 32 MAC Addresses can be added to the DHCP list for manual assignment ...

Page 59: ...fault route settings unless you have advanced knowledge of routing tables To configure the LAN Routing table 1 From the navigation panel go to Advanced Settings LAN Route tab 2 On the Enable static routes field choose Yes 3 On the Static Route List enter the network information of other access points or nodes Click the Add or Delete button to add or remove a device on the list 4 Click Apply ...

Page 60: ...upports connection to IPTV services through an ISP or a LAN The IPTV tab provides the configuration settings needed to set up IPTV VoIP multicasting and UDP for your service Contact your ISP for specific information regarding your service ...

Page 61: ...o to Advanced Settings WAN Internet Connection tab 2 Configure the following settings below When done click Save WANTransfer Mode Choose your Internet Service Provider type The choices are VDSLWAN PTM ADSLWAN ATM EthernetWAN Consult your ISP if the router is unable to obtain a valid IP address or if you are unsure the WAN connection type Service Unit To set the value of transmission via Internet o...

Page 62: ... device is discovered automatically Once connected to the network devices can be remotely configured to support P2P applications interactive gaming video conferencing and web or proxy servers Unlike Port forwarding which involves manually configuring port settings UPnP automatically configures the router to accept incoming connections and direct requests to a specific PC on the local network IPv4 ...

Page 63: ...tor the MAC address of networking devices that connect to their service and reject any unrecognized device that attempt to connect To avoid connection issues due to an unregistered MAC address you can Contact your ISP and update the MAC address associated with your ISP service Clone or change the MAC address of the ASUS wireless router to match the MAC address of the previous networking device rec...

Page 64: ... for the same application at a different time An application requires specific incoming ports that are different from the outgoing ports To set up PortTrigger 1 From the navigation panel go to Advanced Settings WAN PortTrigger tab 2 Configure the following settings below When done click Apply Enable PortTrigger Choose Yes to enable Port Trigger Well Known Applications Select popular games and web ...

Page 65: ...t Trigger is disabled the router drops the connection because it is unable to determine which PC is requesting for IRC access When Port Trigger is enabled the router assigns an incoming port to receive the inbound data This incoming port closes once a specific time period has elapsed because the router is unsure when the application has been terminated Port triggering only allows one client in the...

Page 66: ...r allows PCs outside the network to access specific services provided by a PC in your network NOTE When port forwarding is enabled the ASUS router blocks unsolicited inbound traffic from the Internet and only allows replies from outbound requests from the LAN The network client does not have access to the Internet directly and vice versa To set up Port Forwarding 1 From the navigation panel go to ...

Page 67: ...e e g 10200 10300 the LAN IP address and leave the Local Port empty Port range accepts various formats such as Port Range 300 350 individual ports 566 789 or Mix 1015 1024 3021 NOTES When your network s firewall is disabled and you set 80 as the HTTP server s port range for your WAN setup then your http server web server would be in conflict with the router s web user interface A network makes use...

Page 68: ... On the Internet client use the router s WAN IP to access the server If port forwarding has been successful you should be able to access the files or applications Differences between port trigger and port forwarding Port triggering will work even without setting up a specific LAN IP address Unlike port forwarding which requires a static LAN IP address port triggering allows dynamic port forwarding...

Page 69: ...up DMZ on a network is useful when you need incoming ports open or you want to host a domain web or e mail server Caution Opening all the ports on a client to the Internet makes the network vulnerable to outside attacks Please be aware of the security risks involved in using DMZ To set up DMZ 1 From the navigation panel go to Advanced Settings WAN DMZ tab 2 Configure the setting below When done cl...

Page 70: ...nel go to Advanced Settings WAN DDNS tab 2 Configure the following settings below When done click Apply Enable the DDNS Client Enable DDNS to access the ASUS router via the DNS name rather than WAN IP address Server and Host Name Choose ASUS DDNS or other DDNS If you want to use ASUS DDNS fill in the Host Name in the format of xxx asuscomm com xxx is your host name If you want to use a different D...

Page 71: ... that uses multiple NAT tables 4 3 7 NAT Passthrough NAT Passthrough allows a Virtual Private Network VPN connection to pass through the router to the network clients PPTP Passthrough L2TP Passthrough IPsec Passthrough RTSP Passthrough H 323 Passthrough and SIP Passthrough are enabled by default To enable disable the NAT Passthrough settings go to the Advanced Settings WAN NAT Passthrough tab When...

Page 72: ...P if your Internet service supports IPv6 To set up IPv6 1 From the navigation panel go to Advanced Settings IPv6 2 Select your ConnectionType The configuration options vary depending on your selected connection type 3 Enter your IPv6 LAN and DNS settings 4 Click Apply NOTE Please refer to your ISP regarding specific IPv6 information for your Internet service ...

Page 73: ...you are trying to access To set up access to aVPN server 1 From the navigation panel go to Advanced Settings VPN Server 2 On the Enable VPN Server field select Yes 3 On the Network Place Samba Support field select Yes 4 Enter the user name and password for accessing the VPN server Click the button 5 Click Apply NOTE For advanced VPN server settings click the VPN Server tab to configure broadcast s...

Page 74: ...igation panel go to Advanced Settings Firewall General tab 2 On the Enable Firewall field select Yes 3 On the Enable DoS protection select Yes to protect your network from DoS Denial of Service attacks though this may affect your router s performance 4 You can also monitor packets exchanged between the LAN and WAN connection On the Logged packets type select Dropped Accepted or Both 5 Click Apply ...

Page 75: ...uch as http www abcxxx com then the website will not be blocked a DNS cache in the system stores previously visited websites To resolve this issue clear the DNS cache before setting up the URL Filter To set up a URL filter 1 From the navigation panel go to Advanced Settings Firewall URL Filter tab 2 On the Enable URL Filter field select Enabled 3 Enter a URL and click the button 4 Click Apply ...

Page 76: ...or phrase and click the button 4 Click Apply NOTES The Keyword Filter is based on a DNS query If a network client has already accessed a website such as http www abcxxx com then the website will not be blocked a DNS cache in the system stores previously visited websites To resolve this issue clear the DNS cache before setting up the Keyword Filter Web pages compressed using HTTP compression cannot...

Page 77: ...go to Advanced Settings Firewall Network Service Filter tab 2 On the Enable Network Services Filter field select Yes 3 Select the Filter table type Black List blocks the specified network services White List limits access to only the specified network services 4 Specify the day and time when the filters will be active 5 To specify a Network Service to filter enter the Source IP Destination IP Port...

Page 78: ...n configure the following settings Change router login password You can change the password and login name for the xDSL modem router by entering a new name and password WPS button behavior The physical WPS button on the xDSL modem router can be used to activate WPS Time Zone Select the time zone for your network NTP Server The xDSL modem router can access a NTP Network time Protocol server in orde...

Page 79: ...llow devices outside the network to access the xDSL modem router GUI settings Select No to to prevent access 3 Click Apply 4 7 2 Firmware Upgrade NOTE Download the latest firmware from the ASUS website at http www asus com To upgrade the firmware 1 From the navigation panel go to Advanced Settings Administration Firmware Upgrade tab 2 In the New Firmware File field click Browse to locate the downl...

Page 80: ...efer to section 5 2 Firmware Restoration 4 7 3 Restore Save Upload Setting To restore save upload xDSL modem router settings 1 From the navigation panel go to Advanced Settings Administration Restore Save Upload Setting tab 2 Select the tasks that you want to do To restore to the default factory settings click Restore and click OK in the confirmation message To save the current system settings cli...

Page 81: ...ew settings Do not restore the router to its default settings 4 7 4 DSL Setting This page allows you to configure your DSL settings IMPORTANT Please contact your ISP to obtain your DSL settings before doing any changes You can configure the following settings DSL Modulation This device supports VDSL2 ADSL2 ADSL2 G DMT T1 413 and G lite The system Auto Sync Up by default ...

Page 82: ...nstable or no ADSL connection Set the value from 2dB 10 dB for maximum stability Rx AGC GAIN Adjustment ADSL Allows you to configure Rx AGC GAIN Auto Gain Control for your ADSL line You can set this item to any of these modes Stable Select this mode to get a stable ADSL connection High Performance Select this mode to improve the current downstream speed Default Select this mode for your xDSL modem...

Page 83: ...educe the Tx Power of your xDSL modem router In some cases UPBO control from DSLAM may lead to sync issue such as Tx Power is too low to sync at minimum rate Disable this item to prevent any DSLAM related sync issues Seamless Rate Adaptation This item allows you to enable SRA Seamless Rate Adaptation for consistent data transfer rates and preventing dropped connections You may disable this item wh...

Page 84: ...84 4 7 5 Feedback DSL feedback is used to diagnose problems and help to improve the user experience of ASUS xDSL modem router Complete the form and it will be send to ASUS Support Team ...

Page 85: ...NOTE System log resets when the router is rebooted or powered off To view your system log 1 From the navigation panel go to Advanced Settings System Log 2 You can view your network activities in any of these tabs General Log DHCP Leases Wireless Log Port Forwarding DSL Log ...

Page 86: ...5 1 Device Discovery Device Discovery is an ASUS WLAN utility that detects an ASUS Wireless xDSL Modem Router device and allows you to configure the wireless networking settings To launch the Device Discovery utility From your computer s desktop click Start All Programs ASUS Utility Device Discovery NOTE When you set the router to Access Point mode you need to use Device Discovery to get the route...

Page 87: ... router before using the Firmware Restoration utility NOTE This feature is not supported on MAC OS To launch the rescue mode and use the Firmware Restoration utility 1 Unplug the xDSL modem router from the power source 2 Hold the Reset button at the rear panel and simultaneously replug the xDSL modem router into the power source Release the Reset button when the Power LED at the front panel flashe...

Page 88: ...d NOTE This is not a firmware upgrade utility and cannot be used on a working ASUS XDSL modem router Normal firmware upgrades must be done through the web interface Refer to Chapter 4 Configuring the Advanced Settings for more details 5 3 Setting up your printer server 5 3 1 ASUS EZ Printer Sharing ASUS EZ Printing Sharing utility allows you to connect a USB printer to your xDSL modem router s USB...

Page 89: ...eral USB Application Network Printer Server 2 Click Download Now to download the network printer utility NOTE Network printer utility is supported on Windows XP Windows Vista and Windows 7 only To install the utility on Mac OS select Use LPR protocol for sharing printer 3 Unzip the downloaded file and click the Printer icon to run the network printer setup program ...

Page 90: ...90 4 Follow the onscreen instructions to set up your hardware then click Next 5 Wait a few minutes for the initial setup to finish Click Next 6 Click Finish to complete the installation DSL AC52U ...

Page 91: ...91 8 After the printer s driver installation is complete network clients can now use the printer 7 Follow the Windows OS instructions to install the printer driver ...

Page 92: ... Windows and MAC operating system using LPR LPD Line Printer Remote Line Printer Daemon Sharing your LPR printer To share your LPR printer 1 From the Windows desktop click Start Devices and Printers Add a printer to run the Add PrinterWizard 2 Select Add a local printer and then click Next ...

Page 93: ...93 3 Select Create a new port then set Type of Port to Standard TCP IP Port Click New Port 4 In the Hostname or IP address field key in the IP address of the xDSL modem router then click Next ...

Page 94: ...94 5 Select Custom then click Settings 6 Set Protocol to LPR In the Queue Name field key in LPRServer then click OK to continue ...

Page 95: ...t to finish setting up the standard TCP IP port 8 Install the printer driver from the vendor model list If your printer is not in the list click Have Disk to manually install the printer drivers from a CD ROM or file ...

Page 96: ...96 9 Click Next to accept the default name for the printer 10 Click Finish to complete the installation ...

Page 97: ...ter to download and install the utility automatically NOTE If you have more than one USB drive select the USB device you want to download the files to 2 After the download process is finished click the Download Master icon to start using the utility 3 Click Add to add a download task 4 Select a download type such as BitTorrent HTTP or FTP Provide a torrent file or a URL to begin downloading NOTE F...

Page 98: ... BitTorrent to launch the BitTorrent Setting page 2 Select a specific port for your download task 3 To prevent network congestion you can limit the maximum upload and download speeds under Speed Limits 4 You can limit the maximum number of allowed peers and enable or disable file encryption during downloads 5 4 1 Configuring BitTorrent download settings ...

Page 99: ...99 5 4 2 NZB settings You can set up a USENET server to download NZB files After entering USENET settings Apply ...

Page 100: ...with your router try these basic steps in this section before looking for further solutions Upgrade Firmware to the latest version 1 Launch the Web GUI Go to Advanced Settings Administration Firmware Upgrade tab Click Check to verify if the latest firmware is available 2 If the latest firmware is available visit the ASUS global website at http www asus com Networks Wireless_Routers RTAC52U downloa...

Page 101: ...ly the WAN LED will be on When the Ethernet cable connecting your powered on computer with the router is plugged in properly the corresponding LAN LED will be on Check if the wireless setting on your computer matches that of your computer When you connect your computer to the router wirelessly ensure that the SSID wireless network name encryption mehtod and password are correct Check if your netwo...

Page 102: ...e providers require you to use the MAC address of the computer initially registered on the account You can view the MAC address in the web GUI Network Map Clients page and hover the mouse pointer over your device in Client Status ...

Page 103: ...information Delete the cookies and files in your web browser For Internet Explorer 8 follow these steps 1 Launch Internet Explorer 8 then click Tools Internet Options 2 In the General tab under Browsing history click Delete select Temporary Internet Files and Cookies then click Delete NOTES The commands for deleting cookies and files vary with web browsers Disable proxy server settings cancel the ...

Page 104: ...er to the wireless client Try to adjust antennas of the router to the best direction as described in section 1 4 Positioning your xDSL modem router DHCP server has been disabled 1 Launch the web GUI Go to General Network Map Clients and search for the device that you want to connect to the router 2 If you cannot find the device in the Network Map go to Advanced Settings LAN DHCP Server Basic Confi...

Page 105: ...rol Channel If you are using a wireless LAN adapter check if the wireless channel in use conforms to the channels available in your country area If not adjust the channel channel bandwidth and wireless mode If you still cannot connect to the router wirelessly you can reset your router to factory default settings In the router GUI click Administration Restore Save Upload Setting and click Restore ...

Page 106: ...as described in the section Restart your network in following sequence under Basic Troubleshooting The device has been blocked via the Parental Control function Go to General Parental Control and see if the device is in the list If the device is listed under Client Name remove the device using the Delete button or adjust the Time Management Settings If there is still no Internet access try to rebo...

Page 107: ...o Administration Restore Save Upload Setting and click Restore The default login account and password are both admin How to restore the system to its default settings Go to Administration Restore Save Upload Setting and click Restore The following are the factory default settings User Name admin Password admin Enable DHCP Yes if WAN cable is plugged in IP address 192 168 1 1 Domain Name Blank Subn...

Page 108: ...aunch the browser 2 Click Tools Internet options Connections tab LAN settings Before configuring your xDSL modem router do the steps described in this section for your host computer and network clients 3 From the Local Area Network LAN Settings screen untick Use a proxy server for your LAN 4 Click OK when done ...

Page 109: ...en done NOTE Refer to your browser s help feature for details on disabling the proxy server B Set theTCP IP settings to automatically obtain an IP address Windows 7 1 Click Start Control Panel Network and Internet Network and Sharing Center Manage network connections 2 Select Internet Protocol Version 4 TCP IPv4 or Internet ProtocolVersion 6 TCP IPv6 then click Properties ...

Page 110: ...atically 4 Click OK when done MAC OS 1 Click the Apple icon located on the top left of your screen 2 Click System Preferences Network Configure 3 From the TCP IP tab select Using DHCP in the Configure IPv4 dropdown list 4 Cllick Apply Now when done NOTE Refer to your operating system s help and support feature for details on configuring your computer s TCP IP settings ...

Page 111: ...indows 7 1 Click Start Internet Explorer to launch the browser 2 Click Tools Internet options Connections tab 3 Tick Never dial a connection 4 Click OK when done NOTE Refer to your browser s help feature for details on disabling the dial up connection ...

Page 112: ...estriction of Chemicals regulatory framework we published the chemical substances in our products at ASUS REACH website at http csr asus com english index aspx Federal Communications Commission Statement This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions This device may not cause harmful interference This device must accept any interference rece...

Page 113: ...rient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help IMPORTANT This device within the 5 15 5 25 GHz is restricted to indoor operations to reduce any potential for harmful interference...

Page 114: ...c compatibility Article 3 1b Testing for electromagnetic compatibility according to EN 301 489 1 and EN 301 489 17 has been conducted These are considered relevant and sufficient Effective use of the radio spectrum Article 3 2 Testing for radio test suites according to EN 300 328 EN 301 893 have been conducted These are considered relevant and sufficient Operate the device in 5150 5250 MHz frequen...

Page 115: ...ential for human contact during normal operation is minimized This device has been evaluated for and shown compliant with the IC Specific Absorption Rate SAR limits when installed in specific host products operated in portable exposure conditions antennas are less than 20 centimeters of a person s body This device has been certified for use in Canada Status of the listing in the Industry Canada s ...

Page 116: ...l Public License Licensing information This product includes copyrighted third party software licensed under the terms of the GNU General Public License Please see The GNU General Public License for the exact terms and conditions of this license We include a copy of the GPL with every CD shipped with our product All future firmware updates will also be accompanied with their respective source code...

Page 117: ...tware we are referring to freedom not price Our General Public Licenses are designed to make sure that you have the freedom to distribute copies of free software and charge for this service if you wish that you receive source code or can get it if you want it that you can change the software or use pieces of it in new free programs and that you know you can do these things To protect your rights w...

Page 118: ...revent this we have made it clear that any patent must be licensed for everyone s free use or not licensed at all The precise terms and conditions for copying distribution and modification follow Terms conditions for copying distribution modification 0 This License applies to any program or other work which contains a notice placed by the copyright holder saying it may be distributed under the ter...

Page 119: ...ction in exchange for a fee 2 You may modify your copy or copies of the Program or any portion of it thus forming a work based on the Program and copy and distribute such modifications or work under the terms of Section 1 above provided that you also meet all of these conditions a You must cause the modified files to carry prominent notices stating that you changed the files and the date of any ch...

Page 120: ... of this section to claim rights or contest your rights to work written entirely by you rather the intent is to exercise the right to control the distribution of derivative or collective works based on the Program In addition mere aggregation of another work not based on the Program with the Program or with a work based on the Program on a volume of a storage or distribution medium does not bring ...

Page 121: ... kernel and so on of the operating system on which the executable runs unless that component itself accompanies the executable If distribution of executable or object code is made by offering access to copy from a designated place then offering equivalent access to copy the source code from the same place counts as distribution of the source code even though third parties are not compelled to copy...

Page 122: ...e they do not excuse you from the conditions of this License If you cannot distribute so as to satisfy simultaneously your obligations under this License and any other pertinent obligations then as a consequence you may not distribute the Program at all For example if a patent license would not permit royalty free redistribution of the Program by all those who receive copies directly or indirectly...

Page 123: ... such case this License incorporates the limitation as if written in the body of this License 9 The Free Software Foundation may publish revised and or new versions of the General Public License from time to time Such new versions will be similar in spirit to the present version but may differ in detail to address new problems or concerns Each version is given a distinguishing version number If th...

Page 124: ...RRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE PROGRAM IS WITHYOU SHOULD THE PROGRAM PROVE DEFECTIVE YOU ASSUME THE COST OF ALL NECESSARY SERVICING REPAIR OR CORRECTION 12 IN NO EVENT UNLESS REQUIRED BY APPLICABLE LAW OR AGREED TO IN WRITING WILL ANY COPYRIGHT HOLDER OR ANY OTHER PARTY WHO MAY MODIFY AND OR REDISTRIBUTE THE...

Page 125: ...Address AYAZAGA MAH KEMERBURGAZ CAD NO 10 AYAZAGA ISTANBUL CIZGI Elektronik San Tic Ltd Sti Tel No 90 212 3567070 Address CEMAL SURURI CD HALIM MERIC IS MERKEZI No 15 C D 5 6 34394 MECIDIYEKOY ISTANBUL KOYUNCU ELEKTRONiK BiLGi iSLEM SiST SAN VE DISTIC A S Tel No 90 216 5288888 Address EMEK MAH ORDU CAD NO 18 SARIGAZi SANCAKTEPE ISTANBUL ...

Page 126: ... CA 94539 USA Telephone 15107393777 Fax 15106084555 Website usa asus com Online support support asus com ASUS COMPUTER GmbH Germany and Austria Address Harkort Str 21 23 D 40880 Ratingen Germany Support Fax 49 2102 959931 Website asus com de Online contact eu rma asus com sales Technical Support Telephone Component 49 2102 5789555 Telephone Germany System Notebook Eee LCD 49 2102 5789557 Telephone...

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Page 129: ...ica 0861 278772 08 00 17 00 Mon Fri Israel 6557 00972 39142800 08 00 17 00 Sun Thu 9770 00972 35598555 08 30 17 30 Sun Thu Balkan Countries Romania 0040 213301786 09 00 18 30 Mon Fri Bosnia Herzegovina 00387 33773163 09 00 17 00 Mon Fri Bulgaria 00359 70014411 09 30 18 30 Mon Fri 00359 29889170 09 30 18 00 Mon Fri Croatia 00385 16401111 09 00 17 00 Mon Fri Montenegro 00382 20608251 09 00 17 00 Mon...

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