Astria.us.com
900720-00E
37
TROUBLESHOOTING
Continued
OBSERVED PROBLEM
POSSIBLE CAUSE
REMEDY
ODS pilot lights but pilot fl ame goes out
before burners light.
1. Equipment shutoff valve not fully
open
2. Missing or weak batteries at power
supply box or remote.
3. Thermocouple circuit between the
ODS pilot and control module is
loose or damaged.
4. Pilot fl ame not touching thermo-
couple, which allows thermocouple
to cool, causing pilot fl ame to go out.
This problem could be caused by one
or both of the following:
A) Low gas pressure or
B)Dirty or partially clogged ODS
pilot.
5. Thermocouple damaged
6. Control valve damaged.
1. Fully open equipment shutoff valve.
2. Check batteries and replace if need-
ed. (Batteries in the power supply
box can be tested with a multimeter
at the two connections at the back
of the battery housing where the
red and black wires are connected.
Set the multimeter to DC voltage,
initiate the ignition sequence, and
observe the voltage while the system
is lighting (under load). The system
will not function under 3.8 volts and
batteries should be replaced if the
voltage is under 4.0 volts.).
3. Check thermocouple terminal con-
nection at the control module. If it
is loose, remove it with needle nose
pliers, using the pliers, slightly close
the terminal's opening and reinstall
on to the control module.
4. A) Contact local natural or propane/
LP gas company.
B) Clean ODS pilot
(see Cleaning and
Maintenance,
Page 31
)
or replace
ODS pilot assembly.
5. Replace ODS pilot assembly.
6. Replace control valve
Burner system lights from remote but
not from touch pad
1. Touch pad cable disconnected or
broken
2. Defective touch pad
1. Connect or replace touch pad and
cable.
2. Replace touch pad
Burner system does not ignite the burner
while the remote is in the program mode.
1. Program mode does not work if soft
start is deactivated.
1. Activate soft start in the remote.
Burner system shuts off after operating
6 seconds then sounds 5 beeps.
1. Short in touch pad wiring.
1. Replace touch pad and wiring har-
ness.
Low battery power in remote.
1. Batteries are weak. LOW BATTERY
is shown in remote display.
1. Replace batteries in remote.
