Astria.us.com
900720-00E
36
TROUBLESHOOTING
Continued
OBSERVED PROBLEM
POSSIBLE CAUSE
REMEDY
When igniter button is pressed on the
remote or touch pad, the pilot sparks
but there is no ignition.
1. Gas supply turned off or equipment
shutoff valve closed
2. Air in gas lines.
3. Thermocouple circuit between the
control valve and the control module
is open.
4. No gas to the ODS pilot
5. Depleted gas supply (propane/LP
only)
6. Valve cable is disconnected or
broken.
7. ODS pilot is clogged
8. Gas regulator setting is not correct
1. Turn on gas supply or open equip-
ment shutoff valve.
2. Continue turning the burner system
ON and OFF. Repeat igniting opera-
tion until air is removed. On fi rst time
ignitions, air in the lines is common
and it is not uncommon to repeat
the ignition sequence 10 to 15 times
before enough gas is at the ODS pilot
for it to light.
3. Check the thermocouple connection
at the control valve and also at the
control module. The thermocouple
connection at the control valve
should be hand tight plus 1/4 to
1/2 turn. You should not be able to
loosen the thermocouple at the con-
trol valve with your hand. Check the
thermocouple terminal connection
at the control module. If it is loose,
remove it with needle nose pliers,
using the pliers, slightly close the
terminal's opening and reinstall on
to the control module.
4. While the pilot is sparking, check for
gas fl ow at the ODS pilot. If fl ow is
present, try to light the pilot with a
long reach lighter. If it will not light
but the fl ame is disturbed, air is in
the line. Cycle through the ignition
sequence to clear the line of air until
gas is present. If no fl ow is present
at the gas valve, check to see all shut
off valves are open. Verify proper
pressure is supplied to the valve.
Excessive pressure can lock out the
appliance's regulator. Also check to
see that the wiring harness from the
control valve is properly connected
at the control module. The wiring
harness connection housing can
be identifi ed by it's blue connector
housing.
5. Contact local propane/LP gas com-
pany.
6. Connect valve cable correctly
7. Clean ODS pilot
(see Cleaning and
Maintenance,
Page 31
)
or replace
ODS pilot assembly.
8. Replace gas regulator
