Asema E User Manual Download Page 53

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Troubleshooting

48 / 49

7. Troubleshooting

This section lists a few common problems you may bump into while using your Asema E and
remedies to them. For a more complete list of howto's and answers to problems, visit the FAQ
section on our support website at support.asema.com.

Summary of Contents for E

Page 1: ...English Asema E User Manual ...

Page 2: ...n may be reproduced published stored in an electronic database or transmitted in any form or by any means electronic mechanical recording or otherwise for any purpose without the prior written permission from Asema Electronics Ltd Asema E is a registered trademark of Asema Electronics Ltd ...

Page 3: ...mating your home 14 3 1 Devices and appliances you can use for automation 14 3 1 1 Appliance controllers 14 3 1 2 Central electricity meters 14 3 1 3 Remote controls and wireless buttons 15 3 1 4 Motion detectors and other sensors 15 3 1 5 Weather stations 15 3 2 Home and Away 15 3 3 Scheduling appliances 16 3 4 Tariff controls 16 3 5 Standby power control 16 3 6 Advanced automation 17 3 6 1 Appli...

Page 4: ...tions 37 6 5 System settings 38 6 5 1 Home Away 38 6 5 2 Energy Saving 38 6 5 3 Energy Contract 38 6 5 4 Price Limits 39 6 5 5 My Home 40 6 5 6 Rooms 40 6 5 7 Users 40 6 5 8 Locks 40 6 5 9 Language 41 6 5 10 Startup only appears on device 41 6 5 11 System Information 41 6 6 Device settings only on device 41 6 6 1 Date and Time 41 6 6 2 Network Connection 41 6 6 3 E view 42 6 6 4 Device buttons 42 ...

Page 5: ...Asema E v 49 List of Examples 2 1 Device URL 11 ...

Page 6: ...wires exposed cabling burn marks holes in the insulating materials or damage to the product stop immediately When a power supply unit is included with the product only use the designated power supply unit Other usage may be dangerous and will invalidate any approval given to this product Unless specifically indicated otherwise the product is designed to operate in room temperature under dry condit...

Page 7: ...rted steps then refer to Section 2 5 WebView for more information on how to use the WebView 1 1 Setting up the Asema E 1 1 1 Mounting the device on the table or the wall Start of by unpacking the device and mounting it to the location of your choice Locate the table stand and the mounting rail in the box and decide where you want to put the Asema E in your home Depending on your choice you have th...

Page 8: ...ws in the top left and top right corner to navigate through the wizard Please note that all of these settings can be changed afterwards so you can safely skip steps if you wish Note also that settings are saved as you advance through the steps There is no separate save function you need to use 1 Language Choose your language 2 Date and Time Set date and time by clicking on the icons and then selec...

Page 9: ...ot connected to the Internet step 3 you cannot install additional screenlets 7 Gestures Gestures let you control the Asema E with hand movements The way you use gestures depends on how you install the Asema E Select your installation type and the best fitting presets will then be set up You can change the settings afterwards 8 Finish Click Finish and you are done The Asema E will now automatically...

Page 10: ...ices you made during the Wizard here s how to do it You can also run the Startup Wizard again see Section 6 5 10 1 2 1 Language Go to Main Setup System Settings Language Tap on the language of your choice In the pop up that appears click OK The device will now automatically change the language and return to Main Setup screen 1 2 2 Date and Time Change the date and time in the device as follows Go ...

Page 11: ... either compare the displayed code to the sticker or click on the sound icon top button The controller will beep which will help you in recognizing which controller you are currently adding 4 Click on the gear icon middle button to edit the controller Fill in a name for the controller that will help you distinguish it We recommend naming it after the appliance you will connect to it For type choos...

Page 12: ...d successful Please note If the Install button is not clickable it means that you already have the screenlet installed 1 2 5 2 Uninstalling removing screenlets On the Asema E 1 Go to Main Setup Screenlets Uninstall 2 Click on the screenlet you want to uninstall In the pop up window press OK 3 Wait a few seconds until the screenlet is uninstalled and you will get a notification 4 If you now return ...

Page 13: ...re sensors that can perform two functions it can detect proximity it can detect movement through gestures 2 2 1 Proximity By moving your hand close to a sensor it will detect your hand indicated by the light behind the sensor Proximity will wake up the screen in default setting your screen will go into standby after a while In this way you can activate the screen without even having to touch it al...

Page 14: ... In the default setting the LED colors display the electricity prices at the NordPool exchange A red LED means that the electricity price is currently high above the average and close to daily peak price while a green LED means that the electricity currently costs less than the average Yellow and orange lights state that the price is near average 2 4 Touchscreen 2 4 1 Interface elements 2 4 1 1 E ...

Page 15: ...Simply click on the left arrow to move a page left and the right arrow to move a page to the right 2 4 1 2 Main Setup This is the interface where you configure your system You can find all the settings and options for the different sections here Screenlets Appliances Actions settings Consumption System and Device Simply tap on the section that you would like to configure to open the list of settin...

Page 16: ...work Then open a web browser and type in that address You will then enter the Asema E in the Web View 2 5 2 Using the WebView The Webview combines parts of the functionality of the E view and the Main Setup to create a dashboard for your PC or tablet Menu tabs On the top of the screen there is a menu consisting of several tabs giving access to the respective settings In the device these are found ...

Page 17: ...of much electricity would cost if used at this rate for a full day Click on Appliances to see a pop up window which displays how much each connected appliance is using individually Media player On the bottom right you will find the Media Player This will play whichever media you are currently playing or have last played on your device If you have listened to a radio station it will play that radio...

Page 18: ...User interface 13 49 ...

Page 19: ...rammed electrical distribution box Asema S2 is a DIN rail mountable group controller ideal for controlling groups of appliances from the distribution box In a typical home many appliances are usually grouped into sets of appliances that reside behind a circuit breaker You don t need a separate controller for each and every one of them unless you absolutely insist of course Instead attach an Asema ...

Page 20: ...locations of your choice without the need to always use the touchscreen or your phone For more information on compatible remote controls visit http www asema com compatibility The read Section 6 2 4 Remotes for more information on how to add them to the system 3 1 4 Motion detectors and other sensors As well as remotes Asema E can also work with many third party sensors like motion detectors or am...

Page 21: ...electricity contract The tariff controls will automatically find the cheapest hours when you can use an appliance You can set tariff controls to simply turn on an appliance when electricity gets cheap or instruct them to also switch off the appliance when electricity price rises The former mode is useful for appliances that end their consumption automatically for instance a dishwasher that stops o...

Page 22: ... Appliance Groups themes give you very fine grained control of what happens In a Theme some appliances may actually switch ON while others switch OFF You can program these moods to happen as a sequence i e first shut down the lights then turn on music etc Read more about setting up themes at Section 6 3 1 Themes 3 6 3 Multi step sequences Sometimes controlling an appliance is not just a simple tas...

Page 23: ...s higher than the off peak price 3 Market rate spot A spot price changes dynamically depending on the market price at the Nordic electricity exchange NordPool Note that different utilities employ different formulas on how the eventual price is charged It may be charged per each hour or averaged over a period of time day week or month For information on how to enter these settings into your Asema E...

Page 24: ... this menu on Asema E and editing your user 4 Click Create New to submit You will get a pop up that will tell you if registration is successful 5 If successful go to www asema com and login Note If you have multiple Asema E s that you have installed in different locations e g home and cottage and would like to manage all of them with the same username and password at asema com you can so that by r...

Page 25: ...e outside Because the connection comes originally from the inside not outside firewalls let the connection through To open a reverse tunnel simply choose it from the firewall traversal method selection and the tunnel opens au tomatically Reverse tunneling usually works in every home There are exceptions though in this case too especially if you try to use the Asema E from an office Some corporate ...

Page 26: ...Remote controlling your home 21 49 ...

Page 27: ... the left hand side click on the tab Settings This will give you a list of all the screenlets that are installed 3 Click on the screenlet you want to configure to see the settings 4 Change the settings according to your preference Changes are saved automatically 6 1 1 3 Access the settings of the current running screenlet on the Asema E 1 When running a screenlet open the left hand navigation menu...

Page 28: ...hown in a list Simply click on the screenlet you want to update and a pop up will ask you to confirm Tap OK and the screenlet will be updated You will get a confirmation pop up if the screenlet is successfully updated Repeat step 1 2 until you have no more screenlets to update Repeat step 1 2 until you have no more screenlets to update 3 If there are no screenlet updates available or once you have...

Page 29: ...device 1 Go to Main Setup Screenlets Reorder 2 You will now see a list of all the screenlets you have installed On the left of all the screenlets are two arrows one going up one going down Simply click on the up arrow next to a screenlet to move it one step up or on the down arrow to move it one step down 6 2 Appliances 6 2 1 Appliances To control your home appliances with Asema E you have to conn...

Page 30: ...and Power Meter screenlets and appear there when you run these 6 2 1 2 Adding appliances using the Webview 1 Go to Webview Appliances Appliances If you have already paired controllers and added appliances and controllers you will see them listed here If you have not the screen will be empty 2 Click Detect The Asema E will now scan all Asema controllers which are not yet paired and list them on the...

Page 31: ... in a name for the group 4 Click on Add appliance To select the appliance that you want to add click on the button saying under Appliance Then click on the room and then click on the appliance and then click OK 5 You will be returned to the Edit Appliance Group page To add more appliances to the group repeat step 2 Once you are done simply click OK and the group will be saved 6 2 2 2 Creating appl...

Page 32: ...he gear icon to edit the settings Fill in a name and choose a room if applicable To connect the sensor select the item of your choice Action Appliance etc and click on the arrow pointing to the right to add it To remove items on the right side select them and click on the arrow point to the left 5 Click OK and the sensor is saved 6 2 4 Remotes 6 2 4 1 Pairing remotes on the device 1 Go to Main Set...

Page 33: ...lts in a list identifying the different controllers by their code same as on their sticker 3 Click on the gear icon of the controller that you would like to connect The controller will now automatically be paired You will be redirected to the original controller list showing the new still nameless controller 4 Click on the empty field under Note to give the controller a descriptive note that helps...

Page 34: ...If the PC is compatible with WOL please enable it usually in the BIOS setup Mark down the MAC address of the Ethernet port of the PC Then feed this address into the form on Asema E By setting and IP address and port you can even start a PC when it is in another network When you press the controller a WOL message is sent this will automatically turn on your PC 6 2 6 2 Asema PC Shutdown client Asema...

Page 35: ...ick on the gear icon to edit the settings and pair the weather station The settings will be saved once you navigate away from this page The weather station will then also automatically be added to the Temperature screenlet and other relevant applications 6 2 8 Central meter In addition to measuring the electricity per appliance the Asema E system can also measure the total consumption of your home...

Page 36: ...e sequences yourself For example you can combine all the appliances of one room to one Theme and shut them all off in one go Each Theme comprises a number of steps Themes cannot be turned ON or OFF they simply run When a theme is run the steps are executed in order Consequently to have the possibility to e g turn a set of appliances ON or OFF with themes you would define two themes one of ON one f...

Page 37: ...your electricity contract or if you have defined a fixed price electricity contract in System Settings price triggers will not do anything Note that price triggers require the electricity price to change in order for them to work If you have not entered data on your electricity contract or if you have defined a fixed price electricity contract in System Settings price triggers will not do anything...

Page 38: ...nough to make sure them minimum time is fulfilled Note that these slots are not necessarily sequential Maximum total time The opposite of minimum time No matter how cheap electricity is this setting ensures that an appliance cannot be left on for more than this amount of hours per day Price triggers can be used to automatically switch on and off appliances and themes based on the current electrici...

Page 39: ... is a recurring theme then you will find it listed under Repeated actions 6 3 3 2 Scheduling themes in the WebView 6 3 3 2 1 Calendar overview Unlike the device touchscreen the WebView offers the extra feature of a calendar overview In the calendar overview you can see all the scheduled Themes for the current and upcoming months You can also delete the single instance scheduled themes directly fro...

Page 40: ...ght Be careful when selecting the times If the end time is accidentally a few minutes before the start time for example start time 15 00 and end time 14 58 the time frame will simply run on until 14 58 the next day 4 Tap OK and the restriction will be saved 6 3 4 1 2 Adding a time restriction in the WebView 1 Go to WebView Actions Restrictions 2 Click on Add time This will open up a form 3 Select ...

Page 41: ...is step until you have added all the Themes of your choice 5 To save navigate away from the page 6 4 Energy consumption Control and monitor your consumption by creating consumption groups and assigning consumption targets to them Consumption from each group is presented as a sum By default there is a group Total which displays the sum of all your appliances Important It is recommended when you cre...

Page 42: ...ss OK and the target for the consumption group will be saved 6 4 1 2 Assigning targets to a Consumption Group in the WebView The interface in the WebView is slightly different from the one on the device Because the WebView allows for a larger display it combines the creation of Consumption Groups and setting of the targets under Consumption Groups 1 Go to WebView Consumption Consumption Groups 2 C...

Page 43: ...ve the setting Restore to state when home Do nothing will do nothing when Home is activated When away activated Switch off all possible will switch off all appliances that have the appliance settings set as ON when Home OFF when Away or Restore to state when home Do nothing will do nothing when Away is activated When away active Play recorded sequence will play a previously recorded sequence of ac...

Page 44: ...e of the Off peak period Fill this in if you have selected Peak Off peak contract Off peak end time Select the time when the Off peak period ends Fill this in if you have selected Peak Off peak contract Distribution fee In deregulated electricity markets your electricity bill and the price you pay is split into two parts the price for energy and the price for delivering it distribution price Enter...

Page 45: ... OK and the room will be saved You can always edit the Room later to add more appliances 6 5 7 Users To use remote control historical data and the other services on Asema com you will need a user account The account you can to create yourself with the Asema E when you are at home You can do that on the device or in the WebView 6 5 7 1 Adding a user on the device 1 Click on New This will open a for...

Page 46: ...a com to see the latest version If there is a newer version please follow the steps in section 6 6 12 System Management Wifi MAC the network identity of your Asema E Free Storage Space the available disk space on the Asema E only to be used by the system Uptime the time that your device has been running without a reboot Users the user accounts for this device that are connected to Asema com Device...

Page 47: ... and the device buttons are labeled as HOME and AWAY in the E view Simply tap on the text field to enter a new label Connected to This shows the item that is currently assigned to the button By default the left button is as signed to HOME and the right button is assigned to AWAY To change the item follow these steps 1 Click on the gear icon for the button you want to edit This will open up a form ...

Page 48: ...te through screenlets with multiple pages or even activate different kind of items Home and Away profiles Appliances or Actions Sweep to left Sweep to right This are the settings for activating items by sweeping 1 Sweep your hand from right to left left to right in front of the screen If you do it correctly the icon should show an animation By default no items are assigned You can assign an item b...

Page 49: ...m the drop down menu which best reflects the lighting situation at your home If you want to customize the setting choose No preset Sensitivity Use the slider to set how precise the sensors should be to detect proximity of your hand You can test the setting immediately Detection distance Use the slider to set the distance at which the sensor should detect the proximity of your hand You can test the...

Page 50: ...der below to select a frequency 6 6 9 Secondary display You can extend your Asema E system with multiple displays In that case one of the displays will function as the primary display which can control the others which will then function as a s secondary display You can configure the settings here accordingly If the display is a secondary display you will have to fill in the IP address same as the...

Page 51: ...ackup system Put the microSD in the microSD slot push the Restore Backup button and follow the steps Remote management interface remote management interface RMI allows Asema customer support to access your Asema E remotely By default the interface is closed and no access is possible When needed you will be instructed by the customer support to open the interface 6 6 13 Firewall Firewall settings l...

Page 52: ... to attempt unlocking it You must know the identifier and the encryption key of the device Fill those in and then click reset A notification will appear on the screen to tell whether the un locking was successful or not 6 6 16 About This section contains information about copyrights intellectual properties and licenses Click on view licenses to see the full license text ...

Page 53: ...oting This section lists a few common problems you may bump into while using your Asema E and remedies to them For a more complete list of howto s and answers to problems visit the FAQ section on our support website at support asema com ...

Page 54: ...such hazardous waste Isolated collection and proper recovery of your electronic and electrical waste equipment at the time of disposal will allow us to help conserving natural resources Moreover proper recycling of the electronic and electrical waste equipment will ensure safety of human health and environment RoHS compliance This product is in compliance with Directive 2002 95 EC of the European ...

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