o
Host an unscheduled meeting
o
Join a meeting
o
Schedule a meeting
Click Join a meeting to host an impromptu support meeting.
4.
There are two different ways in which you can join the meeting.
Options to join Remote Support Meeting
Here you choose the option I want to work with the Meeting Host to support
other.
5.4.
Switching to Training Mode
During a support session, you as the host may want to show your screen to the attendee to
conduct a training session. You can Change Presenter so that you are the presenter. After the
training session, you can change the presenter back to the attendee again.
5.5. Rebooting
from
Remote and Auto-Rejoining
There are situations where the attendee is not available at the system throughout the support
session. However, the host may have to reboot the attendee’s computer during the support
session.
To reboot the attendee computer, the host simply clicks the Reboot button and chooses the
reboot mode: “Reboot” or “Reboot to Safe Mode”.
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1.
Follow the path Start menu Programs
TurboMeeting
double-click the TurboMeeting shortcut from the desktop.
2.
Enter the login credentials and Sign In.
3.
In the meeting control pane the options displayed are:
Start Meeting or
5.3.
Providing Multi-Tier Support
To join a meeting as a joint-supporter, you need a user account in the TurboMeeting system and
follow the steps below.
