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35 of 36
EN
The pellet insert is
clogged early in the
brazier with burn-
ing irregular, door
glass gets dirty, the
flame is long, red-
dish and weak
1. Flue with presence of
stretches too long or clogged
2. Too pellet
3. Excessive pellet or ash
deposits in the brazier
4. The brazier is not found in
its slot
5. Wind contrary to the ex-
haust flow
6. Insufficient combustion air
7. You changed the type of
pellets used
8. Smoke extractor motor
broken
9. Door closed incorrectly
1. Perform periodic cleaning. See paragraph
pellet insert installation in the user manual.
Check chimney cleaning
2. Decrease in the parameters the charge level
of the pellets
3. Clean the brazier after waiting for the total
shutdown of the pellet insert
.
If you repeat
contact your Authorized Service Center
4. Check that the hole in the brazier matches
the glow plug
5. Check the chimney cap windproof and / or
possibly install it
6. Check the correct position of the brazier,
its cleanliness and check that the air intake
in both free environment, verify the status of
the door seal, increase the level in the param-
eter relative to the speed of the fan exhaust
fumes
.
Contact your Authorized Service
Center
7. Check the quality of the pellets.
Contact
your Authorized Service Center
8. Increase the level in the parameters relating
to the speed of the fan exhaust fumes
.
Check
and eventually replace motor
9. Check that the glass is sealed and the seal
guarantees tightness
Smell of smoke in
the environment.
Turning off the pel-
let insert.
1. Poor combustion
2. Malfunction of fan fumes
3. Installation of the flue
performed incorrectly
4. Clogged chimney
Contact your Authorized Service Center
In the automatic
position the pellet
insert always runs
at full power
1. Room thermostat set to
maximum
2. Significant temperature
sensor failure
3. Control panel defective or
broken
1. Reset the thermostat temperature
2. Check the operation of the sensor and
replace if necessary
3. Check the control panel and replace if
necessary
The engine smoke
extraction does not
work
1. The pellet insert has no
voltage
2. The motor is broken
3. The board is defective
4. The control panel has
failed
1. Check the supply voltage and the protec-
tion fuse.
2. Check the motor and capacitor and replace
if necessary.
3. Replace the circuit board.
4. Replace the control panel.
Summary of Contents for NCA115-2A
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