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EN
Alarm signals
Regular checks should be carried out by the user, who should only contact the Authorized
Assistance Center if no solution is found.
In the event of a working defect, the system informs the user about the type of failure occurred.
The following table summarises the alarms, kind of problem and possible solution:
Display
Kind of problem
Solution
ALAR 1
BLACK OUT
There is no power supply
As soon as the power supply is back, the Pellet insert starts a
cooling cycle. After completing the cycle it starts working au-
tomatically
ALAR 2
PROBE
EXHAUST
The smokes sensor is broken or not con-
nected to the pcb
Contact an Authorized Assistance Center
ALAR 3
HOT
EXHAUST
Smokes temperature too high
Switch off the Pellet insert, allow it to cool down and perform
ordinary cleaning. If the problem persists, contact an Authorized
Assistance Center for cleaning the Pellet insert and the flue
ALAR 4
FAN
FAILURE
Smokes extractor blocked or broken
Contact an Authorized Assistance Center
ALAR 5
NO
LIGHTIN
The Pellet insert cannot start up
This is the first light-up
Fill in the tank with pellets
Start up again
ALAR 6
NO
PELLET
The pellet Pellet insert switched off while
working
Fill in the tank with pellets
ALAR 7
SAFETY
THERMAL
The pellet insert is overheated
Reset the thermostat manually. If the problem persists, contact
an Authorized Assistance Center.
ALAR 8
FAILURE
DEPRESS
Obstructed flue
Clean the flue or check there are no obstructed grids near the
smokes exhaust
SERV
The Pellet insert has worked for 1300
hours. Supplementary maintenance requi-
red
Contact an Authorized Assistance Center
Summary of Contents for NCA115-2A
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