Troubleshooting
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* Some power outlets (power receptacles) are controlled by light switches. Ensure that power to the outlet
is continuous even when the light switch is turned off.
Lift Trouble
Resolution
Handset does not respond
•
Check the red stop button on the control box.
•
Check the connector on handset cord.
•
Check the battery condition (replace with a fully charged
battery pack).
RAISE and LOWER buttons on control
box do not respond
•
Check the red button on the control box.
•
Check the battery condition (replace with a fully charged
battery pack).
Powered DPS does not respond
•
Check the red stop button on control box.
•
Check if the handset is connected.
•
Check if the carry bar is correctly installed
The control box emits two audible
“beeps” every 30 seconds.
•
Battery is low. Replace with a freshly charged battery
pack.
The control box emits three audible
“beeps” and the lift shuts-off.
•
Battery is low. Replace with a freshly charged battery
pack.
The control box emits audible beeps in
conditions other than those mentionned
above.
•
Call ArjoHuntleigh for service.
Actuator “stalls” during lift
•
Battery is low. Replace with a freshly charged battery. Do
not exceed the lifting capacity.
Charger Trouble
Resolution
“Power on” light on charger is not lit
•
Check if the charger is plugged into the wall receptacle.
Charger is plugged in, but “Power on”
light is not lit
•
Check that there is power to the wall outlet.*
Battery Trouble
Resolution
Battery pack is properly seated but no
lights are visible.
•
Call for service (charger may be faulty).
Yellow indicator light does not go off
after several hours of charging time.
•
Battery pack needs replacing. Call ArjoHuntleigh for
replacement.
Battery pack indicates it is fully charged
when in the charger, but when placed in
the lift, will only do a few lifts.
•
Battery pack needs replacing. Call ArjoHuntleigh for
replacement.
Troubleshooting