Argox Xellent X-1000VL User Manual Download Page 69

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4. Troubleshooting

Normally, if the printer is in not working properly, the "READY" LED
blinks continuously, and printing and communication between the
host and printer stops.

LED and LCD Diagnosis

Blinking LEDs indicate a problem. Check the LEDs and the LCD
display and refer to the following solutions:

Media Problems

LED/LCD

Indication

READY and MEDIA LEDs Blinking

LCD Display

MEDIA OUT

Possible Problems

Solutions

Remarks

Miss-detected gap

Check the media path

Check the position of
the label sensor

For continuous
media, check
application and
driver, and select
continuous media.

Media out

Supply the media roll

Media not installed

Install the media roll

Media jam

Recover the jam

Note:

If problem continues perform a label sensor calibration.

Summary of Contents for Xellent X-1000VL

Page 1: ...I Argox website http www argox com X 1000VL X 2000V X 2000V Zip X 2300E X 2300ZE X 3200 X 3200Z X 3200E X 3200ZE Xellent Series Industrial Barcode Printer User s Manual ...

Page 2: ... 2 Printer Operation 32 Front Panel 32 LED Indicators 33 Buttons 34 LCD Display 35 Setting Display Language 37 Changing Settings from the Panel 38 Media Calibration 46 Printing a Configuration Report 47 Resetting to Factory Default Settings 51 3 Computer Connections 52 USB Interface Requirements 52 Centronics Parallel Port 52 Serial RS 232 Port 53 Ethernet 10 100 Internal Printer Server Option 54 ...

Page 3: ...4 Cleaning Direction 75 Cleaning the Roller 75 Cleaning the Media Compartment 75 5 Advanced Installation and Adjustment 76 Print Head Pressure 76 Print Head Print Line Position 79 Ribbon Tension Adjustment 82 Printing Wrinkle 84 Rotary Cutter and Guillotine Cutter Installation 87 Rotary Cutter and Guillotine Cutter Settings 90 Rotary Cutter with Paper Jam 93 Guillotine Cutter with Paper Jam 94 Dis...

Page 4: ...ng Language A PPLA 113 Printer Programming Language B PPLB 114 Printer Programming Language Z PPLZ 116 Interface Specifications 118 USB 118 PS 2 118 Serial Interface 119 Connection with Host 120 Parallel Centronics 122 Ethernet Interface 123 Auto Polling 123 ASCII TABLE 124 ...

Page 5: ...manual contains proprietary information of Argox Information Co Ltd It is intended solely for the information and use of parties operating and maintaining the equipment described herein Such proprietary information may not be used reproduced or disclosed to any other parties for any other purpose without the expressed written permission of Argox Information Co Ltd CAUTION Any changes or modificati...

Page 6: ... media compartments are in order Note If damage has occurred contact your shipping company immediately to file a claim 3 Check whether you have received the following accessories together with the printer If there are any items missing please contact your local dealer ...

Page 7: ...7 Package Contents Printer Power Cord Quick Guide Core for Ribbon CD Rom including software and user s manuals USB Cable 1 ID Core for Ribbon Power Cord Printer CD ROM Quick Guide USB Cable ...

Page 8: ...G Do not operate the printer in an area where it might get wet Find a solid flat surface with adequate room for the printer and enough space above for media and ribbon access Place the printer within cable distance of the host and printer serial or parallel cable Isolate the power cord from other electrical cables ...

Page 9: ...9 Connect the power cord as below ...

Page 10: ...10 Internal Parts and Features Ribbon Pick up Spindle Ribbon Supply Spindle Media Supply Spindle Bracket Thermal Print Head Feed Slot ...

Page 11: ...11 Standard Mode Head Latch Paper Sensor Guide Paper Roller Thermal Print Head ...

Page 12: ...12 Peel Off Mode Cutter Mode ...

Page 13: ...eps below are based on ribbon wound ink side in as an example X series printers use ribbon wound ink side in as default To change setting to ribbon would ink side out refer to Section Switching Ribbon Wound Ink side out or Ink side in 1 Lift the top cover and front access door to expose the media compartment Figure 1 2 Turn the head latch counter clockwise and open the bracket Figure 2 1 ...

Page 14: ...14 3 Unwrap the ribbon and separate the ribbon roll from the bare core Insert the ribbon roll onto the ribbon supply spindle Figure 3 Bracket 2 Head Latch 3 Ribbon Supply Spindle ...

Page 15: ...e ribbon through the print head module Figure 4 5 Attach the edge of the ribbon onto the bare core and wind it a bit onto the core Make sure the coating side of the ribbon is face down Bare Core Print Head Module 4 ...

Page 16: ...16 6 Insert the core onto the ribbon pick up spindle Figure 5 7 Turn the pick up spindle to ensure the ribbon is tightly wound Ribbon Pick up Spindle 5 Ribbon Pick up Spindle ...

Page 17: ...nter is produced to suit flexible applications no matter with ribbon wound ink side in manufacturing default or with ribbon wound ink side out The steps to switch for ribbon wound ink side out are listed as follows 1 Pull and move the SHAFT RIBBON ADJ to Outside ...

Page 18: ...18 2 After the adjustment above ribbon wound ink side out can be used Then install the ribbon 3 If ribbon wound ink side in is in use pull and move the SHAFT RIBBON ADJ to Inside Then install the ribbon ...

Page 19: ...des standard peel off or with a cutter Standard mode allows you to collect each label freely Peel off mode peels backing material away from the label as it prints After the label is removed the next label prints Cutter mode automatically cuts the label after it prints Note ...

Page 20: ...20 Standard Mode Loading Media 1 Insert the media roll into the media supply spindle and move the media guide to the inside Figure 1 1 Media Guide Media Supply Spindle ...

Page 21: ...ad latch counter clockwise and open the bracket Remove the outside media guide Figure 2 3 Lead the media through the print head module and under the paper sensor guide Figure 3 Head Latch Bracket Outside Media Guide 2 ...

Page 22: ...22 4 Return the outside media guide close the bracket and hook the head latch Figure 4 4 Head Latch Outside Media Guide Bracket 3 Print Head Module Paper Sensor Guide Module Paper Sensor Position Lever ...

Page 23: ...23 5 Close the top cover and the front access door and turn on the printer or press the FEED button if the printer is already on Figure 5 5 ...

Page 24: ...eel Off Mode Loading Media Follow steps 1 to 3 in Standard Mode Loading Media above 1 From the leading end of the media roll remove enough labels to expose 6 inches of backing paper Figure 1 Backing Paper 1 ...

Page 25: ...he media backing paper through the print head module Figure 2 3 Push down the peel off mechanism release lever and lead the media under the peeler module Figure 3 3 Dispenser Module Peel Lever 2 Print Head Module ...

Page 26: ...e peeler module using the peel off mechanism release lever Figure 4 5 Close the top access door and turn on the printer or press the FEED button if the printer is already on Figure 5 5 4 Peel Lever Dispenser Module ...

Page 27: ...27 Notes 1 The FEED button does not make the printer peel To enable Peeling function set by the LCD panel 2 Make sure the peeler sensor is out of the ribbon path when installed ...

Page 28: ...tter Mode Loading Media Follow steps 1 to 3 in Standard Mode Loading Media above 1 Insert the media into the print head module and under the paper sensor guide Figure 1 Paper Sensor Guide Print Head Module 1 ...

Page 29: ...29 2 Return the outside media guide close the bracket and hook the head latch Figure 2 2 Outside Media Guide Bracket Head Latch ...

Page 30: ...printer or press the FEED button if the printer is already on The printer will then feed the labels through the cutter automatically Figure 3 Note The FEED button does not make the printer cut To enable Cutter function set by the LCD panel 3 Cutter ...

Page 31: ...ever media locates If labels with notches or holes are in use follow the steps below to check position of the label sensor Unlatch the Print head Latch as Figure 2 in Section Standard Mode Loading Media Pull down Paper Sensor Position Lever as Figure 3 in Section Standard Mode Loading Media to horizontally adjust position of label sensor Make sure the Media sensor position mark locates right on no...

Page 32: ...ion The illustrations below describe parts and features of X Series Front Panel Top Access Door Front Access Door X 1000VL LEDs and Buttons LCD Display X 2000V X 2000V Zip X 2300E X 2300ZE X 3200 X 3200Z X 3200E X 3200ZE ...

Page 33: ...tions including ribbon out media out print tasks cancelled printing errors printer paused printer receiving data MEDIA On Normal operation Blinking Media is used out install new media Print head overheat LCD will indicate Print Head Heat printer will resume printing automatically later RIBBON On thermal transfer mode with ribbon installed Off direct thermal mode with no ribbon installed Blinking R...

Page 34: ... with two basic functions Button Function 1 Press the button Function 2 Press the button and power switch together FEED Feed a label Perform self test print configuration report PAUSE Pause printing Press again to resume printing Perform a media calibration CANCEL Interrupt and delete a print task Force printer to continue after an error is solved Reset FLASH settings ...

Page 35: ... following message as examples X 2000V X 2000V Zip X 2300E X 2300ZE X 3200 X 3200Z X 3200E X 3200ZE The first parameter is either 203 or 300 which stands for the printer resolution The second parameter indicates the emulation printer language PPLA PPLB or PPLZ Notes The Ethernet models will prompt ETHERNET CARD INITIALIZING on LCD for about 20 seconds after Power on and then show the message above...

Page 36: ... a barcode reader is connected the LCD display will indicate X 2000V X 2000V Zip X 2300E X 2300ZE X 3200 X 3200Z X 3200E X 3200ZE If an abnormal condition occurs the LCD display will indicate For example READY 203 PPLB ESC FOR KEYBD READY 300 PPLB ESC FOR KEYBD READY 203 PPLB WITH B C READER READY 300 PPLB WITH B C READER RIBBON OUT ...

Page 37: ...PLIFIED CHINESE ENGLISH To select a language 1 Press the PAUSE and CANCEL buttons at the same time 2 Hold both buttons for about 3 seconds and release 3 The language selection screen appears 4 Press the FEED button for the next language 5 Press the CANCEL button to select and set the language Press PAUSE or the PAUSE CANCEL buttons to exit the language selection screen and enter normal standard mo...

Page 38: ...gs via buttons on panel Buttons Function PAUSE CANCEL Press to enter setting mode Don t press over 1 second Press again to exit setting mode and return to normal mode FEED Press to show next parameter PAUSE Press to show next setting item CANCEL Selects and saves a parameter to permanent FLASH memory Unless changed via panel or command the parameter is saved even if you restart the printer Note Do...

Page 39: ...ude the sign For example the first option of print modes is thermal transfer Step 2 Keep press FEED button until LCD prompts the function setting needed PRINT MODE DIRECT THERMAL For example the second option of print modes is direct thermal Step 3 Press CANCEL button to store the setting PRINT MODE DIRECT THERMAL The option selected will now include the sign Step 4 Press PAUSE button to continue ...

Page 40: ...rms Auto Calibration after printing the first label if label height differs from parameters in printer s flash Mode 2 Printer performs Auto calibration when print head is closed Mode 3 Printer finds the first label gap when print head is closed Mode 4 Mode 1 2 3 all disabled Manual calibration is needed Not for X 2000V CONTROL CODE SET STANDARD ALTERNATIVE 1 STANDARD Available only in PPLA printer...

Page 41: ...just offset of vertical print position RECOVER PRINT ENABLE DISABLE DISABLE Will not reprint after recovering from media out or ribbon out errors CUTTER INSTALLED NO YES NO If YES is selected printer will then enter CUTTER TYPE and CUT MODE settings CUTTER TYPE ROTARY NORMAL ROTARY REVERSE GUILLOTINE FULL GUILLOTINE PART ROTARY NORMAL Available only when CUTTER INSTALLED is set to YES ROTARY REVER...

Page 42: ...indows with bundled printer driver and for continuous media BASE SPEED IPS 0 4 IPS 0 IPS Available only in PPLA and PPLB printer languages COUNTING DOWN UP DOWN MEDIASENSE R TYPE REFLECTIVE SEE THROUGH SEE THROUGH To select for different media types After changing sensor setting make sure to calibrate before printing BACK FEED DISABLE ENABLE DISABLE Available only in PPLA and PPLB printer language...

Page 43: ...nguage TRIM DARKNESS 30 30 0 To fine tune darkness Available only in PPLZ printer language BAUD RATE RS232 600 1200 2400 4800 9600 19200 38400 57600 115200 9600 Should be as same as setting of host PARITY RS232 NONE EVEN ODD NONE Should be as same as setting of host LENGTH RS232 8 DATA BITS 7 DATA BITS 8 DATA BITS Should be as same as setting of host CLEAR FLASH NO YES NO When YES is selected all ...

Page 44: ...ss will be assigned automatically by DHCP server after power on If printer is not connected to a router with DHCP disabled settings of IP ADDRESS SUBNET MASK and DEFAULT GATEWAY settings will be available on LCD Every time when DISABLE is changed to be ENABLE LCD will prompt ETHERNET CARD UPDATE FINISH Then please reboot the printer IP ADDRESS xxx xxx xxx xxx xxx range 0 255 When DHCP is disabled ...

Page 45: ...o 255 255 255 255 3 CANCEL RESET Select next function setting _ sign must at the third digit of each parameter for example xxx 4 To change IP ADDRESS or SUBNET MASK enter DEFAULT GATEWAY setting press CANCEL button once LCD will prompt ETHERNET CARD UPDATE FINISH Then reboot the printer MAC ADDRESS yyyy yyyy yyyy yyyy 0000 FFFF To have more information on Ethernet settings please refer to Ethernet...

Page 46: ...ve 4 The printer feeds 12 inches of blank labels 5 When READY is displayed the READY and MEDIA indicators stop blinking but remain illuminated Note For X 1000VL the steps about LCD can be ignored Important 1 It s suggested to perform media calibration after changing media types 2 Before calibration be sure media and ribbon for thermal transfer printing have been loaded correctly The label sensor n...

Page 47: ...and then show the SELF TEST message as described above 5 The printer now prints out a configuration report as the sample in next page 6 Printer will enter Dump mode after printing configuration In Dump mode all characters will be printed in 2 columns the right shows characters received from your system and the left are the corresponding hexadecimal values of the characters It allows users or engin...

Page 48: ...48 Sample of Configuration Report based on X 2300E ...

Page 49: ...alue 10 No of downloaded Soft Fonts 11 RTC Time 12 No of downloaded Argox Format Fonts 13 Cut Count 14 Label Length Meter 15 RS232 Protocols 16 Check Sum 17 Speed Darkness 18 Media Type 19 Print Width 20 Label Length 21 Backfeed Disable Enable 22 Cutter Disable Enable 23 Peeler Disable Enable 24 Cutter Peeler Offset value 25 R X Y 26 H position adjust 27 Calibration Type Mode 28 Ethernet Module Ve...

Page 50: ...50 32 Mac Address 33 SNMP 34 DIP switch Switch ON OFF 2 Direct Thermal Default 35 Font Image Remark What continue after the parameters are test patterns of print head ...

Page 51: ...cribed above 4 When READY is displayed on the LCD the READY indicator stops blinking but remains illuminated 5 The following information is now back to defaults Label parameters Heat Darkness Speed Symbol set language Others for specific emulation Notes 1 For X 1000VL the steps about LCD can be ignored 2 Be cautioned that this will reset all printer settings back to defaults if possible print the ...

Page 52: ...makes installation easy Multiple printers can share a single USB port hub Centronics Parallel Port You can connect the printer to the host computer s parallel port using any standard Centronics cable The required cable must have a standard 36 pin parallel connector on one end which is plugged into the parallel port located on the back of the printer The other end of the parallel interface cable co...

Page 53: ...e connects to a serial port on the host computer For technical and pin out information please refer to the Technical Reference in this manual Note 1 Centronics allows a much higher communication speed than serial 2 The pin assignment of serial cable is different from PC Please contact your local Argox reseller if you need this cable Parallel Port USB PS 2 Serial Port Power Switch AC plug ...

Page 54: ...ors The indicators with two different colors help users understand status of Ethernet LED Status Description Both Off No Ethernet link detected Blinking The printer waits for printer ready It will take about 20 30 seconds to be ready Green Speed LED On 100 Mbps link Off 10 Mbps link Amber Link Activity LED On link up Off link down Flash activity Note When using Ethernet model printer please wait t...

Page 55: ...55 Ethernet indication Amber LED Green LED Centronics Parallel USB PS 2 RS232 Serial Power Switch AC Power Jack Ethernet ...

Page 56: ...ration systems are similar Drivers can be installed via the CD Rom included in printer package or it can be downloaded from Argox website Technical Support Download Center select product model to access http www argox com content php sno 0000033 Installing a Plug and Play printer driver for USB only Note We strongly recommend that you use the Seagull Driver Wizard instead of the Microsoft Windows ...

Page 57: ...nter supports Plug and Play and you have successfully connected it using a USB cable then the Windows Add Hardware Wizard will automatically detect the printer and display a dialog that allows you to install a driver Click Cancel and do not install the driver using this wizard 3 Prepare the documentation and software CD Rom from printer package and then install to CD Rom drive of your computer The...

Page 58: ...58 4 Choose Industrial Barcode Printers on the screen go to X 3200 product page click on version of Seagull driver and then start installation ...

Page 59: ...tall Seagull driver is to run the DriverWizard utility from the Installation Directory where the Seagull driver files locates 5 On the Seagull Driver Wizard prompt select the first radio button to Install a driver for a Plug and Play printer Then click Next ...

Page 60: ...60 6 Enter Printer name i e Argox X 3200 PPLB and select do not share this printer and click Next 7 Check all the data on the showing screen if it is correct click Finish ...

Page 61: ...61 8 After the related files have been copied to your system click Finish 9 After driver installation is complete click Close The driver should now be installed ...

Page 62: ...n connect the other end of the cable to printer s power socket Connect the Parallel cable Serial cable or Ethernet cable to the proper port on the printer and on your computer 2 Prepare the documentation and software CD Rom from printer package and then install to CD Rom drive of your computer The CD Rom will bring out the following prompt Click Go ...

Page 63: ...63 3 Choose Industrial Barcode Printers on the screen go to X 3200 product page click on version of Seagull driver and then start installation ...

Page 64: ...l driver is to run the DriverWizard utility from the Installation Directory where the Seagull driver files locates 4 On the prompt Windows Printer Driver select I accept and click Next 5 Assign the directory to keep Seagull driver for example C Seagull and click Next ...

Page 65: ...65 6 Click Finish 7 Select Install printer drivers and Click Next ...

Page 66: ...66 8 Select model emulation the following examples are based on model X 3200 PPLB 9 Select the port of the printer and click Next ...

Page 67: ...67 10 Enter Printer name i e Argox X 3200 PPLB and select do not share this printer and click Next 11 Check all the data on the showing screen if it is correct click Finish ...

Page 68: ...68 12 After the related files have been copied to your system click Finish 13 After driver installation is complete click Close The driver should now be installed ...

Page 69: ...fer to the following solutions Media Problems LED LCD Indication READY and MEDIA LEDs Blinking LCD Display MEDIA OUT Possible Problems Solutions Remarks Miss detected gap Check the media path Check the position of the label sensor For continuous media check application and driver and select continuous media Media out Supply the media roll Media not installed Install the media roll Media jam Recove...

Page 70: ...on roll Not applicable to direct thermal Ribbon jam Recover the jam Ribbon sensor error Replace ribbon sensor Note If you use direct thermal set with panel Windows driver or command Other Problems LED Indication READY LED Blinking Problems Solutions Remarks Serial IO error Check the baud rate format or protocol between host and printer Not for Centronics ...

Page 71: ... Blinking LED Description PAUSE READY Printer is paused Press PAUSE or CANCEL to return to normal MEDIA OUT MEDIA READY Media is uninstalled or used up Load new media to the printer RIBBON OUT RIBBON READY Ribbon is uninstalled or end of ribbon occurred Load new ribbon to the printer SERIAL IO ERROR READY Format or baud rate of RS232 communication is inconsistent between printer and host CUTTER FA...

Page 72: ...f the host shows Printer Time out 1 Check if the communication cable parallel or serial is connected securely to your parallel or serial port on the PC and to the connector on the printer at the other end 2 Check if the printer power is turned on If the data has been sent but there is no output from the printer Check the active printer driver and see if Seagull Driver for your Windows system and t...

Page 73: ... If the problem persists replace the print head For unstable ribbon roll rotation check the label path and make sure the head latch is securely closed Poor printout quality The ribbon may not be qualified The media may not be qualified Adjust the Darkness heat temperature Slow down the print speed Refer to the following and clean the related spare parts ...

Page 74: ...after cleaning 6 Repeat if necessary until the cotton is clean after it is passed over the head Cleaning Interval It s strongly recommended to regularly clean print heads at least when changing every one label roll in direct thermal printing mode or every one ribbon roll in thermal transfer printing mode In addition if printers are operated under critical applications and environments or if it s f...

Page 75: ...void dust or dirt on cleaning cotton would be attached onto print head again Special Caution Warranty of print heads will be void if print head serial number is removed altered defected or made illegible under every circumstance Cleaning the Roller Using a cotton bud moistened with alcohol clean the roll and remove any attached glue Note Clean the roller after it has been in contact with foreign m...

Page 76: ...re Printing quality can be fine adjusted based on which area on the label the printing quality discrepancy is located A Right Hand Side Enhancement If the phenomena as shown in Fig 1 been observed please turn the Fine Adjustment Knob clockwise slightly then try printing again to justify the printing quality improvement as shown in Fig 2 Repeat the same process until the printing quality is well ba...

Page 77: ...Fig 3 been observed please turn the Fine Adjustment Knob counter clockwise slightly then try printing again to justify the printing quality improvement as shown in Fig 4 Repeat the same process until the printing quality is well balanced on both ends of the label ...

Page 78: ...ake note on the new setting of the Fine Adjustment Knob and the type number of ribbon been used in this printing task for future reference Remark Please note as shown in Fig 2 and Fig 4 the Fine Adjustment Knob is set to 0 as default setting when shipped from Argox factory ...

Page 79: ...all be adjusted When the left side of the label exhibits inferior printing quality as shown in Fig 3 the screw at the left side shall be adjusted The adjusting steps are as follows 1 Clockwise rotate the screw a half circle and test printing observe whether the printing quality has been gradually improved or not and stop the adjustment if the quality is improved 2 Repeat Step 1 if the printing qua...

Page 80: ...80 Figure 1 ...

Page 81: ...81 Figure 2 Figure 3 ...

Page 82: ...te counter clockwise control knob of ribbon supply to increase ribbon tension to balance the tension If the ribbon is wrinkled at ribbon pickup rotate counter clockwise control knob of ribbon pickup to decrease ribbon tension at ribbon pickup and further improve ribbon wrinkle If the tension is too little at ribbon pickup ribbon will not move smoothly and needs control knob to rotate clockwise to ...

Page 83: ...83 Figure 1 Figure 2 ...

Page 84: ...ve ribbon wrinkle accordingly Figure A Figure B Once the printouts as above appear the possible cause may be the unequal positions of Ribbon Bracket which needs to be adjusted properly to make its heights equally the same at both sides Steps to adjust are as below 1 Loose the screws at both sides and rotate counter clockwise ...

Page 85: ...he Ribbon Bracket is at its lowest position first then tight up the screws by rotating clockwise 3 Print a test page to check print quality If the quality is improved stop the adjustment if not continue with next step ...

Page 86: ...then loose the screw at the left and gradually fine tune upward until the print quality gets improved If the test print appears as Figure B remain the screw at the left of Ribbon Bracket fixed and then loose the screw at the right and gradually fine tune upward until the print quality gets improved ...

Page 87: ...urn off the printer 2 Remove the top covers on both left and right sides 3 Install the Cutter Baby Board to the main board JP17 socket of X 1000VL X 2000V X 2000V Zip JP15 socket of X 3200 X 3200Z X 3200E X 3200ZE X 2300E X 2300ZE 4 Loose the three screws from Tear off Bracket and then remove Tear Bracket screw Tear Bracket ...

Page 88: ...88 5 Insert the left side of cutter bracket 7 and secure the two screws 6 to the print module Rotary Cutter Guillotine Cutter ...

Page 89: ...ition For the X 1000VL model ignore this step After the cutter is installed install media and ribbon 1 Put the media end on the roller 2 Close the print head latch 3 Hold the PAUSE button and turn on the printer 4 Release the button when the cutter starts cutting 5 After cutting the printer will feed the label for 8 inches Note The procedure above is for first time installation or after cutter jam...

Page 90: ...er in use is Rotary Cutter or Guillotine Cutter Then select proper settings via Seagull Driver for printer The following installation steps are based on X 3200 as an example 1 Check X 3200 driver Go to the prompt of Printer Properties click on the tag Tools 2 Click the Configure setting of driver select Cutter Setup ...

Page 91: ... Setup prompts will be indicated as below Check on the radio button Rotary if there s Rotary Cutter installed Then click OK Check on the radio button Guillotine if there s Guillotine Cutter installed Then click OK ...

Page 92: ...erence prompt of CP 2140 driver and then click on the Stock tag Check Post Print Action settings and select Cut If there s Guillotine Cutter installed and partial cut function is needed select Partial Cut in Post Print Action ...

Page 93: ...Rotary Cutter Installation section to remove the rotary cutter Check the Cam as marked in Figure 1 find a slotted screwdriver to turn counter clockwise as Figure 2 During turning the Cam of cutter release the blade from paper and them remove the paper from the cutter Figure 1 Figure 2 ...

Page 94: ...ter check in Figure 1 and find where the screw under guillotine cutter It is to control cut actions of guillotine cutter Find a Phillips screwdriver to lay down the blade by turning the screw counter clockwise Then paper can be removed from the cutter as Figure 2 Figure 1 Figure 2 ...

Page 95: ...r Installation Install a dispenser into the printer as follows 1 Turn off the printer 2 Remove the top cover on both left and right sides 3 Assemble the related components for both left and right sides Check below ...

Page 96: ...JP15 socket of X 1000VL X 2000V X 2000V Zip JP12 socket of X 3200 X 3200Z X 3200E X 3200ZE X 2300E and X 2300ZE Secure the dispenser board onto printer case 5 Insert the left side of dispenser bracket and secure the three screws to the TPH module ...

Page 97: ...n and media 7 Turn on the printer 8 For the X 2000V X 2000V Zip X 3200 X 3200Z X 3200E X 3200ZE X 2300E X 2300ZE models set the parameter of DISPENSER INSTALLED on the LCD to the ON position For the X 1000VL ignore this step ...

Page 98: ...AC power cable 2 Open the left cover of printer 3 Loose the lock for RTC Battery on main board and then replace with a known good RTC battery CAUTION Risk of explosion if battery is replaced by an incorrect type Dispose of used batteries according to the instructions ...

Page 99: ...200 X 2300E X 3200E To use the printer in stand alone operation with a keyboard follow the procedure described below 1 Make a form for the keyboard The form should include ZS command to store to flash memory Refer to the following command sample 2 Turn on the printer download the form from PC to printer 3 Turn off the printer 4 Connect the keyboard to the keyboard interface 5 Turn on the printer 6...

Page 100: ...100 Form Control Functions Key Function Esc Enter or exit from keyboard mode Backspace Delete the last typed character F1 Next form if more than one form exists Enter Select the form End of typed data ...

Page 101: ... 1 R ABC COMPANY B550 60 0 2 2 4 40 B C0 A540 150 0 3 1 1 N V00 FE ZN Enable store to flash Delete previous one Start of form Variable and display message Counter and display message Label dimension Label width Speed Darkness Print from top Fixed data Barcode I25 for counter Print the input product End of form Disable store to flash 2 Send the file KBD FRM to printer under MS DOS COPY B KBD FRM LP...

Page 102: ... message READY 203 PPLB ESC FOR KEYBD 4 Press ESC to enter the keyboard mode and the form name appears Press ENTER to select the form 5 Key in the product name and number 6 Input the label count and copy count KBDFORM Product Name Barcode Printer Product No 0123456789 LABEL SET NO 2 COPIES PER LAB 3 ...

Page 103: ...103 7 Press ENTER to continue to the next label and repeat steps 5 7 or ESC to exit 8 Output ENTER to go on Or ESC to return ...

Page 104: ...104 ...

Page 105: ...de reader scanner follow the procedure described below 1 Make a form for barcode reader Note that the form name must be READER The form should include ZS command to store to flash memory 2 Turn on the printer download the form from PC to printer 3 Set the parameter of READER INSTALLED on the LCD to ON position 4 Turn off the printer 5 Connect the barcode reader to the keyboard interface 6 Turn on ...

Page 106: ... q816 S2 D8 ZT A550 20 0 4 1 1 R ABC COMPANY B550 60 0 2 2 4 40 B C0 A540 150 0 3 1 1 N V00 PA1 FE ZN Enable store to flash Delete previous one Start of form Variable and display message Counter and display message Label dimension Label width Speed Darkness Print from top Fixed data Barcode I25 for counter Print the input product Single copy End of form Disable store to flash ...

Page 107: ...printer and set Reader installed on the LCD to ON position 4 The form READER is automatically executed Scan product name and number from printed bar codes using the barcode reader 5 A label is printed The copy count depends on the PA command for the READER form Step 4 is automatically repeated 6 Output Product No 11223344 Product Name APPLE ...

Page 108: ... and turn on the printer again 2 When using a keyboard or barcode reader communicating with a host through the Centronics or serial port is prohibited 3 For the keyboard form the P command is not allowed while for the barcode reader scanner form a PA command must be included ...

Page 109: ...ax 4 09 104mm Max 4 16 105 7mm Printing Length Max 50 1270 mm Min 0 2 5mm Max 100 2540 mm Min 2 5mm Max 50 1270 mm Min 0 2 5mm Printing Speed 2 4 IPS 51 102 mm s 2 6 IPS 51 152 mm s 1 up to 5 IPS 25 4 127 mm s Memory 8MB DRAM 7MB User Available 4MB Flash ROM 3MB User Available 16 MB DRAM 13MB User Available 8MBFlash ROM 6MB User Available CPU Type 32 bit RISC CPU Sensors Reflective See through med...

Page 110: ... cut continuous fan fold tags ticket in thermal paper or plain paper fabric labels Maximum Label Roll Diameter Max media width 4 4 112mm Min media width 1 25 4 mm Media thickness 0 0025 0 01 0 0635mm 0 254mm 8 203mm OD on a 3 76mm ID core 7 177 8mm OD on a 1 5 38mm ID core Min Length 0 79 20mm for rotary cutter option Ribbon Wax Wax Resin Resin ribbon wound ink side out or ink side in available Ri...

Page 111: ...Vista Windows 7 Windows 8 Printer Languages X 1000VL X 2000V X 2300E X 3200 X 3200E PPLA PPLB X 2000V Zip X 2300ZE X 3200Z X 3200ZE PPLZ Real Time Clock RTC N A Standard Battery for RTC Type CR2032 3V 225mAh Options and Accessories Guillotine Cutter Rotary Cutter Dispenser Rewinder Media Stacker RTC Font card Simplified Chinese Traditional Chinese Japanese Korean Guillotine Cutter Rotary Cutter Di...

Page 112: ...TC Card share the same slot on X 1000VL and X 2000V they cannot be used at the same time 2 The X Series models except X 1000VL can connect to PC keyboard via PS 2 port for standalone operation X 1000VL connects to Argokee via RS 232 connection ...

Page 113: ...3200 X 2300E X 3200E Internal Fonts 9 fonts with different point size 6 fonts with ASD smooth font Courier font with different symbol sets Symbol Sets Code Pages Courier font symbol set Roman 8 ECMA 94 PC PC A PC B Legal and PC437 Greek Russian Font Expandability 1x1 to 24x24 Character Rotation 0 90 180 270 degree 4 direction rotation Soft Fonts True Type fonts can be downloaded by Font Utility Tw...

Page 114: ... Barcode Micro PDF417 Graphics PCX BMP IMG GDI and HEX format files Printer Programming Language B PPLB Specification X 1000VL X 2000V X 3200 X 2300E X 3200E Internal Fonts 5 fonts with different point sizes Symbol Sets Code Pages 8 bits code page 437 850 852 860 863 865 857 861 862 855 866 737 851 869 1252 1250 1251 1253 1254 1255 7 bits code page USA BRITISH GERMAN FRENCH DANISH ITALIAN SPANISH ...

Page 115: ... check sum digit Code 93 EAN 13 EAN 8 Standard 2 5digit add on Codabar Postnet Code128 subset A B C Code 128 UCC shipping container code Code 128 auto UCC EAN code 128 GS1 128 Interleave 2 of 5 Interleaved 2 of 5 with check sum Interleaved 2 of 5 with human readable check digit German Postcode Matrix 2 of 5 UPC Interleaved 2 of 5 EAN 13 2 5 digit add on UPCA 2 5 digit add on UPCE 2 5 digit add on ...

Page 116: ...HOLLAND DENMARK NORWAY SWEDEN FINLAND GERMAN FRANCE1 FRANCE2 ITALY SPAIN MISC JAPAN IBM850 Font size 1x1 to 10x10 Character Rotation 0 90 180 270 degree 4 direction rotation Soft Fonts True Type fonts can be downloaded by Font Utility Two byte Asian fonts also can be downloaded to X 3200Z X 2300ZE X 3200ZE 1D Bar Code Types Code39 UPC A UPC E Postnet Code128 subset A B C Interleave 2 of 5 Interlea...

Page 117: ...117 GS1 Data bar RSS Industrial 2 of 5 Standard 2 of 5 Logmars 2D Bar Code Types MaxiCode PDF417 Data Matrix ECC 200 only QR code Composite Codes Aztec Barcode Micro PDF417 Graphics GRF Hex and GDI ...

Page 118: ...detailed information about how to properly interface your printer with your host or terminal USB Pin Signal Name 1 VBUS 2 D 3 D 4 GND PS 2 Standard IBM PC PS 2 interface 6 pin female type Pin No Direction Definition 1 IN OUT DATA 2 N C 3 GROUND 4 5V 5 IN OUT CLOCK 6 N C 1 2 3 4 1 2 3 4 USB series B Receptacle Interface Connector Terminal Pin Assignment ...

Page 119: ...ansmitted Data 4 No function No connection 5 GND Signal Ground 6 No function Shorted to Pin 1 7 Request to Send RTS Output Used as the control signal for H W Flow Control 8 Clear to Send CTS Input Used as the control signal for H W Flow Control 9 5V Output Pin 9 is reserved for KDU keyboard device unit Note Pin 9 is reserved for a KDU keyboard device unit Do not connect this pin if you use a gener...

Page 120: ...X 2 2 RX TX 3 2 RX RX 3 3 TX RX 2 3 TX CTS 5 7 RTS CTS 8 7 RTS RTS 4 8 CTR RTS 7 8 CTS GND 7 5 GND GND 5 5 GND Alternatively you can connect the 3 wires as follows Host 25S Printer 9P Host 9S Printer 9P PC or compatible PC or compatible TX 2 2 RX TX 3 2 RX RX 3 3 TX RX 2 3 TX GND 7 5 GND GND 5 5 GND pin 4 pin 4 pin 5 pin 6 pin 6 pin 7 pin 20 pin 8 ...

Page 121: ...ontrol it will be problem free Baud rate 1200 2400 4800 9600 default 19200 38400 57600 115200 bauds Programmable by command Data format always 8 data bits 1 start bit and 1 stop bit Parity always non parity Handshaking XON XOFF as well as CTS RTS hardware flow control If you run an application with the bundled printer driver under Windows and use the serial port you should check the above paramete...

Page 122: ...gnments are as follows Pin Direction Definition Pin Direction Definition 1 In STROBE 13 Out SELECT 2 In Data1 14 15 NC 3 In Data 2 16 Ground 4 In Data3 17 Ground 5 In Data4 18 6 In Data5 19 30 Ground 7 In Data6 31 NC 8 In Data7 32 Out Fault 9 In Data8 33 36 NC 10 Out ACK 11t Out BUSY 12 Out PE ...

Page 123: ...be active at the same time i e the printer can simultaneously communicate with two PCs via different ports However as no port contention is made for this printer if both PCs transmit data at the same time the data may become damaged in the receiving buffer Pin Signal 1 Transmit 2 Transmit 3 Receive 4 Reserved 5 Reserved 6 Receive 7 Reserved 8 Reserved ...

Page 124: ... ASCII TABLE NUL 0 P P SOH XON 1 A Q a q STX 2 B R b r XOFF 3 C S c s 4 D T d t NAK 5 E U e u ACK 6 F V f v BEL 7 G W g w BS 8 H X h x 9 I Y i y LF J Z j z ESC K k FF L l I CR M m SO RS N n SI US O _ o DEL ...

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