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ARCTIC WIND 2AWH12000A, Owner'S Manual, Page: 19 / 20

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ARCTIC WIND 2AWH12000A Owner'S Manual Download Page 19

TROUBLESHOOTING

18

CONTINUED

PROBLEM

POSSIBLE CAUSES

SOLUTIONS

The Air Conditioner  
is freezing up

Ice blocks the airflow and stops 

the air conditioner from cooling 

the room

•  Set the MODE dial to HIGH 

FAN or HIGH COOL and set 

the thermostat to a higher 

temperature

The Remote Control  
is not working

The batteries are inserted 

incorrectly

•  Check the position of the 

batteries .

The batteries may be dead

•  Replace the batteries

Water is dripping outside

Hot and humid weather .

•  This is normal

Water is dripping  
inside the room

The air conditioner is not 

correctly tilted outside .

•  For proper water drainage, 

make sure the air conditioner is 

slightly tilted downward from the 

front of the unit to the rear .

Water collects  
in the base pan

Moisture removed from the air  

is draining into the base pan .

•  This is normal for a short period 

in areas with low humidity and 

nor mal for a longer period in 

areas with high humidity .

Summary of Contents for 2AWH12000A

Page 1: ...WINDOW AIR CONDITIONER MODELS 2AWH8000A 2AWH12000A OWNER S MANUAL ...

Page 2: ...IMPORTANT Thank you for your purchase Please read this manual carefully before operating Make sure to save this manual for future reference ARCTIC WIND ...

Page 3: ...5 INSTALLATION ASSEMBLY INSTRUCTIONS 6 THROUGH THE WALL INSTALLATION INSTRUCTIONS 12 USING YOUR AIR CONDITIONER 13 OPERATING YOUR AIR CONDITIONER 15 CARE AND CLEANING 16 TROUBLESHOOTING 17 TABLE OF CONTENTS FOR WINDOW AIR CONDITIONER MODEL 2AWH8000A 2AWH12000A ARCTIC WIND ...

Page 4: ...ng outlet Do not remove the ground prong Do not use a plug adapter Do not use an extension cord Unplug the air conditioner before servicing Use two or more people to move and install the air conditioner This is a safety alert symbol This symbol alerts you to potential hazards that can harm you or others or even cause death All safety messages will directly follow the safety alert symbol and or the...

Page 5: ...nt If the cord is damaged and leakage occurs power will be disconnected from the unit The test and reset buttons on the LCDI Plug are used to check if the plug is functioning properly To test the plug 1 Plug power cord into a grounded 3 prong outlet 2 Press RESET on some units a green light will turn on 3 Press the TEST Button the circuit should trip and cut all power to the air conditioner on som...

Page 6: ... Sash Lock Two holes 1 Window Sash Seal Sponge 1 3 8 Short Screws 5 1 2 Length Screws 4 3 4 Long Screws 3 5 8 Big Flat Head Bolt and Locknut 2 Sill Angel Bracket 2 1 2 Small Flat Head Bolt and Locknut 4 Chassis Lock 1 Foam Top Window Gasket Thin sponge for back up using 1 Insulation Strip Sponge 2 Support Bracket with R and L remark 2 Battery 2 ...

Page 7: ...etal 5 The electrical outlet must be within reach of the power cord How to Install NOTE This is necessary for proper condensation utilization and drainage If you are not using the Side Panels for any reason this pitch to the rear must be maintained Remove the air conditioner from the box and place it on a hard flat surface such as a floor bench or table There is a Left and Right Window Accordion P...

Page 8: ...l need to be re installed before mounting the air conditioner 4 After removing the screws gently pull the faceplate away from the air conditioner cabinet 5 Remove the control panel screw and WI FI module screw if available from the front panel 6 Remove the screws from the cabinet Do not pull or lift this area It may cause damage Pull the base handle 7 Hold the cabinet while pulling on the base han...

Page 9: ...rd flat surface 2 Remove the top rail from the packaging material as shown in FIG A 3 Align the hole in the top rail with those on the top of the unit as shown in FIG B 4 Secure the top rail to the unit with the 3 8 screws as shown in FIG C Top Rail Hardware QTY 3 8 Screws 4 Top Rail 1 NOTE For safety reasons all 4 screws must be used to attach the top rail CAUTION When handling unit be careful to...

Page 10: ... Assembly 1 Hold the Accordion Panel in one hand and gently pull the center to free the open end 2 Slide the free end of the panel into the cabinet as shown Be sure to leave enough space to slip the top and bottom of the frame into the rails on the cabinet 3 Once the panel has been installed on the side of the cabinet make sure it sits securely inside the frame channel by making slight adjustments...

Page 11: ...nd the air filter 5 If the wall is too near to effect driving the cabinet screw back you can assemble the chassis lock at the right bottom corner of the chassis with a 3 8 screw as shown before assembling the front panel Install Support Brackets 1 Hold each support bracket flush against the outside of the window sill Tighten each bracket to the bottom of the cabinet as shown Mark the brackets at t...

Page 12: ...ch a board or piece of wood to the sill The board or wood piece should have a depth of at least 1 2 Make sure the board or piece of wood is approximately 1 2 higher than the storm window frame This will allow the air conditioner to tilt enough for proper drainage 7 Drive 1 2 locking screws through frame holes and drive one 3 4 screw through the top rail into window sash as shown 8 To secure lower ...

Page 13: ...bble space is slanted to the outside Lintel angle is required to support bricks or blocks above the opening Flashing is required and should extend the length of the opening to ensure no inside cavity leakage occurs Frame Max Thickness 8 9 10 225 mm Inside Frame Width 20 508 mm Inside Frame Height 15 1 5 385 mm NOTE The allowed maximum wall thickness is less than 8 9 10 Otherwise the wall will bloc...

Page 14: ...e The cooling function allows the air conditioner to cool the room and at the same time reduces air humidity Press the MODE button to activate the cooling function To optimize the function of the air conditioner adjust the temperature and the speed by pressing the button indicated Dry Mode This function reduces the humidity of the air to make the room more comfortable Press MODE button to set the ...

Page 15: ... turn on In Eco mode the unit will turn off once the room is cooled to the temperature set by the user The unit will turn back on when the room temperature rises above the set temperature Before the compressor starts the fan motor will run for a while then it will stop for a while It will repeat to provide a more comfortable environment and save energy 7 Sleep Button Press the SLEEP button all the...

Page 16: ...on one time and set the temperature by pressing the button or Press TIMER button a second time to set the rest time by pressing the button or Press TIMER button a third time to confirm the setting then the countdown to the next automatic on cycle will be displayed Note The timer can be set to automatically turn off or on in 0 5 24 hours Each press of the or buttons will increase or decrease the ti...

Page 17: ...s Cabinet Cleaning To clean the air conditioner cabinet Unplug the air conditioner to prevent shock or a fire hazard The cabinet and front panel of the air conditioner may be dusted with an oil free cloth or washed with a cloth dampened in a solution of warm water and mild liquid soap Rinse thoroughly with a damp cloth and wipe dry Never use harsh cleaners wax or polish on the cabinet front Be sur...

Page 18: ...t interrupter device is tripped Press the RESET button located on the power cord plug If the RESET button will not stay engaged discontinue the use of the air conditioner and contact a qualified service technician The Air Conditioner does not cool as it should Airflow is restricted Make sure there are no curtains blinds or furniture blocking the front of the air conditioner The temperature control...

Page 19: ...ion of the batteries The batteries may be dead Replace the batteries Water is dripping outside Hot and humid weather This is normal Water is dripping inside the room The air conditioner is not correctly tilted outside For proper water drainage make sure the air conditioner is slightly tilted downward from the front of the unit to the rear Water collects in the base pan Moisture removed from the ai...

Page 20: ...855 663 9463 support arcticwindac com www arcticwindac com 5401 Dansher Road Countryside IL 60525 Printed in China 0121_M528 ...

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