Troubleshooting 8-12
z
Make sure that the printer driver is correctly installed.
z
Make sure that you have assigned the printer port correctly in your
operating system or application program.
The printer prints garbled information.
z
Make sure that the printer driver is correctly installed.
z
Make sure that the printer cable is properly connected.
Software Problems
An application program does not work correctly.
z
Make sure that the software is correctly installed.
z
If an error message appears on the screen, consult the software
program’s documentation for further information.
z
If you are sure the operation has stop, reset the computer. (See
“Resetting the Computer” later in this chapter.)
Sound Problems
No sound is produced.
z
Make sure that the volume control is not set too low.
z
Make sure that the device driver is correctly installed.
z
Make sure that the computer is not in Standby mode.
z
If using an external speaker, make sure that the speaker is properly
connected.
Distorted sound is produced.
z
Make sure that the volume control is not set too high or too low. In
most cases, a high setting can cause the audio electronics to distort the
sound.
