Troubleshooting 8-7
The hard disk drive operations seem slow.
z
The data files stored on the hard disk drive may be fragmented. Use a
tool such as Window’s
Disk Defragmenter
to defragment the files.
The hard disk drive in-use indicator glows without blinking.
z
The data files stored on the hard disk drive may be fragmented. Use a
tool such as Window’s
Disk Defragmenter
to defragment the files.
Infrared Problems
The IR port does not work.
z
Make sure that the IR ports of the two device face each other within a
±
15-degrees angle and 1 meter (3 feet) distance and there are no
obstructions in between.
z
Make sure that the device connected is using an equivalent speed.
z
If you are printing to an infrared printer, make sure that the
appropriate driver is installed.
z
If you are using any file transfer functions, make sure that both the
computer and the IR device have the appropriate software running.
z
Make sure that there is no device radiating infrared rays, such as
remote-controlled devices or wireless headphones, near the computer
or device.
z
Make sure that no direct sunlight or fluorescent lamps are near the
computer or device.
z
Make sure that the IR ports are clean.
Keyboard, Mouse, and Touchpad Problems
The keyboard does not respond.
z
Try connecting an external keyboard. If it works, contact an
authorized dealer, as the internal keyboard cable might be loose.
