![background image](http://html.mh-extra.com/html/anker/eufy-g20-series/eufy-g20-series_faqs_2944260021.webp)
Error 10: Path Tracking
Sensor needs cleaning
Path tracking sensor is blocked by dust and
requires cleaning.
Error 21: Charging Base
blocked by surrounding
obstacles
Charging base is blocked by obstacles, clear any
obstacles around the charging base and try again.
Error 22: The device is
being picked up. Please put
the machine back near the
starting place.
The device is being picked up.
Please put the machine back near the starting
place.
Error S1: Battery Error.
Refer to Owner's Manual or
App for help
- Open the battery compartment and check
whether the battery is connected and restart the
device
- Battery Temperature may be too high or low; wait
until the battery falls to normal temperatures
before usage (0 ° ~ 40 ° C/C 32 ° F to 104 ° F)
- If the issue persists, contact customer support
for help
21