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What if my RoboVac runs for a shorter time before returning to the charging
base?
The cleaning time will be affected by the suction mode and floors/carpets to be cleaned:
- Quiet suction mode (on hardwood floors): about 120 minutes of cleaning
- Standard mode (on medium-pile carpets): about 70 minutes of cleaning
- Max suction mode (on medium-pile carpets): about 36 minutes of cleaning
Please charge the vacuum for 6+ hours to ensure it's fully charged. A solid blue light
shows that it is fully charged. If the running time is way shorter than expected in the
related mode after fully charged, the issue might be with the battery. Replacing the
battery could fix the issue.
What if my RoboVac cannot power on?
To activate the machine, users have to turn on the main power switch first, then press
the start button on the top or on the remote.
If your RoboVac can be charged normally (showing solid blue light when fully charged)
but does not start up at all when you press the start/pause button, you can check the
following:
1. Make sure the main power switch (on the bottom of RoboVac) is turned on (in the "I"
position). Please see the pictures below. It’s different from the start/pause button on the
top. “I” stands for “on”, while “O” stands for “off”.
2. When toggle the switch button to the “I” position, you will hear a starting alert. If not,
maybe the switch is stuck by dust. You can flip it off and on a few more times, and at the
same time, tap the vacuum (vacuum bottom to the floor) to dislodge any dust that might
go into the switch.
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