![background image](http://html.mh-extra.com/html/anker/eufy-g20-series/eufy-g20-series_faqs_2944260015.webp)
- Empty the dust collector, clean the suction inlet and air passage, and check to make
sure all 3 filters (blue prefilter, white high-performance filter, and black sponge filter) are
properly aligned in the right places.
- With the dust collector removed from the unit, hold the vacuum upright with the
bumper facing up, the suction "hole" facing downwards. Shake out any debris that might
be stuck in the suction area. Make sure there is air passing through that area after
starting the vacuum.
- Make sure the vacuum has not run over any liquids. If there are any parts that have
gotten wet, make sure they are completely dry before re-installing. If water went into the
suction fans, the internal parts would be damaged.
What if my RoboVac has a clicking noise in the side brush?
If there is a clicking sound when you rotate the side brushes manually (with the side
brushes on). It indicates that the noise is from the side brush motor. Replacing the side
brush motor could fix the issue.
8. Top FAQs about RoboVac Charging Related
Issues
Common charging-related questions about RoboVacs
Q: How long does it take RoboVac to charge from 0-100%?
A: About 5-6 hours.
Q: What does the status light on the charging base indicate?
A: When the charging base connects to AC power, the LED indicator on the charging
base is solid white.
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